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Four Points by Sheraton Niagara Falls Fallsview

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6455 Fallsview Blvd, Niagara Falls, Ontario L2G 3V9, Canada
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2,009 Reviews from our TripAdvisor Community

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Waterloo, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

When we arrived we were somewhat dismayed by the line up for check in. However, the line moved very quickly and were efficiently checked in. The rooms are clean and well maintained. There is a little vestibule inside the door where your coffee maker awaits. We got a city view room with a view of the parking lot. But we... More 

Helpful?
Thank Deb C
Toronto, Canada
Level Contributor
4 reviews
3 of 5 stars Reviewed yesterday NEW

The room was very average, we had a fallsview room on a high floor and yes you can see the falls (and nightly fireworks) but there is giant parking garage right across the street that partially obstructs the view. Can't complain about price/value though there seems to almost constantly be a wagjag or groupon for this hotel delivering some pretty... More 

Helpful?
Thank Eric H
Newmarket, Canada
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed yesterday NEW

My husband and I stayed here for one night. Check in and check out were quick and efficient and the staff were very friendly.The beds were comfortable with fairly good pillows and the room was clean. The location is very convenient. The hotel is attached to the casino by a walkway over the street so you don't even have to... More 

Helpful?
Thank MLJE
Paris, Canada
Level Contributor
5 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

PROS: We went with another couple for the weekend and scored a killer deal on the rooms. They were clean, well put together, and very comfortable. The bed itself was comfy as anything, I slept like a baby. The noise was kept to a minimum also, which is awesome because Niagara hotels can tend to get loud and rowdy on... More 

Helpful?
Thank KelseyLM
Ottawa, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We were here for a wedding being held in another venue. Long line at check in that made it feel more like checking in at the YMCA than a luxury hotel. Well luxury is pushing it. I guess being in Jamaica last week at a 5 star resort has spoiled me so consider some of this with a grain. The... More 

Helpful?
Thank funsofar
Baltimore, Canada
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed here at the end of January for the Ice Wine Festival. Hotel was nice, clean. We had two rooms, one on the 8th floor and one on the 9th, both in Tower A. Both rooms were clean and comfortable. Self Parking is across the street but not far at all. Thought it wasn't right that you had to pay... More 

Helpful?
Thank Jennifer N
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Hotel room was not clean. Someone else's hair everywhere. Only one line up for check in and check out and the line ups are always so long with only a few staff at the front desk. It was the Worst hotel experience in niagara out off all hotels I've stayed.

Helpful?
2 Thank Haleigh-jane R
fourptsmgr, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear Haleigh-jane R, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Your comments are important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your... More 

Ontario
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

The hotel was clean and staff was efficient. Pool/ hot tub was fine. One elevator didn't work and that kind of sucked but whatever. We made do with one. The rooms need to be updated but they are fine for the price. I expect what I pay for and this hotel was exactly what I paid for. Nothing spectacular but... More 

Helpful?
Thank travelover15
Hamilton, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

The only things good about this hotel is it had very nice front desk staff and was in a good location. The room would have been ok if it had been vacuumed and had heat. The hotel has 2 elevators and one was not working this is a huge problem considering it's a big hotel. The pool had a film... More 

Helpful?
1 Thank happycustomer789
fourptsmgr, Guest Relations Manager at Four Points by Sheraton Niagara Falls Fallsview, responded to this review

Dear happycustomer789, Thank you for taking the time to post a review regarding your recent stay at our hotel. I am sorry to read that your stay was less than satisfactory. Customer service is our number one priority and it is always upsetting to learn that we failed a guest. Your comments have been shared with the management team for... More 

Toronto, Canada
Level Contributor
77 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

we came here for a winter getaway and we had a very pleasant stay. It's about 15min walk to the Horseshoe falls. The indoor path to the fallsview casino is very convenient. we had a good time and didn't have to worry about going back while its cold at night. There are also many restaurants around the hotel.

Helpful?
1 Thank LemonYu
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