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Susan's Villa

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48 Reviews from our TripAdvisor Community

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Showing 40: English reviews
Stuttgart, Germany
1 review
5 of 5 stars Reviewed June 19, 2016

Located close to the Niagara Falls (only a few minutes walk), hosts are very nice and caring, clean and spacious room, beautiful garden, great and comprehensive breakfast. Highly recommended! Will come again!

Helpful?
Thank tuepisch
Susan R, General Manager at Susan's Villa, responded to this review

Thank you tuepisch. Just like you 98 % of our guests are very satisfied. And honest. And nice. And educated. If everyone would be like you the world would be a much better place. You are welcome here anytime. Edwin More 

Canberra, Australia
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed May 28, 2016

Location is great a few minutes walk from the casino side of Niagara and close to the river and all the attractions including the free bus. The house was warm ,it was a really cold week when we were there. A nice back garden and patio for good Breakfast was cooked fresh and hot every morning by the caretaker as... More 

Helpful?
Thank austraveller969
Susan R, General Manager at Susan's Villa, responded to this review

You must be an American, austraveller. So I forgive you. I it were on the American side it would be a SUPER great location. In this casa the Americans would come not to Canada and we are happy when you guys come over. And Susan already got some bathroom towels. When you come again you´ll be very happy. Do no... More 

Flushing, Michigan
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 13, 2016 via mobile

Holy moly this is a great place to stay! Only about a 15 min walk to Niagara falls and the attractions and double bonus free parking. Daniel (the caretaker/ breakfast maker) was awesome! If my friends and i go back to Niagara we would definately stay here again!

Helpful?
Thank carebear41984
Susan R, General Manager at Susan's Villa, responded to this review

Thank you carebear for this great review It is good to read how it really is. This kind of great 5 star reviews we used to get most of the time. Now...? We did not change. The house did not change. We are still the nicest and cleanest house around with great breakfast and...... But more and people seem to... More 

Washington DC, District of Columbia
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed November 17, 2015

The main caretaker was super nice and all but really curious why there are 2-3 guys living in the basement. The property itself leaves much to be desired. Towels are thin as paper (we went out and purchased our own), old furnishings, nothing in the bathroom expect some hand wash. A burning furnace-like smell permeated our suite throughout the stay.... More 

Helpful?
1 Thank MEP84
Susan R, Manager at Susan's Villa, responded to this review

---too much nonsense. None of your business who lives or lives not in our basement. If there is someone he would not lie...... Edwin Susan´s Villa is one oft he best houses and the location is ideal. We at the Villa do the best we can to please OUR guests and OUR guests are outstanding from all over the world!... More 

Oshawa, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed October 31, 2015

We stayed here for one night on October 3, 2015. Compared to the reviews on tripadvisor, which were very good, this so-called bed and breakfast did not live up to those expectations. I travel frequently for business and pleasure and frequently stay in B&B's - this place should not be classed as one rather, it is more like a "hey... More 

Helpful?
1 Thank Donna0312
Susan R, Manager at Susan's Villa, responded to this review

...and you did not live up to our expectations. You are just a little liar. We have cancelled all listings at tripadvisor. Edwin Susan´s Villa is one oft he best houses and the location is ideal. We at the Villa do the best we can to please OUR guests and OUR guests are outstanding from all over the world! The... More 

Beverly Hills, Michigan
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed September 21, 2015

This B&B is very clean but beyond that I think it needs some updating. The TV's are from the 1990's and the towels are ridiculously thin and small. Susan tried to help us with directions but there was a definite language barrier. The room was clean and comfortable and it is close to the Falls.

Helpful?
1 Thank Librabby
Susan R, Manager at Susan's Villa, responded to this review

Susan´s Villa is one oft he best houses and the location is ideal. We at the Villa do the best we can to please OUR guests and OUR guests are outstanding from all over the world! The ranking of Susan´s Villa was very good in 2015 and we do all we can to get better. Top 23% in Niagara Falls,... More 

Columbus, OH
Level Contributor
68 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed September 20, 2015

This is a lovely and well-furnished B&B with a friendly owner who cooked us a fabulous breakfast each morning. There is a lovely patio in the backyard with a gazebo. There is off-street parking. The street it's on is quiet yet convenient, 2/3 up the hill between Niagara Parkway (the main attractions and the green line bus) at the bottom... More 

Helpful?
Thank m60freeman
Susan R, General Manager at Susan's Villa, responded to this review

You are not a slow learner, freeman and I thank you for the review. If it only would have 5stars. 4 stars is not so good for my psyche for I get depressed easily! This is why I did not responded earlier. I have made a note: when you come again I will have the hills flattened and all soil... More 

Ashland, Massachusetts
Level Contributor
55 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 28, 2015 via mobile

Susan is a nice lady, she made us breakfast every morning and the breakfast was delicious. My only complain is the AC. The weather helped us during our stay since it was raining a lot and the temps were around 60F but the first night was a bit warm. The entire house is very clean and the backyard is very... More 

Helpful?
1 Thank Dan R
Susan R, General Manager at Susan's Villa, responded to this review

Thank you for this review which has pleased me very much for it is the truth? But... if it is raining and the temp. runs around 60 the aircon just does not kick in. Sorry. More 

Virginia City, Nevada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 20, 2015

Comforters have lint on it. They were very old. Villa need some major updates. One of the main room TV is not working. TVs are so outdated. Although the space was huge and staff was friendly but for the price I would have stayed in some other better looking hotel.

Helpful?
1 Thank noone2015
Susan R, Manager at Susan's Villa, responded to this review

Susan´s Villa is one oft he best houses and the location is ideal. We at the Villa do the best we can to please OUR guests and OUR guests are outstanding from all over the world! The ranking of Susan´s Villa was very good in 2015 and we do all we can to get better. Top 23% in Niagara Falls,... More 

Pittsburgh, Pennsylvania
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 stars Reviewed April 14, 2015

We just returned from a long weekend to Niagara Falls, Ontario and we chose Susan's Villa because we got a great deal through Expedia. Though not really my taste in style, the home was immaculately clean and in working order. We arrived on Friday evening and were greeted by Jeff, the caretaker, who was very helpful in getting us checked... More 

Helpful?
Thank PghJenna37
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Multilingual Staff
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Free Parking
Official Description (provided by the hotel)
AMAZINGLY DIFFERENT - the A one B&B and HOTEL GARNI + GUEST HOUSE = SUSAN'S VILLA SUSAN'S VILLA is IDEALLY LOCATED. Walk in a few minutes to the Niagara FALLS, Casino Niagara, Maid of the Mist, Clifton Hill and other Attractions. ALL in WALKING DISTANCE! SUSAN'S VILLA: surprisingly DIFFERENT not just an ordinary B&B! SUSAN'S VILLA: the largest house of this kind in Niagara Falls. You get NOT just a room BUT a 2 room suite. You do not have to share the living room or facilities with the owners. SUSAN'S VILLA: You'll have this wonderful feeling to be at home. YOU will be welcomed with open arms. YOUR patronage is very much appreciated. SUSAN'S VILLA: highly RECOMMENDED by many major travel sites. Some call it exceptional, some brilliant. BREAKFAST: hot, very good and always praised - you will love it too! Nearly everything is FREE at SUSAN'S: Breakfast, private parking, cable TV, Wi-Fi, phone- free local calls, some bikes, use of deck-balcony-gazebo, and....And.... Friendly, humorous hosts. Also free: Help, Advice, Smiles! WHEN will you and your family come? ESCAPE to SUSAN'S VILLA! Book NOW! The VILLA has: SUPERIOR SUITES and EXCELLENT SUITES. Each suite has TWO rooms and a full bath room. Executive style! A SUITE in this terrific house would be just right for you and will surpass all your expectations. For YOUR enjoyment we have a large deck, a gazebo, a nice garden, and yard, almost like a Garden of Eden with gray and black squirrels plus many kinds of birds to watch and enjoy! BOOK NOW for a WEEKEND, VACATION, HONEYMOON, REUNION, or other events! What are you waiting for? Book all 4 suites for your function: 22 guests can sleep! You will soon find out that this is the best idea you've had for a long time! The VILLA is a gorgeous house, air conditioned, with modern, tasteful furnishings and carpeted floors. Bright and open. Just like your hosts! This B&B is health inspected and licensed by the City of Niagara Falls AND Province of Ontario. A great PLAYGROUND is close by. A real Eldorado for your kids! You just have to love it! Nothing else is possible! You will see! ============================================== The SUITES: The two SUPERIOR suites (Domino und Pine) on the upper floor have an En suite bath room and a walk-in-closet. 6 People will have a enjoyable sleep in either suite. Every room has a TV and each suite has a hair dryer, clock radio, and a fridge. The 2 EXCELLENT suites (ITALIAN and No Name) are on the main floor. Both have a queen bed in 1 room. The 2nd room has a sofa bed for 2 and a twin. 5 People will have a pleasant sleep in either suite. Every room has a TV and each suite has a hair dryer, clock radio, and a fridge. ====================================== We will welcome you with charm and openness which makes you feel right at home. You can relax in the cosy and casual environment of this gorgeous house which hopefully will be your home away from home for some time. You will forget the everyday pressures and feel good at once. Go sightseeing and visit the many tourist attractions. Than rest at your new home away from home where most things are FREE as you have seen. The modern suits provide complete privacy and a great deal more than the needed amenities which make even a longer stay comfortable. OUR motto: COME AS A GUEST - LEAVE AS A FRIEND ... more   less 

Additional Information about Susan's Villa

Address: 5481 Ontario Ave, Niagara Falls, Ontario L2E 3S4, Canada
Location: Canada > Ontario > Niagara Falls
Price Range: $103 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Susan's Villa 3.5*
Number of rooms: 4
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