This hotel is EXTREMELY overpriced, as are most of the hotels downtown Kingston. It is dated and very disappointing. Our room was standard and our bathroom needed updating & a good scrubbing. The hallways were undergoing construction and when I got to my room the door was open because they had just painted the door. I don't like to complain... More 

We had a great visit to Kingston downtown this weekend. We usually go once or twice a year just to recharge for a weekend. We reserved a king waterfront room all in which includes the parking and a buffet breakfast. After all was said and done it was 303.00 for the Saturday night. I called 2days before to confirm that... More 

The location can't be beat, it's terrific! Ask for a water view (I would recommend 4th floor odd numbers, 449-453 would be best.) The front desk staff was outstanding (!!!)- very accommodating at check-in, and the housekeeping is very friendly. The service at the restaurant is slow, but when we vacation, that doesn't bother us. Corey the bartender is very... More 

Good sized room has everything required and in good condition, fast wifi , very clean, good location for transport and restaurants but kingston has eating places in abundance front staff were helpful and courteous nice clean pool and gym area good size too. Get a waterfront room its good to have a beer on the balcony and watch the tourists... More 

Helpful front desk, polite and courteous with each interaction. Parking validated for hotel guests was $16 from time of check in till 5pm the following day. Right downtown, easy walk to most hotels and some shops. Room was 2 double beds, comfortable bedding, balcony that you were able to walk out on with 2 chairs with side view of lake.... More 

Was excellent Beautiful room attentive staff Clean well located Chef even offered to make my husband an omelette for dinner when he had a tooth ache Excellent pool Food was great I did think guests should have been notified of renovations even if minor I would certainly recommend and I will go back

Had an issue with front desk staff-reported, had an issue with Dox staff- reported, had a very pleasant visit to our room by Kevin from maintenance- reported. Before leaving talked to front desk, told there would be a follow- still waiting. Location can't be beat. Still waiting for service to keep its' promise,, even advertises to beat our expectations on... More 

First the good: location! You can't beat the location on the water. Now the bad: service at the Dox was abysmal. The staff regulating the parking were very unprofessional. And finally the hotel itself is very dated.