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Four Points Hotel and Suites Kingston

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285 King Street East, Kingston, Ontario K7L3B1, Canada
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Breakfast for 2 Included
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Four Points Hotel and Suites Kingston
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541 Reviews from our TripAdvisor Community

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Showing 507: English reviews
Ajax, Canada
Level Contributor
57 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 2 days ago NEW via mobile

When we got in the hotel, we went straight to what we thought is the cafeteria and ask where is the front desk? The lady answered, this is the front desk. It really looks like the starbucks cashier. Maybe they should make a change on the interior design so it would look like a hotel front desk? Anyway, we found... More 

Helpful?
Thank judyann627
ConcordHospitality, General Manager at Four Points Hotel and Suites Kingston, responded to this review

Dear judyann627, We're happy to hear from you! It's great to know that you enjoyed our clean and comfortable rooms as well as our great location. We value your feedback which highlights our successes and areas for improvement as it allows us to monitor and improve upon the guest experience. Please plan to visit us again the next time you... More 

Ottawa, Canada
Level Contributor
78 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

This is a fair hotel in a great location. Staff were friendly but elevators, furnishings, windows and balconies are all dated. Windows and screens appear to have not been washed for years. I was in a suite and it was very oddly laid out. Location wise, you are in the heart of the "action", right near the water and close... More 

Helpful?
1 Thank Snikt21
ConcordHospitality, General Manager at Four Points Hotel and Suites Kingston, responded to this review

Dear Snikt21, I'm glad you enjoyed our service and location, but I'm very sorry that you were underwhelmed by our accommodations overall. Our associates work hard to provide a pleasant stay and your feedback, both positive and areas of improvement, assist us in that effort. We hope to host you again on a return visit. Sincerely, Andrew Holmes General Manager More 

Barry's Bay, Canada
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel in situated in the heart of Kingston. Seems like a nice hotel. Only problem is I can't breath in this room. We are in room 926. The musty, mouldy smell is intolerable. I can't tell if it is coming from the AC or the rug or where it is coming from. The hotel is completely booked and Kingston... More 

Helpful?
Thank Erin B
ConcordHospitality, General Manager at Four Points Hotel and Suites Kingston, responded to this review

Dear Eric B, I appreciate you taking the time to write this review. We sincerely apologize that we were unable to provide you with the exceptional stay you've experienced in the past. I regret any odor detected in your room and that this odor interrupted your comfort. Your feedback is helpful and will be shared with our maintenance team. We... More 

Grimsby, Canada
Level Contributor
5 reviews
3 of 5 stars Reviewed 1 week ago

The location was great. It was nestled in the heart of downtown with many shops and restaurants nearby. Very close to the water as well. The hotel itself was a little dated and the cleanliness was somewhat lacking. It's the kind of place where you want to keep your shoes on or risk your feet becoming black. The balcony was... More 

Helpful?
Thank CMAC78
ConcordHospitality, General Manager at Four Points Hotel and Suites Kingston, responded to this review

Dear CMAC78, I'm glad that you enjoyed our service and location, but I regret that our accommodations left you underwhelmed. Cleanliness is a key priority, so we appreciate your feedback. Your comments heighten our awareness and allow us to make adjustments to serve our guests better. We hope to have the opportunity to host you again. Sincerely, Andrew Holmes General... More 

Canton, New York, United States
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent a night there for buskers' weekend. We choose it based mostly on location. It is in the heart of downtown, only a couple blocks from the water. It was everything we were looking for - all the great restaurants, shops and attractions are within a short walk. The farmer's market was literally next door. The hotel was nice.... More 

Helpful?
Thank Mark M
ConcordHospitality, General Manager at Four Points Hotel and Suites Kingston, responded to this review

Dear Mark M, We appreciate you taking the time to share your experience with us. We love hearing that your stay was enjoyable. Our associates work to provide a pleasant stay in an effort to become your hotel of choice when in the area. We look forward to your return trip. Best, Andrew Holmes General Manager More 

Toronto, Canada
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Came to stay here for a friend's wedding. We stayed in a junior suite for two nights. The room was clean enough, but not immaculate. The price was quite high, but considering the location I understand why. Parking cost $16/night. It seemed like the walls were paper thin as we heard our neighbours moving about often. There wasn't a fan... More 

Helpful?
Thank simplylovely5
ConcordHospitality, General Manager at Four Points Hotel and Suites Kingston, responded to this review

Dear simplylovely5, We take pride in providing the best accommodations and service; your feedback, which highlights success and areas for improvement, is appreciated. I’m happy to learn you enjoyed your stay overall. Thank you for your time in reviewing our hotel. Sincerely, Andrew Holmes General Manager More 

Guelph, Canada
Level Contributor
96 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here for one night, and planned to check out the next am and head to the US. Our son fell ill, and we wound up in the walk-in clinic in Ktown the next am for several hours. The front desk was really great in accommodating a late checkout, especially since we couldn't pin down the time we'd be... More 

Helpful?
Thank liwoodco
ConcordHospitality, General Manager at Four Points Hotel and Suites Kingston, responded to this review

Dear liwoodco, We appreciate having the opportunity to host you. We aim to provide every guest with a comfortable visit, so it’s wonderful to hear of the comfort you experienced during a stressful visit. I thank you for your time in reviewing our hotel. We hope that you son is feeling better. Sincerely, Andrew Holmes General Manager More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Great central location right in the middle of everything downtown Kingston has to offer. Girls all used the pool which they enjoyed however very small and liner has seen better days. The elevators were very slow and didn't seem to always work which was a problem as it was very busy and took a long time to get between floors.... More 

Helpful?
Thank Uriah M
ConcordHospitality, General Manager at Four Points Hotel and Suites Kingston, responded to this review

Dear Uriah M, I'm glad that you experienced a good night's rest while traveling for a soccer tournament. We appreciate your feedback, both positive and areas for improvement, as it allows us to serve our guests better. Thank you for staying with us. Sincerely, Andrew Holmes General Manager More 

Montreal, Canada
Level Contributor
53 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for 1 night during the last leg of our road trip through Southern Ontario. Personally I've always enjoyed staying at Four Points by Sheraton, but this one exceeded my expectations! The hotel is well located, it's right downtown with close proximity to to the waterfront (1 block away), restaurants (The Keg across the street) and... More 

Helpful?
Thank JandK786
ConcordHospitality, General Manager at Four Points Hotel and Suites Kingston, responded to this review

Dear JandK786, We are happy to hear from you and glad to know your stay was pleasant. We appreciate you taking the time to share your experience. Your recommendation serves as encouragement to our associates who genuinely care about providing each guest with an enjoyable stay. We look forward to a return visit. Best, Andrew Holmes General Manager More 

Brampton, Canada
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This hotel was ideally located in downtown Kingston, with onsite pay parking. Just steps to many pubs and restaurants. Also very close to the waterfront park, tourist info building, and boat and trolley tours. Located in an historic area of Kingston. Staff was friendly and helpful, room was comfortable, mine had a "water view". I'd definitely stay there again. I... More 

Helpful?
Thank spitfire00169
ConcordHospitality, General Manager at Four Points Hotel and Suites Kingston, responded to this review

Dear spitfire00169, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. We appreciate being a part of your trip! Best, Andrew Holmes General Manager More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Business Center with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Four Points by Sheraton Kingston offers guests a hotel with a great view of Kingston and Lake Ontario. We have 171 guest rooms and suites located close to 1000 Islands and Queen's University. ... more   less 

Additional Information about Four Points Hotel and Suites Kingston

Address: 285 King Street East, Kingston, Ontario K7L3B1, Canada
Location: Canada > Ontario > Kingston > Downtown Kingston
Price Range: $118 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points Hotel and Suites Kingston 3*
Number of rooms: 171
Reservation Options:
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Also Known As:
4 Points Hotel And Suites Kingston
Four Points Hotel Kingston
Four Points Kingston
Kingston Four Points
Four Points Hotel And Suites Kingston Ontario
Hotel Style:
#9 Business Hotel in Kingston
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