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Residence Inn London Downtown

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Residence Inn London Downtown
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296 Reviews from our TripAdvisor Community

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Showing 290: English reviews
Amherstburg, Ontario
Reviewed 2 days ago NEWvia mobile

Great hotel. Nice large rooms. Front desk staff friendly and helpful. And the greatest feature is that my room was dead quiet....a true luxury. The shampoo/conditioner could be larger and of a better quality. Also, I requested extra feather pillows and they were so lumpy. Please invest in some good quality down pillows. Thanks.

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Helpful?
Thank nanbik
Reviewed 6 days ago NEWvia mobile

Stayed at this location over 30 nights in the past 3 months. Always great service, clean, and quiet rooms. Located right downtown in London close to a mall, many restaurants, health clubs and London Knights hockey arena. Staff at this location is excellent.

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Thank michael m
Nova Scotia, Canada
Reviewed 4 weeks ago

The rooms are very nice and spacious, just what was needed after a long day of travelling cross country. Bedroom is separate from the main area. Price was a little high for my liking but possibly due to that being normal in London. However, one thing that really bothered me was the hotel denying my late checkout request due to...

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Helpful?
Thank Brad B
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear Brad B, I want to thank you for taking the time to write this review and giving us feedback on your last stay. I want to ensure you that we take great pride in serving all of our guests and that we meet all of their needs during their stay. Please contact me to further discuss your recent stay...

Kitchener, Canada
Reviewed 4 weeks ago via mobile

Had occasion to stay in this lovely two bedroom unit with a friend who's is in London for cancer treatment. Breakfast is OK and if they used real eggs it could be classed as excellent. Underground parking is $15 which is more than I like to pay. I mean, the basement is there regardless. Free WiFi which is very disappointing...

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Thank AdvisorOntario
Toronto, Canada
Reviewed 4 weeks ago

I do a lot of business travel in Ontario, so staying at a hotel that makes me feel like home away from home is important. The rooms are clean, and bright, staff extremely pleasant and helpful, and I have yet to find anything that gives me reason not to come back to the hotel while I stay in London. As...

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Thank markZ1999NX
Reviewed December 24, 2016 via mobile

We came to town for a family Christmas Party and planned overnight with gift exchange. We asked to change rooms due to configuration and the hotel staff were beyond helpful. the rooms are well equipped and have great city views. everything from check in to check out and parking was so easy. I will look here first next time i...

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Thank Jeff D
Calgary
Reviewed December 16, 2016

Large, well-furnished suite consisting of a bedroom, bathroom, small but functional kitchen and a large dining/sitting room. Bed was comfortable, with both foam and feather pillows. Very clean. No bar or restaurant (above-average complementary breakfasts served, however). Underground (cramped) parking. .Convenient to downtown. Efficient and friendly staff.

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Thank TrexN
Oakville, Canada
Reviewed December 4, 2016 via mobile

The Residence Inn London was a nice hotel with large spacious rooms. My only beefs are this the hotel doesn't own it's own pool you have all access to the YMCA next door which has a multi height level in the pool only 2 in North America. The room came with a microwave/convention oven. And a 2 burner cook top....

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Thank raybob009
Wiarton, Canada
Reviewed November 24, 2016

I come here every summer for a convention. I always have a great stay here. The room is super clean, the bed is very comfy, and the kitchen has everything I need. I love that all the dishes are there and there is a small dish washer. The staff will even go do groceries for you. Definitely stay here!

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Thank Chad H
Quebec
Reviewed November 18, 2016 via mobile

Positive: Nice and ultra spacious suites with full kitchen and separate bedrooms, friendly staff and service. Negative: The persistent bad odour (through out our 3 day stay) in the entry hall and elevator just spoiled it as we could not wait to get out to fresh air, room also did not smell fresh and the absolutely worst coffee ever served...

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Helpful?
Thank italcanerman
RIL2011, Director of Sales at Residence Inn London Downtown, responded to this review

Dear italcanerman, I want to thank you for taking the time to give us your feedback on this forum. We will meet as a management team to further discuss your comments. We hope to better serve you the next time you are in London.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Restaurant
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Self-Serve Laundry
  • Meeting Rooms
  • Laundry Service

Additional Information about Residence Inn London Downtown

Address: 383 Colborne Street, London, Ontario N6B 3P5, Canada
Location: Canada > Ontario > London > Central London
Price Range: $109 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn London Downtown 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Residence Inn London Downtown Hotel London
London Residence Inn
Residence Inn London Downtown Ontario
Hotel Style:
#9 Business Hotel in London
#10 Family Hotel in London
#12 Romantic Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from Residence Inn London Downtown staff and other travelers.
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Questions? Get answers from Residence Inn London Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“High floors”
 of 5 bubbles keasons, Oct 31, 2016 | Read review
“Ask for a corner suite.”
 of 5 bubbles H44-12, Oct 24, 2016 | Read review
“Anything above floor 2 is great!”
 of 5 bubbles jimhL6385AW, Sep 15, 2016 | Read review
“I stayed in one of the suites - which included a refrigerator, Microwave, etc. Pretty good.”
 of 5 bubbles johnsonk560, Aug 24, 2016 | Read review
“High floors have great views!”
 of 5 bubbles JanH3791, May 18, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question