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Crowne Plaza Hotel Hamilton

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Crowne Plaza Hotel Hamilton
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244 Reviews from our TripAdvisor Community

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Showing 239: English reviews
COTU
Level Contributor
89 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I do agree with others that they have the smallest bathroom ever but the rest of the room was lovely. We were on the third floor and because we have IHG rewards we were given access to the club room. It had a great view of the harbor and continental breakfast in the morning. This hotel is in good walking... More 

Helpful?
Thank FredTracie
Management response:

Thank you very much for your feed back. We are looking forward to your next visit. More 

Edinboro
Level Contributor
5 reviews
3 of 5 stars Reviewed 2 weeks ago

The smallest bathroom of any place I've ever stayed. Per frequent stayer status we were upgraded to 'Executive Level' - don't know what the benefit of that would be? No refrigerator, no ice available on the floor. Check in was fairly smooth. Check out was delayed as the front desk was unmanned for at least 5 minutes while another guest... More 

Helpful?
Thank ccr294
Management response:

We are sorry to learn that your stay was not up to your expectations. Thank you for your feedback, we will share it with our employees and make sure they work more efficient. More 

Meadville, Pennsylvania
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I gave them a challenging reservation split and a last minute change, and ended up having to deal with four separate front desk staff as a result at various points, but everyone one of them was focused first on making sure everything ended up correct in the end and doing so in a friendly and professional manner, particularly the supervisor... More 

Helpful?
Thank Jason R
Management response:

Thank you for your feedback. Our employees are great and they take pride in costumer service. We are looking forward to your next visit! More 

Munich, Germany
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago via mobile

The rooms are nice and clean. The whole hotel looks a bit old and could be modernized but nothing critical. I was however quite disapointed by the front desk and parking staff, quite rude and not really willing to help.

Helpful?
Thank Toopa
Toronto, Canada
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Excellent experience spending one night over Supercrawl weekend. Room was fantastic- well-decorated, modern, clean and tasteful. Beds and pillows were wonderful- mattresses were comfortable - a little bit too much pillow top for a co-traveller in our party. Bathroom shower was tasteful and had glass door- excellent water pressure. The pool was great- full pool, children's pool and a great... More 

Helpful?
Thank Cancub50
TORONTO
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Stayed two nights in the Crowne Plaza hotel in August for my daughter's wedding. Such a nice surprise starting from booking the rooms ( Hotel gave us a nice group discount so many of our guests stayed there) Absolutely great location and very friendly and helpful staff! A FANSASTIC surprise was the OHMM Centre - the Spa in the hotel.... More 

Helpful?
Thank Anna M
Management response:

Dear Anna, It will be great pleasure to host you at the Crowne Plaza Hotel again. Thank you for your kind words. We will definitely share it with our employees. Thank you for staying with Crowne Plaza Hotel Hamilton. More 

South Deerfield, Massachusetts
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed August 26, 2016

The room wasn't as clean as I'd expect for a Crowne Plaza hotel. It smelled old. Bed was pretty hard/firm. Pillows were labeled as "firm" and "soft", but they were all pretty soft. I don't know if it was the hotel's fault or not, but the fire alarm went off at 4:50am, so everyone had to evacuate. I wouldn't have... More 

Helpful?
Thank jonazenhebert
Management response:

We are sorry to her that your stay with us was not up to your expectations. Thank you for your feedback, we will work hard to improve. More 

Toronto
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed August 23, 2016

The key for us was a good location as we needed a hotel within walking distance to shopping, amenities and activities. The neighbourhood is a typically diverse, urban downtown area and the hotel is close to interesting shops and restaurants. We had made a special request which was met by the hotel, and upon check-in the front desk staff was... More 

Helpful?
Thank JanaToronto
Management response:

Thank you for your review. We love to read that you enjoyed location and that was suited you perfectly. We hope you will visit Hamilton again and we look forward to host you at the Crowne Plaza Hotel. More 

Toronto, Canada
1 review
2 of 5 stars Reviewed August 21, 2016

While the staff tried to make our stay pleasurable, we could hear everybody! The footsteps and conversations on the elevator, on the hallway. We could hear the tv next door. There were parties in more than one room on our floor. The staff barely helped. The other guests only stopped after my partner confronted them. I am an early bird.... More 

Helpful?
Thank dmpr5350
Management response:

Thank you for your feedback. It will definitely help us to improve costumer service that we provide to our valued guests. We certainly empathize regarding the points you mention in your review, especially the noise and poor service you received as a result and I would like to extend my sincere apology. More 

Travelers are raving about these Hamilton hotels

Fort frances
Level Contributor
70 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed August 20, 2016 via mobile

This hotel in Hamilton's depressed downtown core has been painstakingly refurbished. The room is quite nice, bed is great, and in-room amenities are quite good. On the down side, the hallway reeks of highly scented cleaning products and is somewhat cloying. The restaurant food is very nice, service is excellent, and prices are quite reasonable. Front desk staff are friendly... More 

Helpful?
Thank JoAnne F
Management response:

Thank you for sharing your experience with us. Please accept my apology in regards to condition of the hallways, we hope that hasn't put you off a return stay with us again. Kind Regards, More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge

Additional Information about Crowne Plaza Hotel Hamilton

Address: 150 King St E, Hamilton, Ontario L8N 1B2, Canada (Formerly Ramada)
Location: Canada > Ontario > Hamilton > Downtown Hamilton
Price Range: $98 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel Hamilton 3.5*
Number of rooms: 214
Reservation Options:
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Also Known As:
Crowne Plaza Hamilton
Crowne Plaza Hotel Hamilton Ontario
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