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Sheraton Gateway Hotel in Toronto International Airport

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Sheraton Gateway Hotel in Toronto International Airport
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1,886 Reviews from our TripAdvisor Community

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Showing 1,801: English reviews
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Vancouver, Canada
Reviewed yesterday NEWvia mobile

Just got finishing talking to the hotel manager I simply wanted him too change a hotel reservation he said "I don't really care" I contacted the hotel several days earlier about changing a prepaid reservation which says on the reservation I can change 24 hours before the date of the reservation we out 600 dollars because the hotel manager will...

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Helpful?
Thank shealand45
North Bay, Canada
HOTEL’S FAVORITE REVIEW
Reviewed 4 weeks ago

Our flight was cancelled at 7pm by Air Canada. Exhausted after travelling all day, we walked through the airport instead of calling for reservations and waiting for a bus to area hotels. The Sheraton manager was so courteous, he gave us a club room with free breakfast and $50. off the rate. We enjoyed an excellent dinner and drinks at...

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1Thank bjandrr
About Hotel's Favorite Review
SheratonGateway, General Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

I was glad that we were able to offer you a place to relax and unwind after an exhausting day of travel and an unscheduled delay in Toronto. Thank you for taking the time to share your experience and for acknowledging the services of my team. I look forward to welcoming you back to the Sheraton Gateway Hotel, Toronto. Kind...

London
Reviewed yesterday NEW

We had a flight out of Terminal 3 and decided to stay at the Sheraton Gateway. We booked it well in advance and it was maybe 20 percent more than surrounding hotels. We found that price totally worth it considering we would be able to wear shorts onto the plan and even home as our car was less than 100...

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Thank natestahle
Reviewed 2 days ago NEW

We stayed at the Sheraton Gateway to catch our flight out to Cayman Island. The hotel location is extremely convenient and is located very close to Westjet terminals. The rooms are not bad but has shown signs of age and one of the plastic cup in the bathroom was mouldy. I was surprised that SPG does not offer free wifi...

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Helpful?
Thank Julia S
Newcastle-under-Lyme, United Kingdom
Reviewed 2 days ago NEW

From beginning to end this was the start I wanted for my Holiday. I stayed 3 nights and enjoyed my experience. I paid extra for a runway view room and loved it. The bedroom was clean (slept great)and the bathroom was great. The staff made me feel very welcome. At night I had my meals in their bar area where...

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Thank shaun1968red
London, Canada
Reviewed 4 days ago NEW

Our annual March Break vacation this year had us taking an early flight out on the Saturday and returning late at night the following Saturday, so I booked rooms at the Sheraton Gateway for the night before our departure and the night of our return. It is significantly more expensive than other airport hotels in the area, but we have...

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Thank Kodachrome_Dreams
Quebec City, Canada
Reviewed 4 days ago NEW

I stayed over night for my flight the next day. It's right on terminal 3. Very clean and just perfect. The staff are very friendly and helpful for all information needed about airport. Airport shuttle is right at the door so you don't have to go far. They also allowed me to bring airport cart in room with me even...

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Helpful?
Thank Jack S
SheratonGateway, General Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

I am glad that you enjoyed the comforts and convenience during your visit to our hotel. We are committed to providing exceptional guest experiences, and I thank you for acknowledging the services of my staff. I look forward to welcoming you back to the Sheraton Gateway Hotel when your travels bring you through Pearson Airport. Kind regards Catherine Velie General...

Richmond, Canada
Reviewed 4 days ago NEW

This hotel is conveniently located in terminal 3. My experiences with the hotel have always been positive. The rooms are very quiet and the beds are extremely comfortable. There is a nice restaurant in the lobby with a good selection of dishes for dinner and there is a well-stocked store in the lobby for snacks and drinks. Hotel staff have...

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Helpful?
Thank Susan C
SheratonGateway, General Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

I am glad that you enjoyed the comforts and convenience during your visits to our hotel. We are committed to providing exceptional guest experiences, and I thank you for acknowledging the services of my staff. I look forward to welcoming you back to the Sheraton Gateway Hotel when your travels bring you through Pearson Airport. Kind regards Catherine Velie General...

Boston, Massachusetts
Reviewed 4 days ago NEWvia mobile

Very convenient and connected directly to terminal 3 and only 10-15 minutes from terminal 1 without requiring airport exit. Very spacious room and quiet floor available. Bathroom is very small and needs updating but not critical for a layover hotel option.

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Thank BostonKurt
SheratonGateway, General Manager at Sheraton Gateway Hotel in Toronto International Airport, responded to this review

Thank you for sharing your recent experience in our hotel; I am glad that you enjoyed the comforts and convenience of our hotel. We look forward to welcoming you back soon. Kind regards Catherine Velie General Manager

Toronto
Reviewed 5 days ago NEW

Rooms are great, bed linens luxurious.TV excellent. Only downside, they charged us $25 extra for a runway view; but you couldn't see the planes landing and taking off, so that was a rip off. We stopped in at the Mahogany Bar for a bite to eat after returning; had probably the best hamburger ever there, my husband's wings were great...

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Helpful?
Thank viva_9
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sheraton Gateway Hotel in Toronto International Airport is the only full service hotel located in Toronto's Pearson International Airport. Our climate controlled walkway connects you to Terminal 3, with access to Terminal 1 and the Union Express Train to downtown Toronto just a short distance away. ... more   less 

Additional Information about Sheraton Gateway Hotel in Toronto International Airport

Address: Terminal 3, Toronto International Airport, Mississauga, Ontario L5P 1C4, Canada
Location: Canada > Ontario > Mississauga
Price Range: $136 - $286 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Gateway Hotel in Toronto International Airport 4*
Number of rooms: 474
Reservation Options:
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Also Known As:
Sheraton Hotel Toronto Airport
Toronto Sheraton
Sheraton Gateway Hotel Toronto
Sheraton Gateway Hotel In Toronto International Airport Mississauga, Ontario
Hotel Style:
#14 Family Hotel in Mississauga
#16 Business Hotel in Mississauga
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Gateway Hotel in Toronto International Airport staff and other travelers.
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Questions? Get answers from Sheraton Gateway Hotel in Toronto International Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Runway view is worth paying for if you like watching Aircraft”
 of 5 bubbles shaun1968red, 2 days ago | Read review
“The runway view rooms are more interesting.”
  • Runway view king
  • Runway view king
 of 5 bubbles Kodachrome_Dreams, 4 days ago | Read review
“right on terminal 3”
  • Pictures are dark, but was a great stay
  • Perfect sleep over and very practical being on terminal 3
 of 5 bubbles , 4 days ago | Read review
“Club level is very quiet with access to club lounge, but this is not very exciting.”
 of 5 bubbles viva_9, 5 days ago | Read review
“The club floor (8) is your best bet if you are frequent traveller.”
 of 5 bubbles TA450, 5 days ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question