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Emerald Crown Hotel

5807 Ferry Street, Niagara Falls, Ontario L2G 1S8, Canada
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50 Reviews from our TripAdvisor Community

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Showing 37: English reviews
London
Level Contributor
3 reviews
5 of 5 stars Reviewed May 23, 2016

I got a pretty good deal last year. My boyfriend, daughter and I arrived a couple of hours before check-in and they allowed us to check-in right away. Super comfy beds and about a 15-20min walk to Clifton Hill (we didn't end up walking there because I had my daughter with me) but the drive was even shorter than that.... More 

Helpful?
Thank Luisana R
Winnipeg, Manitoba, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 26, 2016

My friend and I went to Toronto to visit my cousin and she planned an overnight trip to Niagara Falls for us. She chose this hotel because of the free wi-fi and breakfast. When we got to the hotel it was super busy so it took a little while for us to check in. When we finally got to our... More 

Helpful?
Thank Jennifer M
Wisconsin
Level Contributor
42 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed January 20, 2016

We got a good price on this hotel through a third party online booking site. The check-in was efficient and the employee was friendly and helpful. The room was clean and modern. The room included a breakfast with a choice of eggs, toast, bacon/sausage and a drink. My only gripe is we did drive past the hotel a few times... More 

Helpful?
Thank CampGirlWisconsin
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed January 2, 2016

Upon arrival we thought we had the wrong address because the sign at the top of the building said Retirement residence and an elderly man was walking out with a walker !! We inquired inside this was The Emerald Hotel but they are converting into a retirement residence soon! It would have been nice to have been informed this upon... More 

Helpful?
Thank pauline c
Mississauga, Canada
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed September 27, 2015 via mobile

My fiancé and I just wanted a break from wedding planning since we getting married in 14 days. This was the only hotel available that was under $200 and looking decent, as there was a wine festival in Niagara. First, the parking is a little scarce, so we parked at the old part of the hotel that looks like a... More 

Helpful?
Thank cl102015
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed September 27, 2015 via mobile

We spent two nights at the hotel , the rooms were basic with the usual amenities not super clean . The worst is the service as you need to pay close attention they charged for the overnight parking 12$ when they said at check in that it was free . The overcharged for an extra night . The breakfast was... More 

Helpful?
2 Thank saraness
Talladega, Alabama
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed September 17, 2015 via mobile

I am currently a guest at Emerald Crown Hotel in Niagra Falls. Other guests as well as myself have no air conditioning. It is pleasantly cool in the hallway so tonight I will pull the mattress off the bed and sleep here. The breakfast in the hotel is very good and the water for showers is hot. The bathroom has... More 

Helpful?
1 Thank djordan6767
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 25, 2015 via mobile

They charged the parking two times!! I am Waiting a refund about this and they are ignoring my e-mail! Take care about them, guys!!! They charged at the first day on my credit card (I didn't know) and then, in the last day, I paid with my Debit Card!!!! Shame

Helpful?
1 Thank Nathalia A
Portersville, Pennsylvania
Level Contributor
42 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 16, 2015

Slow check in, room was nice and beds comfortable.elevator did stop at two and would not budge. Breakfast at hotel was fine. Easy walk to the falls. Easy parking, when booking went with king but at check-in was able to get queen beds.

Helpful?
Thank cstauber
John G, Manager at Emerald Crown Hotel, responded to this review

Thank you for staying with us, hope you enjoyed the city and had the chance to explore all areas of interest. See your group again soon. John G More 

Waterloo, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed August 11, 2015

We stayed in the Emerald Crown at the beginning of June 2015 for my friends wedding. we had a large wedding party that took up nearly two floors. The hotel looked great at first glance, however there was random level stills being worked on and under construction. The restaurant staff were rude, we were given a all you can eat... More 

Helpful?
3 Thank jasminwillis
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
Things to do
  • Pool
  • Restaurant
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Emerald Crown Hotel

Address: 5807 Ferry Street, Niagara Falls, Ontario L2G 1S8, Canada
Location: Canada > Ontario > Niagara Falls
Price Range: $66 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Emerald Crown Hotel 3*
Number of rooms: 113
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