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Holiday Inn Hotel & Suites London

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#18 of 41 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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Holiday Inn Hotel & Suites London
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93 Reviews from our TripAdvisor Community

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Showing 91: English reviews
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london
Reviewed 3 days ago NEW

This is my go to hotel in London, primarily because of the location, the rooms and especially the front desk staff. I would have given the hotel 5 stars, however, there are a few rooms where the air conditioning could be better. The rooms are very clean, and there are nice size TV's in each room. The internet speed is...

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Helpful?
Thank DapperDan247
Management response:

Dear DapperDan247, Thank you for taking the time to share your review of the Holiday Inn Hotel and Suites London. It's wonderful to hear that you enjoyed your time with us! I'm so glad that our accommodations and amenities have been satisfactory, and that you've found our location convenient to your needs. While it is the Holiday Inn standard to...

Reviewed 5 days ago NEWvia mobile

I've recently stayed at this hotel and it was everything I expected. I was welcomed by helpful and friendly staff who made my stay wonderful, nice clean rooms and great indoor pool. I wished that the restaurant there change there practices as we had difficulty with the free breakfast. Otherwise I recommend this hotel if you going to visit your...

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Helpful?
Thank Brandon C
Management response:

Dear Brandon C, Thank you for sharing your review of the Holiday Inn Hotel and Suites London. I'm pleased to hear that you enjoyed your stay with us! Ensuring that our guests receive welcoming and attentive service is the Holiday Inn standard. As for our restaurant, I'm sorry for any difficulties you experienced. While we do sell packages that include...

Thorold, Canada
Reviewed 1 week ago

the staff were very accommodating...they allowed early check in (3 hours early) and late check out to match our scheduled events while in town. The restaurant in the hotel was closed during our stay so a complimentary continental breakfast was provided in the lobby. Our room, a king suite, was clean and comfortable. The bed and linens were excellent. The...

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Helpful?
Thank dowkarh
Management response:

Dear dowkarh, Thank you for taking a moment to share your review of the Holiday Inn Hotel and Suites London. I'm so pleased to hear that you enjoyed your stay with us! As my staff and I strive to deliver welcoming, helpful service and clean, comfortable accommodations, I'm glad that you were satisfied with the service you received, and found...

Reviewed 2 weeks ago via mobile

We were in town for a hockey tourney. The rooms were clean, the bathrooms were sanitary. Big comfy clean bed to sleep on. The staff were helpful and friendly, and super accommodating and patient with our team.

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Helpful?
Thank dupester77
Management response:

Dear dupester77, Thank you for your review of the Holiday Inn Hotel and Suites London. I'm so pleased that you and your team enjoyed your stay with us! It's great to hear that you were satisfied with your accommodations, and found the service you received welcoming and helpful. Again, thank you for your comments. I look forward to welcoming you...

Toronto, Canada
Reviewed 3 weeks ago

Our hockey team of 17 kids stayed here for 2 nights and 3 days for the London hockey tournament. The hotel accommodated all of our requests including booking a conference room for a Playstation hockey challenge! Danita was a joy to deal with and the front desk people were always helpful and upbeat. Our room was spacious, clean and the...

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Helpful?
Thank Habsrule29
Management response:

Dear Habsrule29, Thank you for sharing your review of the Holiday Inn Hotel and Suites London. It's wonderful to hear that you and your teammates enjoyed your stay with us! It's the Holiday Inn standard to provide our guests with comfortable accommodations and welcoming, attentive service, and my staff and I strive to ensure that our guests' needs are met....

Fenelon Falls, Canada
Reviewed 4 weeks ago

This hotel was in a great location for our purpose . Easy parking and close to all amenities .. Staff was polite and the rooms were clean .. The in hotel restaurant was closed so we had to go out . Not a big deal other eateries are close .

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Helpful?
Thank munro725
Management response:

Dear munro725, Thank you for sharing your review of the Holiday Inn Hotel and Suites London. I'm so pleased to hear that you enjoyed your stay with us, and found your accommodations and the service you received satisfactory. While I apologize for the inconvenience of our closed restaurant, I'm glad that you took the opportunity to explore some of the...

Windsor
Reviewed January 8, 2017

My husband and I stayed at this hotel for two nights in a king deluxe room. The room was fantastic: large, comfortable, and exceptionally clean. The bed was extremely comfortable. The hotel is in a convenient location. There is a nice Irish pub right in the hotel's parking lot and several restaurants within walking distance. We were disappointed that the...

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Helpful?
Thank charlie743
Management response:

Dear charlie743, Thank you for taking the time to share your review of the Holiday Inn Hotel and Suites London. I'm happy to hear that you and your husband enjoyed your time with us, and found your accommodations to your liking! However, as it's one of our top priorities to ensure that our guests receive the highest level of welcoming,...

Toronto, Canada
Reviewed December 30, 2016 via mobile

Overall I enjoyed my stay at this hotel. When staying at chains such as this for work, I keep expectations realistic and really just want a clean and quiet room. That's what I got this trip. Here's some pros/cons. Pros: 1) Location: Easy access off 401, and walking distance to many great restaurants/pubs. 2) Clean: Our room was spotless. 3)...

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Helpful?
Thank baseballguy83
Management response:

Dear baseballguy83, Thank you for taking the time to share your review of the Holiday Inn Hotel and Suites London. While I'm pleased to hear that you enjoyed your time with us overall, I'm sorry that there were elements of your stay that were less than wholly satisfactory. Providing our guests with clean, comfortable accommodations and welcoming, efficient service is...

Ontario
Reviewed December 6, 2016 via mobile

Stayed for two nights during a hockey tournament. Good location with dining, grocery etc. nearby. Clean rooms and pleasant staff. The only downfall if staying as a large group/team is the lack of a large room that can be booked for people to gather in (which is a plus with other nearby hotels).

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Helpful?
Thank Mamaof2monkeez
Management response:

Dear Mamaof2monkeez, Thank you for taking a moment to share your review of the Holiday Inn Hotel and Suites London. I'm glad that you and your family enjoyed your stay with us! It's great to hear that you and the other members of your team were comfortable in your accommodations and found our location convenient to your needs, although I'm...

Guelph, Canada
Reviewed December 3, 2016

Arrived at the hotel to friendly, efficient front desk staff and were able to get to our room quickly. I booked a room for 3 adults and only one chair was provided. Though the room had a shower and 2 sinks, one bar of soap was provided. There was no recycling bin in the room which i found odd and...

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Helpful?
Thank thisisme154989
Management response:

Dear thisisme154989, Thank you for taking the time to share your concerns about the Holiday Inn Hotel and Suites London. I'm sorry that your time with us was less than wholly satisfactory. My staff and I aim to provide our guests with necessities and amenities to ensure a hassle-free hotel experience, however it is clear from your comments that we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Having just completed a full renovation of the entire hotel, our staff are waiting to welcome you. Conveniently located only minutes from the downtown core and Highway 401, with quick access to local destinations such as the London Convention Centre, London Life, 3M, Labatt's, General Dynamics, The Original Cakerie, Toronto Dominion, Budweiser Gardens, The Western Fair District and many other popular attractions. The Holiday Inn Hotel & Suites London understands the demands on today's travelers and we strive to be your home away from home while in London. Offering newly designed guestrooms which include luxury linens, the latest in pillow top mattresses and an assortment of pillow types, you are sure to enjoy a good night's rest! Complimentary Wi-Fi access is available in guestrooms and all public areas and a 24 hour Business Centre is available for your convenience. No need to forgo your fitness routine, try out our full fitness environment complete with free weights and indoor pool. Boasting a Boutique style ambience, we offer a number of elegant and naturally lit meeting rooms perfect for executive retreats or more intimate events. At the end of the day, connect with friends and colleagues in "Flavurs" Kitchen & Bar - reminiscent of a Canadian country kitchen and pub, you are sure to find a warm and welcoming atmosphere! ... more   less 

Additional Information about Holiday Inn Hotel & Suites London

Address: 855 Wellington Road South, London, Ontario N6E 3N5, Canada (Formerly London Hotel & Suites)
Location: Canada > Ontario > London
Price Range: $93 - $141 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites London 3*
Number of rooms: 143
Reservation Options:
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Also Known As:
London Hotel London
London Hotel And Suites
Radisson Hotel London
Radisson London
Hotel London Radisson
London Radisson
Holiday Inn Hotel & Suites London Ontario
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Hotel & Suites London staff and other travelers.
2 questions
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Questions? Get answers from Holiday Inn Hotel & Suites London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Corner suite, but other rooms are good also”
 of 5 bubbles DapperDan247, 3 days ago | Read review
“The ice machines are loud so ask for a room away from them.”
 of 5 bubbles lugnut_9754, Nov 10, 2016 | Read review
“corner king suite was spacious”
 of 5 bubbles kimdV2637VO, Jul 26, 2016 | Read review
“Upper floors give a great view of greater London.”
 of 5 bubbles DougR193, Jun 23, 2016 | Read review
“All are " a room with a view"”
 of 5 bubbles wpip, May 18, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question