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Oakes Hotel Overlooking the Falls

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Traveler (1656)
Room & Suite (864)
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Overview
  • Excellent27%
  • Very good32%
  • Average19%
  • Poor11%
  • Terrible11%
Travelers talk about
“gourmet package”(93 reviews)
“oaks hotel”(69 reviews)
“great view”(402 reviews)
Free Internet
Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Fitness center
3 Star Hotel
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Rooms
May 6May 7
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1 room, 2 adults, 0 children
Standard Room
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Reviews (5,341)
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1,411 - 1,415 of 4,955 reviews
Reviewed October 21, 2016

Really enjoyed the friendliness of all staff , very helpful. Rooms were very clean and close to reastaurants , casinos and many other sites. Great deal with dining at Applebee's close by. The view of the falls is spectacular and we were fortunate to be...More

Review collected in partnership with this hotel
Thank Pat B
Response from nicole g, General Manager at Oakes Hotel Overlooking the FallsResponded October 22, 2016

Thank you Pat for the amazing review. The Sunday fireworks show is spectacular. All of our guest can enjoy this from the comfort of your room. We offer the best view of both falls around. We also like our guest to know that we offer...More

Reviewed October 21, 2016

We had a spacious, great furnished and well cleaned room with a fantastic fallview. The sunset and sunrise were unbelieveable. Parking is no problem. For answering our questions we found helpful and friendly staff. In case of coming again to niagara we will stay here...More

Review collected in partnership with this hotel
Thank hubertl484
Response from nicole g, General Manager at Oakes Hotel Overlooking the FallsResponded October 22, 2016

Dear Hubert, Your review is very pleasant and delightful. I will pass along these great comments to our staff. So that they can see the great job they are doing. We cant wait to welcome you back again! Nicole

Reviewed October 20, 2016 via mobile

Wonderful view with huge size room but for the price I would have expected more modern furnitures. Staff a little cold not too interested in our needs. I think for the price you can find better but overall i had a good time and again...More

Thank Matteo C
Response from nicole g, General Manager at Oakes Hotel Overlooking the FallsResponded October 22, 2016

Dear Matteo, I apologize on behalf of the Oakes hotel that you did not receive the customer service you deserve. We strive to provide the best service at all times. We hope that on your next trip to Niagara Falls you will make the Oakes...More

Reviewed October 20, 2016

The hotel defrauded me out of a $20 Applebee's voucher and a 5.9% Tourism fee. The hotel employee told me the fee was absolutely mandatory and I had to pay it. I found out later the fee is voluntary. Next time I will be staying...More

Review collected in partnership with this hotel
Thank blaked774
Response from nicole g, General Manager at Oakes Hotel Overlooking the FallsResponded October 22, 2016

Dear Blake, Thank you for your comments, Firstly I would like to address the 5.9 TIF fee you have mentioned. This fee is not voluntary for guest, it is voluntary for hotels to participate in collecting the fee. We have been very diligent in making...More

Reviewed October 20, 2016

Room was adequate but no view (overlooked parking lot). The $25 a day parking fee was not disclosed when booking the room and we felt that should have been included in the price. We also noticed that there was parking across the street for $5...More

Review collected in partnership with this hotel
Thank F9094AHmichaelc
Response from nicole g, General Manager at Oakes Hotel Overlooking the FallsResponded October 22, 2016

Dear reviewer, Thank you for your feedback, our on site parking is 25.00 per day with unlimited access. The 5.00 parking you mentioned is for the casino and is for gambling purposes only. They also do not allow unlimited entry. We work very hard to...More

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About
Amenities
Top amenities
Pool
Fitness Center with Gym / Workout Room
Free Internet
Hotel Amenities
Meeting Rooms
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Fitness Center with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
$97 - $324 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
$97 - $324 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveler (1656)
Room & Suite (864)
Dining (15)
Pool & Beach (2)
Questions & Answers
Ask a question
Rose S
April 10, 2018|
AnswerShow all 3 answers
Response from 175nelv | Reviewed this property |
Hi, yes there is a charge for parking, it is $30. per day, with easy access to the hotel. You can park at the casino if you don't mind a short walk to the Oakes. The Embassy Suites next door charge $60 per day which is... More
0
Votes
Bryan E
November 19, 2017|
Answer
Response from wp912 | Reviewed this property |
I believe your review. I read other reviews about the place and questioned myself whether their employees were submitting them. This was not so nice of a place.
1
Vote
Jamie2701
November 12, 2017|
AnswerShow all 2 answers
Response from Preshanth S |
Hi...The station in Niagara Falls Ontario is the VIA Rail station, which accommodates Amtrak trains from US entering Canada. The distance is approx. 5-6 km to Oakes Hotel. Takibg a taxi/cab should be the best option and it... More
1
Vote
Room Tips
"Request the upper level, falls view. So worth the slight upcharge."
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"View of the falls is amazing"
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"Definitely get the falls view rooms"
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"Parking here is very expensive . Park at the Casino instead. It's only a block away."
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