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Residence Inn London Downtown

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Residence Inn London Downtown
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272 Reviews from our TripAdvisor Community

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Showing 267: English reviews
Toronto, Canada
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed yesterday NEW

We stayed with friends and family since this location is closed to downtown and we go to the sunfest every year and this is the first time in this hotel. the rooms are spacious however all related to food is completely disastrous, dirty plates and utensiles, dirty tables for long time even when there were 2 clients in restaurant. Burned... More 

Thank Juan R
Level Contributor
66 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for a little getaway. The front desk clerk was so friendly and kind. Our room was great. Did not realize it came with a full kitchen! Had I known I would not have wasted the money we did going out to dinner. Great location. Complimentary breakfast was more than enough to get you on your way. Would definitely... More 

Thank czechmate1ca
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We stayed from July 14-18 with our 2 children. The suite was extremely spacious and well-equipped, resembling a one bedroom apartment. Extremely clean and tidy, with housekeeping staff being extremely accommodating if we were sleeping late. The daily complimentary breakfast was well appointed with a very decent selection for all tastes, with ample dining space.

Thank Helen-Marie R
Milton, Canada
Level Contributor
26 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

My partner and I stayed here recently just for a one night getaway. The hotel is in easy walking distance of the restaurants and bars on Richmond Street, easy to cut through Victoria Park. The room was huge and nice and clean, hotel staff all very friendly and welcoming. Free breakfast in the morning, was appreciated and nice to have... More 

Thank Rbjdtb
Montreal, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I recently stayed at this Residence Inn and checked out on Sunday, June 5 th, on a very upsetting note due to the treatment by Account Manager. I relayed to him my disappointment with the quality and lack of services I expected from a Marriott brand hotel. Upon arrival on Friday June 3rd, I called reception for some ice, and... More 

Thank Janice D
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear Janice D, I am sorry to hear that we did not exceed your expectations during your last stay. I understand that our Management Team had already been in touch with you and our Brand Marriott. Our goal is to meet all of our guests expectations during each stay, we hope to see you again the next time you are... More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Morris checked me in and was amazing. He even went searching for a phone charger for me to use as I forgot mine. Answered all my questions in person & from room phone. Pete checked me out and was a great character to deal with. Funny yet kept it professional. The room was spectacularly clean & spacious. Even had a... More 

Thank Toni L
Kingston, Canada
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed June 22, 2016 via mobile

We stay here regularly when we visit family. Accommodation is accceptable, and one of the few places that have 2bedroom suites, allowing various family members to comfortably stay together. London's bizarre revenue grabbing parking restrictions mean you have to pay for parking and the underground lot is scary tricky. The food is mediocre, and the plastic / disposable waste will... More 

Thank Katherine R
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 18, 2016 via mobile

This hotel is well located. Rooms are fully equiped and huge! Beds are comfy. At a reasonnable price this it what you need. In bonus the staff at the desk is very helpfull giving us advise on the good restaurants in the area. In bonus you earn Marriott rewards points !

Thank Sylvain T
Copenhagen, Denmark
Level Contributor
497 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
4 of 5 stars Reviewed June 8, 2016

We were in town for five days and had a great stay here. The staff are very friendly and helpful, the computer and printer work, and the parking is abundant and close. The price was also pretty good. Breakfast was better than many places, though not great. Climate control in the rooms worked, the bed was comfy, and the coffee... More 

Thank morl8tr
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear Morl8tr, I am glad to hear that we made you happy during your stay. I will share with our staff your kind words, and we look forward to your next visit into our hotel. More 

Level Contributor
25 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed June 6, 2016

We stayed here for 4 nights and it was the perfect set up for us. A full separate kitchen and 2 king size beds separated by a living room with a pull out couch. The place was quiet and walking distance to the convention centre where we needed to be. Beds were comfortable and the kids swam at the YMCA.... More 

Thank luvs2travel79
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53 photos of this hotel

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Bathroom (2)
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Other (10)

Management photos: Courtesy of the property manager

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Room/Suite (15)
Hotel & Grounds (4)
Business Center/Function Rooms (2)
Dining (2)
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  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Restaurant
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Center with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Self-Serve Laundry
  • Laundry Service

Additional Information about Residence Inn London Downtown

Address: 383 Colborne Street, London, Ontario N6B 3P5, Canada
Location: Canada > Ontario > London > Central London
Price Range: $102 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn London Downtown 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Residence Inn London Downtown Hotel London
London Residence Inn
Residence Inn London Downtown Ontario
Hotel Style:
#9 Business Hotel in London
#10 Family Hotel in London
#12 Romantic Hotel in London
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