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Sheraton Gateway Hotel Toronto Airport

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Sheraton Gateway Hotel Toronto Airport
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1,694 Reviews from our TripAdvisor Community

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Showing 1,614: English reviews
Seattle, Washington
Level Contributor
244 reviews
145 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Had to stay here unexpectedly when I missed a connection at YYZ (thanks so much, immigration canada). The hotel is very typical of business and airport hotels, and worked fine for an emergency but was nothing special. The room was big and clean, but the hotel seemed a little tired and needed some updating. Literally steps from the terminal, which... More 

Helpful?
Thank PlannerGeek
SheratonGateway, General Manager at Sheraton Gateway Hotel Toronto Airport, responded to this review

Thank you for taking the time to share your recent experience in our hotel following your unplanned stopover. I am glad that you enjoyed the convenience and facilities of our hotel. I look forward to the opportunity of welcoming you back to our hotel when your travels bring you through Toronto Airport. Kind regards Catherine Velie General Manager More 

Kelowna, Canada
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

We stayed at the Sheraton Gateway for an overnight, waiting for our flight the next day. The lobby bar is great with okay service. The restaurant was okay service, good food with wide variety. The rooms are just okay.

Helpful?
Thank Barb H
Management response:

Greetings from the Sheraton Gateway! Thank you for taking the time and sharing your feedback online with us about your recent stay at our Hotel. I was happy to read you that your overall experience was a positive one. We truly value your business and hope to welcome you back in the near future. Thank you again for choosing to... More 

Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

A good hotel located in the Toronto airport it is ok but no nice as other Sheraton hotels where I used to stay. Staff is very friendly and attentive. Food is good but nothing more than that. Rooms are spacious. The hotel placed 2 bottle of water in comp

Helpful?
Thank Daniel C
SheratonGateway, General Manager at Sheraton Gateway Hotel Toronto Airport, responded to this review

Thank you for taking the time to share your review following your recent visit. Thank you for also acknowledging the services of my team. I am glad that you enjoyed the convenience and comforts of our hotel. I look forward to the opportunity of welcoming you back to our hotel when your travels bring you through Toronto Airport. Kind regards... More 

London, United Kingdom
Level Contributor
94 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This was a brief overnight stay, arriving in the early evening and departing in the early morning. We wanted to be as close as possible to the terminal for our flight and this hotel did the trick. Did not use any services other than the room. It's a big busy place but we had no problems and not much of... More 

Helpful?
Thank J P
Management response:

Greetings from the Sheraton Gateway Hotel, Thank you for taking the time in leaving us your feedback following your recent stay in our hotel. I was delighted to read your comments and will be sure to share with the team. I was happy to know that you enjoyed your visit and hope to welcome you back in the near future.... More 

Markham, Canada
Level Contributor
70 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

If you have an early flight, then this is the place to stay, just wake up and WALK to the terminal, travelling with two young children there is no better place than this, it takes the stress of worrying about the cab, or the shuttle, I felt the place was extremely quiet in spite of being right at the airport,... More 

Helpful?
Thank tcasta72
SheratonGateway, General Manager at Sheraton Gateway Hotel Toronto Airport, responded to this review

Thank you for taking the time to share your recent experience in our hotel and for your recommendation. I am glad that you enjoyed the comforts and convenience we offer. I look forward to the opportunity of welcoming you back to our hotel when your travels bring you through Toronto Airport. Kind regards Catherine Velie General Manager More 

nassau,bahamas
Level Contributor
41 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Had a short couple hours layover here for a trip to Edmonton and personally i think 250+ a night is a step price for an airport hotel but its a nice place. Its very convenient as you can walk directly from the terminal to the hotel. All in all a decent stay.

Helpful?
Thank bahamalady
SheratonGateway, General Manager at Sheraton Gateway Hotel Toronto Airport, responded to this review

Thank you for taking the time to share your recent experience in our hotel. I am glad that you enjoyed the comforts and convenience we offer. I look forward to the opportunity of welcoming you back to our hotel when your travels bring you through Toronto Airport. Kind regards Catherine Velie General Manager More 

Harrow, Ontario
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked a trip to Cuba and needed to overnight to catch a very early morning flight. We got a very good deal here. Room was clean and well appointed . Bed was rather soft but it was a quiet room and we had high speed internet. Staff was very welcoming and check out very easy.

Helpful?
Thank drqigong
SheratonGateway, General Manager at Sheraton Gateway Hotel Toronto Airport, responded to this review

Thank you for taking the time to share your recent experience in our hotel. I am glad that you enjoyed the comforts and services we offer. I look forward to the opportunity of welcoming you back to our hotel when your travels bring you through Toronto Airport. Kind regards Catherine Velie General Manager More 

CANADA EH!
Level Contributor
70 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 1 week ago

I was happy the hotel was so close to airport, saved us a lot of time for morning check in. Downfall, one area for elevators, LONG walk if you are near the end of east/west wings. Rooms were very nice, tastefully decorated. Spacious too. Beds comfy and pillows too. Cleaning staff were so friendly and helpful. Thumbs up to the... More 

Helpful?
Thank NrthrnGurlEh
SheratonGateway, General Manager at Sheraton Gateway Hotel Toronto Airport, responded to this review

Thank you for taking the time to share your recent experience in our hotel. I am glad that you enjoyed the comforts and services of our hotel. Thank you for taking the time to acknowledge the services of my team, in particular your room attendant. I have forwarded your feedback to my Housekeeping Manager so that our associate receives recognition... More 

2 reviews
1 of 5 stars Reviewed 1 week ago

The quality of the food served at the bar was far below what may be expected in a place like this. Chicken club sandwich had overcooked chicken in tons of mayo. Wairtstaff unpleasant, close to being rude.

Helpful?
Thank J K
Management response:

Hello, I would like to thank you for taking the time to write us about your experience from your recent stay at The Sheraton Gateway Hotel. Your feedback is important to us so we can focus our attention to matters that will make each stay at our hotel a memorable one. I would like to sincerely apologize for the inconvenience... More 

Ingersoll, Canada
Level Contributor
124 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed and parked at this airport hotel. Very convenient to the airport. It connects to terminal three via an overhead bridge. Service was very good. The room on club level was very spacious. Overall, a very good short stay.

Helpful?
Thank eddibow
SheratonGateway, General Manager at Sheraton Gateway Hotel Toronto Airport, responded to this review

Thank you for taking the time to share your recent experience in our hotel. I am glad that you enjoyed the comforts of our club level. I look forward to the opportunity of welcoming you back to our hotel when your travels bring you through Toronto Airport. Kind regards Catherine Velie General Manager More 

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Club Runway Double Room (28)
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The only hotel located inside Toronto's International Airport. It's the perfect choice for comfort and convenience. No shuttle required. ... more   less 

Additional Information about Sheraton Gateway Hotel Toronto Airport

Address: Terminal 3, Toronto International Airport, Mississauga, Ontario L5P 1C4, Canada
Location: Canada > Ontario > Mississauga
Price Range: $138 - $344 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Gateway Hotel Toronto Airport 4*
Number of rooms: 474
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Also Known As:
Sheraton Hotel Toronto Airport
Toronto Sheraton
Sheraton Gateway Hotel Toronto Airport Mississauga, Ontario
Hotel Style:
#14 Family Hotel in Mississauga
#16 Business Hotel in Mississauga
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