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Holiday Inn Express Hotel & Suites Kingston

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Traveler (65)
Room & Suite (52)
Dining (7)
About
Location
Cleanliness
Service
Value
Located minutes from downtown and adjacent to Highway 401, we are steps away from theatre, shopping and dining choices and offer spacious, well-appointed guest rooms and suites. Start each day with our complimentary Express Start breakfast featuring features hot and cold selections. Enjoy our indoor pool, whirlpool and 24-hour fitness room. You'll appreciate the convenience of free WiFi and parking. Planning a meeting? Our Loyalist Meeting room is perfect for groups of up to 50. Visit our website for packages and special offers. Earn IHG Rewards Club Points.
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Property amenities
Pool
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Breakfast included
Bar/Lounge
Banquet Room
Breakfast Available
Business Center with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Microwave
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Mid-range
Safe
HOTEL CLASS
Hotel links
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532Reviews
97Photos
5Q+A
90Room tips
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Popular mentions
It was just for one night but we had a lovely stay. There was no crazy noise at night, which was awesome since there were some ladies drinking a bit on our floor by the elevator. Sounds cringy but they moved it inside in quite an orderly fashion not that long after. It was a
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Response from Chelsea D, Front Office Manager at Holiday Inn Express Hotel & Suites Kingston
Responded 1 week ago
Dear MurielDebroy, Thank you for your kind words and thank for for sharing your experience with us. I am happy to hear you had enjoyed your stay even with some minor noise. We strive to deliver a wonderful sleep, as it is what you deserve, so on busy weekends we often bring security in to put a damper on any crazy noise at night. I am glad you found your stay to be relaxing. I hope you will come back again soon when your travel needs bring you to the area! :-) Chelsea D. Front Office Supervisor
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Attended this hotel for a hockey tournament where we had a block of rooms for our teams. Apparently, they didn't get the memo and we are all placed on different floors. My two children have physical burns from the pool. When you walked in, your eyes would sting immediately.
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Response from Megan R, General Manager at Holiday Inn Express Hotel & Suites Kingston
Responded Dec 12, 2018
Good Afternoon, Thank you for your review. We take our guest comments very seriously and did enlist the assistance of KFLA Board of Health to review our aquatic center procedures once your observations were brought to our attention. They confirmed that water quality in both pool and hot tub were well within their safe zone. They also observed our pool & hot tub area ventilation appeared to be working correctly. Our goal is always to ensure that guests enjoy their stay at our property, and we do feel badly that you feel your stay was not a positive one. We welcome your return, and for you to join the many folks who found the property to be everything they wanted, and more. Best Regards,
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This is not a bad hotel. It is used often by sports teams and that’s what we were there for. Given that audience the hotel is showing some wear and tear. Our room had some stains on the floor, nothing outrageous though. The breakfast was standard HIE, but the space is really
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Response from Todd D, Front Office Manager at Holiday Inn Express Hotel & Suites Kingston
Responded Nov 18, 2018
Hi there kidtripping, Thank you for your review of the hotel during your stay with the hockey team. We hope your games went well and you enjoyed the city during your tournaments. I will pass the information along to the appropriate team about the wear and tear in the rooms/hotel. I am delighted to hear you found the staff courteous and efficient, and that you will return to our hotel in the future if your travel needs bring you here. Chelsea D. Front Office Supervisor
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I am a Spire level IGH member and have stayed in like 6 different IGH hotels in last 6 weeks. For 179$ / night I am terrifically underwhelmed by this hotel. First, forget about your status on checking in. The guy checking us in was at both ignorant of my status (not that I care)
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Response from Todd D, Front Office Manager at Holiday Inn Express Hotel & Suites Kingston
Responded Nov 5, 2018
Dear weirsy, Firstly, I would like to thank you for taking the time to advise of your recent stay at Holiday Inn Express, Kingston. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests. I was extremely disappointed to read of your experience during your stay with us. Whilst an apology will regrettably not alter the outcome of your experience on this occasion, I do extend it with all sincerity. I certainly empathize with your Spire Membership and the quality of service your received. This is not up to our normal standards. We will share your feedback with our staff and make necessary changes. We take feedback such as yours seriously, as we strive to make each stay consistent and as pleasant as possible. Please contact our Guest Service Manager, Sara Cole so she can provide additional assistance. You can reach her at scole@hiexpresskingston.ca. We hope for the opportunity to make this up to you, so we can show you that your recent stay was an exception. Again, please accept my apology and do not hesitate to reach out to Sara Cole. Chelsea D. Front Office Supervisor
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The hotel is modern, clean and so convenient off the 401 and to visit Kingston and the surrounding areas. We stayed in 2 rooms with a King bed and sofabed each which was perfect for 2 families with 2 adults and 1 child. Check-in was easy, friendly and staff were helpful. The
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Response from Sara C, Front Office Manager at Holiday Inn Express Hotel & Suites Kingston
Responded Sep 28, 2018
Hello bluegrass22, Thank you for taking the time to share feedback on your recent stay with us. We are happy you enjoyed your time at the hotel. We do have toppers for a pull-outs. In future should you require a mattress topper for your pull out please ask the front desk. We look forward to your next stay!
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Photo provided by managementHoliday Inn Express Hotel & Suites Kingston
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Suite
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Guest room amenity
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Guest room amenity
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12345611
Does this hotel have driver accommodation for free? For group that reserves 20 rooms and more.
I’m not certain as well, it would be best to call them directly.
0 votes
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Hi there, Thank you for bringing this to our attention. We will update the amenities immediately to reflect this. Chelsea D. Front Office Supervisor
0 votes
Can I get a room with 1 king size bed and one queen size bed for 3 adults?
Most likely the beds are 2 queen size beds. I have stayed in a Holiday Inn where they had a large room with 2 king beds. Call the hotel and ask if they have a suite with 2 king beds.
1 vote
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jacuzzi suites?
Not that I know of.
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looking for a jacuzzi suite
"Call a different hotel."
"The suites are very nice"
"Most room are good as the either face the Fort or the Harbour"
"Away from elevator"
"Do not take Jacuzzi rooms 214 and 314, absolutely no view out the window."
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PRICE RANGE
$103 - $196 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express hotel and suites kingstonholiday inn express kingston
LOCATION
CanadaOntarioKingston
NUMBER OF ROOMS
88
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