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Country Inn & Suites By Carlson, Niagara Falls, ON

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Country Inn & Suites By Carlson, Niagara Falls, ON
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2,087 Reviews from our TripAdvisor Community

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Showing 1,992: English reviews
Level Contributor
50 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed yesterday NEW via mobile

The hotel was convenient to major attractions but it was overpriced and run down. Carpets were badly stained and just looked dirty. I would not stay there again. The staff was courteous and friendly. No breakfast and parking could be difficult.

Helpful?
Thank Phil P
New York City, New York
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Spent 2 nights at this hotel... Walking distance to the falls. Cant beat the included breakfast. We had a suite with sofa bed which was nice for our family of 5. The rooms were clean. The beds were comfortable (some reviews complained about the beds... Last time i looked were reviewing country inn and suites not the four seasons hotel.... More 

Helpful?
Thank LisaDfromLV
Aylmer, Canada
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Start by mentioning that 2 nights for 2 people cost $645,00, no extras! The hotel adds a $10-$12 charge per night, depending on which night of the week you stay. It is called a resort fee which is common in Niagara. I watched a Marketplace segment back in the winter that explored this ridiculous charge. It seems that it is... More 

Helpful?
Thank Sherri77
CISGuestServices, Front Office Manager at Country Inn & Suites By Carlson, Niagara Falls, ON, responded to this review

Thank you for taking the time to write a review, The resort fee that the hotel charges is 4% on room rates and is included in all quoted totals when making a reservation; it is also clearly defined on all booking websites, as well as in our confirmation letters. This resort fee is also subject to Ontario’s harmonized sales tax... More 

Bristol, United Kingdom
Level Contributor
37 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Stayed here for just 2 nights while we looked around Niagara Falls. Reception were excellent, very fast and efficient and super friendly. They also let us use the carpark from about 11am on check in day at no extra charge. The hotel is located at the rainbow bridge end of Niagara (we could see the border gates from our room).... More 

Helpful?
1 Thank 7samurai
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have stayed at this hotel many times and every time we have received the best service. The rooms are clean and a very helpful staff. You do have to pay extra for parking ($10 I believe) but the free breakfast kind of compensates for it. The breakfast is great by the way.

Helpful?
1 Thank 713avtars
Nashua, New Hampshire
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 4 days ago NEW

The location was good if you drive from Rainbow Bridge and is not far from the Falls. The hotel inside is very old building. The carpet and wall at the (both) corridor and room did not look good. we have two queen and sofa bed. The sofa bed is too soft and is very uncomfortable. Our door cannot close and... More 

Helpful?
Thank 050420142014
1 review
3 of 5 stars Reviewed 4 days ago NEW via mobile

Convenient location, nice service. Everything actually where fine, but carpet in elevator stinks and jacuzzi didn't work. Breakfast was good and fresh. Big selection of all types breakfast food. Sometimes is very busy and hard to find table. Parking is guess is big enough for such close location to all tourist attractions, restaurants stores etc.

Helpful?
Thank Wojtek B
Chicago, Illinois
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

This hotel was perfect. Especially for the price compared to the other hotels. Also, parking is only $10 a night compared to other hotels who parking is $25 - $30. There is $5 parking around the corner but don't know if you can leave it over night. We had the king room with a jacuzzi. The room was very spacious... More 

Helpful?
2 Thank Robert M
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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
Welcome to the New Country Inn & Suites in Niagara Falls. Located in the heart of the tourist district and across the street from Casino Niagara. Only a short walk to the natural wonder of the Falls and Clifton Hill...."the street of fun at the falls." This 100% non-smoking hotel can meet all your needs with our comfortable rooms, free deluxe continental breakfast, free high speed internet and large indoor pool. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Niagara Falls, ON

Address: 5525 Victoria Avenue, Niagara Falls, Ontario L2G 3L3, Canada
Location: Canada > Ontario > Niagara Falls
Price Range: $83 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Niagara Falls, ON 2.5*
Number of rooms: 108
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Also Known As:
Country Inn & Suites Niagara Falls Hotel Niagara Falls
Country Inn And Suites Niagara Falls
Country Inn Niagara Falls
Niagara Falls Country Inn
Hotel Style:
#2 Family Hotel in Niagara Falls
#3 Romantic Hotel in Niagara Falls
#13 Business Hotel in Niagara Falls
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