We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sterling Inn & Spa

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Sterling Inn & Spa
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,510 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 1,471: English reviews
Start your review of Sterling Inn & Spa
 Click to rate
Cleveland, OH
Reviewed 2 days ago NEW

This is our second time staying at the Sterling and we will definitely be back! The staff is super accommodating and the place is managed like a five-star hotel. The rooms are amazing and HUGE. Hardwood floors, fireplaces and breakfast in bed come with every room. Finally a hotel where you can just book a room because you know any...

 Report
Helpful?
Thank cleveland1234
Niagara-on-the-Lake, Canada
Reviewed 4 days ago NEW

We live locally and decided to treat ourselves to a local getaway. I had heard that the Stirling Inn was wonderful but it exceeded out expectations. The front desk service was excellent. The room was contemporary and large. The bathroom had a steam shower - a nice surprise! Breakfast was included and was brought to our room - a tasting...

 Report
Helpful?
Thank 37sd2015
Brampton, Canada
Reviewed 5 days ago NEWvia mobile

Exelent room, clean, espacios, quites,and big like and spartmen.Very nice and polite people working in the from desk like Miss Simran, and in the rooms, Miss Lawal, and everyone of them. We really enjoyed, and we are looking forward to returning back

 Report
Helpful?
Thank 518jannet
Reviewed 6 days ago NEW

Felt like a 10 year old at a March Break camp. Received numerous calls from the front desk attendant between 8 pm to 11pm about a lot of walking around and loud talking. It was my wife and I having a day/night out away from the kids. Would not return here and our night was made to feel very uncomfortable....

 Report
Helpful?
Thank Mike G
Hamilton, Canada
Reviewed 1 week ago NEWvia mobile

This is my 4th time coming to this hotel , it is so beautiful and spacious ! The staff is great , you get breakfast in bed as well ! It's a close walk to everything ! Highly recommend to anyone staying in Niagara Falls and looking for something extremely nice and not too expensive

 Report
Helpful?
Thank melissagoulet
Toronto, Canada
Reviewed 1 week ago

We went for a two night stay that started on a Thursday and it began better than expected as we got an upgrade to a king suit with a steam shower -Yes! The open concept room was spacious, well kept and clean - thank you Ashley! The bed was firm and comfortable and we loved that the room has two...

 Report
Helpful?
Thank foodenator88
Lisa B, General Manager at Sterling Inn & Spa, responded to this review

Thank you for taking the time to share your experience! I'm absolutely thrilled to hear we exceeded your expectations from the moment you walked through the door! We look forward to providing you with our Sterling Service again soon! Yours in Hospitality, Lisa Baumgartner General Manager

St. Catharines, Canada
Reviewed 1 week ago via mobile

I stayed at Sterling over March break for the third year in a row. I have been impressed with many things about the hotel, particularly the quiet atmosphere, big rooms and breakfast in bed. While still a great place to stay, I was less impressed than in the past. What I Still love: - massive rooms, clean and attractive -...

 Report
Helpful?
Thank Rachel P
Lisa B, General Manager at Sterling Inn & Spa, responded to this review

Thank you for continuing to to choose the Sterling Inn & Spa, we truly appreciate it! I'm sorry to hear you felt the parking was an unwelcome surprise that you didn't expect. Because the reservation was booked through a third party, the parking fee is not part of the third party website's confirmation emails. I can completely understand how this...

Reviewed 1 week ago via mobile

We had such an enjoyable weekend here. An old milk factory converted into a spa-what a unique space. The lobby was kind of ordinary but the rooms were giant spaces with modern decor and everything you could possibly need for the weekend. We chose a room with a steam shower and It too was awesome. The rooms were so quiet...

 Report
Helpful?
Thank Hal H
Lisa B, General Manager at Sterling Inn & Spa, responded to this review

Thank you so much for your kind words! I'm absolutely thrilled you felt our unique, character filled property was just right for your romantic getaway. Our breakfast in bed is a favourite amoungst our guests, I'm absolutely thrilled you enjoyed it! We look forward to welcoming you back again soon! Yours in Hospitality, Lisa Baumgartner General Manager

Hamilton, Canada
Reviewed 1 week ago

Great hotel. The hotel is very well kept and very clean. The staff is friendly and helpful. The room is large, stayed in a king suit, the fireplace was nice, TV was a great size and the steam shower was GREAT! The Only downfall of this hotel is that the floors in the room are laminate wood floors and they...

 Report
Helpful?
Thank Paul B
Lisa B, General Manager at Sterling Inn & Spa, responded to this review

Thank you so much for taking the time to share your comments, we truly appreciate it! I'm thrilled to hear you enjoyed the steam shower and fireplace in your beautiful suite. We look forward to welcoming you back again soon! Yours in Hospitality, Lisa Baumgartner General Manager

Toronto
Reviewed 1 week ago via mobile

We had our dates set for a two night stay. However, a snow storm passed through niagara on the day we were supposed to leave. We called the hotel and spa and requested to change our arrival date for the next day. We were expecting a hassle but both the hotel and spa were very accommodating and switched our dates...

 Report
Helpful?
Thank jessandjosh
Lisa B, General Manager at Sterling Inn & Spa, responded to this review

I am so happy to hear your stay with us was a success! We are always more than willing to work with our guests when those storms roll through. We would never ask our guests to brave a winter storm just to avoid a penalty. I'm glad we were able to change your dates and you left us feeling relaxed!...

Questions? Get answers from hotel staff and past guests. Ask a question

1,205 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (901)
Viewed
Bathroom (118)
Viewed
Dining (42)
Viewed
Room/Suite (268)
Viewed
View from Room (6)
Viewed
Hotel & Grounds (120)
Viewed
Pool/Beach Area (2)
Viewed
2:33
Videos (1)
Viewed
Other (344)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (273)
Viewed
Amenities (22)
Viewed
Deluxe King Room with Jacuzzi (65)
Viewed
Dining (18)
Viewed
The Hotel (41)
Viewed
Traditional King Room with Steam Shower (51)
Viewed
Two Room King Suite with Jacuzzi (76)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (31)
Viewed
Room/Suite (3)
Viewed
Hotel & Grounds (5)
Viewed
Dining (18)
Viewed
Bathroom (2)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Niagara Falls hotels
0.9 mi away
Niagara Falls Marriott Fallsview Hotel & Spa
0.6 mi away
Hilton Niagara Falls/Fallsview Hotel & Suites
0.9 mi away
Radisson Hotel & Suites Fallsview
Show Prices
Show Prices
Show Prices
0.8 mi away
Embassy Suites by Hilton Niagara Falls Fallsview Hotel
0.3 mi away
DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls
0.4 mi away
Country Inn & Suites By Carlson, Niagara Falls, ON
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
As Niagara Falls' only Boutique Hotel the Sterling Inn & Spa is a fusion between a luxury hotel and a Fine Inn. From the tranquility of our full service spa, to our fine dining restaurant AG offering regional cuisine in a cool urban setting, the Sterling Inn & Spa is truly an experience in its self. With amenities and rooms that cater to couples, it is the perfect place for a honeymoon or romantic getaway. ... more   less 

Additional Information about Sterling Inn & Spa

Address: 5195 Magdalen St, Niagara Falls, Ontario L2G 3S6, Canada
Location: Canada > Ontario > Niagara Falls
Price Range: $93 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sterling Inn & Spa 4*
Number of rooms: 41
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Booking.com, Expedia and Jetsetter so you can book your Sterling Inn & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sterling Inn And Spa
Sterling Hotel Niagara Falls
Sterling Niagara Falls
Sterling Inn Niagara Falls
Hotel Style:
#1 Luxury Hotel in Niagara Falls
#1 Spa Hotel in Niagara Falls
#12 Romantic Hotel in Niagara Falls
#15 Family Hotel in Niagara Falls
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Sterling Inn & Spa staff and other travelers.
18 questions
Ask a question

See all questions (18)

Questions? Get answers from Sterling Inn & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Hardwood floors mean you can sometimes hear the people above you if you are on the first floor.”
 of 5 bubbles cleveland1234, 2 days ago | Read review
“Our room on the second floor had a balcony. Not all do. You can choose between a steam shower or a jacuzzi room.”
 of 5 bubbles 37sd2015, 4 days ago | Read review
“Try to get a room on the ground floor for easy entry and exit. No problems with noise.”
  • The glass basin
  • The comfortable bed with gowns.
 of 5 bubbles foodenator88, 1 week ago | Read review
“Dont pay for the parking at the hotel for $14 a night, for litteraly across the street is all day parking for $5.”
 of 5 bubbles paulbE7682PG, 1 week ago | Read review
“any room would be interesting. There are some premium rooms, maybe for honeymooners. We paid $25 extra for a larger room”
 of 5 bubbles 102alk, 2 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question