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6755 Fallsview Boulevard, Niagara Falls, Ontario L2G 3W7 Canada
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Room & Suite (800)
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What you can expect during your stay
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
Updated 01/11/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Niagara Falls Marriott on the Falls
Updated 01/11/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#14 of 125 hotels in Niagara Falls
Location
4.4
Cleanliness
4.2
Service
4.0
Value
3.7
GreenLeaders Silver level
Niagara Falls Marriott on the Falls is the ideal Niagara Falls hotel for your next leisure getaway. The waterfront hotel on the Canada side of the Falls serves as hub spot to all of Niagara, and our signature Fallsview guest rooms and suites offer a modern and trendy travel experience. For guests looking to experience the best that a Niagara Falls hotel has to offer including a location steps from the falls, Niagara Falls Marriott on the Falls is situated in the heart of the Fallsview Boulevard district, minutes away from area attractions, world-class wineries, golf and casinos. Hotel amenities include an on-site international restaurant, a Starbucks® coffee shop, a cafe, a heated indoor pool and a 24-hour fitness center.
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Property amenities
Valet parking
Wifi
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bowling offsite
Conference facilities
Meeting rooms
Paid public parking on-site
Paid wifi
Hot tub
Indoor pool
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Vending machine
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Non-smoking hotel
Shops
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
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Room features
Desk
Interconnected rooms available
Room service
Telephone
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
VIP room facilities
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Kitchenware
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Lake View
Languages Spoken
English, French, Spanish, Hindi and 2 more
Hotel links
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4401Reviews106Q+A100Room tips
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Mari R wrote a review Sep 21
3 contributions
This hotel is beautiful and it is a great option if you are looking for a fantastic falls view avoiding all the noise from the Clifton Hill area. The WEGO bus stop is right on front of the hotel and with the destination fee charged on your reservation you will get free passes for 2 days. From the employees I will need to say, visit the hotel's gift shop, an incredible Italian lady works there and will give you a great service and kindly will answer your questions. Also, the housekeeper Alicia from Mexico is the best! She works fast and efficiently + her amability and happiness is awesome. The restaurant employees and food is great, no complaints about them at all. From the reception service on the other hand I need to say that there is a very rude girl working there. I will love the Management to check the video recordings of the middle counter ( Wednesday Sept 14th between or around 9/10 am). This employee was very rude and yes, she solved the situation but with a very bad attitude. Too bad that their name tags don't have their names very visible, otherwise I will caution all the future customers about her. I just needed the brochure that have the WEGO coupon to get the passes that I was supposed to receive at the check in but never found it among my things and maybe she thought that I was lying about it to try to benefit more from the other coupons attached, or maybe she didn't like my politeness or non reaction to her angry face and attitudes, but she got to a point of mistreating a new employee in training that was working beside her very nasty also. Thanks to her I rate this hotel 4 out of 5. All the other reception employees were kind and helpful. The views of the falls are breathtaking... It is located at a walking distance from the main attractions, restaurants, Casinos and other hotels.
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Date of stay: September 2022
Rooms
Service
Room Tip: High floor absolutely
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at Niagara Falls Marriott on the Falls
Responded 4 days ago
Dear angelikkepr01, Thank you for the nice rating of your stay at the Niagara Falls Marriott on the Falls. We are pleased you found our location to be perfect for your plans. It was also nice to know that you were pleased with the breathtaking views and thoughtful amenities. While you liked some aspects of our service, we apologize for the unsatisfactory experience with one of our staff and the inconvenience this caused. We take these reviews seriously, and your feedback is being evaluated with our team to ensure these concerns are not repeated. Thank you again for your patience, and we hope you will allow us another occasion to provide you with the hospitality you deserve every time you stay with us. Zach Guest Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cheryl M wrote a review Aug 2022
Kenosha, Wisconsin9 contributions
Hotel's Favorite
Everything worked out Perfect! We had a beautiful room with a view of the falls and able to see the fireworks at 10:00 every night! Went to Milestones every night for the wine taste and had dinner or an appetizer. Every night was outstanding service. On our last night Julie was very pleasant and loved talking to her.She's been a waitress for more than 20 years!! Also thanks to the young girl that helped me find my lost Jean Jacket!
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Date of stay: August 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Agency / Consultant at Niagara Falls Marriott on the Falls
Responded 3 weeks ago
Dear Cheryl M, Thank you for your review regarding your stay at the Niagara Falls Marriott on the Falls. We strive to ensure every guest has a comfortable and relaxing experience and will be sure to share your compliments with Julie and the associate mentioned. We are delighted you enjoyed our courteous service and accommodations with the natural beauty of the Falls while you soaked up their stunning views from our oversized windows, as well as dining at Milestones on the Falls Restaurant. We look forward to welcoming you back on your next visit to the Falls. Zach Guest Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
paul65166 wrote a review Sep 19
Cardiff, United Kingdom2 contributions
1. Our connection driver when arriving at the hotel criticised the hotel for hanging flags incorrectly. He was correct, the Canadian flag which should have primacy as this is Canada was on the wrong pole, not centre and was at half mast. The other two flags, USA and Marriott were at full mast. When I spoke to staff, including desk, door and management was given an air of absolute disinterest and a clear indication that they did not care. Probably no Canadians, and no one with a military or government background. I was told the ‘maintenance’ guys were busy. My 92 year old mother could have sorted it! The next day still the same. Very poor. 2. Decor needs a good refresh. 3. Windows need to be cleaned more regularly especially because there’s a premium for a view. 4. Complimentary bottled water….costs $4.95.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at Niagara Falls Marriott on the Falls
Responded 6 days ago
Hello Paul65166, Thank you for being our guest and sharing your observations. We sincerely apologize for not meeting your expectations and for the concerns that you have outlined. Our staff genuinely cares about addressing the concerns of our guests, so please know that what you experienced is not a reflection of our usual service standards and this is not the impression that we like our guests to leave with. We sincerely apologize for disappointing you and we thank you for your patience. We hope you will reconsider and come back to visit us again and allow us the opportunity to restore your trust and keep your patronage for any future travels to our area. Zach Guest Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sarah P wrote a review Sep 18
1 contribution
We had a very nice dining experience at Milestones in the Marriott. Warm and cozy atmosphere, our waitress Julie was amazing. So professional and friendly, excellent service all around. Delicious food and spectacular views.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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okop wrote a review Sep 16
canada523 contributions196 helpful votes
Booked as a Plat member and was pre-upgraded to a Premium Falls View Room. Very happy with the start other than the originating email I sent to the hotel that was returned which looked to be the Niagara Resorts Head Office as they own/manage several hotels here. The email was very generic and not personal whatsoever. Upon a slightly early arrival we needed to wait for our room. Check in was friendly but it looked to be a lot of young people working not very in tune to Customer Service - I am assuming a lot of rotation of staff in this tourist community? We arrived on the Sunday of the long weekend and Niagara Falls was packed with people and kids. I was not expecting that but died down once Tuesday hit. Hotel is aging - it looks as though a few upgrades were done but done very cheaply for sure! Our Air Conditioning sounded like a freight train at night as there were more things rattling, hissing, burping and spitting that I wanted to hear all night albeit was not interested in moving rooms. We also needed to ask for softer pillows after the first night as the ones we had were like bricks and the size of logs. My neck and back were very sore. They came through very quickly and delivered 3 softer pillows! Very happy. Club Lounge is more or less closed but said it is stocked all day and we can grab beverages and snacks whenever we want. The first 2.5 days the thing looked bare - cupboards wide open and not a snack to be found - There was only one bottle of water in the cooler until Tuesday? Plats received breakfast in the restaurant which was a bonus for sure and it was pretty good, We ate one evening in Milestones and the food and service was excellent! It was rated #4 on Trip Advisor for all of Niagara Falls. I had the signature chicken dish and it was very tasty with enough food. My wife had the Sweet Chili Chicken bowl. We both really were impressed with the meals and the taste. Would definitely recommend. First time in Niagara and found it SOOOOOO touristy and very expensive - they soak the tourists good for everything. Glad we checked it out but it is a "one and done" trip for us. All the hotels there seemed a little run down and getting older plus their is a monopoly on the ownership so I think they do what they want? The hotel was not outstanding but not super bad either - it did the trick and they treat Plat members reasonably plus a good location at the end and out of the hustle and bustle. We had a great views to the falls also! The incline down to the falls is just a block away behind the Marriott Fallsview which was very handy.
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Date of stay: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at Niagara Falls Marriott on the Falls
Responded 1 week ago
Hello Okop, Thank you for sharing your experience. We are delighted that some aspects of your visit were enjoyable, however, we apologize for anything other than a perfect stay. We truly regret the inconvenience and frustration you experienced. Your feedback helps us improve the experience for future guests, and we will share your comments appropriately. We hope you will give us another opportunity to provide you the seamless stay you deserve on your next visit to Niagara Falls. Zach Guest Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Brian M wrote a review Sep 14
Laurel, Maryland113 contributions41 helpful votes
Using Bonvoy, booked room here, got a 4th floor room….with no AC. Kind of disappointed we were not higher. Because of no AC, they moved us, new room had no charger for phones (old room did), no wash cloths, and the batteries in the TV remote were dead. The view is nice, the cost was a lot and the fees really added to the room cost. No very happy, Marriott used to be the industry leader in quality.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at Niagara Falls Marriott on the Falls
Responded 1 week ago
Hello Brianm935, Thank you for choosing us and for sharing your review. On behalf of our entire team, we apologize for not meeting your expectations during your recent visit. Thank you for sharing your observations so we may improve going forward. We hope you will give us another opportunity to welcome you to the perfect stay you deserve and should always expect from us. Zach Guest Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Peter P wrote a review Sep 13
1 contribution
the room looked clean but the shower was dirty and the windows for the view of the falls were filthy, the tv remote did not work, the way the tv is set you purchase a movie with 1 press. Now to the restaurant it was terrible, we ordered at 9pm were told about 20/25min 50 minutes later the food arrives, its cold, its wrong and its terrible. Didn't dare try breakfast but another guest mentioned how bad it was and nothing like the picture in the lift. Now there is another problem , I have never stayed in a hotel that the staff take over the lifts in the morning , holding it at different floors the elevator is not even supposed to stop at so they coud get ice, so they could wheel the trolley to collect stuff , all while families could not get in the lift due to them being in it and even though there were guests in the lift they carried on as if everything was ok. Check out was a joke as well but thats another story
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Date of stay: August 2022
Rooms
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Service
Room Tip: choose another hotel
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Guest Services / Front Office at Niagara Falls Marriott on the Falls
Responded 1 week ago
Hello K776HApeterp, Thank you for being our guest and sharing your experience. We are disappointed to learn that your stay was anything but perfect and we ask that you please accept our sincerest apologies for the inconveniences and frustrations that you encountered. We take our guests' feedback seriously and have addressed your comments with our team to help improve our guest experience. We hope you will accept our apologies, and we would welcome another opportunity to provide you with the perfect stay you deserve. Thank you again for sharing, and we wish you all the best with your travels. Zach Guest Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Luke G wrote a review Sep 5
1 contribution
On vacation from the UK Staying at the hotel over night for the whole the Niagara Falls experience and decided to come to Milestones on the falls for food & it was absolutely wonderful. Julie was the kindest and most helpful waitress. Thank you so much
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Agency / Consultant at Niagara Falls Marriott on the Falls
Responded 3 weeks ago
Dear D1983QClukeg, Thank you for choosing Niagara Falls Marriott on the Falls. We enjoyed reading your review. We are glad you could take advantage of being able to dine in our hotel restaurant, Milestone, and also for sharing your experience. Our team takes great pride in providing quality food and service, and we will enjoy passing along your wonderful comments, especially to Julie. We are lucky to have her as part of the team. We look forward to the opportunity of welcoming you back any time your travels bring you back this way. Zach Guest Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lauren D wrote a review Sep 3
4 contributions
The hotel itself was pretty good, but we were hoping for a bit more space to spread out in the family suite. The hotel is near the end of the main drag, but is quiet and comfortable and everything we needed with 4 kids (including a toddler and an infant). The best experience at the hotel was at Milestones Restaurant. Our waitress Julie was amazing. She went above and beyond to help our somewhat chaotic group and was so warm and friendly with our tiny babies. I don’t even think we were in her section, but no one was waiting on our table after 10 minutes, so she stepped up and took great care of us. Thank you Julie!
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Date of stay: September 2022
Value
Service
Sleep Quality
Room Tip: Falls view was great
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Patti M wrote a review Aug 2022
4 contributions
We stayed at this Hotel for four nights to celebrate our anniversary, I want to make it very clear that every single member of the staff was helpful, professional and wanted nothing more than to do a great job. The location of this hotel is both amazing and a challenge. This hotel is located directly in front of the horseshoe falls, when you arrive it is a breathtaking view and you are greeted by the mist from the falls. There is a newer Marriott across the street and their unscreened dumpster is unfortunately in nearly every photo and steps from the most convenient We-Go stop, it is a bit of an eyesore considering these hotels are from the same franchise. The rooms are very nice, clearly recently renovated, the common areas are a little bit tired and could use some fresh carpeting and paint. The biggest issue we had at this hotel is with the elevators and the parking. There are 3 elevators for 17 floors and the whole time we were there, I don't think all three elevators were ever working at the same time. Check out day clearly only one was working and we as well as many other people were waiting in excess of 25 minutes for an elevator, which as you can imagine caused some frayed nerves and more than one altercation although not physical it was very tense. We estimate we waited for elevators for approximately 3 hours during our vacation, I think Marriott would agree that this is not acceptable. The parking situation was just as chaotic there is no way to get luggage from the garage to the hotel via elevator, you have to use ramps to get to several sets of steps that you have to carry your luggage up, or roll them around the side of the hotel. The whole first parking level is reserved for Valet, as well as a few electric car chargers, we never saw the valets park any vehicles there so while families are rolling luggage down ramps, there were always available spaces in this area, which was not the case with the rest of the parking structure. For the three hotels that share the parking area, there are only 3 Handicap Parking spaces, all of which were full the entire time we were there. With these two massive issues I could recommend this hotel only with a warning about these two areas of concern.
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Date of stay: August 2022
Cleanliness
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Sleep Quality
Room Tip: I think the Falls View room would be worth the money.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Team Marriott, Agency / Consultant at Niagara Falls Marriott on the Falls
Responded 3 weeks ago
Hello 350pattim, We are delighted that you enjoyed your overall stay with us, and we thank you for acknowledging that our staff took good care of you! However, we apologize for the inconveniences that you experienced with parking, as well as with the long wait times for our elevators. Your feedback is important to us, as it shows us where improvements need to be made in order to enhance our guest experience, so we appreciate you sharing your comments. Thank you once more for choosing us. We look forward to having you stay with us again the next time you visit Niagara Falls. Zach Guest Services
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$138 - $228 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marriott gateway on the falls hotel niagara falls, sheraton niagara falls, niagara falls sheraton
FORMERLY KNOWN AS
Marriott Niagara Falls Gateway on the Falls Hotel
LOCATION
CanadaOntarioNiagara Falls
NUMBER OF ROOMS
404
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Frequently Asked Questions about Niagara Falls Marriott on the Falls
Which popular attractions are close to Niagara Falls Marriott on the Falls?
Nearby attractions include Niagara Falls Canada (0.2 miles), Horseshoe Falls (0.3 miles), and Journey Behind the Falls (0.3 miles).
What are some of the property amenities at Niagara Falls Marriott on the Falls?
Some of the more popular amenities offered include an indoor pool, an on-site restaurant, and a lounge.
Which room amenities are available at Niagara Falls Marriott on the Falls?
Top room amenities include a flat screen TV, a refrigerator, and a desk.
What food & drink options are available at Niagara Falls Marriott on the Falls?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Niagara Falls Marriott on the Falls?
Yes, a parking garage, paid public parking nearby, and paid public parking on-site are available to guests.
What are some restaurants close to Niagara Falls Marriott on the Falls?
Conveniently located restaurants include Milestones, Morton's Grille, and Turtle Jack's Niagara Falls.
Are there opportunities to exercise at Niagara Falls Marriott on the Falls?
Yes, guests have access to an indoor pool and a fitness center during their stay.
Does Niagara Falls Marriott on the Falls offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Niagara Falls Marriott on the Falls?
The staff speaks multiple languages, including English, Spanish, French, Italian, Hindi, and Japanese.
Are there any historical sites close to Niagara Falls Marriott on the Falls?
Many travelers enjoy visiting Lundy's Lane Battlefield (1.0 miles), Chippawa Battlefield Park (3.5 miles), and Toronto Power Generating Station (0.6 miles).
Does Niagara Falls Marriott on the Falls have any great views?
Yes, guests often enjoy the city view available here.