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Glengate Hotel

Hotel website
5534 Stanley Avenue | Ontario, Niagara Falls, Ontario L2G 3X2, Canada
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Glengate Hotel
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114 Reviews from our TripAdvisor Community

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Showing 104: English reviews
1 review
5 of 5 stars Reviewed 1 week ago

it was great experience to visit this place.The hotel was completely equipped with spacious room,ventilated hallways,great breakfast and extremely good staff. I would recommend everyone to visit this place once.

Helpful?
Thank Gurkirat S
Boston, Massachusetts
Level Contributor
138 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed on 6/5/16 to visit the falls on our way to Toronto. The hotel is a bit dated but clean and free wifi. The staff was accommodating and friendly. Rooms were bigger than expected which is always a plus. The breakfast was okay....muffins, fresh breads, bananas, coffee and juice. Even had waffles which my daughter loves. Close to all the... More 

Helpful?
1 Thank Lillian M
1 review
1 of 5 stars Reviewed 2 weeks ago via mobile

This was the worst experience I have ever had in a hotel. The room cards barely even worked, we had to repeatedly get replaced. The bed skirts where visibly stained and unwashed between guests. Our room was "cleaned" after our first nights stay, only to come back and find empty pizza boxes and garbage left around the room. One of... More 

Helpful?
Thank ohnatural22
Thorold, Canada
1 review
5 of 5 stars Reviewed 3 weeks ago

The hotel is very accessible to the 420. The rooms were clean and very well maintained. The breakfast had a good selection of food. The Manager Pannu and Zine were helpful. The wifi is free and excellent. I came for business and the wifi is important for my trip.

Helpful?
Thank awinterhalter2016
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

Truly deserving best response from me and my friends.just returned from a week at Niagara Falls and I experienced extra-ordinary services from the hotel staff.. The staff was so co-operative in terms of customer satisfaction. The peaceful environment ,excellent breakfast,well organized rooms and spacious parking facilities.. We booked one room with balcony and the another one was honeymoon suite,and It... More 

Helpful?
Thank Suman D
Tolland, Connecticut
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed June 13, 2016 via mobile

Completely dishonest. Ordered 2 beds. Only 1 full. My friend got one with a pullout couch. It was not a pullout and a half size couch. It was terrible. Run down. Filthy. How this ever made it on trip advisor or expedia is beyond me. It would work well as an hourly hotel. Don't stay here, unless you want to... More 

Helpful?
Thank Digis S
St. Catharines
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed May 16, 2016 via mobile

We booked a room for our girlfriends birthday 1 room 2 queen beds and when we got there it was 1 king bed. we immediately went downstairs and got the right room but when we got there the phone, lights, and clocks weren't working. The bathroom had pee in the toilet and the guy from the front desk just came... More 

Helpful?
2 Thank chantelle C
Ontario
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed May 16, 2016

We just book a room with glengate it was horrible from the beginning to end first wrong room then in new room the lights wouldnt work hair dryer didn't work ac didn't work floors dirty beds dirty bathroom smelled like urine! On top of all this next day I see a 500$ charge to my credit card they didnt even... More 

Helpful?
2 Thank daniellaanthony
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed November 11, 2015

We were allotted a room in the second floor. We booked for a queen room but they upgraded us to a king suite. Breaky and parking were included. The person at the front desk was very helpful. The rooms are very clean, overall a very good experience. Would love to go back.

Helpful?
1 Thank Maddox M
pargat p, General Manager at Glengate Hotel, responded to this review

Hi, First of all, thank you for staying with us! We always try hard to go beyond guest expectations and its a pleasure to know that we are doing well. We appreciate your time for putting up a review and would love to welcome you back on your next visit to Niagara Falls ! Regards, Pargat Pannu General Manager More 

Toronto, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 3, 2015

Everything was good. Friendly staff, Clean and well spaced rooms, parking and breakfast included. I would suggest this hotel to people travelling on budget. If you expect less, you are sure to feel satisfied! :)

Helpful?
1 Thank Alexander G
pargat p, General Manager at Glengate Hotel, responded to this review

Hello Mr.Alexander, Thank you for choosing to stay with us and we are delighted to know that we met your expectations! Yes we have big sized rooms which is always an asset. I will pass on your compliments to our housekeepers. We wish to welcome you back! Regards, Pargat Pannu General Manager More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Free Breakfast
Official Description (provided by the hotel)
As a distinguished guest of the Glengate Hotel and Suites, immerse yourself in the city that is known as a Honeymoon capital of the world. Just steps away from our famous doors in the heart of Niagara Falls is an exciting mix of activities and attractions that will leave you exhilarated. Within a walking distance to many popular attractions and restaurants in the Fallsview Tourist Area including the Skylon Tower, Imax Theatre, Fallsview Casino, Clifton Hill and of course the Mighty Falls- Horseshoe, American and Bridal Falls. ... more   less 

Additional Information about Glengate Hotel

Address: 5534 Stanley Avenue | Ontario, Niagara Falls, Ontario L2G 3X2, Canada
Location: Canada > Ontario > Niagara Falls
Price Range: $52 - $202 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Glengate Hotel 2*
Number of rooms: 60
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Also Known As:
Glengate Hotel Niagara Falls
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