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Residence Inn London Downtown

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Residence Inn London Downtown
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276 Reviews from our TripAdvisor Community

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Showing 271: English reviews
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed at this place for a night with my wife. Very clean with friendly staff. Their breakfast was excellent, which was included in the price. My only negative comment would be the $14.00 parking fee. But, pretty much all hotels charge this fee. You are fortunate if on the odd occasion it gets waived. Great place to stay if you... More 

Thank Johnson k
Winnipeg, Canada
Level Contributor
77 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

This is a 14 floor hotel in a downtown environment. There is an under-$20/night parking fee for either above ground or underground stalls. There is a convenience store next door. There didn't appear to be much close by for shopping or restaurants, but we didn't venture far. We had a spacious studio on the top (14th) floor. Breakfast was the... More 

Thank dayebob
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear Dayebob, I want to thank you for this review, the next time you are back visiting us please stop by our front desk as one of our Guest Service agents would be happy to assist you in finding great restaurants and shopping with in a two minute walk. I will share with our staff your kind comments. More 

London, Canada
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

If you want to pay a little more for your hotel stay and sleep in total comfort...try the Residence hotel downtown London. The suite was nicely laid out, kitchenette and seating area. Decor a little outdated but very clean and comfortable. The hotel staff were very pleasant and breakfast the next morning was very good...full breakfast with plenty of fresh... More 

Thank Lori H
Toronto, ON
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

First off, our two night stay with our two young children was really nice. The hotel staff were super nice and friendly. The place was clean and quaint. Some of the parts of the room are a little run down but I am super picky and am used to staying in fairly luxurious hotels, so that being said, I was... More 

Thank NancyH1333
Toronto, Canada
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed 4 weeks ago

We stayed with friends and family since this location is closed to downtown and we go to the sunfest every year and this is the first time in this hotel. the rooms are spacious however all related to food is completely disastrous, dirty plates and utensiles, dirty tables for long time even when there were 2 clients in restaurant. Burned... More 

Thank Juan R
RIL2011, Front Office Manager at Residence Inn London Downtown, responded to this review

Dear Juan R, Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Residence Inn London Downtown. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for any issues... More 

Level Contributor
66 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed here for a little getaway. The front desk clerk was so friendly and kind. Our room was great. Did not realize it came with a full kitchen! Had I known I would not have wasted the money we did going out to dinner. Great location. Complimentary breakfast was more than enough to get you on your way. Would definitely... More 

Thank czechmate1ca
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 20, 2016 via mobile

We stayed from July 14-18 with our 2 children. The suite was extremely spacious and well-equipped, resembling a one bedroom apartment. Extremely clean and tidy, with housekeeping staff being extremely accommodating if we were sleeping late. The daily complimentary breakfast was well appointed with a very decent selection for all tastes, with ample dining space.

Thank Helen-Marie R
Milton, Canada
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed July 7, 2016 via mobile

My partner and I stayed here recently just for a one night getaway. The hotel is in easy walking distance of the restaurants and bars on Richmond Street, easy to cut through Victoria Park. The room was huge and nice and clean, hotel staff all very friendly and welcoming. Free breakfast in the morning, was appreciated and nice to have... More 

Thank Rbjdtb
Montreal, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 27, 2016

I recently stayed at this Residence Inn and checked out on Sunday, June 5 th, on a very upsetting note due to the treatment by Account Manager. I relayed to him my disappointment with the quality and lack of services I expected from a Marriott brand hotel. Upon arrival on Friday June 3rd, I called reception for some ice, and... More 

Thank Janice D
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear Janice D, I am sorry to hear that we did not exceed your expectations during your last stay. I understand that our Management Team had already been in touch with you and our Brand Marriott. Our goal is to meet all of our guests expectations during each stay, we hope to see you again the next time you are... More 

2 reviews
5 of 5 stars Reviewed June 27, 2016 via mobile

Morris checked me in and was amazing. He even went searching for a phone charger for me to use as I forgot mine. Answered all my questions in person & from room phone. Pete checked me out and was a great character to deal with. Funny yet kept it professional. The room was spectacularly clean & spacious. Even had a... More 

Thank Toni L
Questions? Get answers from hotel staff and past guests. Ask a question

52 photos of this hotel

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Room/Suite (10)
Bathroom (2)
Hotel & Grounds (2)
Other (10)

Management photos: Courtesy of the property manager

All Management Photos (28)
Room/Suite (14)
Hotel & Grounds (4)
Business Center/Function Rooms (2)
Dining (2)
Bathroom (1)
Other (5)
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  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Restaurant
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Self-Serve Laundry
  • Meeting Rooms
  • Laundry Service

Additional Information about Residence Inn London Downtown

Address: 383 Colborne St, London, Ontario N6B 3P5, Canada
Location: Canada > Ontario > London > Central London
Price Range: $96 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn London Downtown 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Residence Inn London Downtown Hotel London
London Residence Inn
Residence Inn London Downtown Ontario
Hotel Style:
#9 Business Hotel in London
#10 Family Hotel in London
#12 Romantic Hotel in London
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