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Quality Suites London

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Quality Suites London
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287 Reviews from our TripAdvisor Community

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Showing 279: English reviews
Richmond Hill, Canada
Reviewed yesterday NEWvia mobile

The hotel is old and in need of a major update and renovation. Everything is old. Beds were clean but I had to put a bed sheet on the sofa so the kids could comfortably sit on them. Carpets were old and dirty. On a positive note, staff was very friendly. They serve breakfast. I didn't go but my husband...

Thank KFuentes4
Whitby, Canada
Reviewed 4 days ago NEWvia mobile

This hotel is in desperate need of a good clean and update. Although it is a non-smoking hotel, we were greeted with a strong smoke smell upon entering the lobby. Thankfully the smell was only in the lobby and hallways, not in the room. While it is a suite and the rooms had ample space, the sofa bed was so...

Thank Joh_S1974
Geoff H, Guest Services Supervisor at Quality Suites London, responded to this review

Thank you for taking the time to leave us a review. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding the various issues you encountered your recent visit. I have shared your feedback with the housekeeping supervisor and maintenance department to ensure we handle these types of situations differently in the future. Again,...

Reviewed 2 weeks ago

This hotel is clean, but dated. The service at the front desk was great, they did everything they could to help, but unfortunately there is only one person at the desk in the evening running a hotel this size, so if something goes wrong, it's just him. Mike was great though, he went above and beyond. The breakfast was good,...

Thank Julie L
Windsor, Canada
Reviewed 5 weeks ago

This was a great place to stay. Close to the hospital, restaurants, and shopping. The room had a separate bedroom with an ensuite door to bathroom.The other room consisted of a couch, chair, table and chairs and microwave and fridge. It also had a nice breakfast included. Very spacious and comfortable, we would stay again.

Thank ccunuk
Geoff H, Guest Services Supervisor at Quality Suites London, responded to this review

Thank you to taking the time to leave us a review regarding your recent visit. It is wonderful to know that you enjoyed the spacious layout of your suite and that our location was ideal for your travelling needs. We are pleased to know that overall you had an enjoyable visit to London and that our hotel helped to enhance...

Reviewed 5 weeks ago via mobile

Stayed there with my dad and brother for one night. The suite was huge more like a spacious one bedroom apt. Excellent stay. Good breakfast. Friendly and helpful staff. One of my best stays ever. Located near major shopping centers.

Thank Kais E
Vancouver, Canada
Reviewed October 30, 2016

From what I read I was hesitant to book us in but having always had fairly good suite at other Quality Suites we took the chance. The check-in person was very pleasant and as we were a little late enquired if we had eaten, we had not, so he made some excellent recommendations. Our suite on the ground floor was...

Thank Italyinjune07
Reviewed October 27, 2016 via mobile

This place is just off the 401 across from White Oaks Mall a great location for many shopping and dining opportunities. The two room king suites are a nice size and have microwave and fridge in room. Our room was on the third floor it was quiet. Breakfast bar is nice with some hot and cold choices. A lot of...

Thank Elaine M
Geoff H, Guest Services Supervisor at Quality Suites London, responded to this review

Than for taking a moment to review our hotel! It is wonderful to hear that you enjoyed a comfortable and restful stay in one of our spacious suites. We are pleased that you especially liked the layout of our suites, our hot breakfast bar and the location was useful to your travelling needs. Thank you again for sharing your feedback,...

Reviewed October 18, 2016 via mobile

Hotel staff was courteous and efficient. Check-in was less than 5 minutes. Booked through Expedia and was informed through email confirmation that there was a $250 deposit. It turns out it was only $125 and was not charged but held on credit card. Room was cozy. Nothing great and nothing bad. Some minor stain on carpet by bathroom but thats...

Thank Andrew F
Geoff H, Guest Services Supervisor at Quality Suites London, responded to this review

We would like to thank you for taking the time to share your thoughts on your recent stay. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. It is wonderful to know that overall you were very satisfied with your experience regarding the ease...

Hamilton, Canada
Reviewed October 17, 2016

The hotel has alright, but there was a hockey tournament group staying there as well. The gaggle of unsupervised brats running the halls all through the night ment no sleep for our wedding party. Calls to the front desk both nights got a "I'll write down your complaint" How about doing your job!! Contact the idiots running the group and...

Thank darrylklement
Geoff H, Guest Services Supervisor at Quality Suites London, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Reviewed October 14, 2016

Like an apartment after many days of small rooms. Nice living area, separate bedroom, makeup table with mirror and good lighting, fridge and microwave, second sink. Excellent breakfast. Great rate. Easy access. Near shopping, including Walmart. Maurice was on front desk when we checked in and provided great information about the area. Geoff was the supervisor as we left, and...

Thank Mary Y
Geoff H, Guest Services Supervisor at Quality Suites London, responded to this review

Thank you for taking the time to review our hotel. It is wonderful to know that you enjoyed a comfortable and relaxing stay in our spacious suites. We are very pleased that your hotel experience here stood out from the rest during your trip due to the large-sized layout of your suite and the friendly and helpful staff at the...

Questions? Get answers from hotel staff and past guests. Ask a question

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Quality Suites London! We are conveniently located near such great local attractions as White Oaks Mall, Budweiser Gardens, and Storybook Gardens. Bright, spacious, and tastefully appointed two-room suites provide convenience and relaxation. Living rooms are furnished with a sofa sleeper, cable television, and dining/work table. Featuring either one king bed or two double beds, a second television, en-suite bathroom and vanity area. ... more   less 

Additional Information about Quality Suites London

Address: 1120 Dearness Dr, London, Ontario N6E 1N9, Canada
Location: Canada > Ontario > London > Westminster
Price Range: $58 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites London 2.5*
Number of rooms: 118
Reservation Options:
TripAdvisor is proud to partner with Choice Canada, Travelocity, Hotels.com, HotelTravel.com, Priceline, Odigeo and Booking.com so you can book your Quality Suites London reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Quality Suites London Hotel London
Quality Inn London
Quality Hotel London
Quality Suites London Ontario
Hotel Style:
#12 Business Hotel in London
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Questions & Answers

Here's what travelers have asked, with answers from Quality Suites London staff and other travelers.
5 questions
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Questions? Get answers from Quality Suites London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask to see the room first.”
 of 5 bubbles rond88, Aug 29, 2016 | Read review
“they're all the same.”
 of 5 bubbles isaazura, Aug 17, 2016 | Read review
“119 has a burn mark in the toilet seat, noisy air conditioner, filthy carpet... I could go on!”
 of 5 bubbles justneedtosleep2016, Aug 10, 2016 | Read review
“Do not accept 225 and ask if the room assigned is near the air handler.”
 of 5 bubbles PadB_12, Aug 9, 2016 | Read review
“Get a king suite, really big room!”
 of 5 bubbles readytoleavethesnow, Aug 5, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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