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Sterling Inn & Spa

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5195 Magdalen Street, Niagara Falls, Ontario L2G 3S6, Canada
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Room Upgrade/Wine Voucher
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1,325 Reviews from our TripAdvisor Community

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Showing 1,289: English reviews
Toronto, Canada
Level Contributor
3 reviews
4 of 5 stars Reviewed 2 weeks ago

We were very pleased when we checked in to get an upgrade on our room to a two bedroom suite. It was beautifully furnished and the steam shower and whirlpool tub where wonderful. We enjoyed the he breakfast service and fun note on how to make the coffee. Overall really great experience.

Helpful?
Thank jimandannamarie
YourConciergeTeam, Guest Relations Manager at Sterling Inn & Spa, responded to this review

Thank-you for your wonderful review about your recent stay with us at the Sterling Inn & Spa. We are delighted that you enjoyed your Jacuzzi suite, wine tour package and breakfast in bed. We look forward to extending our Sterling service to you on your next visit to Niagara. More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

Best Hotel in the falls area. Not much to look at from the outside but inside the rooms are amazing. You don't need skyscraper room right near the falls to enjoy the Niagara Falls experience. This hotel make you feel at home.

Helpful?
Thank Andrew D
YourConciergeTeam, Guest Relations Manager at Sterling Inn & Spa, responded to this review

Thank-you for sharing about your recent stay at the Sterling Inn & Spa with the TripAdvisor community. We are glad that we were able to make your feel at home while at the Sterling Inn & Spa. We look forward to providing you with another retreat next time your travels take you to Niagara Falls. More 

Washington DC, District of Columbia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My wife and I spent a couple of days here after our wedding. This hotel is absolutely wonderful. First, when I called to book a room under the wine package, the concierge (Dwight) upgraded us from a traditional room to a deluxe room for free. The room was huge with lots of open space. Everything was clean and modern. The... More 

Helpful?
Thank wilchamb4
YourConciergeTeam, Guest Relations Manager at Sterling Inn & Spa, responded to this review

Thank-you for your wonderful review about your recent stay with us at the Sterling Inn & Spa. We are delighted that you stayed with us after your special day and enjoyed your guest suite, restaurant and that Dwight could be of such assistance to you. We look forward to extending our Sterling service to you on your next visit to... More 

Stow, Ohio
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed at the Sterling Resort on the first night of a motorcycle trip to Ontario. We didn't know anything about the resort but couldn't pass up the great rate for a 4 start hotel that was 1/2 off through one of the popular hotel booking sites. As we rolled up to the hotel we were a... More 

Helpful?
1 Thank Lowrider5564
YourConciergeTeam, Guest Relations Manager at Sterling Inn & Spa, responded to this review

We appreciate you taking the time to write a review. As a small boutique Inn we rely on repeat guests such as yourself and lots of friend referrals. Our king beds, Jacuzzi tubs, fireplaces and breakfast in bed in the mornings are what sets us apart. We are delighted to hear that you enjoyed yourselves at the Sterling Inn and... More 

Austin, Texas
Level Contributor
52 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

My husband and I read the great reviews about Sterling before we took our first trip to Niagara and couldn't wait to stay here. Well we were not the least disappointed! We were greeted and welcomed by the staff and 15 min after being in our room the staff called to check in on us and made sure we had... More 

Helpful?
Thank Ciara H
YourConciergeTeam, Guest Relations Manager at Sterling Inn & Spa, responded to this review

Thank you so much for staying with us at the Sterling Inn & Spa, and for taking the time to share this lovely review! We truly love that you enjoyed the steam shower and breakfast in bed. We strive to offer our unique friendly and personalized brand of hospitality and I am so pleased that got to explore Niagara just... More 

A TripAdvisor Member
5 of 5 stars Reviewed 3 weeks ago via mobile

My fiancé and I went to Sterling Inn on June 30th for a night away. We were greeted with a smile and immediately told that we have been upgraded to the king suite with a jacuzzi tub. We stayed in room 202 and thought it was stunning. Such a large room with a sitting room, oversized washroom, kitchen area, desk,... More 

Helpful?
Thank A TripAdvisor Member
YourConciergeTeam, Guest Relations Manager at Sterling Inn & Spa, responded to this review

We are delighted to hear that you and your fiance's trip to the Sterling Inn & Spa was a wonderful experience. You really did have the complete Sterling experience, with accommodations in our guest suite with Jacuzzi, breakfast in bed in the morning, and a spa day with the Spa at Sterling Inn. We look forward to extending our Sterling... More 

Albany, New York
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I thoroughly enjoyed my stay at this Spa situated in Niagara Falls. Beautifully furnished with modern and tasteful appointments. As soon as you enter the property, you can feel the calming effect. The rooms are simply gorgeous with attention to every detail. The breakfast in bed was equally exquisite and delicious. The staff was just as exceptional and I will... More 

Helpful?
Thank KEF201
YourConciergeTeam, Guest Relations Manager at Sterling Inn & Spa, responded to this review

Thank-you for your wonderful review about your recent stay with us at the Sterling Inn & Spa. We are delighted that you enjoyed your guest suite, breakfast in bed and that our staff could be of such assistance to you. We look forward to extending our Sterling service to you on your next visit to Niagara. More 

Rochester, New York
1 review
5 of 5 stars Reviewed 3 weeks ago

My wife and I have stayed at the Sterling Inn several times and now we don't even consider staying anywhere else when visiting the Falls. It's a block of the main drag and there is no view of the falls, but the friendliness of the staff, size and quality of the room, and breakfast in bed cannot be beat.

Helpful?
Thank bfish117
YourConciergeTeam, Guest Relations Manager at Sterling Inn & Spa, responded to this review

We appreciate you taking the time to write a review. As a small boutique Inn we rely on repeat guests such as yourself and lots of friend referrals. We are delighted to hear that we one your number one choice and look forward to your future visits. More 

Level Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

This little gem was in my lonely planet guide and after a bit of research we decided to book (for an extremely fair price) the outside was being renovated during our stay and so the entrance was a little disappointing (as it was around the back) but the room and service more than made up for it! We had room... More 

Helpful?
Thank Alicia A
YourConciergeTeam, Guest Relations Manager at Sterling Inn & Spa, responded to this review

Thank you for the kind comments following your recent stay with us. It was a pleasure to welcome you as our guest, and we appreciate the kind feedback and that you enjoyed Clifton Hill and the Falls with a short walk. We hope to extend our Sterling service to you in the near future. More 

Ontario
Level Contributor
148 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We were drawn here for 2 reasons, one is we are loving boutique hotels rather than big chains whenever possible and the second reason was a much anticipated another dinner at AG. The dinner was amazing so no disappointment there. The hotel, however, was a bit hit and miss for us. We had a deluxe room with a sitting area.... More 

Helpful?
Thank Bonnietheb
YourConciergeTeam, Guest Relations Manager at Sterling Inn & Spa, responded to this review

Thank-you for your honest fed-back about your recent stay with us at the Sterling Inn & Spa. We appreciate knowing areas where we can improve your overall satisfaction with the Inn such as the flooring and robes. We are glad to hear that you enjoyed the in room steam shower and dinner in our restaurant. We look forward to extending... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
As Niagara Falls' only Boutique Hotel the Sterling Inn & Spa is a fusion between a luxury hotel and a Fine Inn. From the tranquility of our full service spa, to our fine dining restaurant AG offering regional cuisine in a cool urban setting, the Sterling Inn & Spa is truly an experience in its self. With amenities and rooms that cater to couples, it is the perfect place for a honeymoon or romantic getaway. ... more   less 

Additional Information about Sterling Inn & Spa

Address: 5195 Magdalen Street, Niagara Falls, Ontario L2G 3S6, Canada
Location: Canada > Ontario > Niagara Falls
Price Range: $161 - $347 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sterling Inn & Spa 4*
Number of rooms: 41
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire, Expedia, Orbitz, Travelocity, Odigeo and Jetsetter so you can book your Sterling Inn & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sterling Inn And Spa
Sterling Hotel Niagara Falls
Sterling Niagara Falls
Sterling Inn Niagara Falls
Hotel Style:
#1 Spa Hotel in Niagara Falls
#1 Luxury Hotel in Niagara Falls
#12 Romantic Hotel in Niagara Falls
#15 Family Hotel in Niagara Falls
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