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Windermere Manor Hotel & Conference Centre

Traveler (74)
Room & Suite (25)
Dining (4)
Certificate of Excellence

About

#17 of 41 hotels in London
Location
Cleanliness
Service
Value
Certificate of Excellence
Boutique Hotel located in North London. All hotel rooms include complimentary continental breakfast, wireless internet, and ample parking. This hotel is within walking distance to University of Western Ontario, LHSC, & University Hospital. The Windermere Manor is a ten minute drive to Downtown London. Local attractions close by also include Budweiser Gardens and Western Fair District. Onsite fine dining restaurant; Restaurant Ninety One; available for breakfast, lunch, and dinner. On site Conference Center offering a variety of banquet rooms ranging from 8 to 120 guests with on site catering.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Free breakfast
Evening entertainment
Business Center with Internet Access
Conference facilities
Baggage storage
Free internet
Wifi
Internet
Bar / lounge
Restaurant
Breakfast buffet
Vending machine
Banquet room
Meeting rooms
Fax / photocopying
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Non-smoking rooms
Suites
Air conditioning
Housekeeping
Room service
Safe
Microwave
Flatscreen TV
Refrigerator
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Good to know
HOTEL CLASS
HOTEL STYLE
Historic Hotel
Mid-range
348Reviews
0Q+A
94Room tips
Traveler rating
  • 141
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  • 52
  • 21
  • 15
Time of year
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Popular mentions
Overall my stay was pretty good. I apparently had one of the larger rooms and it was clean and comfortable. It's not fancy and the decor is date, but it was a good stay at a good price. The parking is odd. The restaurant next door that is affiliated was nice.
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Response from Gwen W, Front Office Manager at Windermere Manor Hotel & Conference Centre
Responded Jun 6, 2019
Thank you for taking the time to let us know that you enjoyed your stay with us, over all. We look forward to seeing you again, in the near future!
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We stayed in a suite. It felt luxurious even if it is a little tired around the edges. The room was excellent. Clean, well furnished and comfortable. Out the window we watched some deer - - yes in the City of London. The staff are first rate. The on site restaurant is a little too fancy for our taste but we were happy. Love the place. Have used it as our home away from home for many years.
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For the life of me, I can’t see how this property has a certificate of excellence. Read the details on the reviews. Not the star rating. Outdated. Overpriced for room design and condition. Had to move to another room and that wasn’t anything to brag about. This is not a boutique hotel or B&B. It’s a 2 star hotel. If you want that you’ll be happy. If not go elsewhere.
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Response from Gwen W, Front Office Manager at Windermere Manor Hotel & Conference Centre
Responded Jun 1, 2019
So sorry that you were not happy with your stay. We have renovated some of our floors but not all of them. I am not sure which room you were in and why you were moved but if you wish to elaborate, I would be more than interested in knowing. My email address can be found on the website. All the best for now.
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Upon arrival to the hotel, we were very impressed with the heritage property - the outside is beautiful! However, upon opening the door to our room, we were disappointed. The room did not match the rest of the property- it was quite tired and rundown looking with ceiling stains, old window coverings, stains in the bathroom and furniture that seemed unsafe to sit on. This property could be quite nice with more upkeep.
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Response from Meander828012, Public Relations Manager at Windermere Manor Hotel & Conference Centre
Responded May 2, 2019
Dear Brandie R Greetings of the day!!! Thank you for the review of your past stay with us. We regret the inconvenience caused to you while staying in the Hotel .We have acknowledged the same and would like to assure that we will look into the details of it. Thank you again for your feedback and we hope you will consider staying with us again.
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The Manor Hotel is old, in need of thorough cleaning and constant maintenance as are most century old buildings. I hope the budget for this year includes paint and second hand smoke damage nitigation, We had to be moved to a fresher smelling room upon arrival due to te unsatisfactory odour of the first room offered, The staff was entirely understanding as my wife’s allergies ramped up in in intensity and discomfort. The fact that I was due to undergo surgery the following day was already stressful enough so being helped smartly and efficiently by Windermere staff was a great bonus. I encourage any and all to enjoy this grand property for a good value stay. The quirks of an old property can be charming but with vigilance and maintenance there is a lot of life left in her. The close proximity to London Health Sciences is a bonus as well as easy acces. To the rest of the city poses no problem. We hope the Manor has a prosperous future.
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Response from Gwen W, Front Office Manager at Windermere Manor Hotel & Conference Centre
Responded Apr 17, 2019
Thank you for taking the time to let us know how your stay was. We are very pleased that we were able to rectify changing your room quite swiftly! Unfortunately, it appears that you were given a room that someone may have smoked in the night before. Windermere Manor became a non smoking hotel long before others joined in the fight. It has been a non smoking hotel for perhaps at least 15 years. However, there is the occasional guest that will smoke in the rooms and it appears that even though the room was cleaned, the housekeeper didn't notice (or at least let us know at the front desk) that someone may have smoked in this particular room. We do apologize for this and we are so happy that we could change your room, without question! With an old property such as ours, each year we take on a lot of maintenance projects. I'm not sure what room or floor you were on, but we have recently refreshed some of our rooms. The paint that you are referring to would probably be on the outside of the building. We have proposed an itemized list for next years repairs and updating and hopefully the money will be spent wisely on the area most needing work. All the best to you for now and once again, I thank you for your comments.
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PRICE RANGE
$122 - $143 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
windermere manor london
LOCATION
CanadaOntarioLondon
NUMBER OF ROOMS
47
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