We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Courtyard London

Show Prices
#18 of 41 Hotels in London
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Courtyard London
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

309 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 307: English reviews
Bolton, Canada
Reviewed 4 days ago NEW

Rooms were great and cleaning staff was excellent. Check in was professional and pleasant. Security staff was extremely rude, confrontational and abusive to children and very unprofessional. Night Management staff was rude and was more interested in going home than dealing professionally with the situation. Need a course in public relations and how to deal with customers. Should find another...

 Report
Helpful?
Thank mg662016
Zita G, Front Office Manager at Courtyard London, responded to this review

Dear mg662016, Thank your for your feedback during your recent stay with us. I am glad to hear that you enjoyed the hotel and the food from our Bistro. Please accept my sincere apology for the staff attitude. I will certainly share your feedback with them. I do hope that you will give us another chance in the future. Please...

Toronto, Canada
Reviewed 2 weeks ago

This was the hotel that I wanted to stay at for our Hockey tournament as I am a Marriott Gold Member and prefer the brand to all others. I was hesitant when I heard that the hotel had three other hockey teams staying on the same weekend and that there was only one hospitality room that needed to be shared...

 Report
Helpful?
Thank aquick18
Zita G, Front Office Manager at Courtyard London, responded to this review

Dear aquick18, Thank you so much for writing such a great detailed review on your recent stay with us! I have shared your review with staff and we are all pleased that you enjoyed your stay with us. We do our best to accommodate all our guests. Great suggestions about breakfast, the pool and room assigning, definitely something for us...

Ajax
Reviewed 3 weeks ago via mobile

Our second time here :) Convenient location near the 401 with adequate parking. Lovely, clean, modern room with large tv easily visible from both beds. Comfortable bed and quiet room temperature control. Very quiet in front corner overlooking north parking area. Staff were friendly and efficient. Unusually large lounge and bar area with private sitting for business and family functions....

 Report
Helpful?
Thank BigBlue01
Zita G, Front Office Manager at Courtyard London, responded to this review

Dear BigBlue01, Thank you so much for writing such a great review on our Courtyard Marriott and thank you for choosing us for your accommodations. I am happy to hear that have enjoyed your stays with us and hope to see you again in the future. Warm Regards, Zita Graham Front Office Supervisor.

Guelph, Canada
Reviewed 3 weeks ago

We stayed at this hotel as part of a hockey tournament group booking. As part of the group, "breakfast" was provided. Breakfast consisted of muffins, croissants, eggs, fried potatoes and French toast. No meat. The hotel was incredibly noisy. Any conversation happening in the halls could be heard clearly in the rooms. They were very strict about not playing mini...

 Report
Helpful?
Thank Exj132
Zita G, Front Office Manager at Courtyard London, responded to this review

Dear Exj132, Thank you for writing a review on your recent stay with us! We appreciate you taking the time to share your experience during your stay. We hope to welcome you back in the future! Warm Regards, Zita Graham Front Office Supervisor

Fort Erie, Canada
Reviewed 3 weeks ago via mobile

The hotel is in a great location. Close to restaurants and shopping centres. I have stayed before and had a great experience. However, this time the experience was not very pleasant. Their was no cups for the coffee. When we called the front desk we had to get the cups ourself. The next day I had to call housekeeping at...

 Report
Helpful?
Thank SparkleSparkle24
Zita G, Front Office Manager at Courtyard London, responded to this review

Dear SparkleSparkle24, Thank you for sharing your feedback with us. This is truly not the customer service that we strive for. I have shared your feedback with appropriate hotel staff to ensure that this was an isolated incident. I do hope to once again welcome you back the next time you are in the London areal. Warm Regards, Zita Graham...

Toronto, Canada
Reviewed November 2, 2016

Great location, Marriott quality and excellent management. Rooms are very well equipped. A night light would be a great addition for the bathroom. Both one at a nearby store. Friendly staff and attention to detail. Good people.

 Report
Helpful?
Thank David876
Zita G, Front Office Manager at Courtyard London, responded to this review

Dear David876, Thank you so much for taking the time to write a review on our Courtyard! I am truly happy to hear that you thoroughly enjoyed your stay and look forward to welcoming you back! Zita Front Office Supervisor

Ontario,Canada
Reviewed October 13, 2016

We stayed here recently with a group of martial artists. This is our 3rd or 4th stay here as we organize for the group each year. At the same time there were other sports teams staying here. We have stayed here several times before and found the service not as good this time. The billing was incorrect. The rug was...

 Report
Helpful?
1Thank advisorfromthenorth
Zita G, Front Office Manager at Courtyard London, responded to this review

Dear advisorfromthenorth, Thank you for taking the time to write a review on our hotel. We appreciate feedback such as yours to help us improve in areas needed. We do try our best to keep groups together as much as possible. I thank you for choosing our Courtyard for your group accommodations the past few years and do hope that...

Oakville, Canada
Reviewed September 16, 2016

My entire experience with this hotel was positive. Hotel is right off the highway and easy to find. Lots of free parking and hotel looks inviting from outside. Inside lobby and Bistro area very modern, spacious and appealing. Front desk staff was very friendly and helpful. Check in was quite quick. Our room was very spacious with two queen beds,...

 Report
Helpful?
Thank Sporty_Girl_13
Zita G, Front Office Manager at Courtyard London, responded to this review

Dear Sporty_Girl_13, Thank you for sharing your experience with us on Trip Advisor. I'm delighted to hear that you thoroughly enjoyed your stay. Thank you for the recommendation! Warm Regards, Zita Graham Front Office Supervisor

Windsor, Canada
Reviewed September 14, 2016 via mobile

I stayed at the hotel for 2 nights while on business in the area. First night was horrible for sleep due to the fact I am a light sleeper and need a tv in hotels to drown out other noises so I can sleep. The TV needed an excosisim as the volume would go up and I would turn it...

 Report
Helpful?
Thank Michelle R
Zita G, Front Office Manager at Courtyard London, responded to this review

Dear Michelle R, Thank you for your review. I am terribly sorry to hear about your experience the first night but am happy to hear that you enjoyed the rest of your stay. I am also happy to hear that you will be staying with us again, we look forward to welcoming you back. Warm Regards, Zita Graham Front Office...

Ontario
Reviewed September 13, 2016

Size of room 8/10 - the room was quite small Cleanliness 9/10 - there was a used coffee pod left in the coffee maker from a previous guest. There were several stains on the carpet Linens 10/10 Water pressure and temperature 10/10 Bed comfort 10/10 Noise level - 10/10, I was worried as I was placed directly next to the...

 Report
Helpful?
Thank Helper_One
Zita G, Front Office Manager at Courtyard London, responded to this review

Dear Helper_One, Thank you for taking the time to write a review on your recent stay with us! We hope to see you again whenever your travels bring you back to the London area. Warm Regards, Zita Graham Front Office Supervisor

Questions? Get answers from hotel staff and past guests. Ask a question

128 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (68)
Viewed
Room/Suite (20)
Viewed
Bathroom (7)
Viewed
View from Room (3)
Viewed
Hotel & Grounds (10)
Viewed
Other (28)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (60)
Viewed
Room/Suite (17)
Viewed
Pool/Beach Area (3)
Viewed
Business Center/Function Rooms (4)
Viewed
Bathroom (2)
Viewed
Hotel & Grounds (8)
Viewed
Dining (1)
Viewed
Other (25)
Check In Check Out
Hotels you might also like...
Travelers also viewed these London hotels
Westminster
Hampton Inn by Hilton London
Show Prices
Show Prices
Show Prices
Westminster
TownePlace Suites London
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hotel in London, Ontario Boasts Convenient Location Well-appointed rooms and a friendly staff are waiting to welcome you to the Holiday Inn Hotel & Suites of London, Ontario. Our hotel's location near Highway 401 makes it easy to access downtown London, and we offer complimentary transport to London International Airport (YXU). London is an energetic city with many famous attractions, from the WesterFairRaceway to The Grand Theatre in the heart of downtown London, Ontario. Our hotel's guests can cheer for the London Knights hockey team at the John Labatt Centre, picnic at the Storybook Gardens or shop at White Oaks Mall, the largest shopping Centre in London. Our rooms are ideal for business travelers, and our hotel is located minutes from Victoria Hospital, London Health Sciences Centre, the University of Western Ontario, Siemens, 3M, Ford and the London Convention Centre. Lodging here also gives you easy access to our 2,000 sq. ft. of meeting space and 24-hour Business Centre. From the on-site restaurant to the free high-speed Internet access, we offer the amenities you need for your stay in London, Ontario. Our hotel rates include complimentary access to the 24-hour Fitness Centre, indoor, heated pool and whirlpool. Every room features comfortable bedding, a 25' TV and a spacious work area; rooms with Jacuzzi tubs and suites with living rooms, sofa beds and additional amenities also available. ... more   less 

Additional Information about Courtyard London

Address: 864 Exeter Rd, London, Ontario N6E 1L5, Canada
Location: Canada > Ontario > London > Westminster
Price Range: $86 - $137 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard London 3*
Number of rooms: 120
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Marriott, Hotels.com, Priceline, Travelocity and Booking.com so you can book your Courtyard London reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard London Ontario
Hotel Style:
#3 Business Hotel in London
#6 Family Hotel in London
#10 Romantic Hotel in London
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Courtyard London staff and other travelers.
3 questions
Ask a question

See all questions (3)

Questions? Get answers from Courtyard London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask the staff.”
 of 5 bubbles David876, Nov 2, 2016 | Read review
“ask for a quiet room away from sports teams”
 of 5 bubbles advisorfromthenorth, Oct 13, 2016 | Read review
“Any floor is good”
 of 5 bubbles Melicoop123, Sep 13, 2016 | Read review
“remember to bring a bathing suit. Nice pool”
 of 5 bubbles 758bonnier, Sep 3, 2016 | Read review
“I rated this as a budget stay due to the extremely good deal I got by being a Marriott rewards member. Room is not budget.”
 of 5 bubbles gregdB5514VF, Jul 23, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay