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Sheraton Gateway Hotel in Toronto International Airport

Cancelon$164*
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06/04/2017 06/05/2017
1 room 2 adults 0 children
$208*
$164*
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Sheraton Gateway Hotel in Toronto International Airport
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1,958 Reviews from our TripAdvisor Community

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Delray Beach, Florida
Reviewed 2 days ago NEWvia mobile

Sheraton Gateway Hotel in Toronto International Airport Terminal 3, Toronto AMF, 3000 Toronto Pearson International Airport, Toronto, ON L5P 1C4, Canada We always stay in this hotel when we travel through Toronto airport. The hotel is easy to reach, either by walking from terminal 3 or taking a short free train ride from terminal 1. The rooms are typical in...

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Helpful?
Thank Djk S
SheratonGateway, General Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

Thank you for taking the time to share your recent experience and for your loyalty to our hotel. I am glad that you enjoyed the comforts, convenience and facilities of our hotel. We look forward to welcoming you back when your travels bring you through Pearson Airport. Sincerely, Catherine Velie General Manager

Canada
HOTEL’S FAVORITE REVIEW
Reviewed March 21, 2017

It's been quite a few years now since I've last stayed here and I must stay I was pleasantly surprised at the new level of this hotel. Of course there has been a price increase with the new level too ;) The staff was all so friendly and helpful which was so lovely to see! Right upon check in they...

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Helpful?
1Thank MrMrsTravel
About Hotel's Favorite Review
SheratonGateway, General Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

Thank you for sharing your recent experience in our hotel; I am glad that you enjoyed a comfortable stay. Thank you also for your comments on my staff, I will share your message so that they receive your acknowledgement. We look forward to welcoming you back to the Sheraton Gateway Hotel, Toronto Airport when you journey through Pearson Airport again....

Halifax, Canada
Reviewed 2 days ago NEW

Stayed for one night because of a missed connection. Bed was comfortable, room was large. No complaints about room. Front desk were not friendly or accommodating. Would of got five rating if front desk were more friendly. Lady in restaurant was very nice. I would stay again

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Helpful?
Thank shelleyl613
SheratonGateway, General Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

Thank you for choosing our hotel during your recent unplanned stopover in Toronto. I am glad that you enjoyed the comforts and convenience of our hotel. I was disappointed to know that my front desk team was not friendly and accommodating, I will share your feedback with my Front Office Manager for follow up. I was happy to know that...

London
Reviewed 3 days ago NEW

Love this Hotel. This is our ONLY choice when flying from Toronto. Love the Club Floor ( 8th) and all the amenities - lounge with soft drinks, tea/ coffee, evening appetizers and morning breakfast. Club floor allows us access to computers to do boarding passes also. The rooms are quiet ( even beside the Airport) and very clean. Quick access...

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Helpful?
Thank LoveLonndon
SheratonGateway, General Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

I am happy to hear that we are your ONLY choice when flying out of Pearson Airport. We love having you! Thank you for your review. I am glad that you enjoy the comforts and facilities of our hotel. We look forward to welcoming you back. Sincerely, Catherine Velie General Manager

Halifax, Canada
Reviewed 4 days ago NEW

We stayed at this hotel as we had to overnight in Toronto to go down south. Since we were travelling with two small children, it was very convenient. It was really expensive though (over $300 for the night!). Check in staff were unfriendly and unhelpful as were the restaurant staff. Wifi didn't work at all (anywhere in the hotel or...

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Helpful?
Thank FamilyTravel553
SheratonGateway, General Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

Thank you for taking the time to share your feedback. I was disappointed to read about your experience and I am sorry that we fell short of your expectations. My team takes great pride in serving our guests and I am sorry that your stay was not to your satisfaction. I will share your comments with my staff to ensure...

Reviewed 1 week ago via mobile

Overnighting at Pearson, we got an accessible room with our daughter. This was the best room we have used in the 15 years traveling with a wheelchair. No trouble entering and exiting. Room between beds. A bathroom that is truly accessible. Thank you for the experience

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Helpful?
Thank Wallcrlr
SheratonGateway, General Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

I was happy to hear that we were able to comfortably accommodate you in our accessible room and you enjoyed a great stay. We look forward to welcoming you back when your next journey brings you through Pearson Airport. Sincerely, Catherine Velie General Manager

Reviewed 1 week ago via mobile

We have stayed at this hotel before when flying out of Toronto. For the most part it is a nice hotel, great location, comfortable rooms, but pricey. My only real complaint is the waiter service. When i pay $20 for a meal i could get at any decent diner for $9.95 i expect the service to be worth the other...

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Helpful?
Thank Bill P
SheratonGateway, General Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

Thank you for taking the time to share your recent experience in our restaurant. I am glad that you enjoyed the comforts and convenience of our hotel but disappointed to read of your dining experience. I am extremely sorry that your server did not observe the basic serving etiquette and assure you that we will reiterate our standards to the...

Fall River, Canada
Reviewed 1 week ago

If you are leaving from Terminal 3 at Lester Pearson Toronto International Airport the Sheraton, attached the Terminal 3, is the best. SOOOO very convenient. The beds are the most comfortable ones at a hotel. The hotel is attached to Terminal 3. Get up in the morning and you're already at the airport. No shuttle, no bus, no rental to...

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Helpful?
1Thank Nancy H
SheratonGateway, General Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

I am glad that you enjoyed the comforts and convenience of our hotel and enjoyed a good night’s rest on our Sheraton Signature Bed. We look forward to welcoming you back when your travels bring you through Pearson Airport. Sincerely, Catherine Velie General Manager

Belleville, Canada
Reviewed 1 week ago via mobile

Highly recommend this hotel. We found it very accessible from the arrival at Toronto airport. I must admit it seemed like a long time to get to the rail service then dragging our luggage quite a distance to the hotel but it was all worth it. The staff was friendly, helpful and the restaurant staff equally welcoming. Needless to say,...

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Helpful?
Thank 613travelstheworld
SheratonGateway, General Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

Thank you for your recommendation and review of our hotel. I am glad that we were able to offer you a chance to recharge before and after your journeys. We look forward to welcoming you back to the Sheraton Gateway Hotel, Toronto. Sincerely, Catherine Velie General Manager

Sudbury, Canada
Reviewed 1 week ago

we have all experienced the runway issues at Pearson... yup, the cancelled flight and the lack of responsibility "Not our problem!" we are told as we abandoned the gate mere moments before boarding. Thank goodness the Sheraton Gateway had rooms (at a reasonable rate) a warm welcome ("Come right over"), a room with a view, and yes, a pool for...

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Helpful?
Thank Hugh K
SheratonGateway, General Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

Thank you for choosing our hotel during your recent unplanned stopover in Toronto. I am glad that we were able to offer you a warm welcome, a comfortable bed and the opportunity to unwind in our pool. I hope we have the opportunity to welcome you back when your travels bring you through Pearson Airport again. Sincerely, Catherine Velie General...

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Club Runway Double Room (28)
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06/04/2017 06/05/2017
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Amenities

Highlights
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Pool
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Sheraton Gateway Hotel in Toronto International Airport is the only full service hotel located in Toronto's Pearson International Airport. Our climate controlled walkway connects you to Terminal 3, with access to Terminal 1 and the Union Express Train to downtown Toronto just a short distance away. ... more   less 

Additional Information about Sheraton Gateway Hotel in Toronto International Airport

Address: Terminal 3, Toronto International Airport, Mississauga, Ontario L5P 1C4, Canada
Location: Canada > Ontario > Mississauga
Price Range: $140 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Gateway Hotel in Toronto International Airport 4*
Number of rooms: 474
Reservation Options:
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Also Known As:
Sheraton Hotel Toronto Airport
Toronto Sheraton
Sheraton Gateway Hotel Toronto
Sheraton Gateway Hotel In Toronto International Airport Mississauga, Ontario
Hotel Style:
#14 Family Hotel in Mississauga
#16 Business Hotel in Mississauga
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Gateway Hotel in Toronto International Airport staff and other travelers.
46 questions
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Questions? Get answers from Sheraton Gateway Hotel in Toronto International Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“WiFi is not free”
shelleyl613, 2 days ago | Read review
“Club Floor 8th Floor is our favourite and we enjoyed a room that overlooked the Airport”
LoveLonndon, 3 days ago | Read review
“If you are needing some items like toothpaste, toothbrush, comb, the hotel will provide you with them free of charge.”
nancyh849, 1 week ago | Read review
“Why not get one with view of planes and runway”
HughK770, 1 week ago | Read review
“Away from terminal mainly 4-5 floors”
VSPE, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Cancelon
$164* /night
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Expedia.com$208
Booking.com$207
Priceline$207
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Prices are for 1 room, 2 adults
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