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Sterling Inn & Spa

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1,387 Reviews from our TripAdvisor Community

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Showing 1,350: English reviews
Carbonear, Canada
Level Contributor
71 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed at the spa for 10 days. The first/night we had no wifi connection however the next day we were upgraded and moved to a nicer suite. The staff was always courteous and polite. We had our room cleaned every day or so and regularly had to call looking for mugs, glasses or toilet paper. This items were brought... More 

Helpful?
Thank Annette E
philadelphia
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Spent 3 nights here. Unique layout but comfortable. Nice bed and great restaurant downstairs. They bring breakfast to your room. Nice touch. Walking distance to most sites and restaurants. Can't say how it stacks up against the competition. Haven't been there before. Strange place Niagara Falls. Strange.

Helpful?
Thank gniconovich
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

From the moment you check in at Sterling Inn, you feel taken care of, the staff were very polite and helpful during our entire stay. The breakfast in bed was a perfect way to start the day and it always arrived t the time requested. We were upgraded to a suite and it exceeded our expectations, and made our stay... More 

Helpful?
Thank Caitlin S
Level Contributor
8 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW via mobile

We loved it here! The restaurant AG?! I think was to die for! The food was spectacular! The room was really nice and spacious, cool fire place and comfy lounge! We were pretty relaxed. Away from all the gimmicky crap that's around in the area! Because you don't get a Niagara falls view it seems they give you better rooms... More 

Helpful?
Thank Janelle Z
Shanty Bay, Canada
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago

I was very much looking forward to our stay & I agree with a previous reviewer that at first glance this place looks great however for us it ended there. The room was spacious with nice furnishings, pot lights, a lovely double size Jacuzzi tub and large shower with extra jets - should have been great! When we entered, the... More 

Helpful?
Thank ShantyBabe
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This place is great. I am shocked at some of the not-so-great reviews. We were on the 2nd floor in a king size room with an amazing steam shower. We also had a small balcony/deck area where we had our coffee each morning. Our room had a gas fireplace, sitting room, a mini fridge and small sink to use for... More 

Helpful?
Thank mommesq
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago via mobile

This is my second time staying at the Sterling Inn and it won't be my last! I booked the Retreat Package to celebrate my boyfriends birthday. We were warmly greeted upon arrival and has a beautiful room with a huge jacuzzi tub, a massive shower that had a rain shower head and wall heads, a comfortable king sized bed, a... More 

Helpful?
Thank Lindsay W
Rohnert Park, United States
Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

At first glance this is an excellent hotel. Top of the line furnishings. Beautiful large room. The idea of breakfast in bed is a better thought than a reality. You must decide when you will be up before you go to bed. But the biggest problem was during the night. Since this is a converted dairy, noise carries. We could... More 

Helpful?
Thank Gary M
Scotland
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

An amazing place to stay, upgraded us for nothing because it was out first time at Niagara Falls (I'm from Edinburgh, Scotland). Was clean, delivered breakfast to us at the time we had chosen, comfy beds, a real treat.

Helpful?
Thank Gemma B
Edmonton, Canada
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

It is worth splurging on the deluxe room. It has a fireplace and sitting area as well as an amazing shower. The room was clean and comfortable. Staff was very friendly and helpful. The location is within walking distance to all the attractions.

Helpful?
Thank Canadianswhotravel16
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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Breakfast
  • Spa
  • Room Service
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Spa
  • Hot Tub
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
As Niagara Falls' only Boutique Hotel the Sterling Inn & Spa is a fusion between a luxury hotel and a Fine Inn. From the tranquility of our full service spa, to our fine dining restaurant AG offering regional cuisine in a cool urban setting, the Sterling Inn & Spa is truly an experience in its self. With amenities and rooms that cater to couples, it is the perfect place for a honeymoon or romantic getaway. ... more   less 

Additional Information about Sterling Inn & Spa

Address: 5195 Magdalen St, Niagara Falls, Ontario L2G 3S6, Canada
Location: Canada > Ontario > Niagara Falls
Price Range: $115 - $280 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sterling Inn & Spa 4*
Number of rooms: 41
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Travelocity, Odigeo, Hotwire, Expedia and Jetsetter so you can book your Sterling Inn & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sterling Inn And Spa
Sterling Hotel Niagara Falls
Sterling Niagara Falls
Sterling Inn Niagara Falls
Hotel Style:
#1 Spa Hotel in Niagara Falls
#1 Luxury Hotel in Niagara Falls
#12 Romantic Hotel in Niagara Falls
#15 Family Hotel in Niagara Falls
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