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5875 Falls Avenue, Niagara Falls, Ontario L2G 3K7 Canada
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Traveler (5752)
Room & Suite (3000)
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Travel safe during COVID-19
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 01/11/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Sheraton Fallsview Hotel
Updated 01/11/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#20 of 125 hotels in Niagara Falls
Location
4.8
Cleanliness
4.3
Service
4.2
Value
3.9
GreenLeaders GreenPartner
Experience an unrivaled location overlooking Niagara Falls from Sheraton Fallsview Hotel. Our Niagara Falls, Ontario hotel features a location in the tourist district near the Niagara Iconic Boat Ride, Niagara Parks and wineries and is directly connected to Casino Niagara and Fallsview Indoor Waterpark. Fallsview guest rooms and suite offer floor-to-ceiling windows and balconies for spectacular views of the falls. Other hotel amenities include an inviting spa, eight unique food and beverage outlets, a heated rooftop pool, an indoor pool and a 24-hour fitness center.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Water park offsite
Children Activities (Kid / Family Friendly)
Kids pool
Valet parking
Paid private parking on-site
Wifi
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Fitness / spa locker rooms
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Kid-friendly buffet
Kids' meals
Outdoor dining area
Vending machine
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Makeup services
Manicure
Massage
Pedicure
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun deck
Sun loungers / beach chairs
24-hour front desk
Express check-in / check-out
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Room features
Air conditioning
Desk
Fireplace
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Room service
Seating area
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Family
Languages Spoken
English
Hotel links
Special Offer:Unlock Member Rates!
9385Reviews228Q+A100Room tips
Traveler rating
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Most Recent
LuKe wrote a review Oct 4
Saddle Brook, New Jersey8 contributions2 helpful votes
This place is beyond ridiculous, Stayed here from Sept 25th to Sept.29th 2022, came into a room with a stained pillow that has been cleaned, but still the stain is clearly visible. the Fridge in the room froze anything you put into it. including just water or soda. The water in the bathroom is either scolding hot or Luke warm no in-between, the shower leaks water all over the floors. and then on top of that, THEY DOUBLE CHARGED MY STAY!!!!! THATS RIGHT THEY CHARGED ME ONCE, THEN COUPLE DAYS LATER CHARGED ME AGAIN!! no one here picks up the phone at the billing dept or front desk. I will do everything I can to get to the top executives that run this place and tell them this "hotel" is ran like a MOTEL!!!!! oh and even the AC did not work correctly just blew muggy air, I looked at the filter and it was disgusting never cleaned.
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Ryansox wrote a review Aug 2022
Chicago, Illinois45 contributions75 helpful votes
Hotel's Favorite
Check in: We checked in at 1am so experienced no wait. Hotel was pretty sold out, received the room we booked a Juliet Balcony 1 King High Floor on the 18th floor. Breakfast: We opted for Breakfast as our welcome amenity instead of doing the club lounge, more info on club lounge below. It included daily breakfast Buffett for two adults. Amazing views on the 13th floor, and endless food options. We were both impressed. Shoutout to the staff for also accommodating my wife’s food allergies. Club Lounge: Tiny little club lounge located in the B Bank of elevators on the upper lobby. It was a little difficult for us to find the first day. The staff really didn’t help us locate either. The club lounge is really small for a hotel that size and it was packed morning and for the dinner rush. Also sometimes during the day we got denied access from the same cleaning lady, even though all we wanted was a cold water after a long day. Elevators: Very crowded during peak breakfast, check out, dinner, and check in times. You have to wait 10+ minutes sometimes to catch an elevator, it was really bad on a Saturday night. Overall this was our first trip here and we will definitely return in the future.
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Date of stay: August 2022Trip type: Traveled as a couple
Room Tip: Get a room facing the falls
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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WayWat wrote a review Oct 4
Hamilton, Canada3 contributions1 helpful vote
We had stayed here, 40 years ago for our honeymoon. The hotel has since been spectacularly renovated. The staff were very friendly and accommodating. The room was modern, clean and comfortable and offered a great view of the falls, the park and the city. The elevators were fast and readily available, and the pools and decks very nice. Parking was relatively expensive but very convenient. We also had a great view of the fireworks which were, much to our pleasant surprise, still going on. From the hotels location we were easily able to walk to all of the local attractions and restaurants.
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Date of stay: October 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Valerya wrote a review Oct 1
Montreal, Canada18 contributions18 helpful votes
If you book the “no view” room, for 346$ you get a view of a wall. Interior no views doesn't mean you have a nothing special view, but a view of a wall (all dark like a motel without any light). Please see picture attached. Also, upon check in i noticed i had no “privacy card” in the room to put on door. I called the attendant (6666) and asked to put one on my door because i’m leaving for a walk. He sais “all i can do is send one to you“ i cant guarantee it will be put on your door. I will never again stay at a Sheraton. Either for work leasure.
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Date of stay: October 2022Trip type: Traveled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Team Marriott, Guest Services / Front Office at Sheraton Fallsview Hotel
Responded 6 days ago
Dear Venus272014, We appreciate you choosing our hotel for your visit to Niagara Falls, and we are sorry for not meeting your expectations with our accommodations. Our focus is on the comfort and satisfaction of our guests, and we apologize for the frustration this caused you. We are also sorry for the unsatisfactory service you received during your stay. We will address this appropriately as we are always striving to improve our guest experience. We are grateful for your patience and valuable feedback. Thank you again. Best Regards, Cole Sheridan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Olivia S wrote a review Oct 1
Sydney, Australia28 contributions9 helpful votes
Rather pricy but very busy hotel with great view and convenient location. We stayed only for one night to visit the falls. The hotel itself is what you would expect from Sheraton, but I think I just don’t rate the town of Niagara itself. The falls were beautiful, the town is bright neon lights and tacky souvenir shops, the hotel helped.
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Date of stay: September 2022Trip type: Traveled with family
Room Tip: Breakfast doesn’t start until 8am!!! Get higher flow rooms with views
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at Sheraton Fallsview Hotel
Responded 6 days ago
Dear olivias48, Thank you for the review. We are pleased that you loved our location and had a relaxing stay. We are also glad that you enjoyed the beautiful views of Niagara Falls. However, we regret not meeting some of your expectations. Thank you again for sharing your valuable feedback as we are continually striving to improve our guest experience. It was our pleasure hosting you, and we hope you will revisit the Sheraton Fallsview Hotel whenever you return to the area. Best Regards, Cole Sheridan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Craig B wrote a review Sep 2022
St Austell, United Kingdom110 contributions88 helpful votes
This is a lovely hotel with a great location. The rooms are a really good size with big en-suite and t.v. We stayed in a room overlooking the town (i.e. to the rear) Free wi-fi and clean hotel with the addition of being so close to the falls. Would recommend.
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Date of stay: September 2022
Value
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Lisa E wrote a review Sep 2022
Cape May County, New Jersey2 contributions
The hotel was very nice. It was also clean and had a very nice view of the Falls. I do feel there were not many places to eat or bars. There were plenty of places to eat outside of the hotel but they were not that great.
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Date of stay: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at Sheraton Fallsview Hotel
Responded 1 week ago
Dear Lisamarie1129, Thank you for the nice review. We couldn't be more pleased that you had a relaxing stay and enjoyed our immaculate accommodations and the beautiful views of Niagara Falls. Thank you again for choosing the Sheraton Fallsview Hotel and for your comments. We look forward to hosting you again soon. Best Regards, Zach Guest Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
James B wrote a review Sep 2022
Prairie Village, Kansas297 contributions107 helpful votes
We didn't stay at the hotel, but ate lunch in the roof top restaurant which gives you a wonderful view of the falls. It even has an outside "balcony" where you can get some great photos. The "brunch" was a buffet and the food was excellent.
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Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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CindyRC73 wrote a review Sep 2022
Toronto, Canada23 contributions29 helpful votes
So glad we chose to come back to Sheraton Fallsview. We celebrated my son's birthday with his friends and the Waterpark was a MUST! Thank you Lisa for making it special for him. Great job on the renovations. I appreciated the professionalism, care and attentiveness of the Front Desk staff - Alvi Thank you Ashley for helping me with the pre bookings - great help! And lastly, thank you Brian for making my breakfast at the Fallsview Buffet a dairy free one - so delicious!
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Date of stay: September 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at Sheraton Fallsview Hotel
Responded 2 weeks ago
Dear CindyRC73, Thank you for being our guest at the Sheraton Fallsview Hotel for your son's birthday celebration. We are charmed to know you had an excellent stay and that our team left a great impression. They work tirelessly to provide the best service, down to the smallest detail. We can't wait to share your kind comments with them. We appreciate the review and look forward to having you as our guest again. Best Regards, Zach Guest Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Andrena F wrote a review Sep 2022
Peterborough, Canada541 contributions91 helpful votes
Annual cheerleading competition and this was by far the best visit! Staff were on the ball and everywhere! Checking in 10 rooms was a breeze! The location is great. Ensure you get the falls view king deluxe with pull out and fireplace :) won’t disappoint
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Date of stay: October 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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PRICE RANGE
$123 - $194 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton on the falls hotel niagara falls, sheraton hotel niagara falls, sheraton falls, sheraton niagara falls, niagara falls sheraton
LOCATION
CanadaOntarioNiagara Falls
NUMBER OF ROOMS
669
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Frequently Asked Questions about Sheraton Fallsview Hotel
Which popular attractions are close to Sheraton Fallsview Hotel?
Nearby attractions include Niagara SkyWheel (0.1 miles), Bird Kingdom (0.2 miles), and Rainbow Bridge (0.3 miles).
What are some of the property amenities at Sheraton Fallsview Hotel?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Sheraton Fallsview Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sheraton Fallsview Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton Fallsview Hotel?
Yes, paid private parking on-site, paid public parking on-site, and valet parking are available to guests.
What are some restaurants close to Sheraton Fallsview Hotel?
Conveniently located restaurants include Prime Steakhouse Niagara Falls, Massimo's Italian Fallsview Restaurant, and Weinkeller.
Are there opportunities to exercise at Sheraton Fallsview Hotel?
Yes, guests have access to an indoor pool, a fitness center, and locker rooms available in the fitness center during their stay.
Is Sheraton Fallsview Hotel located near the city center?
Yes, it is 0.7 miles away from the center of Niagara Falls.
Does Sheraton Fallsview Hotel offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Sheraton Fallsview Hotel?
Many travelers enjoy visiting Queenston Heights Park (4.8 miles), Lundy's Lane Battlefield (1.2 miles), and Chippawa Battlefield Park (3.7 miles).
Does Sheraton Fallsview Hotel have any great views?
Yes, guests often enjoy the harbor view available here.