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Quality Suites London

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Quality Suites London
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271 Reviews from our TripAdvisor Community

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Showing 263: English reviews
Sault St. Marie
2 reviews
4 of 5 stars Reviewed 2 days ago NEW via mobile

First time in London so had nothing to go one. Lots of choice, decided to try one of the "older" places. Great room at affordable price. Surprisingly spacious. Clean, modern, updated. Very good value.

Helpful?
Thank Michael B
Ottawa, Canada
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

We stayed on Aug 16 th and was very pleased with this hotel...The rooms were clean and the fact we had a suite with two rooms made the stay very good..The hotel doesn't have a pool or hot tub so I didn't rate it a 5 The staff were very helpful andwere willing to make our sty pleasant...The hot breckfast... More 

Helpful?
Thank Sinned365
Manchester
Level Contributor
37 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
2 of 5 stars Reviewed 1 week ago

We chose this hotel as a basic place for our family of five to sleep the night and get some breakfast before hitting the road again. It was definitely basic. The whole place felt tired and slightly run down. The breakfast room was tiny and there was nowhere for us (or several other guests) to sit. The breakfast itself was... More 

Helpful?
Thank ManFromManchester
Geoff H, Guest Services Supervisor at Quality Suites London, responded to this review

Thank you for taking a moment to review our hotel regarding your recent stay. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in... More 

Toronto, Canada
Level Contributor
42 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed one night and the room was adequate but dated. The carpeting in the hallways was stained and really needed vacuuming. The hotel is on a quiet street but overpriced. I cannot comment on the breakfast as it was over at 9am which I was 5old when I checked in. The staff were friendly and pleasant.

Helpful?
Thank Lynne S
Geoff H, Guest Services Supervisor at Quality Suites London, responded to this review

Thank you for taking a moment to review our hotel. We appreciate and value your feedback as it helps in our continuous efforts to provide clean and comfortable stays for all of our guests. I am glad to hear that you found our hotel to be quiet and that you liked the overall layout of our guestroom. I am sorry... More 

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Imagine being at a hotel that the carpets are so disgusting that you would refuse for your feet or even your bags to touch it. It's a shame that this hotel cannot replace those nasty carpets. Untop of that...we had to literally beg for service while our white counterparts receives cleaning services on a daily basis...without ever having to ask... More 

Helpful?
Thank Edtricia S
Chicago, Illinois
Level Contributor
65 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 1 week ago

Qual Suites is a well-maintained, quiet, somewhat large-ish, 30 YO hotel in London Ont's Hwy 401 south-end Hotel District. Rooms v/ clean, beds comfortable, great WiFi, central Honeywell climate control. The latter is important for London Summers -- Humidex @ 110F past week; room temp can actually be dialed right down to 10deg C (50 F) if you so desire... More 

Helpful?
Thank isa-azur a
Geoff H, Guest Services Supervisor at Quality Suites London, responded to this review

Thank you for taking a few minutes to share your thought on your recent visit to our hotel. We appreciate your very positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you... More 

Gladstone, Michigan
Level Contributor
6 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here on our way to Boston in August. We had a two bed queen suite. The room had a portable air conditioner in the living area that did not work. We were tired and hot and got little rest here as a result of the poor AC unit. We were told they were remodeling, as if some how... More 

Helpful?
Thank Becky Q
Geoff H, Guest Services Supervisor at Quality Suites London, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

London, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Even when it is dirty, noisy and smelly. they say 'that's the best room' Nonsense! If that's the best, they'd be out of business in a week! Horrible. Just horrible. You do know that these hotel/motel places give the worst rooms to the people who pay the least. Makes you wonder how you can win. Stained carpet in the hallway,... More 

Helpful?
Thank justneedtosleep2016
Geoff H, Guest Services Supervisor at Quality Suites London, responded to this review

I am very sorry to see that you didn't enjoy your recent experience at our hotel. We appreciate you feedback and will look into these issues to prevent future problems. The assigning of rooms to our guests is not based on the rate paid by that guest as we try to provide the best accommodations possible to all of our... More 

Chicago, Illinois
Level Contributor
140 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I REALLY want to tell you about the wonderful things; clean rooms, good personnel, good price. I must rant on being in room 225 next to the air handler. It turned on with a loud bearing or belt noise and the noise was telegraphed right to the room. I would not have been so cranky but I did request handicap... More 

Helpful?
Thank Pad B
Geoff H, Guest Services Supervisor at Quality Suites London, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. It is great to know that your room was clean, staff was friendly and helpful and the price was suitable. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to... More 

Michigan
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stopped for 1 night on our way home from exploring upper New York. The room was HUGE and clean. We had a king suite. The breakfast was very good. It was right off the highway. I would come here again when in this area. It was a great value for what you get, too. There is a mall and... More 

Helpful?
Thank readytoleavethesnow
Geoff H, Guest Services Supervisor at Quality Suites London, responded to this review

Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. It is great to know... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Laundry Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Quality Suites London! We are conveniently located near such great local attractions as White Oaks Mall, Budweiser Gardens, and Storybook Gardens. Bright, spacious, and tastefully appointed two-room suites provide convenience and relaxation. Living rooms are furnished with a sofa sleeper, cable television, and dining/work table. Featuring either one king bed or two double beds, a second television, en-suite bathroom and vanity area. ... more   less 

Additional Information about Quality Suites London

Address: 1120 Dearness Dr, London, Ontario N6E 1N9, Canada
Location: Canada > Ontario > London > Westminster
Price Range: $56 - $104 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Suites London 2.5*
Number of rooms: 118
Reservation Options:
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Also Known As:
Quality Suites London Hotel London
Quality Inn London
Quality Hotel London
Quality Suites London Ontario
Hotel Style:
#12 Business Hotel in London
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