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Sterling Inn & Spa

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5195 Magdalen Street, Niagara Falls, Ontario L2G 3S6, Canada
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1,325 Reviews from our TripAdvisor Community

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Showing 1,289: English reviews
Mississauga, Canada
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed yesterday NEW

Not as expected all. We read ratings before we booked and all seems well. When we have arrived to the hotel some construction/work was being done for the main entrance so we had to make way from the adjacent restaurant. Checking in was relatively easy and ok. The negatives: - Room needed basic maintenance. - The bed mattress was very... More 

Helpful?
Thank Makavelim3
Orlando, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

I spent two nights in a deluxe room with my husband. We had a nice time. Nothing was outstanding for me, but it was nice and very clean. They were doing construction in the main entrance. They also started charging for parking. The brochure in the room should be updated. I did very much enjoy the complimentary morning coffee and... More 

Helpful?
Thank Crazymom21
Amarillo, Texas
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Located slightly northwest from the falls and off the main road (Centre St), which we appreciated as the nights were quiet. Although still close enough to have a nice walk to the falls and Clifton Hill area. The front of the hotel was undergoing renovation. Smooth check-in process with helpful staff. Room was clean and very spacious. Noticed an odor... More 

Helpful?
Thank Luke E
Schenectady, New York
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

My wife and I just returned from a two-night stay at the Sterling Inn and were very happy with our stay! There was construction on-going at the main entrance, but it was not an inconvenience. The staff, from the front desk, to the gentleman who brought our breakfast each morning, to the cleaning staff, were all friendly and accommodating. Upon... More 

Helpful?
Thank markandamysnyder
YourConciergeTeam, Guest Relations Manager at Sterling Inn & Spa, responded to this review

Thank you for your recent stay at the Sterling Inn & Spa, and for taking the time to share your feedback. We truly appreciate it. It was lovely to read that you enjoyed the guest rooms, breakfast in bed and that the location was so convenient to your visit to Niagara. I hope we have the pleasure to welcome you... More 

Frankenmuth, Michigan
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Pros: - Very spacious room - Fireplace - Huge Jacuzzi tub - Breakfast to your room (included with your stay, non-customization other than decaf/regular or additional $11 for mimosas) - Updated / modern decor - Fridge and Freezer - Separate room for toilet - Very kind housekeeping staff Cons: - Hit or miss friendliness of desk staff - Low pressure... More 

Helpful?
Thank sharona0814
YourConciergeTeam, Guest Relations Manager at Sterling Inn & Spa, responded to this review

Thank-you for taking a moment to write a TripAdvisor review about us at the Sterling Inn & Spa. We appreciate your honest feedback and knowing areas where we can improve your overall satisfaction. We are pleased to hear you enjoyed your guest room, breakfast in bed. We hope that next time your travels bring you to Niagara Falls you will... More 

Hanover, Canada
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Spent two nights at Sterling last week. We were totally impressed. Fantastic room, clean, large and had a great sleep. The location is perfect. The breakfast delivered to the room each morning was a great touch. We will stay here again, and have no problem sending our friends. Room 110 was awesome!

Helpful?
Thank Kjstuff
YourConciergeTeam, Guest Relations Manager at Sterling Inn & Spa, responded to this review

Thank you for the kind comments following your recent stay with us. It was a pleasure to welcome you as our guest, and we appreciate the kind feedback. We look forward to your return visit! More 

Marion, Ohio
Level Contributor
3 reviews
4 of 5 stars Reviewed 4 days ago NEW

As you enter the streets and neighborhood near the hotel, you may wonder if you made a mistake...the area isn't real fancy. But as soon as you enter the Sterling, you'll know you made the right decision. Even though it still has all the amenities of a large hotel, this inn with just over 40 rooms is perfect. Large enough... More 

Helpful?
Thank cobrar97
YourConciergeTeam, Guest Relations Manager at Sterling Inn & Spa, responded to this review

We appreciate you taking the time to write a review. As a small boutique Inn we rely on guests such as yourself and lots of friend referrals. Our king beds, Jacuzzi tubs, fireplaces and breakfast in bed in the mornings are what sets us apart. Your concerns have been forward to the appropriate departments so we can enhance our customer... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

On a whim, we went to Niagara Falls, and in a quick TripAdvisor search, we found an available room. It was a large suite, with a desk area, lounging space with a fireplace, large bathroom and a great king sized bed. The location was in walking distance to the falls and all of the shops. The room and staff exceeded... More 

Helpful?
Thank Jim P
YourConciergeTeam, Guest Relations Manager at Sterling Inn & Spa, responded to this review

We are delighted you shared your wonderful experience at the Sterling Inn & Spa enjoying your guest room, service and location. We hope to extend our Sterling service to you in the near future. More 

Mississauga, Canada
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

This boutique hotel is beautiful. Rooms are very spacious and the front desk service is excellent. Breakfast in bed is excellent with French Press coffee, yogourt, home made granola, Mimosas, etc. We have stayed here twice and it is our favourite hotel around. The staff are so accomodating and helpful. The live entertainment on weekends is also a bonus. The... More 

Helpful?
1 Thank Nancy G
YourConciergeTeam, Guest Relations Manager at Sterling Inn & Spa, responded to this review

Thank-you for your wonderful review about your recent stay with us at the Sterling Inn & Spa. We are delighted that you enjoyed your guest suite & breakfast in bed and that our staff could be of such assistance to you. We look forward to extending our Sterling service to you on your next visit to Niagara. More 

New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We were given a GORGEOUS room. We had a suite with a bath for 2. Our experience was perfect. Loved the idea of having breakfast sent to the room. The only negative would be to change the choice for breakfast when staying more than 2 days. It was clean and quiet. Would definitely go again.

Helpful?
Thank Nona S
YourConciergeTeam, Guest Relations Manager at Sterling Inn & Spa, responded to this review

Thank you for the lovely comments following your recent stay with us. It was a pleasure to welcome you as our guest, and we appreciate the kind feedback More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
As Niagara Falls' only Boutique Hotel the Sterling Inn & Spa is a fusion between a luxury hotel and a Fine Inn. From the tranquility of our full service spa, to our fine dining restaurant AG offering regional cuisine in a cool urban setting, the Sterling Inn & Spa is truly an experience in its self. With amenities and rooms that cater to couples, it is the perfect place for a honeymoon or romantic getaway. ... more   less 

Additional Information about Sterling Inn & Spa

Address: 5195 Magdalen Street, Niagara Falls, Ontario L2G 3S6, Canada
Location: Canada > Ontario > Niagara Falls
Price Range: $161 - $347 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sterling Inn & Spa 4*
Number of rooms: 41
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Hotwire, Odigeo, Travelocity and Jetsetter so you can book your Sterling Inn & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sterling Inn And Spa
Sterling Hotel Niagara Falls
Sterling Niagara Falls
Sterling Inn Niagara Falls
Hotel Style:
#1 Spa Hotel in Niagara Falls
#1 Luxury Hotel in Niagara Falls
#12 Romantic Hotel in Niagara Falls
#15 Family Hotel in Niagara Falls
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