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Ramada Plaza by Wyndham Niagara Falls

About
Location
Cleanliness
Service
Value
The Ramada Plaza Niagara Falls Hotel offers spacious, comfortable accommodations in Niagara Falls. Located directly across from Outlet Mall. This newly renovated hotel in Niagara Falls features contemporary styling, pillow-top beds and modern amenities. Our comfortable deluxe rooms with two queen and two room king suites are the perfect place to relax after a long day of sightseeing, shopping or meetings in Niagara Falls.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Restaurant
Fitness Center with Gym / Workout Room
Wheelchair access
Business Center with Internet Access
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
Outdoor pool
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Room features
Non-Smoking Rooms
Microwave
Good to know
HOTEL STYLE
Mid-range
Quiet
HOTEL CLASS
Reviews & more
2,430Reviews
311Photos
12Q+A
100Room tips
Traveler rating
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Show reviews that mention
There were three sets of couples that stayed at this hotel. The hotel itself isn’t in amazing shape but our room was actually exceptionally clean. We needed extra items and the maid we had in our floor was very polite and accommodating. For the price it was good value.
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This was our 5th time staying here in the last 3 years (all for hockey tournaments). This place has deteriorated significantly and although the price is tempting we will not be returning.
When checking in I told the guy that I had two last names. I always point this out because
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Response from Nicki W, Manager at Ramada Plaza by Wyndham Niagara Falls
Responded 3 days ago
Let us first apologize that you didn't have a good experience here. We are investigating the rude front desk staff member and both rooms that did not meet both yours and our expectations. We apologize for the incident that took place on the evening of your stay that woke up your family. This is an extremely rare situation that transpired at 3:40 am but it is not acceptable at any time. We are disappointed that you have referred to our property as one dealing with the "sex trade." Not sure this referral is fair however TripAdvisor lets you write anything so as a customer that is your choice. We pride ourselves on how to take good care of our guests and are working extremely hard on trying to provide our guests with exceptional service. We are looking to get more details about the handling of this matter to ensure at no time will our guests feel that there concerns don't matter. Again sorry that you did not get the service you expected. We are disappointed as well.
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We travelled to the Falls last weekend. Since we have a little dog our choices were pretty limited. The hotel was ok. The room was fine and the staff was very friendly. The hotel has two separate buildings. In my opinion the building ,where the Don Cherries bar and grill is, Is t
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Overall a great experience. The rooms could use some modernization but were clean and spacious. The staff was friendly. It was a short and easy drive into the falls. The hotel is pet friendly. Bar atmosphere was nice.
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Review collected in partnership with this hotel
Stayed because it was one of the few hotels that allowed dogs. Charge a 30$/day pet fee and 20$/day parking fee. Rooms are VERY run down. VERY. Slightly gross. Dirty towel smell. Beds consist if 1 sheet and a thin, questionably clean comforter.
Walls are thin. Don cherry's break
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All photosTravelerRoom & SuitePool & BeachDining Business Center & Event RoomsFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorRamada Plaza by Wyndham Niagara Falls
The Deluxe Room with Two Queen Beds at the Ramada Plaza Niagara Falls
Bedroom area
Photo provided by managementRamada Plaza by Wyndham Niagara Falls
Deluxe 2 Queen Beds
Just some parts of my sheets
What is hiding behind the curtains.
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Do they offer a breakfast menu?
go to the Ihop near by.
1 vote
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Is there free parking close by?
The hotel charges for parking, there is a shopping plaza opposite the hotel, not sure if overnight parking is allowed. There is a street with houses behind the hotel but didn't check if parking if possible.
0 votes
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Time for check in ? do you have wego bass passes?
check in time is not differebt than other hotels, 3pm. No, dont have Wego pass, only stay for 1 night & 1day, & only went to Birds Kindom, BOGO voucher from the hotel perks & see the falls in both of Canada & US side, I have passport.
0 votes
Is there shuttle service to and from airport to your hotel. If not, how do we get there from Buffalo Niagra International?
Best way to arrange transport from Buffalo Airport is, to simply call the RAMADA, and ask if they have a preferred transport/Shuttle for their guests to use. Tell them your arrival time and see if they have a return from the Airport. Enjoy your stay at the RAMADA.
0 votes
I would like to know if they have shuttle service to and from the hotel to the Buffalo Niagra International where I am coming into. If not, what do they have available to bring me to their hotel.
Hello, I would advise you to call or contact them and ask if they can help you out with that. We drove there so we needn't need that type of service. I am not sure if they have a shuttle or not. There maybe another service you can use ... but seeing as you need to cross the border (you'll need a passport or passport card) ... that may effect the situation.
0 votes
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Previous
"There are two buildings, connected by a sky-bridge"
"get a room in the main building"
"Rooms available for those wishing to park just outside or up a few floors."
"Ask for a room near the elevator."
"Don't stay here. There is another Ramada on Lundys lane that seemed ten times cleaner and closer to the actual falls."
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PRICE RANGE
$42 - $131 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
ramada plaza niagara falls hotel niagara falls
LOCATION
CanadaOntarioNiagara Falls
NUMBER OF ROOMS
202
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