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Holiday Inn Express & Suites Toronto Airport West

Traveler (131)
Room & Suite (85)
Dining (16)

About

#48 of 61 hotels in Mississauga
Location
Cleanliness
Service
Value
Welcome to the newly renovated Holiday Inn Express & Suites Toronto Airport West A Mississauga Toronto Airport hotel is conveniently located near Toronto Pearson International Airport and in a thriving business district near Bell Canada, TD Bank, Sobeys & Kellogg’s. Our Mississauga hotels is surrounded by great shopping and attractions including Square One, Hershey Centre, Toronto Congress Centre convention facility, University of Toronto at Mississauga, Woodbine Racetrack, CN Tower, Palladium, Paramount Canada's Wonderland. At Holiday Inn Express & Suites 100% non-smoking hotel you can expect the best in service with a personal touch and exceptional value with complimentary amenities including Express Start hot breakfast, Wi-Fi, local calls, parking, 42” LED Smart TVs, digital cable, daily newspaper, on-site Fitness Center, Free Airport Shuttle Service and more. Movies on demand services are also available on cost. Our guest room accommodations are ideal for leisure and business travelers and offer quality amenities and relaxing atmosphere. Combine that with our indoor heated pool, hot tub and newly equipped Fitness Center and we will have you feeling right at home during your stay. All Suites are equipped with king beds, separate living rooms sofa pullout. Handicap accessible rooms are available. Business travelers appreciate our Business Center, car rental desk and meeting rooms.
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Property amenities
Pool
Free parking
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Airport transportation
Breakfast Available
Business Center with Internet Access
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Self-Serve Laundry
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
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351Reviews
7Q+A
63Room tips
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Popular mentions
Good place all around. Beds are nice, and the rooms have ample room to hang up clothes, a fridge & microwave. Staff is kind. Breakfast was above average. This is definitely worth it for the price we paid.
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I really like this hotel. The room was clean and breakfast was good. They don't charge for parking and the location is great! The front desk staff was friendly and efficient. The have one elevator in service but that didn't bother me;
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+1
There’s nothing wrong with this hotel that picking it up and moving two miles won’t cure. It’s smart and clean, the rooms look like they’ve been redecorated recently, the shower was really good, and the breakfast was adequate, and there was a free hot drinks station with cookies in the reception area. But...the noise, dear god, it must be the noisiest hotel in Canada, it’s right on a junction on the freeway and on the landing flight path of the airport. And it’s not that close to the airport either, 10k drive. If you want a good nights sleep don’t stay here. Seriously, you can feel the traffic in the room.
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Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Toronto Airport West
Responded May 3, 2019
Hello 482carlp, Each guest deserves a clean and comfortable room. That said, it's great you approve of our accommodations and that you find both the breakfast and shower to your liking. On the downside, I'm sorry for the inconvenience caused by external noise levels. Feedback helps us spot areas that need additional attention so trust that yours has been shared with the team. Thanks for staying with us. I hope we get the chance to welcome you again when you find your way back to the area. Safe travels, Jillian I Case Manager IHGService
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Ok, before I get into the more detailed review, I''l get right to the advice that needs heeding which is why you clicked here, yes? I was book onto the 6th floor. I don't know if this is replicated on every floor but at the end of the hall where the ice machine is, there is an Electrical Room. They tried to to put me in there. The sound of transformers humming is enough to drive you completely INSANE never mind sleeping. I would have checked out then and there had they not been able to find me another room so, weary traveler, consider yourself advised. (Frankly, they should just use that room for linen storage and NOT rent it to paying guests but.....not my monkeys, not my circus, right?) I'm writing this review on TripAdvisor as opposed to the Holiday Inn website because the URL that Holiday Inn gives you to write the review is useless. I assume that an employee is reading this right now so go ahead. - Type in the URL as shown on your invoice - Now press Ctrl-F for text search on the landing page we arrived at and type the word REVIEW. - The word is not found on the ENTIRE page. Sloppy, sloppy, sloppy so your review gets posted here on TripAdvisor instead. Fortunately, it's not a bad review at all. This hotel is very proximal to the Pearson Airport about 15 minutes away and located in a semi industrial park type area with free parking on site. Despite being located here, there are several restaurants located nearby that you can walk to or drive as the mood strikes you. This is important because, as you know, HI Express hotels do not have resto's or bars. The rooms are on the small side I would have to say but very clean and functional with an upscale euro-style feel to it and fully equipped with big screen tv, free WIFI and in room Keurig Coffee. The bathrooms are not huge but definitely not small which many of my readers will know I take issue with. The bathtub was eliminated in favour of a large walk-in standing shower with sliding glass doors. This, to me, is definitely a plus. (Who takes a bath at a hotel anyway? Eeeewww!) Breakfast is included as well and they put together a pretty good offering each morning. The scrambled eggs are actually quite nice here and not at all like the salty, pebbly stuff they try to make you ingest at Hampton Inn although they do have the same supplier for their omelettes. Unless you have an affinity for them, they are more suitable for use as a weapon for self-defence. There is also on offer the usual assortment of fresh fruit, fruit juices and cereal for those of you who cherish their Cheerios in the morning. You will notice that in the elevators, management has posted a sign giving the traveler the heads up on peak hours at the breakfast buffet. I would pay attention to that. The usual onsite amenities are offered such as a business centre, exercise room and a rather nice looking indoor pool. Check in and check out were a breeze and the desk staff was quite pleasant. All in all, I'd day it was a good experience for the price paid. Travel safe!
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The shuttle service offered is falsely advertised. Online and on the phone it states no where that it is limited to space and availability which is something that should be clear upon booking. My family stayed at the hotel during an overnight layover expecting to be able to take the shuttle to and from the hotel after only using the room 7 hours and paying such a high rate. We were disappointed to find out we had to arrange other options in the morning to get back to the airport. I don’t believe it’s fair to advertise a service included in the room rate and not clearly state the limitations. I have filed a complaint with management by email and followed up to the email and still after 10 days have not got no response.
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Response from IHGService, Guest Relations Manager at Holiday Inn Express & Suites Toronto Airport West
Responded Apr 26, 2019
Hi Solo1traveller, Thank you for your stay and for taking the time to share your experience with us. I am sorry to hear that our shuttle services didn't match your expectations. We aim to be able to support you in your journey to success and your comments value to us. I'd be happy to discuss this with our management team to be able to improve our service and procedures. I appreciate you as our guest and hope we get the chance to make it up to you the next time you are near Toronto. Best, Christian C. Case Manager IHGService
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PRICE RANGE
$95 - $151 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quality inn and suites airportquality inn & suites airport hotel mississaugaquality inn airportmississauga quality innquality inn mississauga
FORMERLY KNOWN AS
Star Express Inn & Suites
LOCATION
CanadaOntarioMississauga
NUMBER OF ROOMS
178
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