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Crowne Plaza Hotel Hamilton

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237 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Hotel Hamilton
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Showing 232: English reviews
Toronto, Canada
Level Contributor
225 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
4 of 5 stars Reviewed July 13, 2014

Second stay at this property. This is a well run hotel with great staff. The room is beautifully furnished with a comfy bed. The only complaint I could have in the bathroom is very small. I would stay here again.

Helpful?
Thank lazytraveller13
ConcordHospitality, General Manager at Crowne Plaza Hotel Hamilton, responded to this review

It is fantastic to hear that your stay was enjoyable! We thank you for your compliments regarding our decor and comfortable bed, but more importantly our staff. Our associates strive to provide exceptional guest experiences; I will be sure to share your kind feedback. I appreciate you taking the time to write and I hope to see you for a... More 

stigs17
Level Contributor
123 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 150 helpful votes
2 of 5 stars Reviewed July 10, 2014

As a Platinum IHG member, I get to several Crowne Plazas every year and value the brand. Alas, while they are making some effort, this Hamilton CP property has a long way to go match their brand cousins. Pros +Wonderful staff. Dawn and the young lady in the evening were congenial and well-informed. If only the hotel itself was as... More 

Helpful?
1 Thank stigs17
ConcordHospitality, General Manager at Crowne Plaza Hotel Hamilton, responded to this review

Thank you for sharing your feedback. I was delighted to see that Dawn met you with congenial and customer oriented service; but disappointed to hear of the frustration you experienced due to noise pollution stemming from construction occurring in a neighboring building. We appreciate our guests taking the time to provide us with detailed feedback. This allows us to monitor... More 

Travelers are raving about these Hamilton hotels

Mississauga
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 10, 2014

This hotel offered what we were looking for: an inexpensive hotel in the heart of downtown Hamilton. The room was clean and the people at the front desk were very professional and courteous. We had to visit multiple floors to find an ice machine but it was a fun process (not sure how many others would find that fun though!).... More 

Helpful?
Thank MissyBa
ConcordHospitality, General Manager at Crowne Plaza Hotel Hamilton, responded to this review

Dear MissyBa, I’m so glad you enjoyed our clean room and friendly staff! Incredible reflections like yours allow us to monitor and improve our guest experience. Thank you for taking the time to write a review, and we hope to see you on a return visit. Best, Andrew Holmes, GM More 

Mississauga, Canada
Level Contributor
111 reviews
88 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
5 of 5 stars Reviewed June 22, 2014

A recent event took us to Hamilton, and because of the nature of the event we decided to spend the night in Hamilton as opposed to driving back to Toronto. The 5000 points/night redemption special they had going on again was a fantastic deal, so naturally we decided to come back here as opposed to trying the Sheraton this time.... More 

Helpful?
2 Thank cober6711
ConcordHospitality, General Manager at Crowne Plaza Hotel Hamilton, responded to this review

While I'm sorry to hear of your experience in the parking garage; I'm delighted you enjoyed your stay. Reflections like yours give us areas to improve our guest experience. Thank you for taking the time to write, and we hope to host you again soon. Best, Andrew Holmes, GM More 

Toronto, Canada
Level Contributor
82 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed June 17, 2014

Dawn at the hotel reception was so sweet, regardless of the question she was helpful and knowledgeable and very friendly. The room was better than I expected and the bed was excellent. The bathroom was clean and had everything I needed. I am impressed with security - you need your card to get off at your floor. My only issue... More 

Helpful?
1 Thank Debbie H
ConcordHospitality, General Manager at Crowne Plaza Hotel Hamilton, responded to this review

It is fantastic to hear that your stay was enjoyable! We thank you for your compliments regarding our amenities, but more importantly, our staff. Each member of our team strives daily to provide exceptional guest experiences. I'm sorry the construction was frustrating, but I’m happy that Dawn was able to make it right. I will be sure to pass along... More 

Hong Kong, China
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed June 15, 2014

I stayed at the hotel for 3 nights and I don't have anything to complain about the hotel itself. But when I came back home to find an unknown charge on my bill, I filled in the form on the "Contact us" page and tried to clarify with the hotel two weeks ago. I have never received any reply from... More 

Helpful?
1 Thank misstravelerk
Courtice, Canada
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed June 6, 2014

I assume people look and make judgments on this location... however it is quite a nice hotel. Staff were a little dismissive perhaps because I was a late check in but other than that. comfy warm and pleasant!

Helpful?
2 Thank biggy69_3000
ConcordHospitality, General Manager at Crowne Plaza Hotel Hamilton, responded to this review

biggy69_3000, Thank you for your review and recommendation!  We’re so glad you enjoy staying with us; we greatly appreciate your business and taking the time to share your comments. Sincerely, Andrew Holmes, General Manager More 

Ontario
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed April 28, 2014

Staying in Hamilton for a basketball tournament and looking for a place downtown and still within budget had us stay at the Crowne Plaza. We got the best price through an online hotel vendor. Arriving there we found that there was construction going on in the building, which, was a bit of an annoyance but calmed down around 7 pm,... More 

Helpful?
Thank quest4sunshine
ConcordHospitality, General Manager at Crowne Plaza Hotel Hamilton, responded to this review

quest4sunshine, Thank you for your review and detailed assessment from your stay at Crowne Plaza Hamilton. It's great to hear all the aspects that made your stay enjoyable. I look forward to sharing your kind comments with our staff on the level of service and cleanliness you experienced during your stay. We hope you'll have an opportunity to return for... More 

Winnipeg, Canada
1 review
5 of 5 stars Reviewed April 24, 2014

Our second visit to the Crowne Plaza in Hamilton was even better than the first (maybe because we extended the length of our trip to 2 days this time!!) Rooms are tasteful...service GREAT... location FANTASTIC... and it was sunny every day!! Do yourself a favour and if you are staying in Hamilton…stay at the Crowne Plaza!!!

Helpful?
Thank bluesalmon90
ConcordHospitality, General Manager at Crowne Plaza Hotel Hamilton, responded to this review

bluesalmon90, We appreciate your review and return visit to Crowne Plaza Hamilton. We're glad you enjoyed another stay and found our service and location perfectly suited for your travels. Please continue to make us your number one choice hotel in the area. We hope to see you again soon. Thank you again for writing. Kind regards, Andrew Holmes, General Manager More 

Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 stars Reviewed April 21, 2014 via mobile

I stayed for two nights with my two kids and they loved the pool (unfortunately the hot tub was out of order). The hotel was clean and the staff were exceptionally friendly - going out of their way to open doors, call for the elevator, assist with luggage, etc. The room was nicely furnished and the beds were very comfortable.... More 

Helpful?
Thank CanuckTravelSnobs
ConcordHospitality, General Manager at Crowne Plaza Hotel Hamilton, responded to this review

Dear Traveler, Thank you for sharing feedback. We're pleased to hear our staff provided exceptional service during your stay and we're glad your kids had a good time at the pool! We sincerely apologize for the maintenance issues you encountered. I'm pleased our staff responded quickly to your needs and I look forward to commending their efforts in service. We... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Crowne Plaza Hotel Hamilton

Address: 150 King St E, Hamilton, Ontario L8N 1B2, Canada (Formerly Ramada)
Location: Canada > Ontario > Hamilton > Downtown Hamilton
Price Range: $95 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Hamilton 3.5*
Number of rooms: 214
Reservation Options:
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Also Known As:
Crowne Plaza Hamilton
Crowne Plaza Hotel Hamilton Ontario
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