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Comfort Inn

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Comfort Inn
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96 Reviews from our TripAdvisor Community

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Showing 96: English reviews
Toronto, Canada
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

This location is old & tired. Carpet is stained. Old blankets on the beds. On the 1st day housekeeper threw our pillows on the floor & when I asked for clean covers she didn't understand why. Won't stay here again. Too many people outside their rooms drinking & loud.

Helpful?
Thank ISpyFood
comfortcare-manager, General Manager at Comfort Inn, responded to this review

Dear Ispyfood Thank you very much for taking the time to send in your comments from your recent visit. I would like to let you know that we have almost completed the entire property as far as renovations. We only have the back section of the ground floor to complete and unfortunately that is where your room was located. We... More 

Shelburne, Canada
Level Contributor
59 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

We moved to this hotel after an incident at a different hotel. Hotel is in a very good location, conveniently located by food, shopping etc. Mattresses in our room were getting on the worn side, but still comfy. Friendly and helpful staff. Would stay here again.

Helpful?
Thank z24pride
comfortcare-manager, General Manager at Comfort Inn, responded to this review

Dear z24pride Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking... More 

Washington, United States
Level Contributor
210 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
5 of 5 stars Reviewed May 20, 2016 via mobile

We had a ground floor queen bed room. We could park our car right outside which helped with loading and unloading. Entrance to the rooms is secure through a key needed door - not the slider door. The manager and the front desk lady were extremely helpful.

Helpful?
Thank Karen M
comfortcare-manager, General Manager at Comfort Inn, responded to this review

Dear Karen Thank you very much for taking the time in sending in your review of our hotel. We appreciate the kind words and I will be sure to pass them along. I am very pleased that you enjoyed your stay. I hope that you have a great trip and safe travels back to Washington State. Once again thank you... More 

Toronto, Canada
Level Contributor
435 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 236 helpful votes
4 of 5 stars Reviewed May 16, 2016

Strategically located on Highway three on the edge of St. Thomas, this was of high quality for its type. Rooms were large, well furnished and clean. There was free wi-fi. The hot breakfast was included and was excellent. Service was good and they were able to switch us to ground floor rooms because we had problems carting heavy bags up... More 

Helpful?
Thank What
comfortcare-manager, General Manager at Comfort Inn, responded to this review

Dear What Thank you for taking the time to review our property after your recent visit. We appreciate your kind words and are very happy that you enjoyed your stay. I am also pleased that we were able to accommodate your needs as well. I am happy to hear that you were able to enjoy the breakfast. Once again thank... More 

Port Sydney, Canada
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 2, 2016 via mobile

I tell my company to books this hotel all the time, great location, room are all new, and looks great, very clean, beds are very nice, breakfast very good choices in food to get you going in the morning. But what I like is the friendly staff, the girls at check-in are great, it's a great hotel all round.

Helpful?
Thank Bill W
comfortcare-manager, General Manager at Comfort Inn, responded to this review

Dear Mr. Watts Thank you for taking the time in sending in your online comments regarding your recent visit to see us. We appreciate your kind words and are very pleased that you enjoyed your stay with us and our newly renovated rooms. I am especially pleased about the kind words that you have for our staff. It means a... More 

Panama
Level Contributor
88 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 stars Reviewed April 15, 2016

The room may have been renovated. Carpet looked new and without stains. I gave it a lower rating because the service was not good. I was told my room was not ready at 2pm and I should come back after 3pm. Which was fine at first, but the next day the girl at the desk used early check in's as... More 

Helpful?
Thank stanvia
comfortcare-manager, General Manager at Comfort Inn, responded to this review

Dear Stanvia Thank you for taking the time in reviewing our hotel. I apologize that your stay was not enjoyable. I assure you that these issues are not the norm here and I will address them right away. Your room was added to the housekeeping sheet in the morning because my staff had said that you were extending your stay... More 

Toronto, ON
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed January 9, 2016

When we first entered our room, we barely had room to bring in our luggage, due to the incredibly cramped quarters of 2 queen beds in a fairly small space; so small in fact, that the desk chair had to be to the side of the desk, as there was not enough room between the desk and the bed to... More 

Helpful?
Thank xena1011
comfortcare-manager, General Manager at Comfort Inn, responded to this review

Dear Xena1011 Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an... More 

Toronto, Canada
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed December 31, 2015

This hotel in in the process of being updated. The check-in was fast and efficient. Our room was one of the renovated Queen bed rooms on the second floor. It had a small couch, desk, a fridge, LCD TV, coffee maker, ironing board and hair dryer. The room was on the small side. This room had newer carpet and an... More 

Helpful?
Thank Auzziet
comfortcare-manager, General Manager at Comfort Inn, responded to this review

Dear Auziet Thank you for taking the time in reviewing our hotel. I am very pleased that your stay was great and that all of the staff was as well. We pride ourselves on having comfortable clean rooms and staff that is welcoming. We will also be replacing all of the curtains in all of the renovated rooms very soon.... More 

Jackson, Wyoming
Level Contributor
126 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed November 18, 2015

Typical Older Comfort Inn. No Elevator. Sliding Doors to Parking with 1st Floor Rooms. However parking in front of room is up for grabs. Room was a bit small for my liking. Hotel was clean though and Staff Friendly. Great Location off Interstate and lots of shopping and restaurants close by. Did have a descent hot breakfast too.

Helpful?
Thank Michael S
comfortcare-manager, General Manager at Comfort Inn, responded to this review

Dear Michael S Thank you for sending in your online comments regarding your recent stay with us. We appreciate you letting us know that your stay was good. We are currently under renovation in order to make the hotel more modern and give it a refreshed look. Things are falling into place, we have a great staff and great cleaners... More 

Bogota, Colombia
Level Contributor
52 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 stars Reviewed November 18, 2015

This Comfort Inn is a little old and tired, but in process of upgrading it's rooms. Seeing the stained carpet in my first room, I asked for one of the newer ones only to find that the blackout curtains had not yet been installed. Hotel was quiet and clean, just tired. Hopefully the transformation will happen over the next few... More 

Helpful?
Thank Dirk_ca
comfortcare-manager, General Manager at Comfort Inn, responded to this review

Dear Dirk_ca Thank you for taking the time to review our property from your recent visit. We are making progress and have completed 26 rooms to date. The bedding and draperies were ordered but due to manufacturing time they were slightly delayed. We expect them to be shipped on the 24th of this month. We are expecting a new refreshed... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
Welcome to Comfort Inn London! We are conveniently located in south London near White Oaks Mall and highway 401. We are minutes away from great attractions like John Labatt Centre and Western Fairgrounds. ... more   less 

Additional Information about Comfort Inn

Address: 1156 Wellington Rd., London, Ontario N6E 1M3, Canada
Location: Canada > Ontario > London > Westminster
Price Range: $64 - $93 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 78
Reservation Options:
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Also Known As:
Comfort Hotel London
Comfort Inn London, Ontario
London Comfort Inn
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