We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sterling Inn & Spa

Traveler (1285)
Room & Suite (696)
Dining (80)

About

#1 of 123 hotels in Niagara Falls
Location
Cleanliness
Service
Value
Travelers' Choice 2019 Winner
Certificate of Excellence
As Niagara Falls' only Boutique Hotel the Sterling Inn & Spa is a fusion between a luxury hotel and a Fine Inn. From the tranquility of our full service spa, to our fine dining restaurant AG offering regional cuisine in a cool urban setting, the Sterling Inn & Spa is truly an experience in its self. With amenities and rooms that cater to couples, it is the perfect place for a honeymoon or romantic getaway.
Read more
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Evening entertainment
Business Center with Internet Access
Conference facilities
Spa
Free internet
Wifi
Internet
Bar / lounge
Restaurant
Breakfast in the room
Meeting rooms
Fax / photocopying
Massage
Baggage storage
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Show more
Room features
Non-smoking rooms
Suites
Air conditioning
Room service
Safe
Flatscreen TV
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Centrally Located
1,931Reviews
44Q+A
100Room tips
Traveler rating
  • 1,205
  • 451
  • 165
  • 62
  • 48
Time of year
Traveler type
Language
  • More languages
Selected filters
  • Filter
  • English
Popular mentions
We were in room 201 with a king bed. There are only two floors with rooms and a total of 42 rooms. None of them would have a view. $17 a day to park your car. An easy .7 mile (20 minute)walk down to the falls area. Continental breakfast gets delivered to your room at your requested time. It consists of yogurt with freshly made granola, orange juice, coffee/tea, croissants and an egg dish. We had two complementary bottles of water in the room every day. The room was huge and included a wet bar and refrigerator. The bathroom was large with a massive steam shower. Room was quiet We ate in their attached restaurant “AG” and we really enjoyed it.
Read more
Just spent two wonderful nights at the Sterling Inn.The accommodation was very spacious and well appointed. The bed was very comfortable and the room was very quiet. The location was central to everything and easy walking. The staff were friendly and helpful and the breakfast brought to the room was fantastic.
Read more
Good: Nice location, wonderful breakfast, beautiful bathroom Bad: we reserved our stay 3 or 4 months in advance but our room was right off the lobby between the maintenance closet and what sounded like the kitchen. The bed was like laying on boards no comfort. And for the price of the room didn’t expect to see mold growing in the bathroom ceiling.
Read more
Response from lisagmsterling, General Manager at Sterling Inn & Spa
Responded 1 week ago
Thank you for taking the time to share your comments, we truly appreciate it. I'm glad you enjoyed your breakfast and found our location to be ideal. I'm concerned to hear that you found mold on the bathroom ceiling. While our steam showers do create alot of moisture, we pride ourselves in our cleaning standards with each of our guest rooms. I have passed along your comments to our housekeeping manager so this can be looked into right away. I will also passalong your comments to our maintenance manager regarding your comments about the bed. We hope to have the opportunity to welcome you back again soon. Yours in Hospitality, Lisa McDonald General Manager
Read more
We've been on the road for almost 2 weeks and this was by far the best place we stayed at! Parking was cheaper then other hotels, hotel was very clean and well maintained. Conplimentary breakfast to your door which was very good - croissant, jam, boiled eggs, coffee, orange juice. The bed was very comfortable, large room with fireplace and seating area, and the steam shower was amazing! It was a nice treat for us, especially for the money. Definitely good value!
Read more
Response from lisagmsterling, General Manager at Sterling Inn & Spa
Responded 1 week ago
Thank you so much for taking the time to share your comments! I'm so happy to hear you enjoyed every aspect of your stay with us. Our breakfast in bed is the perfect start to the day, I'm glad it was a highlight during your visit. We look forward to welcoming you back soon! Yours in Hospitality, Lisa McDonald General Manager
Read more
Second time we have stayed here. The first time we had a room upstairs and this time we were on the main floor. Very different rooms but both were fantastic. Our rooms were exceptionally clean and comfortable. Breakfast is fantastic! Super fresh croissants! Ask for Dwight and he will take care of you from booking to checking out!
Read more
Response from lisagmsterling, General Manager at Sterling Inn & Spa
Responded 2 weeks ago
Thank you for continuing to choose our beautiful Inn for your visit to Niagara! Each of our guest rooms are completely different from the next. I'm happy to hear we exceeded your expectations from the moment you arrived. I will be sure to let Dwight know you enjoyed your visit with us. We look forward to seeing you again soon! Yours in Hospitality, Lisa McDonald General Manager
Read more
Previous
PRICE RANGE
$147 - $409 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sterling inn and spa, sterling hotel niagara falls, sterling niagara falls, sterling inn niagara falls
LOCATION
CanadaOntarioNiagara Falls
NUMBER OF ROOMS
41
Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing