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BEST WESTERN Fallsview

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BEST WESTERN Fallsview
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1,654 Reviews from our TripAdvisor Community

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Showing 1,575: English reviews
canada
Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed October 19, 2015

The rooms in the newer building are very big and decent. The carpets are filthy so keep your shoes on in your room. Checked in and was hit with a surprise $18 parking tab. I found that outrageous. If parking was free I would probably stay as the rate was good.

Helpful?
Thank pstechnology
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed October 19, 2015

If you're thinking of visiting Niagara Falls anytime soon, think twice before booking a room at this hotel. It's noisy, outdated and the hallways are quite gungy looking with ugly yellowed carpeting on the walls of all places. The staff is quite friendly & helpful, but not very well trained in the tailored duties of bed making or cleaning in... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Bert Z
Waubaushene, Canada
2 reviews
3 of 5 stars Reviewed October 18, 2015

A bit run down, stained carpets, has a terrible Ihop in the lobby - avoid that. At the WagJag price its worth it, but dont expect fancy, up to date or luxury. If I came back I'd shop around. They charge for parking yet its their lot, in effect a surcharge.

Helpful?
Thank Captrea
April W, Front Office Manager at BEST WESTERN Fallsview, responded to this review

Dear Captrea, Thank you for staying with us and sharing your opinion. I will make sure the IHOP manager is aware of your feedback. We are currently renovating the hotel to better serve our guests. Hopefully the next time you visit Niagara Falls, you will come and see all of the new updates. All of our charges are posted on... More 

Bangor
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
2 of 5 stars Reviewed October 16, 2015

We booked this hotel using air miles, what a mistake. The hallways were very outdated and the room had a small balcony and was not updated. The shower was pressure controlled and you could barely get the soap of your body let alone if you were female wash your hair. The left tub knob in the tub kept falling off... More 

Helpful?
2 Thank Laurel M
April W, Front Office Manager at BEST WESTERN Fallsview, responded to this review

Dear Laurel M, I am sorry to hear that you did not enjoy your stay with us. We appreciate you giving us your feedback. Without you telling us; we would not know. We are currently undergoing many changes and will be updating most areas of the hotel. All of our extra charges and amenities are posted on our websites. I... More 

Pa
Level Contributor
314 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
3 of 5 stars Reviewed October 15, 2015

The location of this hotel is fabulous and they have been running some fabulous specials. Our room was quite big and had a table and a couple of club chairs and still lots of room to move around. The hallways leading to it were gross with stained carpet and a tan carpet all the way up the walls!! The biggest... More 

Helpful?
Thank BeasleyKRB
April W, Front Office Manager at BEST WESTERN Fallsview, responded to this review

Dear BeasleyKRB, We are pleased to hear that you enjoyed our spacious rooms located so close to all that Niagara has to offer. We will take your suggestions into consideration when planning future updates. We are currently undergoing many renovations that will update most areas of the hotel. Niagara Falls is very popular but we do have a strict noise... More 

st. John's, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 15, 2015

Bit outdated, clean. comfortable bed, and good employees . Just down hill to falls and all sites and attractions. There is a charge for Parking, but everywhere charges also. Look for promotions online for discounts on certain days.

Review collected in partnership with Best Western

Helpful?
1 Thank Peter S
April W, Front Office Manager at BEST WESTERN Fallsview, responded to this review

Dear Peter S, Thank you for staying with us and providing us with your feedback. I am pleased to hear that you enjoyed our clean and comfortable beds. Our team will be very pleased with your compliments about them. I will make sure they hear your remarks. We hope to see you back again in the near future. More 

Windsor, Canada
Level Contributor
24 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed October 14, 2015

We stayed here for one night. The room itself was pretty cheap but they charged us $21.36 for 1 night parking!!! Don't park there because we see other parking lots for much cheaper. During the check in, the front desk person was cold and unfriendly. I felt like she didn't want us to stay there or maybe she had something... More 

Helpful?
Thank Gabriel L
April W, Front Office Manager at BEST WESTERN Fallsview, responded to this review

Dear Gabriel L, I am sorry to hear that you did not enjoy your stay. We do have all of our extra charges posted online so that our guests can be aware before they check in. We definitely do not have anything against you and we would love for you to stay with us again. I am sorry that you... More 

Toronto, Canada
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 13, 2015

My wife and I visit the falls maybe 4 times per year. Once we found the Best Western Fallsview, we stopped looking.. We love everything about this place.. the pools the comfortable beds the location and the staff. Oh and you can't forget the amazing deals you get when you book the loyalty packages..

Review collected in partnership with Best Western

Helpful?
Thank torontobob2011
April W, Front Office Manager at BEST WESTERN Fallsview, responded to this review

Dear torontobob2011, Thank you for staying with us and sharing your story. Our team will be pleased to hear your comments. We are so happy that you enjoyed our comfortable beds and our packaged deals. We appreciate your continued loyalty to our hotel and we can't wait to welcome you back again in the near future. More 

Port Coquitlam, Canada
Level Contributor
40 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed October 11, 2015

We chose this hotel due to it's location. It's right across from the casino and walking distance to my in laws. I worked and my wife was seeing her family during the day. The mattresses are new and very comfortable. The pillows could use an upgrade but they worked. The decor of the room is rather bland, but the shower... More 

Review collected in partnership with Best Western

Helpful?
1 Thank Sean J
Ontario, Canada
1 review
3 of 5 stars Reviewed October 10, 2015

The hotel is in a great location but the rooms may need some touch up/reno. The staff members are friendly. It is ok to stay here for couple of days, visiting the Niagara Falls area.The Fallsview Casino is just steps away, so are other major attractions, such as restaurants and Clifton Heights street.

Review collected in partnership with Best Western

Helpful?
Thank Xiaotong X
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Business Center with Internet Access
Official Description (provided by the hotel)
Located in the heart of the Fallsview Entertainment District, a 5 minute stroll to Queen Victoria Park, one block to the Falls and its attractions, the Best Western Fallsview, Niagaras only truly pet friendly hotel offers you proximity with value for your entire family. The full service, 248 room, 100% non-smoking hotel is 5 blocks to Clifton Hill attractions, 2 km to Marineland and across from the Imax Theatre, Skylon Tower and the Fallsview Casino. ... more   less 

Additional Information about BEST WESTERN Fallsview

Address: 6289 Fallsview Blvd, Niagara Falls, Ontario L2G 3V7, Canada
Location: Canada > Ontario > Niagara Falls
Price Range: $67 - $316 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Fallsview 3*
Number of rooms: 243
Reservation Options:
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Also Known As:
Best Western Fallsview Hotel Niagara Falls
Best Western Hotel Fallsview
Best Western Fallsview Niagara Falls
Best Western Niagara Falls
Niagara Falls Best Western
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