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Holiday Inn Kingston - Waterfront

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Holiday Inn Kingston - Waterfront
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788 Reviews from our TripAdvisor Community

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Showing 738: English reviews
Gatineau, Canada
1 review
3 of 5 stars Reviewed 2 days ago NEW

First off let me start by saying yes this Hotel is old and in need of tender loving care we stayed three nights and they are working in the hallways but the rooms are average but clean we arrive on the 22nd of Septembre and our room was on the ground floor very small and no screen for our patio... More 

Helpful?
Thank smadore16
Pennsylvania
Level Contributor
53 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

Our room was on the second floor. The good news: it's an excellent location, it was quiet, the bed was comfortable, the shower worked, the climate control was fine, and we had a balcony overlooking the water. So the basics were handled. What we didn't like is that the bottom of the bathroom door looked like it had water damage,... More 

Helpful?
Thank PAman
Spring, Texas
Level Contributor
8 reviews
5 of 5 stars Reviewed 6 days ago NEW

We stayed 1 night on an end room & "double balcony" with nice water views on 2 sides. The hotel is very close to the historic area with great restaurants and nice shopping. The staff were most helpful.Wished we had stayed longer. The hotel left a caution re possible insect problems if the balcony doors were left open in warmer... More 

Helpful?
Thank mrpuck
Clarks Summit, Pennsylvania
Level Contributor
118 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband and I weren't aware of the renovations at the hotel, but we still feel we had a good stay. The front desk clerk was thoughtful enough to ask if we minded workers in the 4th floor hallway taking down wallpaper. We didn't and we thought the room was clean, the bed was comfortable, and the view of the... More 

Helpful?
Thank ejplum
HIKingstonwaterfront, Front Office Manager at Holiday Inn Kingston - Waterfront, responded to this review

Hello ejplum, Thank you for your complimentary review of your stay. We are pleased that you enjoyed our hotel services, as well as, our unbeatable location. Thank you for your patience and understanding while we complete our hallway renovations. We would be honoured to have you stay with us again. Sincerely, Andrea Coss Guest Service Manager More 

Napanee, Canada
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 stars Reviewed 1 week ago

This hotel is EXTREMELY overpriced, as are most of the hotels downtown Kingston. It is dated and very disappointing. Our room was standard and our bathroom needed updating & a good scrubbing. The hallways were undergoing construction and when I got to my room the door was open because they had just painted the door. I don't like to complain... More 

Helpful?
1 Thank Whennie78
HIKingstonwaterfront, Front Office Manager at Holiday Inn Kingston - Waterfront, responded to this review

Hello Whennie78, Thank you for your candid review. I apologise that your recent stay did not meet expectations. I appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.... More 

Cornwall, Ontario, Canada
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a great visit to Kingston downtown this weekend. We usually go once or twice a year just to recharge for a weekend. We reserved a king waterfront room all in which includes the parking and a buffet breakfast. After all was said and done it was 303.00 for the Saturday night. I called 2days before to confirm that... More 

Helpful?
Thank Brenda Fraser C
HIKingstonwaterfront, Front Office Manager at Holiday Inn Kingston - Waterfront, responded to this review

Hello Brenda Fraser C, Thank you for taking the time to write a review of your stay. I was happy to read that overall you enjoyed your stay and I would like to thank you for your patience and understanding of the renovations going on in our hallways. Unfortunately there is no perfect time to renovate any public area but... More 

Central NY
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The location can't be beat, it's terrific! Ask for a water view (I would recommend 4th floor odd numbers, 449-453 would be best.) The front desk staff was outstanding (!!!)- very accommodating at check-in, and the housekeeping is very friendly. The service at the restaurant is slow, but when we vacation, that doesn't bother us. Corey the bartender is very... More 

Helpful?
Thank robbiejencarter
HIKingstonwaterfront, Front Office Manager at Holiday Inn Kingston - Waterfront, responded to this review

Hello robbiejencarter, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Andrea Coss Guest Service Manager More 

Perth, Australia
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Good sized room has everything required and in good condition, fast wifi , very clean, good location for transport and restaurants but kingston has eating places in abundance front staff were helpful and courteous nice clean pool and gym area good size too. Get a waterfront room its good to have a beer on the balcony and watch the tourists... More 

Helpful?
Thank tony c
HIKingstonwaterfront, Front Office Manager at Holiday Inn Kingston - Waterfront, responded to this review

Hello Tony C, Thank you for your complimentary review of your stay at our hotel. We are pleased that you enjoyed our hotel services, as well as, our unbeatable location. We would be honoured to have you stay with us again in the future. Sincerely, Andrea Coss Guest Service Manager More 

hamilton, on
Level Contributor
61 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Helpful front desk, polite and courteous with each interaction. Parking validated for hotel guests was $16 from time of check in till 5pm the following day. Right downtown, easy walk to most hotels and some shops. Room was 2 double beds, comfortable bedding, balcony that you were able to walk out on with 2 chairs with side view of lake.... More 

Helpful?
Thank sexykitten7
HIKingstonwaterfront, Front Office Manager at Holiday Inn Kingston - Waterfront, responded to this review

Hello Sexykitten7, Thank you for taking the time to write a review of your stay with us. I was happy to read that you enjoyed your stay overall and I appreciate all of the feedback your provided in your review. Your comments help us increase our learning and give us the opportunity to review our standards and levels of service.... More 

Toronto
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Was excellent Beautiful room attentive staff Clean well located Chef even offered to make my husband an omelette for dinner when he had a tooth ache Excellent pool Food was great I did think guests should have been notified of renovations even if minor I would certainly recommend and I will go back

Helpful?
Thank janeQ6314RC
HIKingstonwaterfront, Front Office Manager at Holiday Inn Kingston - Waterfront, responded to this review

Hello janeQ6314RC, Thank you very much for your comments regarding your recent stay. We are glad you chose to stay with us on your visit to Kingston, and we are very happy you had such a positive experience. Sincerely, Andrea Coss Guest Service Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Holiday Inn(R) Kingston Waterfront Hotel is centrally located in historic downtown Kingston, Ontario. We are elated to unveil Kingston's beautiful bedrooms and superior amenities, and our personal and friendly service sets us apart from other Kingston, Ontario hotels. We are also home to Kingston's premier conference facilities, specializing corporate events, meetings and weddings. Conveniently located steps away from Kingston's waterfront, the K-Rock Center (.42km)for concerts and Kingston Frontenacs games, 1000 Island Cruises (.25km), Kingston General Hospital (2.06km), Queen's University (1.53km), boutiques and downtown venues, the Holiday Inn(R) Kingston Waterfront hotel is The Place to Meet. We are proud to present DOX Restaurant & Bar with (seasonal) patio overlooking Lake Ontario. Dox Restaurant & Bar features a delicious breakfast menu and is the perfect place to meet for a luncheon meeting or a gourmet romantic dinner for two. For relaxation, guests of our Kingston hotel enjoy our indoor pool, whirlpool, sauna and fitness center. Whether you're coming to Kingston on business, looking to hold a meeting or event, or getting away for a family vacation, the Holiday Inn Kingston Waterfront is your hotel of choice. We look forward to being "At Your Service"! ... more   less 

Additional Information about Holiday Inn Kingston - Waterfront

Address: 2 Princess St, Kingston, Ontario K7L 1A2, Canada
Location: Canada > Ontario > Kingston
Price Range: $129 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Kingston - Waterfront 3*
Number of rooms: 197
Reservation Options:
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Also Known As:
Holiday Inn Kingston - Waterfront Hotel Kingston
Kingston Holiday Inn
Holiday Inn Kingston - Waterfront Ontario
Hotel Style:
#8 Business Hotel in Kingston
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