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Hilton Niagara Falls/Fallsview Hotel & Suites

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Traveler (6175)
Room & Suite (3336)
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About

#65 of 113 hotels in Niagara Falls
Location
4.6
Cleanliness
4.1
Service
3.9
Value
3.6
Daily Mandatory Charge includes: A hotel marketing and development fee, and Municipal Accommodation Tax (MAT). Hilton Niagara Falls/Fallsview Hotel & Suites offers an elegant stay with 53 floors of breath-taking views over the Horseshoe and American falls. Just 90 minutes from downtown Toronto and Pearson International Airport (YYZ). Guest rooms provide spacious family accommodations sleeping up to six guests. Suites in the North Tower feature classic wooden fittings providing an inviting ambience while double whirlpool tubs in oversized bathrooms are among the special touches. Located on the 33rd floor with spectacular views of Niagara Falls, The Watermark restaurant offers an international inspired menu. Relax with champagne and live music at Myst Lounge. Open-fire grilled cuts are the order of the day at Brasa Brazilian Steakhouse or choose favorite Italian dishes at Romano's Macaroni Grill.
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Property amenities
Valet parking
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Nightclub / DJ
Business Center with Internet Access
Conference facilities
Paid private parking on-site
Wifi
Paid wifi
Hot tub
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Housekeeping
Room service
Safe
VIP room facilities
Iron
Flatscreen TV
On-demand movies
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Great View
Languages Spoken
English
Hotel links
Special Offer:Hilton Honors Discount Offer
4.0
4.0 of 5 bubbles11,349 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Hilton Niagara Falls/Fallsview Hotel & Suites boasts an enviable location that many guests praise for its convenience to nearby attractions, including the falls and local dining options. However, reviewers often express disappointment in the rooms, describing them as outdated with temperature control issues and in need of better maintenance. Cleanliness receives mixed reviews, with some areas well-kept, while others fall short. The hotel's value is frequently questioned due to high parking fees and unexpected costs. Although the staff is noted for being friendly, service can be inconsistent, and the atmosphere is generally considered to need a refresh. Amenities garner mixed feedback; guests appreciate the views, but not the extra charges.
Location
Convenient
Atmosphere
Outdated
Rooms
Dated
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Underwhelming
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11,349Reviews188Q+A100Room tips
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Lauren S wrote a review Mar 16
1 contribution1 helpful vote
I would give this hotel zero stars if I could. Writing this from my boiling hotel room right now. Stopped over here on the way to Buffalo. We are traveling with our 3 year old daughter. We got to our first room (after waiting an hour in line to check in) and the room absolutely reeked of chlorine. Normally I would just suck it up but it was so bad my eyes were watering and I didn’t want my young daughter breathing that in all night. It was 10/10 bad. After an hour waiting in line again, they offered to move us rooms. I wish we stayed in the chlorine room. The next room they put us in is 28 degrees and will not go down. We’ve turned off the thermostat as they directed and currently have 3 fans going. I am almost in tears. It is so unbelievably hot. I begged them to switch us rooms or refund us the $350 we paid so I can at least try to go to another hotel. They refused to refund anything. And said they have no more rooms. Getting completly inconsistent answers from staff. Lack of empathy or any apology from most. I would never return to this hotel nor would I recommend it to anyone ever. This is worse than a 2 star hotel - I don’t know where they get off charging what they do. The only nice area is the lobby. Rooms are disgusting.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: Don’t stay here
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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685alany wrote a review Jul 2022
Hanover, Pennsylvania47 contributions46 helpful votes
Hotel's Favorite
Thhis was a great pick to celebrate our 56th Anniversary. the room was great and the view of the falls exceptional. The Watermark restaurant is Five Star. The service was great. Darren was our waiter. The food quality was great and the preparation perfect.
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Review collected in partnership with Hilton Hotels & Resorts
Date of stay: June 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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JD N wrote a review Mar 16
Ancaster, Canada3 contributions
We had a great stay, and found our room very clean, quiet and comfortable. There were no issues like the complaints in the reviews from February - the Hilton staff must have ensured those inconsistencies were taken care of. The elevators were quick even though we stayed on a big concert weekend. Hotel staff were friendly and helpful. Our breakfasts at their Watermark Restaurant were generous, hot, and delicious - and the falls views were outstanding! Inside and outside our suite was spotlessly clean. We will be returning for another stay in a couple of months, and looking forward to it.
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Date of stay: March 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Mary Lu D wrote a review Mar 16
1 contribution
We had such a great experience on our anniversary weekend Our room was upgraded to a suite upon arrival thanks to the friendly help from the folks at the Reception counter and beyond We had a lovely view, great room service and a smiling face in greeting from all We really enjoyed our two day stay and we appreciated the complimentary late checkout upon request The proximity to Fallsview and an array of restaurants and bars was perfect! Enjoyed drinks and nibbles while listening to live music in Spyce Lounge thanks to a young gentleman server Shay and his help in checking on Gluten Free options for me Really great weekend for an anniversary celebration Thanks to all
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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TeamKicks wrote a review Mar 16
Burlington, Canada12 contributions1 helpful vote
Attended a conference here… very nice hotel! Rooms were exceptional, had a nice view of the Falls, and loved the modern shower! Staff were all very nice and extremely helpful! Had lunch at their Italian restaurant and the food was delicious! Location was perfect, able to walk to Clifton Hill! Would definitely book here again!
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Date of stay: February 2024Trip type: Traveled on business
Room Tip: Parking is expensive, but you pay for convenience. There may be cheaper parking nearby.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Nanay M wrote a review Mar 14
1 contribution
The staff were all on top of the expectation. From Frontdesk, Sharmaine as well as the guest service agent were all very accommodating. The energetic staff in the restaurant at breakfast, were superb too. Plus the all smile staff at the pool were nice and pleasing to talk too for their recommendation and help with the area… The bed was comfortable too not too mention the view of Niagara from our room… Thank you so much for a 10/10 rating for the March break stay of our kids..
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hilton NF, Guest Services / Front Office at Hilton Niagara Falls/Fallsview Hotel & Suites
Responded 4 days ago
Thank you nanaym2024 for sharing your positive feedback. It was very gratifying to hear that our staff members were able to provide you with a level of service that you should expect from a Hilton Hotel. We have shared your feedback with our team. We hope to welcome you back for another memorable stay!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Eva G wrote a review Mar 9
2 contributions
We originally booked the Oakes Hotel for a birthday getaway but they moved us to the Hilton Fallsview as they couldn't accommodate us. The Hilton gave us an amazing upgrade both for the move and because of the birthday celebration. The room was absolutely amazing with a spectacular view of both the Canadian and American falls. The bed and pillows were very comfortable and the suite was huge! There was a large soaker tub and separate shower. We tried their on site restaurant Corso which was excellent!! The Hilton is also well located for walking to the falls, the casino, the OLG Stage, various tourist shops, and to all other attractions on Clifton Hill in Niagara Falls. The ONLY reason I gave the Hilton 4 out of 5 stars is because the shower head was completely broken and water squirted all over the place making it impossible to use the shower. Still, a great hotel!!
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Ask for a room with a view of the falls, so worth it. And the higher the floor, the better the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hilton NF, Guest Services / Front Office at Hilton Niagara Falls/Fallsview Hotel & Suites
Responded 1 week ago
Happy Birthday! We're thrilled to hear you enjoyed your stay, minus the shower head. We appreciate the positive feedback and hope to welcome you back for another enjoyable stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jimmy W wrote a review Mar 9
San Diego, California17 contributions2 helpful votes
What a view of the casino and part of the falls! Room was pretty suite! Parking…. Pretty expensive seeing as how it was like a ghost town. Weather was crazy too, warm and then frigidly cold. The room was basic but I got a good deal, especially when my US cash is worth more there. The restaurant was good too, braza I think. I’d stay again if I went back to canada
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Date of stay: February 2024
Value
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Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hilton NF, Guest Services / Front Office at Hilton Niagara Falls/Fallsview Hotel & Suites
Responded 1 week ago
Thank you for sharing your experience with us. We're glad to hear you enjoyed your time staying and dining with us. We hope to welcome you back for another enjoyable stay!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Melissa H wrote a review Mar 9
1 contribution
Just returned from a 4 day trip with my husband, daughter and her friend. We stayed in the 2 bedroom suite. The view from our room was breathtaking and the room was clean. I was nervous about going after reading the recent reviews, but so glad we booked it. We never waited for an elevator and everything was clean and comfortable. Housekeeping came every day and made beds and provided fresh towels. We enjoyed the heated pool and hot tub - which also had amazing views of the falls. It was nice to walk to the casino and shops and restaurants across the street using the indoor bridge so that we didn’t need to bring jackets or get wet when raining. It was a central location to the falls and Clifton Hill. A short scenic walk to both.
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Date of stay: March 2024
Value
Location
Service
Trip type: Traveled with family
Room Tip: Do not purchase parking when booking hotel. Research parking and ask the hotel when you get there...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Hilton NF, Guest Services / Front Office at Hilton Niagara Falls/Fallsview Hotel & Suites
Responded 1 week ago
Thank you for taking the time to share your experience with us. We appreciate the positive feedback. We hope to welcome you back for another memorable stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mlm972 wrote a review Feb 2024
2 contributions2 helpful votes
My husband and I needed a much needed getaway since we had just experienced several losses in our family. We love Niagara and the hotel we normally stay in was booked. We are Hilton honors members and upon checking into the room we notice the floors a little dirty, however the bathroom was clean and the beds looked ok. The room was extremely hot even though I turned down the heat. We had 2 queen beds so I slept on one and my husband on the other. Upon waking on Saturday morning I got up to check the temperature and noticed blood all over the pillow. I looked to see if I was cut somewhere and I WAS NOT. I then pulled back the sheets and there was a blood spot and a BED BUG laying on the sheet. I screamed for my husband. The bug had bit my arm. I immediately called the bellman and they sent the mechanic up to check the heat. He told my husband that the air conditioner does not work in the winter we just needed to shut the heat off. Then security came and verified that yes it was a bed bug and that we needed to vacate the room, they offered me an alcohol wipe for my arm. We showered and bagged up all of the clothing that we had warn the night before and our night clothes. The provided us keys to a new room in a different building, upon entering that room it did not look good so I requested another and they did give us one. SO MUCH for a relaxing weekend. I asked what they were going to do and we were told an investigation needed to be done. They did offer us a free breakfast for 2 but that we would have to wait to see about the room. The stress that I have endured from this has been awful. I threw away our suitcase and bathroom bag I did not want to take any chances. A few days after we arrived home I did hear from the head of housekeeping and she confirmed that there was activity of bed bugs in that room. She at that time offered to comp our entire hotel stay. Personally I feel that these rooms should be checked better this should never have happened. I understand many people go in and out of hotels daily BUT this should have been caught.
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Date of stay: February 2024Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from Hilton NF, Guest Services / Front Office at Hilton Niagara Falls/Fallsview Hotel & Suites
Responded 1 week ago
Thank you mlm972 for your recent stay with us. We deeply regret hearing about your unpleasant experience. Please be assured we take all reports of bedbugs very seriously. Once we receive a complaint, the room is placed out of order for a thorough investigation by a certified third-party pest control company. The room is only placed back into order once the room is cleared by the pest control company. We apologize for the disappointment and stress you experienced during your stay. We value your feedback and hope to have the opportunity to provide you with a more enjoyable stay in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$142 - $267 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton hotel niagara falls, hilton fallsview niagara falls, hilton niagara falls, niagra falls hilton, niagara falls hilton, hilton fallsview hotel niagara falls
LOCATION
CanadaOntarioNiagara Falls
NUMBER OF ROOMS
1,049
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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HILTON NIAGARA FALLS/FALLSVIEW HOTEL & SUITES $120 ($̶2̶0̶5̶) - Updated 2024 Prices & Reviews - Ontario

Frequently Asked Questions about Hilton Niagara Falls/Fallsview Hotel & Suites
Which popular attractions are close to Hilton Niagara Falls/Fallsview Hotel & Suites?
Nearby attractions include Edward Stone's Mind Trix (0.3 miles), Niagara Fallsview Casino (0.1 miles), and Niagara Falls Fun Zone (0.09 miles).
What are some of the property amenities at Hilton Niagara Falls/Fallsview Hotel & Suites?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
What food & drink options are available at Hilton Niagara Falls/Fallsview Hotel & Suites?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Niagara Falls/Fallsview Hotel & Suites?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hilton Niagara Falls/Fallsview Hotel & Suites?
Conveniently located restaurants include Il Gelato di Carlotta Niagara Falls, Frontier BBQ & Smokehouse, and Zappi's Pizza and Pasta, Italian Eatery.
Are there opportunities to exercise at Hilton Niagara Falls/Fallsview Hotel & Suites?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Are any cleaning services offered at Hilton Niagara Falls/Fallsview Hotel & Suites?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Niagara Falls/Fallsview Hotel & Suites offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Niagara Falls/Fallsview Hotel & Suites?
Many travelers enjoy visiting Lundy's Lane Battlefield (0.8 miles), Chippawa Battlefield Park (3.7 miles), and Toronto Power Generating Station (0.9 miles).
Does Hilton Niagara Falls/Fallsview Hotel & Suites have any great views?
Yes, guests often enjoy the park view available here.
Is Hilton Niagara Falls/Fallsview Hotel & Suites accessible?
Yes, it offers wheelchair access and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.