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    Imperial Hotel & Suites

    5851 Victoria Ave, Niagara Falls, Ontario L2G 3L6, Canada
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    9/3/2017 9/4/2017
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    $162$167
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    Traveler (193)
    Room & Suite (80)
    Pool & Beach (3)
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    Overview
    • Excellent14%
    • Very good27%
    • Average21%
    • Poor16%
    • Terrible22%
    Travelers talk about
    Free Wifi
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Fitness center
    Concierge
    Pets Allowed
    Wheelchair access
    Meeting Rooms
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Imperial Hotel & Suites
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    Days Inn & Suites - Niagara Falls Centre St. By the Falls
    2,083 reviews
    #21 of 128 hotels in Niagara Falls
     
    Howard Johnson Hotel by the Falls Niagara Falls
    2,376 reviews
    #20 of 128 hotels in Niagara Falls
     
    Sheraton on the Falls
    6,994 reviews
    #7 of 128 hotels in Niagara Falls
     
    Travelodge Niagara Falls Hotel by the Falls
    604 reviews
    #39 of 128 hotels in Niagara Falls
     
    Rooms
    Sep 3Sep 4
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (633)
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    1 - 5 of 589 reviews

    Reviewed 3 days ago via mobile

    Hotel is newly renovated. Our room was very nice. Everything was clean, check in was flawless, staff was attentive to my needs and very friendly. Parking was easy. The location of the hotel was in the middle of the action. Breakfast at the attached golden...More

    Thank Bcoop2012
    Management response:Responded 2 days ago

    Hi There, Thanks so much for taking the time to let us know how you feel-we appreciate it. We're glad you enjoyed your stay in one of our newly renovated rooms. We will take into consideration all the feedback you've provided. Our highest priority is...More

    Reviewed 2 weeks ago

    The rooms and lobby look lovely. The only complaint was that the toilet had clearly NOT been cleaned. Makes you wonder what else in the room was not cleaned. The hotel is very close to all attractions.More

    Thank kim r
    Management response:Responded 2 weeks ago

    Hi Kim, Thanks so much for your feedback-we appreciate it. We're glad you enjoyed our newly renovated rooms and lobby, as well as our close proximity to the major attractions. We apologize for the inconvenience you experienced with the washroom-we assure you this is not...More

    Reviewed 2 weeks ago via mobile

    We booked the Imperial Hotel and Suites Niagara online based on the description and pictures on their website of the "Family Suite". To our surprise when we got up to our room, it was just that, a room with a small sofa and two queen...More

    Thank NVRSTSFD519
    Management response:Responded 2 weeks ago

    Hi There, Thanks for taking the time to let us know how you feel-we appreciate your feedback. We apologize that you weren't pleased with your room. Our newly updated Family Suites are still considered suites. While they no longer have a semi-dividing wall, they are...More

    Reviewed 3 weeks ago

    I would not recommend this place. The location is okay but the hotel is dirty. I stayed here with some on my friends. It wasn't cheap and the place looked like a 2 star (very dated). I would not stay here again.More

    Thank JJfromTO
    Management response:Responded 2 weeks ago

    Hi Jj, Thanks for you feedback-we appreciate it. The entire hotel as been completed renovated. Each of our rooms has been newly renovated with fabrics and materials inspired by the beauty of Niagara Falls, with a contemporary flar. We're sorry to hear you did not...More

    Reviewed July 12, 2017 via mobile

    We stayed here at the beginning of our family vacation for the summer. The renovation was still going on downstairs so the lobby was a mess but the rooms were completely redone. The renovation was very nice however the beds were atrociously hard. The size...More

    Thank Dave P
    Management response:Responded July 14, 2017

    Hi Dave, Thanks so much for your feedback-we appreciate it. We're pleased your enjoyed your stay in one of our newly renovated rooms- perfectly located in the heart of Niagara Falls. I'm sorry we weren't able to accommodate you with a Riverview room. It is...More

    Days Inn & Suites - Niagara Falls Centre St. By the Falls
    2,083 reviews
    #21 of 128 hotels in Niagara Falls
     
    Howard Johnson Hotel by the Falls Niagara Falls
    2,376 reviews
    #20 of 128 hotels in Niagara Falls
     
    Sheraton on the Falls
    6,994 reviews
    #7 of 128 hotels in Niagara Falls
     
    Travelodge Niagara Falls Hotel by the Falls
    604 reviews
    #39 of 128 hotels in Niagara Falls
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Center with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Meeting Rooms
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    Details
    • Price range
    • $82 - $257 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 104
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Travelocity, Orbitz, Hotels.com, Expedia, Cancelon, TripOnline SA, Hotwire, Cheap Tickets, HotelsforEveryone, getaroom.com, Evoline ltd and HotelQuickly so you can book your Imperial Hotel & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • Canada >
    • Ontario >
    • Niagara Falls
    • Also Known As
    • Imperial Hotel And Suites ,
    • Imperial Hotel Niagara Falls ,
    • Imperial Niagara Falls
    Add Photo Photos
    Traveler (193)
    Room & Suite (80)
    Pool & Beach (3)
    Hotel & Grounds (96)
    Bathroom (20)
    Nearby
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    .12 miles away
     
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    Howard Johnson Hotel by the Falls Niagara Falls
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    .08 miles away
     
    Sheraton on the Falls
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    .28 miles away
     
    Nearby Restaurants
    AG
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    Kelsey's Original Roadhouse
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    Smoke's Poutinerie
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    .04 miles away
    Nearby Attractions
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    .15 miles away
    Ripley's Believe It or Not! Museum
    1,023 reviews
    .14 miles away
    Louis Tussaud's Waxworks
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    .15 miles away
    Rock Legends Wax Museum
    102 reviews
    .11 miles away
    Ask a question
    Questions & Answers
    MundivagantOne
    July 29, 2017|
    Answer
    Response from Mirage H | Reviewed this property |
    Coffee Pot and Supplies are there. no kureig
    1
    Vote
    Lisawalklate
    June 29, 2016|
    AnswerShow all 5 answers
    Response from Kevanski1 | Reviewed this property |
    1) They like credit cards the best. 2) They can handle debit cards by charging a $100 dollar charge to your card and then refunding the next morning, if you didn't cause any damage or, 3) They wanted $200 cash deposit. We... More
    1
    Vote
    Sherra28
    April 6, 2016|
    AnswerShow all 5 answers
    Response from SharonA299 | Reviewed this property |
    They did not charge us when we went in march.
    0
    Votes
    Room Tips
    "Don't rely on free wifi...and don't eat at the Casablanca restaurant right in front of the hotel..."
    Read review
    "ask for a new one"
    Read review
    "Non-falls view is really unappealing"
    Read review
    "Don't book here, find another hotel."
    Read review
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