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Ambassador Hotel & Conference Centre

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Ambassador Hotel & Conference Centre
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2,360 Reviews from our TripAdvisor Community

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Showing 2,292: English reviews
Eganville
1 review
5 of 5 stars Reviewed yesterday NEW

Visited for business purposes and was there for a total of four days. The staff was friendly and helpful. The room was clean. The food in the restaurant was good. We had no problem with our reservations.

Review collected in partnership with this hotel

Helpful?
Thank bryanmG8339HA
Vaterstetten, Germany
Level Contributor
43 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed yesterday NEW

All was fine: rooms, cleaning, pool and so on. The only terrible poinr was for the restaurant inside. We've arrived around 20, so not so late, no other guests were present. We've asked for a well-done and rare steaks: both were cooked at the same way. Also tbe waiters didn't know which one one and which was the others! The... More 

Review collected in partnership with this hotel

Helpful?
Thank Babbabra
Orleans
1 review
4 of 5 stars Reviewed 2 days ago NEW

I stay at the ambassador weekly and the staff make it very welcoming and a home away from home. Always very helpful and try to keep guests as satisfied as possible. Would definitely recommend them. Always have a great rest.

Review collected in partnership with this hotel

Helpful?
Thank sbc12878
Colborne
1 review
3 of 5 stars Reviewed 4 days ago NEW

The staff was amazing . Very friendly and helpful. The room was very outdated and dirty.could not watch tv as the batteries were dead. The toilet needed to be tightened to the floor it wobbled .price was a little high for quality of room. Bed was excellent.

Review collected in partnership with this hotel

Helpful?
Thank T6281FOkenm
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

This hotel is worth checking out with the family or a couple or even just by yourself its reasonably priced for the area, has an amazing pool area for all ages from splash pad to pool and water slide to hot tubs and saunas the water slide water could be a little warmer doesn't seem to affect the kids though.... More 

Helpful?
Thank Adam S
Ashley M, Front Office Manager at Ambassador Hotel & Conference Centre, responded to this review

Thank you so much for your review, Adam! I really appreciate you taking the time out of your busy schedule to let us know how we are doing, and by the sounds of it we're doing well! I am so glad you enjoyed your stay with us, I really appreciate all your kind words. Looking forward to seeing you again... More 

Woodstock
1 review
2 of 5 stars Reviewed 4 days ago NEW

I booked onine and missed the fine print that the slide would not be running the entire stay we were there. That was the only reason I booked this hotel since we were doing a long drive mid week, I figured the kids would get their wiggles out in the pool and slide. The slide is ONLY running on the... More 

Review collected in partnership with this hotel

Helpful?
Thank Lindsay W
Ashley M, Front Office Manager at Ambassador Hotel & Conference Centre, responded to this review

Thank you so much for your review! I am so sorry that you were not informed about the water slide. We just recently switched to autumn hours for the water slide as we normally do not get families during the week. I really do apologise that you were not informed of this change. I hope your kids liked the pool... More 

Stirling
1 review
2 of 5 stars Reviewed 6 days ago NEW

Staff didn't inform my when booking "handicap " means no bath tub. Would've been fine but drain was slow and flooded bathroom. Wife thought it was feather on floor- nope somebody's toe nail. How romantic is that ?

Review collected in partnership with this hotel

Helpful?
Thank Q7445LXmarkl
Ashley M, Front Office Manager at Ambassador Hotel & Conference Centre, responded to this review

Please accept my most sincere apologies for your stay. I'm sorry that you were not aware of the room you were going to be in, and that you had all the issues you did. I will definitely be passing this on to our housekeeping staff as well as maintenance department so they are aware of this and can ensure this... More 

Scarborough
1 review
1 of 5 stars Reviewed 6 days ago NEW

Very bad experience trying to reserve a room. Clerk taking the reservation was not helpful. Room was not ready on check-in. Front desk was aware of bus schedule to event however they did not offer to change the type of room so that we could get ready for our event. I ended up missing the bus to the event trying... More 

Review collected in partnership with this hotel

Helpful?
Thank Sandra T
Ashley M, Front Office Manager at Ambassador Hotel & Conference Centre, responded to this review

Hello, Sandra, Thank you so much for your review of our hotel. I am so terribly sorry that you had the trouble that you did, it was a very busy weekend. As I was working on Saturday, I can let you know that if we had of had another room to put you in we absolutely would have. We unfortunately... More 

Merrickville
1 review
3 of 5 stars Reviewed 6 days ago NEW

Kids had fun at the Waterpark. Rooms were not great though...paint chipping in the bathroom, hair in the tub,floors dirty and the TV didn't work properly. Seemed alot of $$ to stay in a room like that.

Review collected in partnership with this hotel

Helpful?
Thank 622adiah
Ashley M, Front Office Manager at Ambassador Hotel & Conference Centre, responded to this review

Thank you so much for your review of our hotel. I really appreciate you taking the time out of your busy schedule to let us know how we are doing, and by the sounds of it we can use some improvement. I will be passing this review on to our housekeeping staff and maintenance staff so we can make sure... More 

Kingston, Canada
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

Excellent stay! Room was beautiful and large and clean. Breakfast buffet Saturday morning was delicious and large variety and affordable! Front desk was wonderful and friendly, fast and easy check in and check out! Would recommend this hotel to others

Review collected in partnership with this hotel

Helpful?
Thank 513caitlinw
Ashley M, Front Office Manager at Ambassador Hotel & Conference Centre, responded to this review

Thank you so much for your glowing review, Caitlin! I appreciate you taking the time out of your busy schedule to let us know how we are doing! I'll pass on your review to our staff so they can see how well they're doing! Please let me personally handle your next stay in Kingston. Feel free to email me at... More 

Questions? Get answers from hotel staff and past guests. Ask a question

121 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Ambassador Hotel & Conference Centre

Address: 1550 Princess St, Kingston, Ontario K7M 9E3, Canada
Location: Canada > Ontario > Kingston
Price Range: $99 - $159 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Ambassador Hotel & Conference Centre 3.5*
Number of rooms: 246
Reservation Options:
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Also Known As:
Ambassador Hotel Kingston
Ambassador Conference Hotel
Hotel Ambassador Conference
Ambassador Hotel & Conference Centre Kingston, Ontario
Hotel Style:
#5 Business Hotel in Kingston
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