I love it .my son had the best birthday ever thank you .the room was awesome. and the view was great. We are coming back to stay in November for sleep cheap night we are coming this time for 2 night. my kids are so happy
My husband and I booked the Romance Package last night which included 1. Accommodations at The Oakes Overlooking the Falls - Well, that’s the name of the hotel so we had to pay more for a room that actually had a view of Niagara Falls - the room was filthy, the lamps bases had never been cleaned with a layer of grime that needed a scrubber and maybe some comet ( this is during COVID so it should have been polished clean) - the sheets didn’t fit the bed and were extremely wrinkled like they just sat crumpled in a pile for weeks before getting put on the bed. - the pillows were old, small, cheap, cut up foam like you buy for $7 at Walmart. - the bathroom had been upgraded but the jacuzzi tub had rust around the faucet and the jets looked so dirty I thought for sure I would get an infection, you know where, if I went in it. - the towels were old, worn and needed replacing. - there was a small fridge but the room was barren. It had no coffee maker, no kettle. No coffee or tea, no cups, no wine glasses, no microwave, no amenities whatsoever - the front desk clerk said that was because of COVID but we have stayed in over 20 hotels during COVID and they have ALL had full amenities available in the room. The other hotels just sanitized them or wrapped them in plastic. 2. A bottle of wine and chocolates - the wine was cheap, acidic and reeked of yeast when we opened it and the plastic label sticker was coming off. And we we were handed the bottle of wine and chocolates at the front desk at check in - why weren’t they in our room? They expect us to take up our luggage and juggle these Romance Package items?? Ridiculous! 3. A three course dinner at Remingtons Steakhouse - the value was supposedly $69 for very mediocre food. The prime rib soup tasted like it came from a can, the pasta tasted like the sauce was from a jar, there was no flavour to the garlic mashed potatoes or the prime rib and the lava cake had some form of edible oil product instead of whipped cream and they spread jam on the dessert plate instead of making a berry coulis, which I had to pay a 5$ up charge for as only store bought ice cream was the included dessert which they called gelato. We love gelato and purchase it frequently and this stuff was nothing more than a generic brand of ice cream. 4. Breakfast at Applebee’s - well Applebee’s only serves breakfast on Saturday and Sunday and we booked the package on Sunday night. They did not tell us at the time of booking that this was not available. 5. A $20 voucher for Applebee’s - you must buy 2 entrees which are each typically $20 and up - they don’t even open until 2 o’clock so you can’t use it for breakfast or lunch. 6. Parking is $35 additional per night Overall, it was a very disappointing experience. I will never again book a ‘boutique’ hotel nor will I book something with dinner included. I would rather choose a restaurant with a reputation for quality. This was definitely NOT WORTH the final $325 bill. …
This hotel doesn’t have quite the appearance as the Marriott,but value for money,its exceptional. The rooms overlooking the falls,especially now with the leaf colours cant be beat,and the beds are so comfortable Remingtons and Applebys meals were included,and were superb.The prime rib,an inch thick,melted in my mouth.served with an unusual....not run of the mill salad,baked potato and delicious veg.We could chose anything for breakfast.The pool isnt fancy but was great for an exercise swim. The all inclusive price is very good.Seems like a lot of taxes and parking are added,but its the same everywhere in Niagara.I really recommend this hotel.
Stayed for one night on 10th floor in premium room. Room was spacious and very clean. Spectacular view of the falls. Wouldn't get a better view. $35 parking fee extra per night a little steep! Will definitely stay here again
Short 2-night getaway in Niagara Falls. First time at The Oakes hotel and wasn’t sure what to expect. Booked premium loft style suite overlooking the Falls. Check in was quick and efficient-hotel taking Covid precautions seriously. Room was large, updated recently with an amazing view of the Falls. Pros: location, room, view (if you nook a room overnight the Falls Cons: price for parking in an outdoor lot ($35/night), Niagara Falls tourist tax (not hotels fault) Will stay there again.