We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

Crowne Plaza Niagara Falls - Fallsview

Hotel website
Hotel deals
5685 Falls Avenue, Niagara Falls, Ontario L2E 6W7, Canada
Special Offer
Book Direct and Save
Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Crowne Plaza Niagara Falls - Fallsview
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

1,580 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 1,429: English reviews
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed yesterday NEW via mobile

For our first trip to Niagara we chose to stay down on Falls View At the Crown Plaza! It is a classic hotel that is reasonably priced for a family. We were able to get a partial view of the falls with out the extra costs as well. I put in a request when I booked. Booking online was much... More 

Helpful?
Thank ArleneandJason L
Nuevo Leon
Level Contributor
64 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Hotel is very well located close to the falls during the day and close to party during night. It is quiet although it is in the middle of everything. Just rooms are a little small for a family of four. It is clean and has a great service at front desk. It has a great view from the restaurant and... More 

Helpful?
Thank Soyaliaga
GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - Fallsview, responded to this review

Dear Soyaliaga, Thank you for taking the time to review the Crowne Plaza, Niagara Falls-Fallsview. It's so nice to hear that you enjoyed your stay with us. Indeed our location is prime to all there is to see and do around the falls and Clifton Hill. We hope to see you again soon on your next visit to Niagara. At... More 

Coventry, United Kingdom
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 2 days ago NEW via mobile

If you stayed here 10-15 years ago then it was probably a lovely hotel. Today it is tired with worn carpets & a stale smell. For location it is great. We upgraded to a falls view room but were located at the end of the hotel so if you pressed your face up against the far end of the window... More 

Helpful?
Thank mark g
GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - Fallsview, responded to this review

Dear mark g, Thank you for taking the time to write us a review. We appreciate you taking the time to share your experience with us and deeply regret to learn you were disappointed in your stay. Your feedback gives me us opportunity to follow up with our team and improve our hotel moving forward. At your service, Tanya F... More 

Level Contributor
18 reviews
13 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

This charming historical Hotel is minutes walking distance from Niagra Falls... The Fallsview rooms in the front of the Hotel have a clear view of them... The staff are friendly & attentive. Clean room nice bed & bathroom... The room was a little small for me... But overall the location made up for that....

Helpful?
Thank DanielleGoose
GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - Fallsview, responded to this review

Dear DanielleGoose, Thank you for taking the time to provide your feedback on your recent stay with our hotel. I'm glad to read that you had a relaxing time while with us and especially enjoyed the Fallsview. I hope we have the pleasure of hosting you again soon. At your service, Tanya F Guest Relations Management Team, IAGFA More 

Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Star at the reception was the best and most professional person I found ever. So accommodating. Thanks so much for all the help. Also the guy working by the elevators was super nice and helpful with his indications. And people at the restaurant too. In general a really professional team, good natured and ready to help. Very nice. Only the... More 

Helpful?
Thank Anton A
GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - Fallsview, responded to this review

Dear Anton A, I wanted to take time to thank you for reviewing the Crowne Plaza, Niagara Falls-Fallsview. The level of service you received from our staff is what we strive for every day, for every guest and I have passed on your kind remarks to our entire team. Thank you again for letting us know about your enjoyable experience... More 

1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

Great location close to everything great staff very helpful the room was very comfortable and clean the room has an amazing view of the falls no parking is the only bad thing I can said but the rest of the hotel was great

Helpful?
Thank Roxanariv
GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - Fallsview, responded to this review

Dear Roxanariv, Thanks so much for taking the time to review us and for your 5 star review! I'm delighted to read that you had a great time while staying with us and enjoyed our amazing views. We look forward to seeing you again soon! At your service, Tanya F Guest Relations Management Team, IAGFA More 

Level Contributor
8 reviews
5 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW via mobile

My husband and I booked at this hotel due to the location being near the QEW as we only stayed 1 night. The hotel itself was beautiful inside, near the strip, and close to the bus line. The room was clean, but small! The "closet" was more of a broom closet and you were not able to hang clothes. Unfortunately,... More 

Helpful?
Thank Carrie H
GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - Fallsview, responded to this review

Dear Carrie H, Thank you for taking the time to review the Crowne Plaza, Niagara Falls-Fallsview. I'm very happy to read that you enjoyed your stay and that our front desk was able to assist you. We look forward to the privilege of hosting you again in the near future. At your service, Tanya F Guest Relations Management Team, IAGFA More 

Michigan
Level Contributor
56 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

We chose this hotel for the location. It has an historic look and feel to it. The lobby has a beautiful chandelier hanging in the stairwell and a player piano providing music as you check in. The staff is friendly and helpful. We were in a nice falls view room on the 11th floor. It had a balcony with a... More 

Helpful?
Thank SportsmomMichigan
GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - Fallsview, responded to this review

Dear SportsmomMichigan, Thank you for taking the time to provide us with your feedback. We are delighted that you had a great stay and enjoyed our wonderful location and the view from your balcony room. We look forward to your next trip and creating, yet another, memorable visit. At your service, Tanya F Guest Relations Management Team, IAGFA More 

Harrisburg, Pennsylvania
Level Contributor
54 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The water park is fun, the rooms are small but big enough (I'm guessing that back in the day they had one double bed or two singles, not the two-doubles that travelers want today), and the location is ideal. My only two observations in the other direction are that there's no fan option on the AC to reduce the ambient... More 

Helpful?
Thank Rich041
GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - Fallsview, responded to this review

Dear Rich041, Thank you for taking the time to review the Crowne Plaza, Niagara Falls-Fallsview. I was happy to read that you enjoyed your stay with us and especially our location. I sincerely hope we have the opportunity to host you again in the near future. At your service, Tanya F Guest Relations Management Team, IAGFA More 

Level Contributor
74 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

We planned to visit Niagara Falls for one night as we made our way home to Michigan from New York City. As a result, we didn't devote a lot of time to selecting a hotel. The price was right, so we made our reservation at the Crowne Plaza Niagara Falls. It's a historic hotel with a lot of character. However,... More 

Helpful?
Thank Cyclonegup
GuestRelations_IAGFA, Guest Relations Manager at Crowne Plaza Niagara Falls - Fallsview, responded to this review

Dear Cyclonegup, Thank you for taking the time to review the Crowne Plaza, Niagara Falls-Fallsview. I'm happy to read that you had an enjoyable overnight stay. Our hotel was built in 1929 so indeed some of the rooms are modest in size. I hope we have the privilege of hosting you again in the near future. At your service, Tanya... More 

Questions? Get answers from hotel staff and past guests. Ask a question

699 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (636)
Viewed
View from Room (100)
Viewed
Hotel & Grounds (110)
Viewed
Room/Suite (124)
Viewed
Bathroom (34)
Viewed
Family/Play Areas (1)
Viewed
Dining (28)
Viewed
Pool/Beach Area (10)
Viewed
0:32
Videos (1)
Viewed
Other (228)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (63)
Viewed
Room/Suite (34)
Viewed
Business Center/Function Rooms (3)
Viewed
Hotel & Grounds (3)
Viewed
Dining (1)
Viewed
Family/Play Areas (1)
Viewed
Other (21)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Niagara Falls hotels
1.1 mi away
Radisson Hotel & Suites Fallsview
0.7 mi away
DoubleTree Fallsview Resort & Spa by Hilton - Niagara Falls
1.0 mi away
The Tower Hotel
The Tower Hotel
#12 of 135 in Niagara Falls
4.0 of 5 stars 810 reviews
Show Prices
Show Prices
Show Prices
0.9 mi away
Hilton Niagara Falls/Fallsview Hotel & Suites
0.7 mi away
Quality Hotel Fallsview Cascade
Quality Hotel Fallsview Cascade
#17 of 135 in Niagara Falls
4.0 of 5 stars 635 reviews
0.9 mi away
Four Points by Sheraton Niagara Falls Fallsview
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Starbucks Cafe Niagara Falls
Starbucks Cafe Niagara Falls
Cuisines: Cafe, Canadian
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Classic elegance at the Falls. The AAA/CAA rated 3-Diamond/4 Star fallsview hotel is located directly across from Niagara Falls, in the heart of the tourist district. The Crowne features indoor connections to Casino Niagara, Fallsview Indoor Waterpark, and the attractions, entertainment and dining options located on the 20 acre Falls Avenue Resort. A getaway at the Crowne is a rewarding experience in part a result of first class amenities, spectacular fallsview guestrooms & suites, and exquisite fallsview fine dining at The Rainbow Room by Massimo Capra. ... more   less 

Additional Information about Crowne Plaza Niagara Falls - Fallsview

Address: 5685 Falls Avenue, Niagara Falls, Ontario L2E 6W7, Canada
Location: Canada > Ontario > Niagara Falls
Price Range: $123 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Niagara Falls - Fallsview 3.5*
Number of rooms: 234
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, IHG, Priceline, Orbitz, Hotwire, getaroom.com, Agoda, Hotels.com, Travelocity and Odigeo so you can book your Crowne Plaza Niagara Falls - Fallsview reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Niagara Falls - Fallsview Hotel Niagara Falls
Niagara Falls Crowne Plaza
Hotel Style:
#4 Casino Hotel in Niagara Falls
#8 Spa Hotel in Niagara Falls
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay