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Holiday Inn Niagara Falls - By The Falls

982 reviews
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Traveler (239)
Room & Suite (157)
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Overview
  • Excellent23%
  • Very good48%
  • Average20%
  • Poor5%
  • Terrible4%
Travelers talk about
“skylon tower”(136 reviews)
“free parking”(145 reviews)
“great location”(156 reviews)
Free Internet
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
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Rooms
Feb 5Feb 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (982)Write a Review
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Show reviews that mention
All reviewsskylon towerfree parkinggreat locationbreakation packageoutdoor poolimax theaterwalking distanceparking lottwo sinksclifton hillfirst floorrooms were cleanhotel restaurantdirectly across the streetnight packagebreakfast buffethot tub
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1 - 5 of 905 reviews
Reviewed yesterday

So for the 9th year in a row we decided to spend our anniversary at the Holiday Inn on Murray Street and once again they didn't disappoint us. This hotel is always spotless and feels like home to us now. and the staff is super...More

Thank Lynda C
Hotel's Favorite
Reviewed November 14, 2017

Earlier this month my roomie and I took a few days in Niagara Falls, Ontario. We had not been to Niagara Falls so this was a brief trip to learn about the neighborhood in the slower season for tourists. Check-in was easy. Everyone at the...More

Thank Paula K
Response from AGMManager, General Manager at Holiday Inn Niagara Falls - By The FallsResponded November 16, 2017

Thank you so much for your review, we're really happy to be part of your Niagara Falls trip! We're so proud of our recent renovations, and it's great to hear that you enjoyed the new bed as well. We would love to have you back...More

Reviewed 2 days ago

I checked in around 5 p.m. and stayed on the 4th floor. The room was clean and nice, but had a few issues. Some of the light bulbs did not work. The toilet seat was put on very badly and could not be adjusted unless...More

Thank AliRagz
Reviewed 1 week ago

The lobby was very modern and clean so we were excited to see what our room would look like. Our room did not disappoint and was very clean, roomy and modern. I personally did not like their pillows but their beds were comfortable. The hotel...More

Thank Julie L
Response from Teresa A, Front Office Manager at Holiday Inn Niagara Falls - By The FallsResponded 6 days ago

Thank you so much for taking the time to leave us a review. We're glad you had a nice time and enjoyed the new rooms. Our location definitely cannot be beat! For your next stay, just let us know about the pillows - we have...More

Reviewed 1 week ago

Stayed one night Jan. 2, 2018 and found that the whole place had been renovated. The room was really nicely done with laminate flooring, new furniture, refrigerator and bar sink adjacent to the bathroom. The bathroom was also renovated and has retained a separate sink...More

Thank Lanny & Deborah C
Response from Teresa A, Front Office Manager at Holiday Inn Niagara Falls - By The FallsResponded 6 days ago

Thank you so much for your review. I'm glad the renovated rooms were a pleasant surprise, we're so proud of the work that's been done. We have a towel hook in behind the doors, however we are looking at installing more hooks. We look forward...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Center with Gym / Workout Room
Free Internet
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Laundry Service
Dry Cleaning
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Outdoor pool
Hot Tub
Details
Price range
$84 - $277 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Romantic Hotel in Niagara Falls
Room types
Non-Smoking Rooms, Suites
Details
Price range
$84 - $277 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Romantic Hotel in Niagara Falls
Room types
Non-Smoking Rooms, Suites
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Traveler (239)
Room & Suite (157)
Pool & Beach (39)
Dining (36)
Hotel & Grounds (188)
Bathroom (18)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Kathy K
September 24, 2017|
AnswerShow all 11 answers
Response from Teresa A | Property representative |
Hi Kathy, sorry for the delayed response! Unfortunately we do not have fallsview rooms, but we do have some lovely rooms on the top floor that have great views of the city and Skylon Tower. Give us a call and we can help... More
0
Votes
Cindy B
August 29, 2017|
AnswerShow all 5 answers
Response from VirtualDiva | Reviewed this property |
Yes they do.
0
Votes
Amy C
August 28, 2017|
AnswerShow all 5 answers
Response from tenabeana | Reviewed this property |
There was small fridge in the room but no microwave.
1
Vote
Room Tips
"All rooms are quiet and roomy"
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"ask for upper floors, internet sucks, tv is very small, free parking, late checkout"
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"Check that your toilet flushes!"
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"Go in the Fall when crowds are less."
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