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DoubleTree by Hilton Hotel London Ontario

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Traveler (38)
360
Panoramas (71)
Dining (56)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Fitness Center with Gym / Workout Room
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Paid Internet
Wheelchair access
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Room features
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Safe
Classic
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals
654Reviews
425Photos
8Q+A
42Room tips
Traveler rating
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  • 33
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Popular mentions
The hotel is tired and in need of an upgrade. Internet was very poor. No USB plug ins to recharge devices. My room was on the Main Street they cleared snow until2am I could not sleep. I would recommend the food quality for the large group events be looked at it was like the Chef
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Review collected in partnership with DoubleTree by Hilton
Hotel's Favorite
If you are needing to be downtown or adjacent to the London Convention Centre, then this is a great hotel. With elevated covered access to the convention centre, it is the ultimate in convenience. Centrally located in the downtown, there are many great restaurants within a
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Review collected in partnership with DoubleTree by Hilton
Response from Matteo A, Front Office Manager at DoubleTree by Hilton Hotel London Ontario
Responded 3 weeks ago
Thank you for your comment. It is always a pleasure to hear our guests compliment our endeavor. Your thoughts were shared with our team. Waiting your next visit.
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We stayed at 3 Hilton hotels this month in Canada, and the staff here were definitely the nicest. Dean at the Front Desk was very welcoming, even gave us a warm cookie upon checking in (i always appreciate nice touches like that). Breakfast spread was sufficient and the
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Response from Matteo A, Front Office Manager at DoubleTree by Hilton Hotel London Ontario
Responded 2 days ago
Thank you for your comment. It is always a pleasure to hear our guests compliment our endeavor. Your thoughts were shared with our team. Waiting your next visit.
Read more
This is my second time staying at the location. On both stays I was extremely satisfied with the level of care given by the employees of the hotel . They are extremely accommodating and friendly . The location down town is extremely accessible and easy to get to.
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Review collected in partnership with DoubleTree by Hilton
Response from Matteo A, Front Office Manager at DoubleTree by Hilton Hotel London Ontario
Responded 5 days ago
Thank you for your comment. It is always a pleasure to hear our guests compliment our endeavor. Your thoughts were shared with our team. Waiting your next visit.
Read more
We were here with my daughter's hockey team for the weekend. There was a long queue to get to front desk. By the time we got to reception, our room not ready (even though it was 4pm at this point). When room was ready a few hours later, there was no offer of compensation. When
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Response from Matteo A, Front Office Manager at DoubleTree by Hilton Hotel London Ontario
Responded 2 weeks ago
Thank you for your feedback. I understand your frustration and I apologize for your experience. I have addressed your concerns on an individual basis to ensure all our associates deliver the level of customer service our guests expect. We value your business and hope that you will re-consider staying with us again to allow us the opportunity to create a rewarding experience for you on your next stay.
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Professional photo exclusively commissioned by TripAdvisorDoubleTree by Hilton Hotel London Ontario
The Executive Suite at the DoubleTree by Hilton Hotel London Ontario
Professional photo exclusively commissioned by TripAdvisorDoubleTree by Hilton Hotel London Ontario
The Executive Suite at the DoubleTree by Hilton Hotel London Ontario
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Saturday & Sunday parking on the street is allowed, except between the hours of 2-5am. To save money I parked on the street and moved the car between those hours, all was fine. Park in the hotel underground garage if you don’t want the hassle.
1 vote
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Nope; it's all contained within the hotel...
0 votes
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No but they have a fantastic breakfast buffet for 15$
1 vote
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No, pool is shallow
0 votes
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Sorry I can't help you in this question. We never ate there but others told us the food was very good.
1 vote
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12
"12th floor was quieter that the 7th floor."
"Check Your Credit Card & Don't Pre-Pay for a room"
"Ask for the city view! Beautiful at night. And especially with that full moon coming through the room!"
"Great views from 20th floor."
"View your room first to ensure it is clean and doesn't smell musty."
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PRICE RANGE
$119 - $172 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton london ontario hotel londonlondon hilton
FORMERLY KNOWN AS
Hilton London Ontario
LOCATION
CanadaOntarioLondonCentral London
NUMBER OF ROOMS
336
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