We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Holiday Inn Express Hotel & Suites Kingston

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Holiday Inn Express Hotel & Suites Kingston
View Map
{"containerClass":null,"scriptFlags":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}}}
Add Photo Write a Review

446 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Holiday Inn Express Hotel & Suites Kingston
See the most recent reviews
Showing 405: English reviews
Alexandria, Ontario, Canada
Reviewed November 23, 2012

Amazing ,friendly,cheerful staff!! Excellent location off Hwy 401 and close to downtown. Clean and tidy and lots of parking.Average size parking spots so no problem unless you are driving a boat. Small glitch with hot water shortage one night but was quickly repaired and I was given very nice compensation. Very comfortable beds and pillows.I have been staying here four...

 Report
Helpful?
Thank Gary B
HotelsKingston, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review

Thank you for all these positive comments about our great staff and hotel. We are happy to help make your time away from home so comfortable. We are always happy to have you stay with us and we look forward to many more visits!

Lambton Shores, Canada
Reviewed November 13, 2012

At a recent stay at this hotel I did not have hot water all evening or the next morning. Not being able to shower for this period of time is a failure to deliver on the basic service purchased. I could understand a couple of hours without hot water ... but not this period of time. Packed up and ready...

 Report
Helpful?
3Thank Aceadventurer123
HotelsKingston, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review

On behalf of everyone at the Holiday Inn Express and Suites Kingston, we’d like to take this opportunity to apologize once again for your inconvenience. In the early morning hours of October 31st there was a power surge due to high winds and it affected our water heaters. Our maintenance staff addressed the issue right away and the hot water...

ottawa
Reviewed November 12, 2012

We've stayed at the express in Gananoque so while in Kingston we decided to stick with what works. The rest of our group stayed next door at the Days Inn. A big mistake. Having read the reviews, I decided that spending a little more would prove to be worth it, and it did. We were greeted Friday evening the 9th...

 Report
Helpful?
Thank cantw82gosouthOttawa
HotelsKingston, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review

Thank you very much for this outstanding review! We are very glad that you decided to stay with us and that you weren’t disappointed by the quality and service you received. I will certainly pass you compliments along to all of our staff. We are looking forward to seeing you again on your next visit to Kingston.

Toronto, Canada
Reviewed November 11, 2012

This is a three year old hotel and in excellent shape. Things are new and run smoothly. Front desk staff is friendly and helpful. There is a small pool, hot tub, and workout room. There are only a few machiens and limited weights but it works for 1-2 nights. The hotel is 4 stories and the elevators run slowly, so...

 Report
Helpful?
Thank HAP-TRAVEL-Canada
HotelsKingston, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review

Thank you for taking the time to share your comments. You are correct; our hotel is quite new and modern. Our property isn’t huge but we offer a variety of amenities including a pool, hot tub, fitness room, as well as a full complimentary breakfast which includes everything from bacon and eggs to pancakes to yogurt and fruit. We also...

Rehovot, Israel
Reviewed November 9, 2012

The hotel is located not far from the highway, near an intersection, in a commercial area (but it's ouside the main area and is not noisy). It's 4.5 kms from downtown. The hotel is modern and well decorated. So was the room we stayed in (312). The suite was big, consists of 2 parts - a living room area, which...

 Report
Helpful?
Thank Boris S
HotelsKingston, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review

Thank you for your review. We are happy to know that you enjoyed a comfortable stay with us. Our hotel offers a variety of standard guestrooms with one or two beds and numerous spacious suites. All of our rooms are quite modern and we are glad that you enjoyed our abundant in-room amenities as well as our complimentary breakfast.

Oakville, Canada
Reviewed October 23, 2012

I was part of a group that was required to stay at this location for a seminar in the early part of October 2012. I had booked 2 rooms and was given 1 reservation number. The seminar was cancelled and the block of rooms in total were released. I called in plenty of time to cancel and provided my reservation...

 Report
Helpful?
2Thank UhappyinOakville
HotelsKingston, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review

We are very sorry that this incident is your only impression of our property and that you’ve never even had the opportunity to enjoy our numerous features and amenities. We do understand, however, that good customer service is one of the most important features a hotel can offer and I assure you that this situation is not indicative of the...

Stirling
Reviewed October 18, 2012

We had a great stay here in September. Very clean, excellent breakfast, easy checkin out. Quiet, great nights sleep. Pool area was clean. Overall very impressive. Located beside the 401 but still very quiet.

 Report
Helpful?
Thank JasonandJennifer
HotelsKingston, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review

Thank you for the great review. We are only satisfied when we are able to exceed our guests’ expectations and it is good to know we have exceeded yours. Please be sure to visit us again.

Reviewed October 17, 2012

We've stayed here on two separate occasions and we'll definitely be returning. It's convenient (just off the 401, very close to gas stations, Shoppers Drug Mart, Tim Hortons), clean, modern and staffed by the friendliest people around. The breakfast area is beautiful and the pancake making machine is just too much fun.

 Report
Helpful?
Thank HomemadeHappy
HotelsKingston, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review

Welcome back and thank you for deciding to stay with us again. We are thrilled that you enjoy our hotel so much and we look forward to providing you with comfortable accommodations, friendly service, and yummy pancakes again soon.

Ontario
Reviewed October 1, 2012

We stayed here one night on our way to the Maritimes. It seems to be quite new and is spotlessly clean. Staff are friendly and helpful. Rooms are surprisingly large. Wifi is free. The location is convenient depending on what the purpose of your stay in Kingston is. It is just off the 401. There are lots of amenities nearby,...

 Report
Helpful?
Thank Weswee
HotelsKingston, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review

Thank you for posting this review of our hotel. It is good to know that you appreciated our clean spacious guestrooms, free wireless internet and wonderful staff. We are surprised to hear, however, that you did not love our complementary breakfast. We generally received very positive comments about our large selection of both hot and cold items, including: eggs, bacon...

Ontario
Reviewed September 28, 2012

The hotel has good location. The rate that we got via hotwire was more than reasonable and included breakfast. The hotel seems to be newly built or recently renovated. The decor is very nice. Breakfast was sufficient. This is how 3 star hotels should look like.

 Report
Helpful?
Thank olesyazh
HotelsKingston, Guest Relations Manager at Holiday Inn Express Hotel & Suites Kingston, responded to this review

Thank you for this review. Our hotel is only a few years old and remains very clean and modern. We are pleased you enjoyed our complementary hot breakfast. Please visit us again.

Questions? Get answers from hotel staff and past guests. Ask a question

95 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (32)
Viewed
Bathroom (9)
Viewed
Room/Suite (14)
Viewed
Hotel & Grounds (1)
Viewed
Dining (2)
Viewed
Other (6)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (63)
Viewed
Hotel & Grounds (17)
Viewed
Room/Suite (22)
Viewed
Bathroom (4)
Viewed
Dining (8)
Viewed
Pool/Beach Area (2)
Viewed
Business Center/Function Rooms (2)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Kingston hotels
1.9 mi away
Best Western Fireside Inn
Best Western Fireside Inn
#2 of 37 in Kingston
820 reviews
0.2 mi away
Courtyard by Marriott Kingston Highway 401 / Division Street
2.9 mi away
Residence Inn Kingston Water's Edge
Show Prices
Show Prices
Show Prices
2.7 mi away
Holiday Inn Kingston - Waterfront
2.7 mi away
Four Points Hotel and Suites Kingston
2.8 mi away
Delta Hotels by Marriott Kingston Waterfront
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Restaurant
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located minutes from downtown and adjacent to Highway 401, we are steps away from theatre, shopping and dining choices and offer spacious, well-appointed guest rooms and suites. Start each day with our complimentary Express Start breakfast featuring features hot and cold selections. Enjoy our indoor pool, whirlpool and 24-hour fitness room. You'll appreciate the convenience of free WiFi and parking. Planning a meeting? Our Loyalist Meeting room is perfect for groups of up to 50. Visit our website for packages and special offers. Earn IHG Rewards Club Points. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Kingston

Address: 11 Benson Street, Kingston, Ontario K7K 5W2, Canada
Location: Canada > Ontario > Kingston
Price Range: $104 - $169 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Kingston 2.5*
Number of rooms: 88
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Hotels.com and Priceline so you can book your Holiday Inn Express Hotel & Suites Kingston reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hotel And Suites Kingston
Holiday Inn Express Kingston
Holiday Inn Express Hotel & Suites Kingston Ontario
Hotel Style:
#4 Family Hotel in Kingston
#6 Business Hotel in Kingston
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Hotel & Suites Kingston staff and other travelers.
3 questions
Ask a question
Kingston, Canada
over a year ago

See all questions (3)

Questions? Get answers from Holiday Inn Express Hotel & Suites Kingston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Check your pillows very carefully!”
 of 5 bubbles 691TonyL, Nov 26, 2016 | Read review
“All rooms I've stayed in are clean and modern.”
 of 5 bubbles silverstang, Nov 6, 2016 | Read review
“Ask for a room at the back and away from the lift if you want quiet”
 of 5 bubbles Nik2212, Oct 25, 2016 | Read review
“Even rooms facing 401 are quiet.”
 of 5 bubbles momsonja, Oct 11, 2016 | Read review
“All rooms are very quiet the only noise we heard was a distant freight train in the night when they blew the whistle.”
 of 5 bubbles stucalinz56, Sep 29, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question