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TownePlace Suites London

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#10 of 41 Hotels in London
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198 Reviews from our TripAdvisor Community

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Showing 198: English reviews
Gatineau, Canada
Level Contributor
29 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 1 week ago via mobile

Traveled with my musician colleagues for a show in London. Not far from downtown. Free parking. Courteous service. I used the mobile checkin feature which was a breeze. Rooms were ready with modern appointments. It was nice to have a kitchenette stocked with cutlery, flatware and cookware, as well as a nearly full-size fridge. Bathroom was very clean, great shower... More 

Helpful?
Thank nebulaboy
Amanda D, Guest Services Manager at TownePlace Suites London, responded to this review

Dear nebulaboy: Thank you so much for taking the time to leave us a review! I am so thrilled to hear you enjoyed your stay. I'm glad you were able to utilize our mobile check-in feature. I hope you had a great show! We look forward to seeing you the next time your travels bring you back to London! Sincerely,... More 

Toronto, Canada
2 reviews
Reviewed 1 week ago

We have been coming to minor hockey tournaments in London for the past 20+ years and the TownePlace Suites by Marriott is by far the best experience ever. Amanda and Kelly could not do enough to ensure out stay was to notch. The bed was like heavenly and recent modern renovations are first class. Highly recommend this London Hotel.

Helpful?
Thank 167barty24
Amanda D, Guest Services Manager at TownePlace Suites London, responded to this review

Dear 167barty24: Thank you so much for leaving us such a glowing review! I am so pleased to hear you enjoyed your stay, and you can count this as your best experience ever. I will be sure to share your review with Kelly and our entire team! I hope you did well in the tournament! We look forward to having... More 

Toronto
Level Contributor
192 reviews
178 hotel reviews
common_n_hotel_reviews_1bd8 401 helpful votes
Reviewed 2 weeks ago

We stayed here while in town for a ringette tournament. The property is just off the 401 in an area containing several hotels. It is easy to find and there is ample parking. We were checked in quickly by a wonderful and friendly lady; very helpful with directions and the hotels amenities. It is worth noting that this is a... More 

Helpful?
Thank ToSquareBob1
Amanda D, Guest Services Manager at TownePlace Suites London, responded to this review

Dear ToSquareBob1: Thank you for taking the time to leave us such a detailed review! I am pleased to hear you enjoyed your stay during such a busy time! I hope you were able to make use of all the amenities our hotel has to offer. We look forward to seeing you again when your travels bring you back to... More 

Montreal, Canada
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago via mobile

We were very impressed with the Towneplace Suites in London, Ontario. Marriot took over this property, renovated it, and re-opened 1.5 years ago. The hotel looks completely rejuvenated, clean, bright, and modern. The rooms are equipped with a stocked kitchenette for extended stays. This provides a bit of extra space in each room. Besides having a lot of electrical outlets... More 

Helpful?
Thank Gary W
Amanda D, Guest Services Manager at TownePlace Suites London, responded to this review

Dear Gary: Thank you so much for taking the time to leave us such a detailed and glowing review! I am so pleased to here you enjoyed your stay! I will certainly be passing along your kind comments to our entire team! We look forward to seeing you again when your travels bring you back to London! Sincerely, Amanda Dusa... More 

Guelph
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago via mobile

We recently stayed at this hotel with our team and were very pleased. The hotel was a travelodge and was switched to a towneplace suites and is great. Very clean and new smelling. Rooms are spacious and comfortable with a mini fridge and microwave with ample counter space. They were very willing to allow us to use the common space... More 

Helpful?
Thank Tuscanfan2013
Amanda D, Guest Services Manager at TownePlace Suites London, responded to this review

Dear Tuscanfan2013: Thank you for taking the time to leave us such a glowing review! I am so pleased to hear you enjoyed all of the renovations we did, and your room. I will share your kind comments with the rest of our team! We look forward to seeing you again when your travels bring you back to London! Sincerely,... More 

kansas city
Level Contributor
69 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 3 weeks ago

While visiting the FALLS in Ontario, Can., we were booked at the Towne Place Suites overnight. We enjoyed a spacious room, two Queens, with a fully equipped kitchenette, including mic, dishwasher, full size fridge, coffee maker, and an eating bar with chairs. Everything very clean. The high beds were so comfy we didn't want to get up in the morning.... More 

Helpful?
Thank chickone
Amanda D, Guest Services Manager at TownePlace Suites London, responded to this review

Dear chickone: Thank you for taking the time to leave us a review. I am thrilled to hear you enjoyed staying with us! I am glad you were able to make use of all the amenities your room had to offer. We look forward to seeing you again when your travels bring you back to London! Sincerely, Amanda Dusa Guest... More 

Markham, Canada
1 review
Reviewed 4 weeks ago

I've never experienced a hotel with worse customer service. We had guests staying in at least 20 rooms for our daughters wedding, a few for the whole weekend. None of our guests rooms were near each other even though we had made requests that they should be. They were all over the hotel. On the Friday of the rehearsal dinner... More 

Helpful?
Thank JennZS
Amanda D, Guest Services Manager at TownePlace Suites London, responded to this review

Dear JennZS: Thank you for taking the time to leave us a review. I am sorry to hear you did not have a pleasant stay with us. It is our goal to provide a positive stay for every guest in our hotel, and unfortunately we were not able to reach that goal during your stay. I have reached out to... More 

1 review
Reviewed 4 weeks ago

I recently stayed at Town Place Suites for two nights, Driving the Purto Rico boxing team around while at a Tournament in London Ontario. The rooms were top quality and the breakfast were excellent, and the staff were so polite and helpful, a lovely place to stay and I will again. Photo taken in the car park Alan Louthe

Helpful?
Thank Alan L
Amanda D, Guest Services Manager at TownePlace Suites London, responded to this review

Dear Alan L: Thank you for taking the time to leave us such a glowing review! I am pleased to hear you enjoyed your stay, and received top-notch service from our staff. I will be sharing your kind comments with them. We look forward to seeing you again when your travels bring you back to London! Sincerely, Amanda Dusa Guest... More 

Canada
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 weeks ago

We spent a 4 day weekenda in a superb room! full kitchen...excellent comfortable king bed with good pillows! Our room was very clean with all amenities stocked for kitchen and bath! Couch and living room/office area was good size, decor sharp....worked out just perfect! Very quiet in the mornings and nites! even with hockey teams there! The staff were all... More 

Helpful?
Thank Cathy B
Amanda D, Guest Services Manager at TownePlace Suites London, responded to this review

Dear Cathy B: Thank you for taking the time to leave us a review! I am so thrilled to hear you enjoyed your stay! I will pass along your kind comments to Donna and the rest of the team! We look forward to seeing you again when your travels bring you back to London! Sincerely, Amanda Dusa Guest Services Manager More 

New Baltimore, Michigan
Level Contributor
63 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 4 weeks ago via mobile

Excellent accommodations for a weekend meet up with family. Being familiar with London, I found the location to be close enough to an evening concert at Budweiser Gardens and to various dining, shopping, and city touring. The suites are roomy, pleasantly decorated, quiet (we use a white noise machine), with the benefits of an above average complimentary breakfast and a... More 

Helpful?
Thank crzywestiewomyn
Amanda D, Guest Services Manager at TownePlace Suites London, responded to this review

Dear crzywestiewomyn: Thank you for taking the time to leave us a review! I am pleased to hear you enjoyed your stay, and found the location of our hotel convenient for your travels within London. I will pass along your comments to Donna and the rest of our team! Thank you for the fan suggestion, we are currently looking to... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The TownePlace Suites by Marriott(R) is London, Ontario's newest hotel. It is an extended-stay retreat, designed for you to work and live with the comfort, flexibility and affordability you need. Relax and feel at home with a fully equipped kitchen, high-speed Internet access and a state-of-the-art Fitness Centre. Enjoy our complimentary hot breakfast each morning in our spacious breakfast lounge. Ideally located off Highway 401 and 402, the TownePlace Suites by Marriott(R) is centrally located between Windsor and Toronto. ... more   less 

Additional Information about TownePlace Suites London

Address: 800 Exeter Rd, London, Ontario N6E 1L5, Canada (Formerly Travelodge London South)
Location: Canada > Ontario > London > Westminster
Price Range: $74 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — TownePlace Suites London 3*
Number of rooms: 126
Reservation Options:
TripAdvisor is proud to partner with Marriott, Orbitz, Travelocity, Hotels.com, Priceline and Booking.com so you can book your TownePlace Suites London reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Travelodge London South Hotel London
Travel Lodge London
London Travelodge
London Travel Lodge
TownePlace Suites London Ontario
Hotel Style:
#1 Romantic Hotel in London
#4 Best Value Hotel in London
#7 Business Hotel in London
#9 Family Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from TownePlace Suites London staff and other travelers.
6 questions
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Questions? Get answers from TownePlace Suites London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Very spacious room. with great amenities.”
 of 5 bubbles 167barty24, 1 week ago | Read review
“Elevators available.”
 of 5 bubbles chickone, 3 weeks ago | Read review
“a really nice hotel, and the staff , 5 star”
 of 5 bubbles E6278XGalanl, 4 weeks ago | Read review
“The beds are THE most comfortable on the planet.”
 of 5 bubbles Fish14711, Oct 11, 2016 | Read review
“Since the rooms are suites, hard to go wrong.”
 of 5 bubbles 961rebeccan, Sep 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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