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Sheraton Gateway Hotel in Toronto International Airport

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1,929 Reviews from our TripAdvisor Community

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Showing 1,844: English reviews
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Vancouver, Canada
Reviewed yesterday NEW

We always stay here on our way to the Caribbean etc, its a good airport hotel, rooms are very comfortable and clean. We love the bar for late night drinks and snacks, the staff there are great, very friendly. The check in desk staff are also very friendly, we just always feel at home here, we will be staying again...

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Helpful?
Thank Sheffgal
Canada
HOTEL’S FAVORITE REVIEW
Reviewed 4 weeks ago

It's been quite a few years now since I've last stayed here and I must stay I was pleasantly surprised at the new level of this hotel. Of course there has been a price increase with the new level too ;) The staff was all so friendly and helpful which was so lovely to see! Right upon check in they...

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Helpful?
Thank MrMrsTravel
About Hotel's Favorite Review
SheratonGateway, General Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

Thank you for sharing your recent experience in our hotel; I am glad that you enjoyed a comfortable stay. Thank you also for your comments on my staff, I will share your message so that they receive your acknowledgement. We look forward to welcoming you back to the Sheraton Gateway Hotel, Toronto Airport when you journey through Pearson Airport again....

Hong Kong, China
Reviewed yesterday NEWvia mobile

As we only stayed in Toronto for less than 24 hours and we had a 7am flight to catch . We wondered whether we should stay in the city Center or stay in an airport hotel and rent a car to go around the city. Most airport hotels in the us actually need you to take a shuttle to go...

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Helpful?
Thank LBBL_Linda
Canada
Reviewed 2 days ago NEW

I stayed over there over night back in November. My flight was only leaving the next morning. To get there from the airport you had to take a the train, it was a little confusing but I manage to find it out after asking and following a group a people that were going at the same place. The service at...

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Thank Anne111234
Montreal, Canada
Reviewed 2 days ago NEWvia mobile

A business meeting at an airport hotel can be advantageous. But not here. Pluses-large, quiet rooms with a comfortable bed. But it's mid '80s decor aim squarely at the male business traveller, with a staff that is less than enthusiastic to be at work. I had essentially 48 hours of meals in the hotel, mostly in the one and only...

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Helpful?
Thank takemeaway_2010_10
markburling, Front Office Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

I appreciate you taking the time to share your recent experience in our hotel. I am glad that you enjoyed the size of your assigned room and found it quiet and comfortable. We are sorry to know we were unable to meet your expectations with respect to décor/style. Your feedback will be shared discussed amongst senior leaders. I also would...

Canada
Reviewed 3 days ago NEW

We have always stayed here when flying out of YYZ. The staff are wonderful, kind people. The food in the restaurant is always very good. It is so convenient & the price is the same as the other hotels in the airport area.

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Thank 1Luxurytraveler
Reviewed 3 days ago NEW

We had an overnight stopover in Toronto's Sheraton Hotel during a recent leisure trip to the Caribbean. The hotel was very convenient to the airport, as we never needed to step out in the cold, wet Canadian winter. The staff was helpful during the checkin process. The hotel was nicely appointed and professional appearing. The rooms were clean, comfortable, and...

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Thank Bryan M
Edmonton, Canada
Reviewed 4 days ago NEW

I recently stayed at this hotel on my way back from Cali, Columbia. I was given a room with a king size bed. The bed was so comfortable and the room was very roomy. it was a great way to relax before my next flight in the morning. I used my Airmiles points which made the room even better!

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Thank Joyce B
Middle Sackville, Canada
Reviewed 5 days ago NEW

My husband & I stayed here between connecting flights. Clean, staff were friendly. Wi-Find should have been included. Disappointing. The food is over priced & bland, don't order the Shrimp Penne. Yuck

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Thank Natasha M
Augsburg
Reviewed 6 days ago NEW

We stayed for one night before continuing our travels. We arrived almost at midnight, got a wonderful room with two doublesized beds. The coffee machine was not working, so they kindly provided a new one. We ordered breakfast which was not too pricey as it worked for two just fine. Everything was delicious. The room was spacious and clean. Bathroom...

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Helpful?
Thank H S
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Gateway Hotel in Toronto International Airport is the only full service hotel located in Toronto's Pearson International Airport. Our climate controlled walkway connects you to Terminal 3, with access to Terminal 1 and the Union Express Train to downtown Toronto just a short distance away. ... more   less 

Additional Information about Sheraton Gateway Hotel in Toronto International Airport

Address: Terminal 3, Toronto International Airport, Mississauga, Ontario L5P 1C4, Canada
Location: Canada > Ontario > Mississauga
Price Range: $148 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Gateway Hotel in Toronto International Airport 4*
Number of rooms: 474
Reservation Options:
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Also Known As:
Sheraton Hotel Toronto Airport
Toronto Sheraton
Sheraton Gateway Hotel Toronto
Sheraton Gateway Hotel In Toronto International Airport Mississauga, Ontario
Hotel Style:
#14 Family Hotel in Mississauga
#16 Business Hotel in Mississauga
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Gateway Hotel in Toronto International Airport staff and other travelers.
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Questions? Get answers from Sheraton Gateway Hotel in Toronto International Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I was on the 7th floor which was quiet.”
joyceb175, 4 days ago | Read review
“Go high for a room with a bit of a view over Pearson Airport runways!”
PerryB137, 1 week ago | Read review
“Closer to the body of the hotel may be safer.”
  • Weird brown smudges (varnish, maybe?) on the bathroom wall.
MargaretRobinson, 1 week ago | Read review
“Only if you don't want to venture outside of the airport.”
mmanza74, 1 week ago | Read review
“Ask for a quiet room if you have an early wake up.”
AliceO81, 1 week ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question