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Quality Inn & Suites

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1 room 2 adults 0 children
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Quality Inn & Suites
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387 Reviews from our TripAdvisor Community

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Showing 369: English reviews
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Reviewed 1 week ago via mobile

Stayed here for 2 nights because it was a cheaper option considering it was St. Patrick's Day weekend. When we arrived the girl seemed nice enough. Then she mentioned the parking, $15 a night. It's not a surprise to us. But what was a surprise was $15 for 2 nights was nearly $60 bucks. A huge rip off because there...

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Thank Rebecca M
Reviewed 2 weeks ago via mobile

We stayed for one noght to avoid paying one more night at the more expensive hotel we will stay at for the test of our visit. Room was spacious compared to the more upscale hotel. Room was also clean. It was cold when we first walked in but warmed up when we turned the heat on fairly quickly. Hallway was...

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Thank Ben S
Reviewed February 13, 2017 via mobile

Visited with family for a night. Wanted to the the kids so that they can use the pool. We were checked in and even told what time the pool was closed for the night. Nothing was mentioned about the fact that the pool was ice cold and not working. We went to speak to the front desk to ask about...

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2Thank Jeffrey C
Guelph, Canada
Reviewed February 11, 2017 via mobile

I wanted to take my son away for the night. I checked online and since it's Valentine's Day weekend everything was crazy expensive. I got the room for 78 for the night. The staff was very friendly. As soon as I got off the elevator there was a dindgy smell that made my nose burn. As we made our way...

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Thank nickynoodle87
Unionville, Canada
Reviewed February 5, 2017

Checked into the hotel, lady at the front desk was nice. Told us about pool, sauna, wifi, breakfast. It'd be nice if we were informed of parking fee ahead of time. We got into our room, looks clean, bed was comfortable, but then when checking out the bathroom, there were dirty towels from previous guests on the bathroom floor. On...

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Thank Xenia C
Reviewed February 4, 2017 via mobile

I booked quality Inn first time the Niagara falls one, and was very disappointed. Their elevator was out of order and our room was on fourth floor. There is only one microwave in the lobby there. Service was very bad. Pool water was freezing cold and pool area was very messy and dark. I will not recommend any one to...

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Thank Annie A
Reviewed January 30, 2017

I was disappointed for a few reasons. after we checked in ( we had 6 people, so rooms beside each other) one of my sons sat on the bed in his room and one of the corners was busted so the bed was VERY tippy, we had to move all our kids to a different room, after they had gotten...

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1Thank Judy B
Toronto, Canada
Reviewed January 19, 2017

Before I booked it i have read lots horror stories about this hotel. Was even scared! But here is the truth : Completely all false! The room and bathroom were very clean - yes it is an old hotel but it is clean! Staff is very friendly upon check in. You have to pay for parking $15.99 + tax (...

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Thank Mila A
Reviewed January 17, 2017 via mobile

This hotel is okay for a cheap getaway. I didn't like having to pay for parking. The hotel didn't inform me about paying for parking until checkout which I didn't appreciate. It's about a 2 mile walk from the hotel to the falls.

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Thank Carlos S
Ajax, Canada
Reviewed January 14, 2017 via mobile

Decided to spend a night instead of driving back home to Ajax after seeing the Winter Festival of Lights. This time of year no traffic and we eere able to stop and enjoy many attractions. Great location, close to everything in the tourist district. Friendly hotel staff were always eager to help. Asked if playpens were available at check in,...

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Thank PickeringRoadTripper
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Room Service
  • Business Center with Internet Access
Official Description (provided by the hotel)
located within walking distance to The Falls, Clifton Hill, Casino Niagara, the Fallsview Casino Resort and many restaurants, shopping and entertainment. With newly redecorated and renovated guestrooms and a brand new boardroom, ... more   less 

Additional Information about Quality Inn & Suites

Address: 5234 Ferry Street, Niagara Falls, Ontario L2G 1R5, Canada
Location: Canada > Ontario > Niagara Falls
Price Range: $51 - $236 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Baymont Hotel Niagara Falls
Baymont Inn And Suites
Hotel By The Falls
By The Falls Niagara
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Questions & Answers

Here's what travelers have asked, with answers from Quality Inn & Suites staff and other travelers.
5 questions
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Questions? Get answers from Quality Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't pick this hotel”
 of 5 bubbles judyb2017, Jan 30, 2017 | Read review
“If you have no choice but to stay here, you must be in the main building.”
 of 5 bubbles mmingle1, Dec 3, 2016 | Read review
“if your not planning to use the pool area this is your hotel”
 of 5 bubbles wilhelminajansen, Dec 1, 2016 | Read review
“This field is to help travellers choose a room - Yes any room at another hotel!”
 of 5 bubbles AllegroLounge, Oct 12, 2016 | Read review
“request main building!!!”
 of 5 bubbles C5258DVamys, Sep 28, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question