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I arrived in Toronto at 1 am February 5, 2018 and missed my connecting flight. I booked a room at The Sheraton with my credit card points, and arrived at the front desk at 1:15am. I was told that my reservation could not be honored...More
THE “SHERATON GATEWAY HOTEL” IS NOW OUR "GO TO HOTEL" FOR EVERY STAY IN TORONTO!!!
I just sent this off to Douglas Brennan, the new General Manager of the “Sheraton Gateway Hotel” at Pearson International Airport .....
Dear Mr. Brennan,
My husband and I always...More
Response from SheratonGateway, General Manager at Sheraton Gateway Hotel in Toronto International AirportResponded October 30, 2017
Thank you for taking the time to share your feedback following you recent stay in our hotel. I am glad that you enjoyed the convenience of our location, but more importantly, you enjoyed the services provided by my team. Thank you for your commendations on...More
Very quick check in and check out, located at terminal so you don't have to venture out into the cold weather if you are swapping planes between warm countries in winter. clean and comfortable rooms. good bar with sandwiches.
EXCELLENT SERVICE; nice rooms very convenient because right in the airport Terminal 3. Rooms facing the monorail are noisy. Rooms are very well appointed, including a coat rack, which is ideal for overnight stays. Cost of room varies hugely for no apparent reason. Our later...More
We've stayed at here 3 times in the past 2 months and while this hotel might be a little pricier than other airport hotels it's well worth the extra dollars. The convenience of walking across to the terminal is priceless if you've ever waited for...More
I work at the airport but have also stayed here. To answer better I would need to know what part of the appeal is for you in staying there? Is it to have the feeling of sleeping at the airport, as you can watch planes come... More
I work at the airport but have also stayed here. To answer better I would need to know what part of the appeal is for you in staying there? Is it to have the feeling of sleeping at the airport, as you can watch planes come and go all night before, and in the morning before flying out? If yes, then this is really the only place that will afford this option. If you just want to watch the airport do its thing, with planes and vehicles passing by, there are better places at the airport to do this. I would recommend terminal 3 satellite around gates A5, which has a nice area where you can look out on the airport and the environs (if I remember correctly there are free binos there as well.) Or better yet if you live in the Greater Toronto area, then just sign up for one of GTAA's airside tours.