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Courtyard Hamilton

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227 Reviews from our TripAdvisor Community

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Showing 223: English reviews
Toronto, Canada
Reviewed January 8, 2014

Kenya was extremely helpful and courteous when helping me get things set up for my parents who were without electricity during the ice storm. He reserved a roo and let me know that they are being very flexible with the cancellation policy as they understand that the power outtage was a big unknown to those affected. He even arranged to...

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Helpful?
Thank Rain L
ConcordHospitality, General Manager at Courtyard Hamilton, responded to this review

Rain L, Thank you for taking the time to share feedback from your experience with us at Courtyard Hamilton. Our staff makes sincere hospitality their priority, and I'm pleased to hear their excellent service exceeded your expectations. I look forward to sharing your compliments with our team, and I will make sure Kenya receives a special commendation for his outstanding...

Moncton, Canada
Reviewed December 23, 2013

Tile floor in bathroom cold, cheap toilet, cheap tub with curtains, difficult to use. Bar soap thin as paper, shampoo terrible cheap garbage. Bed linens totally rinckled beyond belief. There were lines of "God knows what" in the tub inclosure, dripping down the wall. TV permanently fixed cannot view from bed. Noise all night from slamming doors from other's rooms....

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Helpful?
Thank Peppy197
ConcordHospitality, General Manager at Courtyard Hamilton, responded to this review

Peppy197, Thank you for writing. It's unfortunate to hear that you did not have a satisfying stay with us. We value you as our guest and sincerely apologize for the areas we fell short of meeting your expectations. Our hotel is currently in the process of a complete renovation and we hope you will return to see our improvements. Sincerely,...

Dublin, Ohio
Reviewed December 14, 2013

Stayed one night on route to Toronto over Thanksgiving. Front desk staff very helpful and about one of the few who ever recognized my husbands premier platinum status....husband very impressed ! Room and bathroom very clean and modernized and on upper floor. Good fast elevator. Room was a large corner suite which would be a good choice for a young...

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Thank bbduncan
ConcordHospitality, General Manager at Courtyard Hamilton, responded to this review

bbduncan, Thank you for taking the time to reflect on your experience at Courtyard Hamilton. It's great to receive your feedback on the aspects that made your stay comfortable and enjoyable. I look forward to sharing your comments with our team on their excellence in hospitality and cleanliness. We hope to welcome you back as our guest again in the...

Toronto, Canada
Reviewed December 7, 2013 via mobile

The Marriott is a nice hotel and the rooms are clean. The staff was friendly and the location was convenient for our trip. In addition, this hotel did not charge for parking like some of the other hotels we looked at. The downside to this Marriott is that they don't offer free breakfast like most other Marriott's. Actually, I cannot...

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Thank V3RSPE10
ConcordHospitality, General Manager at Courtyard Hamilton, responded to this review

V3RSPE10, Thank you for writing a review from your visit to Courtyard Hamilton. We're glad you enjoyed your stay and found our friendly staff, convenient location, and clean accommodations well suited for your travels. We sincerely apologize for the areas we fell short of meeting your expectations. Your feedback on these areas are important to us as guest satisfaction is...

Kingston, Canada
Reviewed December 5, 2013

Stayed two nights. Under construction for some renovations, but couldn't hear anything from my room. Free coffee/tea in lobby. Breakfast was good, friendly staff. Clean, Wifi good, no complaints. Would stay again.

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Thank Gary G
ConcordHospitality, General Manager at Courtyard Hamilton, responded to this review

Gary G, We appreciate you selecting Courtyard Hamilton, and we thank you for writing a review. I'm pleased to hear you enjoyed your stay and found our service and amenities to meet your satisfaction. We hope to welcome you back again soon. Thank you again for writing. Sincerely, Brian Lubbers, General Manager

Bracebridge, Canada
Reviewed November 10, 2013

Stayed in a king suite with jacuzzi and sofa bed suite for one night as we were in town visiting family. Nice open concept room with separate living room area with separate tv (another tv in bedroom area). Very clean room with jacuzzi tub right beside the bed. The hotel was full on this weekend, but while in the room...

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Thank MuskokaMan
ConcordHospitality, General Manager at Courtyard Hamilton, responded to this review

MuskokaMan, Thank you for sharing feedback from your experience at Courtyard Hamilton. We appreciate you choosing to stay with us while in town visiting family, and we're glad our accommodations, location, and amenities made for an enjoyable stay. Please plan to visit us again the next time you travel to the area. Thank you once again for writing. Sincerely, Brian...

Bermuda
Reviewed November 2, 2013

It was a nice enough stay, friendly staff and the a clean room which is all you really need. We were in town for a wedding and it did the job, but I would not vacation here... No room service and currently only serves breakfast which end WAY to early .. There is a selection of restaurants near by so...

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Thank ADP147255
ConcordHospitality, General Manager at Courtyard Hamilton, responded to this review

ADP147255, Thank you for your review. We’re so glad you enjoy staying with us; we greatly appreciate your business and taking the time to share your comments. Yours truly, Brian Lubbers, General Manager

Boston
Reviewed October 28, 2013

clean hotel good for business and family travelers. Staff are very very nice. Hotel is ready for a major first floor renovation to be turned in to the Bistro starting in November to be consistent with other Marriott Courtyards throughout the USA and Canada. features: Jacuzzi / pool breakfast buffet / bar gym courtyard ( in the back )

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Thank Murph Y
ConcordHospitality, General Manager at Courtyard Hamilton, responded to this review

MurphBoston, Thank you very much for your review; it’s great to know you enjoyed the hotel and we can’t wait to see you again! Yours truly, Brian Lubbers, General Manager

Toronto Canada
Reviewed October 18, 2013

We were attending a wedding near by and booked here as its where the wedding party were staying. Price was slightly higher than I expected however when we checked in I seemed less concerned with this. The staff were very helpful, got us directions to the nearest bank branch and to the Wedding location faster than I could have done...

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Helpful?
Thank William C
ConcordHospitality, General Manager at Courtyard Hamilton, responded to this review

William C, Thank you for sharing feedback from your stay with us at Courtyard Hamilton. We're happy to have had you as our guest while in town for a wedding, and we're pleased to know our helpful staff and clean accommodations exceeded your expectations. We hope you'll have an opportunity to visit us again soon. Thanks again. Sincerely, Brian Lubbers,...

Hamilton, Canada
Reviewed October 14, 2013

At the price we paid, it was certainly not value for the money. We arrived around 1am and checked in, there was a bored staffer working who wasn't really paying attention. We checked in and then went back to the lobby to buy some drinks. Again, the staffer couldn't tell me how much a bottle of orange juice was and...

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Helpful?
Thank RyanFromHamilton
ConcordHospitality, General Manager at Courtyard Hamilton, responded to this review

RyanFromHamilton, Thank you for writing. We appreciate your feedback and sincerely apologize for the areas we fell short of exceeding your expectations. I have addressed your review and valuable comments with our staff so we can make improvements for a more positive stay. I'm glad you found our location well suited for your travels, and we do hope you'll visit...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about Courtyard Hamilton

Address: 1224 Upper James St, Hamilton, Ontario L9C 3B1, Canada
Location: Canada > Ontario > Hamilton
Price Range: $116 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Hamilton 3*
Number of rooms: 136
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Also Known As:
Courtyard By Marriott Hamilton Hotel Hamilton
Hamilton Courtyard
Courtyard Hamilton Ontario
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Questions & Answers

Here's what travelers have asked, with answers from Courtyard Hamilton staff and other travelers.
1 question
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Questions? Get answers from Courtyard Hamilton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Back area further from road”
 of 5 bubbles Locksley9, Jan 23, 2017 | Read review
“we had 3rd floor it was great”
 of 5 bubbles N2846QWkimp, Jan 9, 2017 | Read review
“Might want to make sure you get a normal room.”
 of 5 bubbles I5702HXjustinm, Dec 26, 2016 | Read review
“Ask to be in a room overlooking the lovely garden, waterfalls and outdoor sitting area for quiet and a good view.”
 of 5 bubbles Globepro, Sep 8, 2016 | Read review
“I think the rear rooms may be less subject to outside noise, although the front side is seT quite far back from the busy street out front.”
 of 5 bubbles Q4622PRgregm, Aug 3, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question