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Sheraton on the Falls Hotel

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5875 Falls Avenue, Niagara Falls, Ontario L2G 3K7 Canada
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (5339)
Room & Suite (2449)
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Travel safe during COVID-19
What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton on the Falls Hotel
Updated 06/29/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#13 of 124 hotels in Niagara Falls
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders GreenPartner
The AAA/CAA 4-Diamond Sheraton on the Falls Hotel offers the largest, most luxurious Fallsview accommodations in Niagara Falls, Ontario, Canada. Located directly across from Niagara Falls and in the heart of the tourist district, the hotel features the best views of the Falls which are showcased by the floor to ceiling windows in all Fallsview rooms & suites. Sheraton on the Falls Hotel is also home to outstanding guest services & amenities which include two fallsview dining experiences; Massimo's Italian Fallsview Restaurant and the Fallsview Buffet. In addition, the hotel offers the #1 Spa in Ontario Christienne Fallsview Spa, and indoor connections to the attractions, dining, and entertainment located on the 20 acre Falls Avenue Resort including Casino Niagara, and the Fallsview Indoor Waterpark. The Hotel also now features a Free Casino Shuttle between Casino Niagara and Fallsview Casino Resort from 5pm-2am daily, Guests are required to show their Hotel Room Key Card or Casino Players Advantage Member Card.
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Room & Suite (2,449)2,449
Full view
Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Kids pool
Taxi service
Paid private parking on-site
Paid internet
Pool / beach towels
Indoor pool
Outdoor pool
Fitness / spa locker rooms
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Fax / photocopying
Spa
24-hour security
Concierge
Gift shop
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Fireplace
Housekeeping
Iron
Refrigerator
Flatscreen TV
On-demand movies
Hair dryer
Wake-up service / alarm clock
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Room types
Non-smoking rooms
Suites
Family rooms
See more room details
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Great View
Languages Spoken
English
Hotel links
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8,986Reviews196Q+A100Room tips
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Popular mentions
Marlyn A wrote a review Yesterday
1 contribution
The room was spacious comfortable enough for five people, very clean and overlooking the garden and the American Falls! Free wifi. The staffs were very helpful and services were excellent! I would definitely book our future trips here at Sheraton.
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Date of stay: September 2020Trip type: Traveled with family
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JANET M wrote a review Yesterday
7 contributions
The staff is friendly and happy to help , the hotel is clean and closed to everything, they offer parking at extra cost and the restaurant you better reserved in advance .. looking forward to go back again!!!
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Date of stay: September 2020Trip type: Traveled with family
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Tony S wrote a review Yesterday
1 contribution
Great venue and location Had nice view of the falls Location was great for walking to the falls and restaurants. Friendly staff and Starbucks in the building is a great start to the day. Good start for our tour of the vineyards in NOTL
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Date of stay: September 2020Trip type: Traveled as a couple
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Laura G wrote a review Yesterday
Ottawa, Canada3 contributions
I really really loved this place, the views are AMAZING, it's located in front of the USA falls and in the center of the town, you can find anything around, I went in the middleofthe pandemic and they care about all the security measures. Can't wait to be there again 😍
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Date of stay: September 2020Trip type: Traveled as a couple
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Lucy wrote a review Yesterday
3 contributions
First of all,if you go on Marriott‘s official website and select this hotel,there is only valet parking for 55 a day and self parking for 35 a day. There is no “deck parking” mentioned. BE CAREFUL FOR THIS Worst exoerience ever at a Marriott hotel. Everything was great before I left the hotel and was charged 171 CAD for parking and resort fee (I stayed for two mights). At first I thought they charged me for three day paking and no resort fee. Here is what happened: I am pretty sure I was not told about the deck parking and self parking at the front desk,so I have to pay 75+tax for the first day. Luckily someone else told us the self parking is actually far away from the building so we don't need to pay 75 again. I called the hotel,and the manager on call said she was pretty sure that the person checked me in must have told me the difference. So how can you make promise for another person??When I asked her for proof,she said there ain't any. I asked for videos,she said she does not know how I look like. I told her I can provide the time of arrival she said that‘s not what the cameras are for……… Later I spoke with GM and it turns out to be the resort fee not a third day parking (self parking a day is 35 and resort fee is 16 per day, which makes two day resort fee similar to one day self parking),and the manager I spoke with did mot even tell me about that!Very unprofessional!She only told me that 171 was for parking during my stay……… I tried to contact them but the blame was still on me and no refund. They told me it‘s my mistake not reading the signs although initially her excuse was the person who checked me in must have mentioned the deck parking. But oh well,the hotel view is nice and the GM is helpful.
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Date of stay: September 2020Trip type: Traveled as a couple
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PRICE RANGE
$95 - $271 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton on the falls hotel niagara falls, sheraton hotel niagara falls, sheraton falls, sheraton niagara falls, niagara falls sheraton
LOCATION
CanadaOntarioNiagara Falls
NUMBER OF ROOMS
669
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Frequently Asked Questions about Sheraton on the Falls Hotel
Which popular attractions are close to Sheraton on the Falls Hotel?
Nearby attractions include Bird Kingdom (0.2 miles), Niagara SkyWheel (0.1 miles), and Zombie Attack (0.2 miles).
What are some of the property amenities at Sheraton on the Falls Hotel?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Sheraton on the Falls Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sheraton on the Falls Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton on the Falls Hotel?
Yes, paid private parking on-site, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Sheraton on the Falls Hotel?
Conveniently located restaurants include Prime Steakhouse Niagara Falls, Massimo's Italian Fallsview Restaurant, and Weinkeller.
Are there opportunities to exercise at Sheraton on the Falls Hotel?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Is Sheraton on the Falls Hotel located near the city center?
Yes, it is 0.7 miles away from the center of Niagara Falls.
Are any cleaning services offered at Sheraton on the Falls Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Sheraton on the Falls Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Sheraton on the Falls Hotel?
Many travelers enjoy visiting Queenston Heights Park (4.7 miles), Lundy's Lane Battlefield (1.2 miles), and Chippawa Battlefield Park (3.7 miles).