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Holiday Inn Kingston - Waterfront

1,115 reviews
#20 of 38 Hotels in Kingston
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2 Princess St, Kingston, Ontario K7L 1A2 Canada
+1 877-859-5095
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About

3.5
Very good
1,115 reviews
Location
Cleanliness
Service
Value
Holiday Inn Kingston Waterfront(R) welcomes you to the heart of historic downtown Kingston, directly on Lake Ontario and Kingston's scenic waterfront. Look down from your private balcony to enjoy sights of the St. Lawrence River, Confederation Basin and Park, and Wolfe Island. The only thing we overlook is the water. Join us at DOX Restaurant and Bar, featuring Kingston's only waterfront patio. Try a daily feature from our Executive Chefs summer menu, or relax by Lake Ontario with live music on the patio every Friday evening. Take a dip in our stunning outdoor lakefront pool or our indoor pool with whirlpool, sauna, and fitness centre. We are steps away from Crawford Wharf and the Kingston 1000 Islands Cruises (see the front desk for a $5 off coupon), as well as picture perfect picnic spots in Confederation Basin. Take a walk up Princess Street to shop and dine at dozens of hot spots in the historic downtown district. Bring a chair or picnic blanket to historic Springer Market Square every Thursday at dusk for a free outdoor movie or enjoy one of Kingston's many summer festivals and events. Tour the famous Kingston Penitentiary all summer long. If you would prefer to Stay Inn, we feature beautifully appointed guest rooms and complimentary WiFi throughout the hotel. End your day with a great nights sleep in a Simmons Beautyrest mattress at Holiday Inn Kingston Waterfront.
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Paid public parking on-site
Parking
Free internet
Wifi
Public wifi
Internet
Hot tub
Pool / beach towels
Indoor pool
Heated pool
Shallow end in pool
Restaurant
Breakfast available
Breakfast buffet
Kids' meals
Vending machine
Banquet room
Meeting rooms
Fax / photocopying
Baggage storage
Currency exchange
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Room service
Coffee / tea maker
Flatscreen TV
Bath / shower
Iron
Wake-up service / alarm clock
Refrigerator
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Bay View
Languages Spoken
English, Portuguese
Hotel links
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Special Price:Members Save up to 25%
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1,115Reviews14Q+A100Room tips

Reviews

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Popular mentions
Emergency stay in a snow storm
Nice place. Wasn't planning to stay but got stuck in a snow storm. Turned out to be very nice. A bit expensive, but nice. restaurant was open late which was good as I got there after 10 pm. Had a hummas and chips plate which was fresh and tasty.
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Date of stay: November 2019
Value
Service
Sleep Quality
Room Tip: Check to see if your breakfast and parking is included
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The location is the best thing about it
I stayed here for just one night in early November. The hotel itself is nice enough, the beds are extremely comfortable so I'll give them full props for that. Water views are pretty, even in winter. The rooms are dated and a bit crowded, they have in-room coffee, but no cream or creamers so what's the point. The bathroom door didn't close properly (room 518 I think?). There is no breakfast, just the in-house restaurant which I thought was pricey. You can find cheaper across the street if you're willing to brace the cold. Not sure I'd return unless it was a great deal, or summer time, so I could at least enjoy the views.
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Date of stay: November 2019
Rooms
Cleanliness
Service
Room Tip: ask for a view of the waterfront
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So disappointed !!
Stayed at this hotel for a romantic get away. Well not so romantic when they give you 2 doubles not a king bed and tell you they have none left and they “assigned” you a different room ! They also assigned us a waterfront room , nice view but it was November and cold and windy out and we didn’t even use the balcony , and the real kicker the room was $300!! And that’s without a breakfast ! And we had to pay for parking $22 a night which is a rip off. The room was dingy and outdated , stained damp carpet and basic bathroom. Beds were comfy , even though I couldn’t share one with my husband. Front desk girls also said my room would be 187 and then told me next day she never said that , she was unhelpful and never offered any discounts or perks to make up for our disappointment (her name was Rachel apparently but was wearing a name tag that said Jessica ??) There was big groups of young people there who took over our floor and partied quite late and on balcony slamming door etc! So got little sleep. We used the pool , it was ok a little tired looking as is the whole building is really. They are ripping people off because they have a great location and putting no money back into their amenities obviously! Very disappointing weekend and won’t EVER be back !! For $300 I will stay somewhere a hell of a lot nicer…
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Date of stay: November 2019Trip type: Traveled as a couple
Horrible
The room had bugs on the ceiling, could not open the balcony doors do to the fact there were bugs between the doors. Could not enjoy sitting or using the balcony. It definitely needs a renovation very dated. Not worth the money.
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Date of stay: September 2019
Response from HIKingstonwaterfront, Front Office Manager at Holiday Inn Kingston - Waterfront
Responded 1 week ago
Hello Mobile43684153472, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely, Andrea C. Guest Service Manager
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Derek
Nice little hotel good location bit dated but desk staff very helpful think girl who checked us in was Taylor very cheerful and helped us during our stay Only used hotel as a stop on way to Ottawa from niagra
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Date of stay: October 2019Trip type: Traveled as a couple
Response from HIKingstonwaterfront, Front Office Manager at Holiday Inn Kingston - Waterfront
Responded 1 week ago
Hello Susan S, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. I am happy to share that we start renovations later this year that will update and modernize our hotel. We hope you will visit us again. Sincerely, Andrea C. Guest Service Manager
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PRICE RANGE
$120 - $216 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn kingston - waterfront hotel kingston, kingston holiday inn
LOCATION
CanadaOntarioKingston
NUMBER OF ROOMS
197
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Frequently Asked Questions about Holiday Inn Kingston - Waterfront
Which popular attractions are close to Holiday Inn Kingston - Waterfront?
Nearby attractions include Improbable Escapes (0.3 miles), Kingston Waterfront (0.01 miles), and Martello Alley (0.2 miles).
See all nearby attractions.
What are some of the property amenities at Holiday Inn Kingston - Waterfront?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
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Which room amenities are available at Holiday Inn Kingston - Waterfront?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
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What food & drink options are available at Holiday Inn Kingston - Waterfront?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
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Is parking available at Holiday Inn Kingston - Waterfront?
Yes, paid private parking on-site and paid public parking on-site are available to guests.
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What are some restaurants close to Holiday Inn Kingston - Waterfront?
Conveniently located restaurants include Mio Gelato, Tango Nuevo, and Sima Sushi.
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Are there opportunities to exercise at Holiday Inn Kingston - Waterfront?
Yes, guests have access to an indoor pool and a fitness center during their stay.
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Is Holiday Inn Kingston - Waterfront located near the city center?
Yes, it is 0.2 miles away from the center of Kingston.
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Are any cleaning services offered at Holiday Inn Kingston - Waterfront?
Yes, dry cleaning and laundry service are offered to guests.
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Are pets allowed at Holiday Inn Kingston - Waterfront?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
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Does Holiday Inn Kingston - Waterfront offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
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