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Quality Inn & Suites

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327 Reviews from our TripAdvisor Community

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Showing 310: English reviews
Level Contributor
42 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

The only 2 positive things I have to say about this hotel is that all staff were very friendly and accommodating and the location was awesome. Other than that, yikes! The hotel desperately needs renovations. New linens would also make a huge difference. Carpets were stained everywhere. Our smoke detector was barely hanging on the wall. some of the ceiling... More 

Helpful?
Thank Jennifer M
Melbourne, Australia
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 1 week ago

We arrived here at 12pm after travelling 48 hours from Australia and having our first hotel cancelled on us. We were early and asked if there was any chance of getting into our room a little earlier as we had been travelling for such a long time. The said they would try and to come back in an hour. We... More 

Helpful?
Thank Heidi S
New Brunswick
Level Contributor
2 reviews
2 of 5 stars Reviewed 1 week ago

We had the queen suite (2 bedrooms with a common area). This room is in dire need of renovations. 1 of the bedrooms has an bad odor, the common area is small, no fan in the bathroom, carpet is old an dingy. Breakfast room is way too small. We had to eat in the boardroom as all tables were full.... More 

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Thank Songbird88
Chilliwack, Canada
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

If you want a cheap place to stay this is the perfect location. Very old and beat up. Parking not secured is 15.00 a day (not sure what you are paying for when it's not secured) Guest service staff was nice and helpful. Free breakfast was good but room where the food was is not air conditioned and if there... More 

Helpful?
Thank vacationmom9633
Level Contributor
3 reviews
3 of 5 stars Reviewed 1 week ago via mobile

You get what you pay for but this hotel is in a pretty good location with lots of restaurants and shops outside your door. The falls aren't super close but definitely walkable. The part we stayed in used to be a motel and although its nothing fancy we were happy with our accomodations. The kids enjoyed the pool area which... More 

Helpful?
Thank M V
North Bay, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago via mobile

I can't believe I am staying at the same place as last year. After having car troubles getting to only Barry on my Niagra trip I called and cancelled that night of a 3night stay "no problem sir". Next day arrived with the my party had fun got home and I was charged for the night I cancelled and nothing... More 

Helpful?
1 Thank poolqq
Level Contributor
114 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Booked well in advanced, we were able to get a good rate during peak of vacation time. Located close to Clifton Hill and the Falls. 5 minutes walk to everything. Tons to do and lots of Restaurants close by. Hotel was clean and quiet. Was a bit warm in the indoor pool area. And parking was 15$ per day extra.

Helpful?
Thank Virageault
Dover, Delaware
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The location is within easy walking distance to the falls, although there is a parking lot for pay even nearer. The room was an average size, quite clean and neat. However, we had to request a fridge, which lacked a freezer compartment and there was no microwave, due we were told to Canadian fire regulations that required fire extinguishers in... More 

Helpful?
Thank Gregory S
Reeders, Pennsylvania
Level Contributor
4 reviews
4 of 5 stars Reviewed 3 weeks ago

Clean room, king size bed, Jacuzzi included... nice size bathroom, but the shower is small. Front desk personnel are quite attentive and always have a smile, no matter what time of day or night you stop by. Just for that, they get two-thumbs up!

Helpful?
Thank zemercado
1 review
4 of 5 stars Reviewed 3 weeks ago

We stayed at this hotel last week. I was hesitant at first reading reviews, but we had no issues while we were there. Quiet floor, clean room and everything working, comfortable beds, average breakfast included and good staff. Within walking distance of both sides of the falls (we walked from one side to the other). Its nothing fancy, but if... More 

Helpful?
Thank Lynette K
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
located within walking distance to The Falls, Clifton Hill, Casino Niagara, the Fallsview Casino Resort and many restaurants, shopping and entertainment. With newly redecorated and renovated guestrooms and a brand new boardroom, ... more   less 

Additional Information about Quality Inn & Suites

Address: 5234 Ferry Street, Niagara Falls, Ontario L2G 1R5, Canada
Location: Canada > Ontario > Niagara Falls
Price Range: $67 - $227 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Inn & Suites 3*
Number of rooms: 84
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Also Known As:
Baymont Hotel Niagara Falls
Baymont Inn And Suites
Hotel By The Falls
By The Falls Niagara
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