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Hotel was clean staff was nice the internet worked well. Ceiling fan in our room didn't work but no big deal the ac was fine. They had an evening social...served complimentary pizza and it was ok. Breakfast came with the room which was good because...More
We needed to stay fairly close to Hamilton airport over the Canada Day long weekend and based on other reviews the selection wasn't great. Fortunately for us we booked and stayed at Homewood Suites. Seems like a new hotel both inside and out. Staff were...More
2 Thank WCarson1
Response from varunjonnalagadda, Front Office Manager at Homewood Suites by Hilton Hamilton OntarioResponded 3 weeks ago
Thank you for taking the time to provide us with your feedback regarding your recent stay. It is only through comments and suggestions from guests, such as yourself, that we can continue to improve.
We're genuinely happy to hear you enjoyed your stay as much...More
Was planning for 2 weeks stay at central Hamilton. Staffs are very nice and friendly, good room service as well as perfect match for such a big family suite...
it would be better if no missing my room type at the first check-in. secondly, some...More
Great stay in Hamilton for a family wedding. Very well located - easy walking access to restaurants. Room was very clean and spacious. The front desk was helpful and complimentary breakfast was fresh and plentiful.
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The hotel itself was nice....a standard Homewood Suites. The location of the hotel was OK, but the staff was not helpful with dining recommendations. The parking situation was awful. I did not feel safe going to and from my car in the garage. The worst...More
Response from John-HiltonHelp, on behalf of management at Homewood Suites by Hilton Hamilton OntarioResponded 2 days ago
We are sorry that you had a disappointing experience during your stay with us. At our hotel, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this promise. Guest satisfaction is very important...More