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Glengate Hotel

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Glengate Hotel
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116 Reviews from our TripAdvisor Community

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Showing 106: English reviews
Toronto, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago

Great service , friendly staff. The room was neat and tidy.Would love to stay here again and again. It is very close to falls. The prices were very competitive. housekeeping was very great. highly recommended for families too!

Helpful?
Thank hvacmechanicals
Chilliwack, B.C. Canada
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 4 weeks ago

The entire hotel was as filthy as the windows in the foyer.The bugs crawling on the bathroom floor made us wonder what might be in the carpets.The walls and pictures had "dried stuff"running down them.One of our paper thin bathtowels had "skid marks"! This is the first negative review I have ever written,but customers should be made aware.

Helpful?
Thank Vic I
1 review
5 of 5 stars Reviewed July 10, 2016

it was great experience to visit this place.The hotel was completely equipped with spacious room,ventilated hallways,great breakfast and extremely good staff. I would recommend everyone to visit this place once.

Helpful?
Thank Gurkirat S
Boston, Massachusetts
Level Contributor
144 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed July 10, 2016

Stayed on 6/5/16 to visit the falls on our way to Toronto. The hotel is a bit dated but clean and free wifi. The staff was accommodating and friendly. Rooms were bigger than expected which is always a plus. The breakfast was okay....muffins, fresh breads, bananas, coffee and juice. Even had waffles which my daughter loves. Close to all the... More 

Helpful?
2 Thank Lillian M
1 review
1 of 5 stars Reviewed July 4, 2016 via mobile

This was the worst experience I have ever had in a hotel. The room cards barely even worked, we had to repeatedly get replaced. The bed skirts where visibly stained and unwashed between guests. Our room was "cleaned" after our first nights stay, only to come back and find empty pizza boxes and garbage left around the room. One of... More 

Helpful?
Thank ohnatural22
Thorold, Canada
1 review
5 of 5 stars Reviewed June 29, 2016

The hotel is very accessible to the 420. The rooms were clean and very well maintained. The breakfast had a good selection of food. The Manager Pannu and Zine were helpful. The wifi is free and excellent. I came for business and the wifi is important for my trip.

Helpful?
Thank awinterhalter2016
1 review
5 of 5 stars Reviewed June 26, 2016 via mobile

Truly deserving best response from me and my friends.just returned from a week at Niagara Falls and I experienced extra-ordinary services from the hotel staff.. The staff was so co-operative in terms of customer satisfaction. The peaceful environment ,excellent breakfast,well organized rooms and spacious parking facilities.. We booked one room with balcony and the another one was honeymoon suite,and It... More 

Helpful?
Thank Suman D
Tolland, Connecticut
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 13, 2016 via mobile

Completely dishonest. Ordered 2 beds. Only 1 full. My friend got one with a pullout couch. It was not a pullout and a half size couch. It was terrible. Run down. Filthy. How this ever made it on trip advisor or expedia is beyond me. It would work well as an hourly hotel. Don't stay here, unless you want to... More 

Helpful?
Thank Digis S
St. Catharines
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 16, 2016 via mobile

We booked a room for our girlfriends birthday 1 room 2 queen beds and when we got there it was 1 king bed. we immediately went downstairs and got the right room but when we got there the phone, lights, and clocks weren't working. The bathroom had pee in the toilet and the guy from the front desk just came... More 

Helpful?
2 Thank chantelle C
Ontario
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 16, 2016

We just book a room with glengate it was horrible from the beginning to end first wrong room then in new room the lights wouldnt work hair dryer didn't work ac didn't work floors dirty beds dirty bathroom smelled like urine! On top of all this next day I see a 500$ charge to my credit card they didnt even... More 

Helpful?
2 Thank daniellaanthony
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Free Breakfast
Official Description (provided by the hotel)
As a distinguished guest of the Glengate Hotel and Suites, immerse yourself in the city that is known as a Honeymoon capital of the world. Just steps away from our famous doors in the heart of Niagara Falls is an exciting mix of activities and attractions that will leave you exhilarated. Within a walking distance to many popular attractions and restaurants in the Fallsview Tourist Area including the Skylon Tower, Imax Theatre, Fallsview Casino, Clifton Hill and of course the Mighty Falls- Horseshoe, American and Bridal Falls. ... more   less 

Additional Information about Glengate Hotel

Address: 5534 Stanley Ave | Ontario, Niagara Falls, Ontario L2G 3X2, Canada
Location: Canada > Ontario > Niagara Falls
Price Range: $44 - $355 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Glengate Hotel 2*
Number of rooms: 60
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Also Known As:
Glengate Hotel Niagara Falls
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