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Four Points by Sheraton London

#9 of 42 Hotels in London
Certificate of Excellence
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Four Points by Sheraton London
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381 Reviews from our TripAdvisor Community

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Showing 378: English reviews
1 review
4 of 5 stars Reviewed 6 days ago NEW

The hotel room was clean, comfortable and fairly updated. We got two complimentary breakfast buffet vouchers for a very good, warm breakfast and the water pressure was excellent. I would have given it a five star but I did wake up to a small roach in the bathroom first thing in the morning. Service was great and I would recommend.

Helpful?
Thank Lillian S
waterloo
Level Contributor
68 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 1 week ago

The hotel is located minutes from the highway, across the street from White Oaks Mall and close to restaurants. My experience was a mixed bag one. The hotel boasts a decent lounge and restaurant. The waitresses tried to impress but failed. I had a free beer voucher and purchased one for my friend. When paying, the waitress insisted that I... More 

Helpful?
Thank edulinx
Amherstburg, Canada
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Room was great. Bathroom was very modern. Clean facility.Most staff were good. Very rude desk clerk named Doug. His condescending, inappropriate behaviour was enough to almost outweigh the good aspects.

Helpful?
Thank Marguerite M
Sarnia, Canada
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We just came back from Four Points and we had an excellent stay. Pre paid 2 one bedroom suites with a breakfast package on Expedia and checking in was a breeze with Laura. The lobby was a little loud because they had a wedding upstairs but that was ok. I had to ask for my breakfast vouchers, it wasn't automatically... More 

Helpful?
Thank Tiffany A
Park Ridge, Illinois
1 review
5 of 5 stars Reviewed 4 weeks ago

Our family attended a wedding in London, and this was our base of operations. The hotel and rooms are freshly remodeled, clean and cool (much needed in July!). Great value - I would highly recommend for all types of travelers.

Helpful?
Thank gkamber
Jessica A, Front Office Manager at Four Points by Sheraton London, responded to this review

Dear Gkamber, So glad to see you enjoyed you stay, we hope the wedding was a smashing success and that you had an enjoyable time. We look forward to welcoming you back to the Four Points London again soon! Jessica A. Director of Front Desk Operations and Revenue Management T 519 681 0600 ext. 8203 F 519 681 8222  Four... More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Our second stay. Really amazing hotel- great parking, spacious and clean suites, modern bathrooms, excellent pool, friendly staff, delicious room service, Starbucks in the lobby and a really comfortable atmosphere. Makes us wish we had more reasons to travel to London!

Helpful?
Thank Elissa V
Jessica A, Front Office Manager at Four Points by Sheraton London, responded to this review

Dear Elissa V So glad to see we exceeded your expectations! Please come to London anytime even if its just to visit us, we have plenty of festivals and places to visit and would be happy to send you on a London adventure. Jessica A. Director of Front Desk Operations and Revenue Management T 519 681 0600 ext. 8203 F ... More 

Level Contributor
4 reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

The ceremony was outdoors and was set up well. Being in July, it was very hot but they tried to get as many guest chairs in the shade as they could. Dinner was very delicious. Reception was in a smaller room, it started off cool in temperature but once all the bodies were inside it became quite warm. This wedding... More 

Helpful?
Thank Joella S
Jessica A, Front Office Manager at Four Points by Sheraton London, responded to this review

Dear Joella S, Thank you for you honest feedback, I have shared this with the Food & Beverage team to review. We strive to provide all guests with superior customer service so it is disappointing that our serving staff did not provide this to you. We appreciate these comments as it provides us with room to learn and grow as... More 

Burlington, Canada
1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

checked into this property and was immediately greeted at the room by housekeeping (Ashley). She asked how my room was, if I needed anything and was very pleasant. This typically doesn't happy too often and I travel 15 nights per month. I hope this hotel recognizes they have amazing staff working here

Helpful?
Thank Burlguy28
Jessica A, Front Office Manager at Four Points by Sheraton London, responded to this review

Dear Burlguy28, We love when our team members are recognized for their hard work and very excited to share this feedback with Ashley. Ashley's name will now be placed as a candidate for employee of the month, one of the many ways to show our appreciation for our awesome team. Thank you again ! Jessica A. Director of Front Desk... More 

Toronto, Canada
Level Contributor
128 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Four Points was clean and nicely updated. I would recommend a stay here. We stayed for two days. Everyone was very nice. The pool was good and kept up. It is an indoor pool but had a nice outdoor area attached. The location is good with many restaurants and things to do around. It is about 7 km to the... More 

Helpful?
Thank smilingmick
Jessica A, Front Office Manager at Four Points by Sheraton London, responded to this review

Dear Smilingmick, Thank you for you recommendation, we hope to welcome you back to the Four Points London again soon! Jessica A. Director of Front Desk Operations and Revenue Management T 519 681 0600 ext. 8203 F 519 681 8222  Four Points by Sheraton London Ontario 1150 Wellington Road South, London, Ontario N6E 1M3, Canada More 

Canada
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 10, 2016

Our first stay in this hotel in London, although used the property in Halifax. Very reasonably priced for an excellent property. Close to the highway and easy access to the city. Our room was spacious with two beds, facing pool building and very quiet. Obviously recently renovated, contemporary shower and decor and very good beds. Swimming pool is large for... More 

Helpful?
Thank Racoon0
Jessica A, Front Office Manager at Four Points by Sheraton London, responded to this review

Dear Racoon0, Thank you for your first class review about the Four Points London! We are delighted we could surpass your expectations and hope on your next journey through London you get to try our amazing restaurant! Jessica A. Director of Front Desk Operations and Revenue Management T 519 681 0600 ext. 8203 F 519 681 8222  Four Points by... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Vic's on Wellington
Vic's on Wellington
Cuisines: American, Canadian, Gluten Free Options
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Four Points by Sheraton London, Ontario. Minutes away from downtown and directly across from White Oaks Mall. We have 181 eclectically appointed rooms and suites. Onsite, we have over 18,000 square feet of Meeting and Conference space. We also have a recenly renovated large swimming pool and a signature restaurnt - Vic's on Wellington, Bentley's Lounge and Starbucks on-site. ... more   less 

Additional Information about Four Points by Sheraton London

Address: 1150 Wellington Rd, London, Ontario N6E 1M3, Canada
Location: Canada > Ontario > London
Price Range: $94 - $140 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton London 3*
Number of rooms: 181
Reservation Options:
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Also Known As:
Four Points By Sheraton London Hotel London
4 Points By Sheraton London
Sheraton London
Four Points London
London Sheraton
London Four Points
Four Points By Sheraton London Ontario
Hotel Style:
#8 Business Hotel in London
#11 Romantic Hotel in London
#12 Family Hotel in London
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