We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Four Points Hotel and Suites Kingston

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Four Points Hotel and Suites Kingston
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers","shims"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

581 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 542: English reviews
Wyoming, Pennsylvania
Level Contributor
36 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 1 week ago

The location of this hotel in Old Town Kingston is ideal if you want to park your vehicle and enjoy the city on foot. Some reviews expressed concerns over parking. We found it to be a non issue. Look for the public parking garage on Clarence Street (going towards the lake). Park and go up the elevator to the hotel... More 

Helpful?
Thank KEB1025
ConcordHospitality, General Manager at Four Points Hotel and Suites Kingston, responded to this review

Dear KEB1025, Thanks for your time in reviewing your experience. It’s encouraging to know you enjoyed our location, friendly service and accommodations. Our associates work hard to provide a pleasant stay and your feedback, both positive and areas of improvement, assist us in that effort. We look forward to your next visit. Best, Andrew Holmes General Manager More 

Cazenovia, New York
Level Contributor
137 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed 1 week ago

Our stay was enjoyable however with the location being so good there are some minor things that could be done very easily that could make this a 5 star property. This could be why the reviews are inconsistent. The check in staff could be much, much more welcoming and professional. The attitude of indifference is not what you want greeting... More 

Helpful?
Thank BeachFan711
ConcordHospitality, General Manager at Four Points Hotel and Suites Kingston, responded to this review

Dear BeachFan711, I'm glad that you have a pleasant stay, but I regret that our team did not make you feel welcomed upon your arrival. We appreciate your feedback and recommendations as they allow us to serve our guests better. Thank you for staying with us and we hope to see you again. Sincerely, Andrew Holmes General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

I traveled to Kingston with a sports team from the states at the beginning of the month and it was a great place to stay. The staff was helpful, the rooms were clean, the food that was prepared for our group was exactly what they said it was going to be, and it was a great location. Would 100% recommend... More 

Helpful?
Thank Blake B
ConcordHospitality, General Manager at Four Points Hotel and Suites Kingston, responded to this review

Dear Blake B, We take pride in providing the best accommodations and service, so your compliments are appreciated. I’m delighted to learn your stay was pleasant. I look forward to sharing your feedback with the entire team. Thank you for your attention in reviewing our hotel. Best, Andrew Holmes General Manager More 

Southwell, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

We stayed in this hotel for 2 nights one on our way to and one on our way from Niagara. Our visit the first time was comfortable enough although the rooms were very tired with stained baths, mouldy tile grouting and tatty carpets. The swimming pool was very cold and unusable for us as it had 2 groups of children... More 

Helpful?
Thank Ellamay17
ConcordHospitality, General Manager at Four Points Hotel and Suites Kingston, responded to this review

Dear Ellamay17, We strive to provide the best in quality accommodations and amenities, so I regret that we left you underwhelmed overall. It was our pleasure to offer you a good faith measure for our lapses. Your feedback is welcomed and appreciated as it allows us to serve our guests better. Thank you for staying with us. Sincerely, Andrew Holmes... More 

Cambridge, Canada
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our first trip to Kingston and it was a positive one, as this hotel is a block from the waterfront and trolley stop. It is clean, comfy and nicely furnished. We arrived at 2:30 and were given keys to our room on the 7th floor. Nice view of the city and just across from elevator and ice machine... More 

Helpful?
Thank chevy_camaro9
ConcordHospitality, General Manager at Four Points Hotel and Suites Kingston, responded to this review

Dear chevy_camaro9, Thank you for your kind review and recommendation! I’m thrilled to know your stay was pleasant and we appreciate you choosing us. I will be sure to share your kind comments with our entire team as they work hard to make our guests feel at home. Best, Andrew Holmes General Manager More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We read previous comments and we're expecting tired dated hotel. Our room was clean, modern and renovated. Nice clean bathroom, new vanity etc. We had nice stay. Didn't park in house but 2 blocks away on street for free ( over wknd) Nice and centrally located. Kids love pool and was very near the lake, marina , market etc

Helpful?
Thank Eldar L
ConcordHospitality, General Manager at Four Points Hotel and Suites Kingston, responded to this review

Dear Eldar L, Thank you for your review and recommendation of our modern hotel and ample amenities. I’m pleased to hear that our comfortable room and great location made for a nice experience. We enjoyed having you as our guest, and we hope you’ll visit us again soon. Best, Andrew Holmes General Manager More 

Kingston, Canada
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff make this place perfect. Kristen and her crew do a fantastic job of making sure everything is right. Everyone is always concerned that everything is perfect. The Old Stone's Room is a nice venue.

Helpful?
Thank 117topherw
ConcordHospitality, General Manager at Four Points Hotel and Suites Kingston, responded to this review

Dear 117topherw, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. We appreciate being a part of your trip! Best, Andrew Holmes General Manager More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

Great location, staff need to take more time in cleaning rooms. Their was black mould in the tub and under the lip of the counter and sink. Also windows ledges have Never been wiped, carpet was stained. Maybe they are on a time limit to clean these rooms and they are rushed!

Helpful?
Thank karen s
ConcordHospitality, General Manager at Four Points Hotel and Suites Kingston, responded to this review

Dear karen s, As the cleanliness of our accommodations is a key priority, I regret that your guestroom fell short of our high standards. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service. Thank you for staying with us and for your attention to reviewing our hotel. Sincerely, Andrew... More 

Toronto, Canada
Level Contributor
203 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We arrived at the hotel and there was a problem checking in due to the computers. Key cards to the room didnt work. Had to go down stairs twice to get them reprogrammed and even after that only one of the keys worked. Left us feeling very frustrated after a very long journey. Check in was not a pleasant experience.... More 

Helpful?
Thank rands23
ConcordHospitality, General Manager at Four Points Hotel and Suites Kingston, responded to this review

Dear rands23, It was kind of you to note our clean accommodations, nice staff and good location despite the frustration caused upon your arrival. Please accept my sincere apology for your poor arrival experience and I regret that we inconvenienced you after a long day of travel. We appreciate your feedback and will use it to foster improvements. We hope... More 

Vancouver BC
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location is great as it is in the middle of old town. Having said that the other hotels were just a couple of blocks away. But, it was nice to walk out of the hotel and have the shops and restaurants right there.

Helpful?
Thank VancouverBCSmcl
ConcordHospitality, General Manager at Four Points Hotel and Suites Kingston, responded to this review

Dear VancouverBCSmcl, We are delighted that you took the time to write. Your review lets us know that your stay was enjoyable. Our team works hard to provide a pleasant stay, so we appreciate knowing you felt comfortable while traveling. We thank you for your patronage and hope to be your hotel of choice in the area. Best, Andrew Holmes... More 

Questions? Get answers from hotel staff and past guests. Ask a question

110 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (90)
Viewed
Hotel & Grounds (7)
Viewed
View from Room (14)
Viewed
Room/Suite (26)
Viewed
Bathroom (3)
Viewed
Pool/Beach Area (1)
Viewed
Dining (1)
Viewed
Other (38)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (20)
Viewed
Hotel & Grounds (8)
Viewed
Business Center/Function Rooms (2)
Viewed
Room/Suite (7)
Viewed
Dining (3)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Kingston hotels
0.1 mi away
Delta Hotels by Marriott Kingston Waterfront
0.2 mi away
Residence Inn Kingston Water's Edge
0.2 mi away
Holiday Inn Kingston - Waterfront
Show Prices
Show Prices
Show Prices
2.4 mi away
Best Western Fireside Inn
Best Western Fireside Inn
#2 of 37 in Kingston
4.5 of 5 stars 767 reviews
2.7 mi away
Holiday Inn Express Hotel & Suites Kingston
3.2 mi away
Ambassador Hotel & Conference Centre
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Pool
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Four Points by Sheraton Kingston offers guests a hotel with a great view of Kingston and Lake Ontario. We have 171 guest rooms and suites located close to 1000 Islands and Queen's University. ... more   less 

Additional Information about Four Points Hotel and Suites Kingston

Address: 285 King St E, Kingston, Ontario K7L 3B1, Canada
Location: Canada > Ontario > Kingston > Downtown Kingston
Price Range: $137 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points Hotel and Suites Kingston 3*
Number of rooms: 171
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood, Expedia, Hotwire, Travelocity, Priceline, Hotels.com and Odigeo so you can book your Four Points Hotel and Suites Kingston reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
4 Points Hotel And Suites Kingston
Four Points Hotel Kingston
Four Points Kingston
Kingston Four Points
Four Points Hotel And Suites Kingston Ontario
Hotel Style:
#9 Business Hotel in Kingston
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay