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Residence Inn London Downtown

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Residence Inn London Downtown
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279 Reviews from our TripAdvisor Community

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Showing 274: English reviews
Dundas, Canada
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

For business travel, nothing beats a hotel that delivers solid, excellent service EVERY time you visit. The Residence Inn is one of those fabulous places to stay that takes the worry out of the accommodation part of travel. The rooms are always clean, comfortable and spacious. Staff are incredibly friendly. What more can I ask?

Helpful?
Thank Jim H
Vancouver, Canada
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Booked this hotel for the long weekend to find that the hotel was very dated - the rooms had newer furniture but the walls and aura was very stuffy and musty. My husband's dust allergies kicked in and we had to get him allergy meds by the second night. To renovate it properly you need to get rid of the... More 

Helpful?
1 Thank Janet88
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear Janet88, I am disappointed to hear that we did not exceed your expectations during your stay this past weekend. We will meet as a management team to further discuss your comments. As for Marriott Standards, our hotel and team do quite well during our Marriott Audit that our brand conducts annually. I do appreciate your feedback and please feel... More 

Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Stayed at this place for a night with my wife. Very clean with friendly staff. Their breakfast was excellent, which was included in the price. My only negative comment would be the $14.00 parking fee. But, pretty much all hotels charge this fee. You are fortunate if on the odd occasion it gets waived. Great place to stay if you... More 

Helpful?
Thank Johnson k
Winnipeg, Canada
Level Contributor
76 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed August 22, 2016 via mobile

This is a 14 floor hotel in a downtown environment. There is an under-$20/night parking fee for either above ground or underground stalls. There is a convenience store next door. There didn't appear to be much close by for shopping or restaurants, but we didn't venture far. We had a spacious studio on the top (14th) floor. Breakfast was the... More 

Helpful?
Thank dayebob
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear Dayebob, I want to thank you for this review, the next time you are back visiting us please stop by our front desk as one of our Guest Service agents would be happy to assist you in finding great restaurants and shopping with in a two minute walk. I will share with our staff your kind comments. More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed August 22, 2016

I have stayed at hundreds of hotels for business and pleasure. I have never encountered this fraud scam. I booked a suite for myself and two sons over the August civic holiday in order to visit family friends and the local university. After my stay a $380 charge appeared on my credit card. I phoned to find out what this... More 

Helpful?
1 Thank Karin W
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear Karin W, Thank you for bringing your concern on to this forum. You have every right to know what these charges were on to your account during your last stay with us. Our General Manager and our Guest Service Department had made several efforts to communicate with you the past two weeks to resolve and clarify these charges. We... More 

London, Canada
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed August 16, 2016 via mobile

If you want to pay a little more for your hotel stay and sleep in total comfort...try the Residence hotel downtown London. The suite was nicely laid out, kitchenette and seating area. Decor a little outdated but very clean and comfortable. The hotel staff were very pleasant and breakfast the next morning was very good...full breakfast with plenty of fresh... More 

Helpful?
1 Thank Lori H
Toronto, ON
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed August 1, 2016

First off, our two night stay with our two young children was really nice. The hotel staff were super nice and friendly. The place was clean and quaint. Some of the parts of the room are a little run down but I am super picky and am used to staying in fairly luxurious hotels, so that being said, I was... More 

Helpful?
1 Thank NancyH1333
Toronto, Canada
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed July 27, 2016

We stayed with friends and family since this location is closed to downtown and we go to the sunfest every year and this is the first time in this hotel. the rooms are spacious however all related to food is completely disastrous, dirty plates and utensiles, dirty tables for long time even when there were 2 clients in restaurant. Burned... More 

Helpful?
Thank Juan R
RIL2011, Front Office Manager at Residence Inn London Downtown, responded to this review

Dear Juan R, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Residence Inn London Downtown. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for any issues... More 

Ontario
Level Contributor
66 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 stars Reviewed July 24, 2016

Stayed here for a little getaway. The front desk clerk was so friendly and kind. Our room was great. Did not realize it came with a full kitchen! Had I known I would not have wasted the money we did going out to dinner. Great location. Complimentary breakfast was more than enough to get you on your way. Would definitely... More 

Helpful?
Thank czechmate1ca
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 20, 2016 via mobile

We stayed from July 14-18 with our 2 children. The suite was extremely spacious and well-equipped, resembling a one bedroom apartment. Extremely clean and tidy, with housekeeping staff being extremely accommodating if we were sleeping late. The daily complimentary breakfast was well appointed with a very decent selection for all tastes, with ample dining space.

Helpful?
Thank Helen-Marie R
Questions? Get answers from hotel staff and past guests. Ask a question

53 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Free Breakfast
  • Restaurant
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Self-Serve Laundry
  • Meeting Rooms
  • Laundry Service

Additional Information about Residence Inn London Downtown

Address: 383 Colborne St, London, Ontario N6B 3P5, Canada
Location: Canada > Ontario > London > Central London
Price Range: $113 - $203 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn London Downtown 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Residence Inn London Downtown Hotel London
London Residence Inn
Residence Inn London Downtown Ontario
Hotel Style:
#9 Business Hotel in London
#10 Family Hotel in London
#12 Romantic Hotel in London
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