Sanjeev, the concierge was very helpful. He helped me find a room at 2am in the morning. He was very kind and patient with me. During our stay he made us tea (indian chai) Personally we weren't impressed with this location of Monte Carlo as the curtains didnt close and also there was a pair of dirty socks in the room but we were impressed with Sanjeev's hospitality and his willingness to help us.

This hotel is small in a location with not a lot going on around it unless you have specific plans. The rooms and hotel itself was clean and the prices was reasonable. Staff were friendly and helpful when we asked questions. They have a small continental breakfast which was okay and would hold you until you had a full breakfast.

I initially stayed at the hotel because everywhere else I had stayed in before was fully booked. I decide to try it and was surprised how small the place was when I got there. If you want to stay in a smaller hotel with EXCELLENT service, this is definitely the place for you. I stayed two extra nights because of how pleasant and accommodating the staff is, the Supervisor Mary, Manager Pradeep are all personable and helpful. The first night, one of the receptionist (Gagan) went out of his way to accommodate me, as I did not drive there and was in need of drinking water that I was specifically fond of that was not available in the vending machine and I wasn't feeling well enough to go out and get it. After work, he went and picked up a 24 bottle pack of water for me and carried it all the way to my room. Now that's service I have never gotten anywhere else! I've stayed in four and five star hotels where you don't get this kind of service and compassion. All in all, the room was small but clean, bed and pillows comfortable, fireplace nice, bathroom clean and stocked, breakfast light but great variety. They really make the customer feel valued and that beats square footage or fancier walls to me. I will definitely stay here again.