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Sheraton on the Falls

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Sheraton on the Falls
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5,908 Reviews from our TripAdvisor Community

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Showing 5,350: English reviews
London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

Stayed at the Sheraton in May/June this year. Six of us in our family group so had three huge bedrooms with fantastic views over the Falls. Comfy big beds and lovely big bathroom. Very nice restaurant on the top floor with good food and great views of the fireworks. The hotel is very clean and the reception staff are more... More 

Helpful?
Thank Watfordsusan
Level Contributor
33 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Check in was good, I took corner suite plus other 2 rooms, the rooms are tired and need renovation however I must say that front office team and valet parking are good however the Room Service are the worst, it took more than 1hr and in 3 occasions they deliver the food wrong or incomplete. Hotel location is prime and... More 

Helpful?
Thank Doha_traver
1 review
5 of 5 stars Reviewed 2 days ago NEW

First time at the falls and this hotel it was AMAZING!!! took the train up from New York and had a truly spectacular young lady check us in. Emily Connor. she is a true and delightful gem and because this i will be the first one to recommend this hotel and location to any and everyone wanting to visit the... More 

Helpful?
Thank Andrew M
Northville, Michigan
1 review
5 of 5 stars Reviewed 2 days ago NEW

Truly awesome view of the falls from our room. So much to do and the hotel is right in the middle of it all. Updated room. One of the best stays I have had on a vacation! Would definitely come back here to stay.

Helpful?
Thank gtneher
Philadelphia, Pennsylvania
Level Contributor
113 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Our family of four stayed here mostly because of the proximity to the Fallsview Indoor Waterpark and the views of the falls. By the way, it is worth the extra $ for the actual falls view! The waterpark was OK - something to do when you have 2-3 hours. Clifton Hill is tacky. Be sure to visit the other part... More 

Helpful?
Thank The_Twit
Delray Beach, Florida
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

We booked two rooms weeks in advance with a full view of the falls. We checked in and was told that we had an average room and if we wanted a good view it would be $150.00 more! The guy that checked us in was to embarrassed to say the amount so he put the number on his cell phone... More 

Helpful?
Thank Dave B
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

My stay in this Sheraton was great and I will recommend it surely.The staff was very professional and kind from the time I arrived.The upgrading at the check in was a nice surprise and the room on the waterfalls view was amazing clean quite and relaxing. My dinner at the Windows with the fireworks was a nice end of the... More 

Helpful?
Thank 1advise
Wayne, Pennsylvania
Level Contributor
80 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Sheraton on the Falls is a decent property with partial view of the Falls from the high floors. Staff was competent and the facilities were adequate. Walking distance to the viewing area for the Falls, casinos and the Skylon tower.

Helpful?
Thank Ross R
Rochester, Minnesota
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

WE had a corner room, 1573. overlooking the falls & clifton hill. awesome view of the fireworks . Room is huge & the juliette balconies are awesome. highly recommend. Nice outdoor pool & lots of area for sunning. Tiny indoor pool

Helpful?
Thank Alisha G
Flesherton, Canada
Level Contributor
37 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We.ve stayed here before and really like the hotel. This time, not so much. To start off registration was a disaster, the receptionist terminal crashed twice. Each the she had to leave to get a password to boot it up. In the confusion she booked us for valet parking which at $45 a night is not an option for us.... More 

Helpful?
Thank travellerjim2015
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Fallsview Buffet
Fallsview Buffet
Cuisines: Italian, American, Canadian, Gluten Free Options
Windows by Jamie Kennedy Fresh Grill & Wine Bar
Windows by Jamie Kennedy Fresh Grill & Wine Bar
Cuisines: Contemporary, Canadian, American
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The AAA/CAA 4-Diamond Sheraton on the Falls hotel offers the largest, most luxurious Fallsview accommodations in Niagara Falls, Canada. Located directly across from Niagara Falls and in the heart of the tourist district, the hotel features the best views of the Falls which are showcased by the floor to ceiling windows in all Fallsview rooms & suites. Sheraton is also home to outstanding guest services & amenities which include two new fallsview dining experiences; the 4-Diamond award winning Windows by Jamie Kennedy and the Fallsview Buffet. In addition, the hotel offers the breathtaking new Christienne Fallsview Spa, and indoor connections to the attractions, dining, and entertainment located on the 20 acre Falls Avenue Resort including Casino Niagara, and the Fallsview Indoor Waterpark. ... more   less 

Additional Information about Sheraton on the Falls

Address: 5875 Falls Avenue, Niagara Falls, Ontario L2G 3K7, Canada
Location: Canada > Ontario > Niagara Falls
Price Range: $131 - $345 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton on the Falls 4*
Number of rooms: 669
Reservation Options:
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Also Known As:
Sheraton On The Falls Hotel Niagara Falls
Sheraton Hotel Niagara Falls
Sheraton Falls
Sheraton Niagara Falls
Niagara Falls Sheraton
Hotel Style:
#1 Casino Hotel in Niagara Falls
#3 Spa Hotel in Niagara Falls
#3 Luxury Hotel in Niagara Falls
#5 Business Hotel in Niagara Falls
#6 Family Hotel in Niagara Falls
#6 Romantic Hotel in Niagara Falls
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