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Holiday Inn Express & Suites London Downtown

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#18 of 42 Hotels in London
Certificate of Excellence
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253 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites London Downtown
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Showing 243: English reviews
Brantford, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 17, 2016

About a 20 minute walk from Harris park this was a great location if you are attending any events there. Was reasonable compared to other hotels for the night we stayed. Included a breakfast which was actually pretty decent so that was nice. Rooms are pretty nice but we did get one pretty close to the elevators (and the elevators... More 

Helpful?
Thank woodstrees8
BrittanyEF, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

Woodstrees8, Thank you for taking the time to review the Holiday Inn Express London Downtown. We are thrilled that our location met your needs and that you enjoyed the complimentary full hot breakfast. We are also happy to hear that our elevator security measures were working successfully during your stay. We hope to have the opportunity to host you again... More 

michigan
Level Contributor
306 reviews
133 hotel reviews
common_n_hotel_reviews_1bd8 258 helpful votes
4 of 5 stars Reviewed July 6, 2016

We needed a roadside hotel while in transit from Toronto. After winding around London we found this hotel in the middle of town. It was fine. It is clean and it is reasonably well furnished, although there was some wear and tear in the bathroom. We honestly just needed a clean, safe place to stay and this did the job.... More 

Helpful?
Thank pyegirl
BrittanyEF, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

Pyegirl, Thank you for your recent stay at our hotel. We are happy that you enjoyed your overall stay with us. I apologize that you were not informed about the parking cost as our hotel and every hotel downtown London do charge an overnight parking fee. We do have plenty of safety precautions for our guests in place so that... More 

Milton, Canada
Level Contributor
32 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed June 23, 2016

We stayed at the hotel the night of June 3rd . We were attending a race at Delaware Speedway. The hotel is an older hotel which appears to have been taken over by the HIE. The rooms are quite small in comparison to the the more modern Holiday Inn Express(s) we have stayed at recently. The hotel could use some... More 

Helpful?
Thank RACEFAN4888
BrittanyEF, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

RACEFAN4888, Thank you for your candid review. We are very fortunate to have such a central location in Downtown London. However because we are a downtown property we offer above and below ground parking onsite for our guests at a minimum fee of $11.99 plus taxes. The parking fee is standard in all the downtown properties in London. We are... More 

Toronto, Canada
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 10, 2016

I had a King suite. The room was somewhat outdated, however, it was at least comfortable and generally clean. Some useful items in the room included was a mini fridge, microwave, iron/board and hairdryer. Plug outlets were hard to find. Wireless internet worked well. Elevators worked but slow. The complimentary breakfast was one of the best features with a lot... More 

Helpful?
Thank Explorer-from-TO
BrittanyEF, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

Explorer-from-TO, Thank you for taking the time to review the Holiday Inn Express London Downtown. We truly appreciate feedback from our valued guests and we are thrilled that you enjoyed your stay with us. I will pass along your insight to the staff and we look forward to your next visit with us. Best Regards, Brittany F Assistant General Manager More 

Toronto, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 6, 2016

This hotel is at a good location. The room was clean. Check-in and check-out were quick and easy. Parking was reasonably priced. The complimentary hot breakfast was very good. Overall this hotel is great value

Helpful?
Thank ChristinaMarie1020
BrittanyEF, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

ChristinaMarie1020, Thank you for taking the time to review the Holiday Inn Express London Downtown. We are elated that you enjoyed all aspects of your stay. Comments from our valued guests such as yourself, is what we strive for on a daily basis. We hope we have the pleasure of your company in the near future. Best Regards, Brittany F... More 

Brantford, Canada
Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed June 3, 2016

We went into our weekend here in high hopes. As a Holiday Inn rewards member we have always enjoyed staying in their hotels... until this one. The day began alright until dinner came around and on our way down to the lobby in the elevator it broke. All 15 passengers remained calm and we called the front desk to alert... More 

Helpful?
1 Thank madimercante
BrittanyEF, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

madimercante, Thank you for your candid review and for being a loyal member of IHG. We are truly disappointed to hear about the issue that occurred during your stay with us. I can personally assure you that when the Guest Service Agents were made aware of the situation we contacted our third party elevator maintenance and were told someone would... More 

Bothwell, Ontario
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed June 3, 2016

We stayed May 28/2016. We were given a room on the 8th floor. We entered the room and could immediately see the carpet was filthy. TV reception was poor. You would watch TV for approx. 5 min and then lose reception. It would come back on but very irritating. We were leaving for the evening and met up with another... More 

Helpful?
Thank Rick_Denise
BrittanyEF, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

Rick_Denise, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We are truly sorry about any inconveniences that you faced regarding the elevator and having to use the stairs during your stay with us. The alarm system on our doors is for the safety and security of our guests so that the front... More 

Sarnia, Canada
Level Contributor
89 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 31, 2016

This hotel was at a good location at a decent price. The room was excellent and the complimentary hot breakfast was very good. Check-in and check-out were very efficient. Parking was reasonably priced.

Helpful?
Thank TwigDi
BrittanyEF, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

TwigDi, Thank you for taking the time to review the Holiday Inn Express London Downtown. We are elated that you enjoyed all aspects of your stay and we can’t wait until your next stay with us! Best Regards, Brittany F Assistant General Manager More 

Medicine Hat, Canada
Level Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed May 30, 2016

Best breakfast ever included - eggs, bacon, sausage both pork and turkey, cereal, muffins, bagels and on and on. Friendly staff, great location right downtown near lots of restaurants and bars. Big clean room with fridge and microwave.

Helpful?
Thank 154920Catherine
BrittanyEF, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

154920Catherine, Thank you for your review of the Holiday Inn Express London Downtown. We are thrilled that you enjoyed our complimentary hot breakfast, staff and location. A Guest experience like yours is what we strive for everyday and we look forward to hosting you again. Best Regards, Brittany F Assistant General Manager More 

Pittsburgh, Pennsylvania
Level Contributor
3 reviews
4 of 5 stars Reviewed May 25, 2016

Stayed there for one night. The room is a bit small but clean and comfortable. Breakfast is reasonable given the price. The parking lot is convenient but expensive. A couple of nice restaurants just outside the hotel.

Helpful?
Thank Erez_Fre
BrittanyEF, General Manager at Holiday Inn Express & Suites London Downtown, responded to this review

Erez_Fre, Thank you for taking the time to review our hotel. We are thrilled that you enjoyed the cleanliness and comfort of the room. We are fortunate to be able to offer parking at our downtown location for a minimal fee of $13.55 and that you were able to park and walk to some of our many restaurants in the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
For your pleasure, our excellent London accommodations offer you free high-speed wireless Internet access and a complimentary hot breakfast. Our hotel amenities also include a fitness centre & a business centre. We hope you will explore our exceptional London hotel deals and rates as you start planning your trip to London, Ontario today. ... more   less 

Additional Information about Holiday Inn Express & Suites London Downtown

Address: 374 Dundas St, London, Ontario N6B 1V7, Canada
Location: Canada > Ontario > London
Price Range: $91 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites London Downtown 2.5*
Number of rooms: 109
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites London Downtown
Holiday Inn Express London
Holiday Inn London
London Holiday Inn
Holiday Inn Express & Suites London Downtown Ontario
Hotel Style:
#14 Romantic Hotel in London
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