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Sheraton Hamilton Hotel

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Sheraton Hamilton Hotel
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550 Reviews from our TripAdvisor Community

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Showing 538: English reviews
Kingston, Jamaica
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

The service by hotel staff was very good and efficient. The room was clean and spacious for my purpose. It was well fitted with internet cable, TV and other amenities I needed for working. The bathroom amenities were also perfect. Located below the hotel was a shopping mall and a huge food court. Great pricing and convenience. What was great... More 

Helpful?
Thank Keith B
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear Keith B, Thank you for sharing your review with us! We're so glad to hear that you enjoyed your stay and found the room's size and amenities were conducive to a comfortable and productive stay. We're very lucky to located in such close proximity to our friends at the Hamilton Convention Centre and it's great that it made your... More 

London, Ontario, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 5 days ago NEW

While the room was nice, when I booked a corner club suite I expected a view better than another building and a roof with a/c units. We were only on the 3rd floor. Housekeeping started cleaning the room across from us way too early the next morning. Also, desk staff should be a little more informed of where the shuttle... More 

Helpful?
Thank LindaQH
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear LindaQH, We appreciate you taking the time to share this feedback with us. We're sorry to hear that you were disappointed with the view from your Deluxe Corner room. While those are an upgraded room with more space than the Traditional Rooms, they are located on every floor which means they don't all offer the same view. Thank you... More 

Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Hotel pretty large. We had a delux corner room. Bed very comfy, large and soft pillows. Hot here at moment so air con was lovely. Hotel it's self was large. Didn't like Hamilton itself so wouldn't revisit but that's not anything to do with the hotel. Plenty of carparking. Nice little indoor pool.

Helpful?
1 Thank Jojojojojojono
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear Jojojojojojono, We're so happy to hear that you enjoyed your stay at the Sheraton Hamilton and found your Deluxe King Corner room to be large and the bed and pillows comfortable (and having individual climate controls in each room is very important in the heat of the summer). We hope that you'll change your mind and plan another visit... More 

Burlington, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Recently stayed overnight while in town to see a concert next door at the First Ontario centre. Very close proximity to the venue. Parking was simple but was crowded and tight. Went downstairs to grab a bite at hotel restaurant and was disappointed in the disorganization of hotel staff in serving patrons. In an effort to feed the larger than... More 

Helpful?
Thank AGTORONTO123
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear agradasc, Thank you for your feedback. We're sorry to hear that your experience in our restaurant felt disorganized and poorly staffed. We would be happy to discuss your experience in more detail to see if there is a way we can turn it around for you. Please reach out to Alberto, our Food & Beverage Manager, at alberto.reynoso@sheratonhamilton.com. Thank... More 

Buffalo, New York
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Although almost everything about the room was wonderful, the overall management of the club level and the quality of food for breakfast and evening appetizers was mediocre at best. - The mattress and bedding were extremely comfortable and nicely appointed. The television had a very distorted and poor quality picture. -Bathroom was also nicely decorated, had a few uncommon amenities... More 

Helpful?
Thank Ellenem1234
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear Ellenem1234, We appreciate you taking the time to share your comments with us. We’re happy you found your room to be comfortable and well-appointed and that the bathroom amenities enhanced your experience. Also, thank you for your observations regarding the Club Lounge service you encountered. We apologize for the staffing and food quality issues you experienced. It appears that... More 

Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We overnighted on our way to Niagara, thankfully for just one night. Hotel is okay, clean rooms, easy check-in. Convenient Starbucks in the lobby. Wonderful restaurant staff and good food and prices. That's where it all ends. Obviously conventions going on and experienced a person screaming in the lobby. Went for a walk outside, thinking the downtown would be nice... More 

Helpful?
Thank Colleen O
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear Colleen O, We're glad to hear your positive feedback regarding the cleanliness of the hotel rooms and the service you received at check in and in the restaurant. We're happy that you enjoyed your dining experience and found the menu prices to be of good value. It's unfortunate that your impressions of the city streets weren't as positive, however... More 

Ottawa
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My brother, sister and I stayed at Sheraton Hamilton on 16 July for a family reunion in Hamilton. I was highly impressed with the kind and warm reception. The room was spacious, clean with air conditioning. The beds were extremely comfortable with very comfortable pillows and comforter. We would highly recommend the Sheraton Hamilton! Christine

Helpful?
Thank OttawaKristie
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear OttawaKristie, We are so glad to hear that you and your family enjoyed your stay at the Sheraton Hamilton earlier this month. We know you have a lot of accommodation choices when visiting Hamilton and we're honoured that you selected us. Thank you for taking the time to share your feedback with us (specifically on the warm welcome you... More 

London
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at the Sheraton to take in Paul Mc Cartney's concert on July 21,2016. Once I found the hotel I pulled into the entrance to their parking garage, then went inside and spoke to one of the desk people to find out about the parking situation. The clerk told we that I had to be closer to the door... More 

Helpful?
Thank Ralph F
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear Ralph F, We truly appreciate you taking the time to share your review with us on Trip Advisor. We're glad that you enjoyed your time in Hamilton and that you found our Sheraton sweet Sleeper beds to be comfortable and that the hotel location and parking was convenient. Many Thanks, Syed More 

Bowmanville, Canada
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Saw Paul McCarty at Copps Coliseum, and stayed at the Sheraton afterwards. The second time we've stayed here after a concert. (Judging by the tour bus outside in the morning, Sir Paul might have even stayed here) Decent prices, a great location (right downtown), and a comfortable room, can't go wrong by staying here.

Helpful?
1 Thank Scott H
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear Scott H, It's so great to hear that you enjoyed your stay in Hamilton for the concert last week! We're so happy to know that you felt the hotel was comfortable and that the location made us an easy choice for you. Thank you for your review and continued patronage. We hope to see you again soon! Kind Regards,... More 

Indianapolis, Indiana
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I only stayed the one night..so excited about the concert, and walked around, found the mall! It was right at the door of the hotel INSIDE!! Best thing, I found about the hotel, the location! Staff was friendly and very helpful. I would stay there again if ever I'm in Hamilton Ont.

Helpful?
Thank marcia029
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear marcia029, We're so happy to hear that you enjoyed your stay while in town for the concert last week! It's great that you were able to explore the area a bit and found our location to be convenient. Thank you for taking the time to share your comments with us on Trip Advisor. We'd love to welcome you back... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Chagall's Restaurant
Chagall's Restaurant
Cuisines: American, Canadian
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Hamilton Hotel is near Copps Coliseum, the Hamilton Convention Centre, Hamilton Place, Standard Life office tower, and government offices. Our hotel is between Toronto and Niagara Falls. ... more   less 

Additional Information about Sheraton Hamilton Hotel

Address: 116 King St W, Hamilton, Ontario L8P 4V3, Canada
Location: Canada > Ontario > Hamilton > Downtown Hamilton
Price Range: $107 - $155 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Hamilton Hotel 3.5*
Number of rooms: 299
Reservation Options:
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Also Known As:
Sheraton Hamilton Hotel Ontario
Hamilton Sheraton
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