My experience was excellent! The hotel room was beautiful, so spacious and clean. The food was excellent and the staff were so knowledgeable. The coffee in the front lobby was delicious, especially the cappuccino. All the staff were phenomenal, very friendly and so accommodating. A special shout out to Gregg from the front desk, Anna the custodial staff, Erica from the restaurant and Deanna DiFilippo, the manager. I will definitely be back again. Keep up the great work. Thanks again!
We recently enjoyed a wonderful overnight stay at the fabulous Sterling Inn in Niagara Falls, Ontario, Canada. It is a true hidden joy, tucked away from the tourist mayhem of the Falls. It was tremendous and we would absolutely recommend it for a romantic getaway. The suite was spacious with a wonderful fireplace, clean and inviting bathroom with stand up state-of-the-art shower, and a big, comfy bed. The only bad part was having to check out the next day. Next time we will plan a much longer visit to enjoy all the Sterling has to offer!
From the word go.. Everything was taken care of, These rooms are huge. Very comfortable. Very clean. Add on. Chocolate covered strawberries. Rose pedals and tea lights on bed and fireplace. Swan towels. Also the steam shower was fantastic.. The people were some of the best people i have ever met. Took care of us as soon as you walk in until the time you leave.. Breakfast delivered right to room in morning. Also had some gelato from restaurant. Delicious! Will return for sure. Also will let friends and family know that this is the place to stay!!!!!!!!!!!!
My husband I booked a night at the Sterling Inn and Spa after accidentally stumbling across it on a third party site, and we are so glad we did. This is truly a hidden gem, just steps away from Clifton Hill. We lived the charm of this Inn the moment we walked in and were not disappointed by a thing our entire stay! Our room was beautiful, spaciius and well appointed. It really felt like a small apartment, so welcoming and comfortable. We loved the bathroom so much we took notes for our upcoming renovation. Shower was so relaxing and we had a jetted tub as well! Bed was comfortable and linens were so soft! Breakfast was fabulous, everything we ate, we loved. Fresh and healthy options too! Coffee in the lobby was an amazing touch too. We will be back!
We heard about The Sterling from our kids.. it is their go to for a quiet night and some relaxing time ! What a great place !! We were truly surprised by the level of cleanliness, the quality of the AG restaurant and loved the in room amenities of a fireplace and steam shower.Complete with robes and slippers! Breakfast served the next day was lovely ! A lovely tray delivered to our room with freak croissants, eggs, fruit, yogurt, granola, juice and French press coffee! Great way to start your day ! Breakfast by the fireplace! Staff were friendly, location was great and we loved our mid week package! Best hotel stay ( and we had been at other places in Niagara on the Lake) We loved it so much , we rebooked fir two more stays next month !!! And have recommended to our friends.. who also booked! Great spot.. Ps. Almost don’t want to tell anyone!!…
Beautiful hotel. Well worth the money. Been here twice and loved it both times. Beautiful rooms and breakfast in bed in the morning through room service! Beds are comfy. Rooms are spotless. Close to many restaurants and 5 min walk to Clifton Hill.
My husband and I had the pleasure of staying at the Sterling inn and Spa this past weekend. Our room with the steam shower was just beautiful, our breakfast brought to our room was just wonderful and the staff were so friendly and helpful. We will be back without question!
We have stayed at Sterling Inn several times. This past visit was the best thanks to the extra mile Greg (front desk) took. He accommodated our reservation requests to the best of his ability. Although we enjoyed ourselves I think two things would improve future visits. First, a microwave in rooms or at least one in common area where the coffee machine are located. Second - request the AG restaurant onsite to include more casual and less expensive food that most travellers would enjoy. It would be lovely if they had daily specials or at least occasionally change up the menu. We do enjoy staying at Sterling with large rooms and fireplaces, jacuzzis and stream showers. Thanks, Susan
Room was quite large! Breakfast delivered was a very nice treat and added to our experience, shower was awesome-tons of hot water! Restaurant AG was very good as well-in the hotel. Greg at the front desk was very personable and asked if we were enjoying our stay, offered us bottled water when we were off to a winery, he was very nice....seemed like a hard worker!
Great room with an awesome shower. The staff was amazing and assisted with flowers delivered to the room. Very comfortable room and beds. Breakfast delivered to your room was very fresh and nice. It was Avery nice 2 night stay.
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