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Sheraton Hamilton Hotel

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116 King Street West, Hamilton, Ontario L8P 4V3, Canada
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Breakfast for 2 Included
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Sheraton Hamilton Hotel
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538 Reviews from our TripAdvisor Community

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Showing 528: English reviews
Ottawa Canada
Level Contributor
56 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel is downtown and is connected to Jackson square shops. Convenient location if you are going to a hockey game or concert. There are many restaurants nearby and a food court downstairs. The third floor outdoor space was very nice. The gym was ok. Very hot and not many tv channels if you don't bring your iPod. Service was... More 

Helpful?
Thank ladywithceliacs
Toronto
Level Contributor
123 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here for three nights as part of a convention happening across the street. After reading the reviews we were a bit worried about the security and vagrant issues that others had mentioned. While the area between the Go Station and the hotel is a bit sketchy, it's not much different than any other city. We were asked for change... More 

Helpful?
Thank abigllama
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear abigllama, What a kind review - thank you! We're so glad to hear that you enjoyed your stay at the Sheraton Hamilton! It's fantastic that you were able to explore the local area and Jackson Square Mall while you stayed with us and were able to experience some of the great dining options in our neighborhood. Of course, after... More 

Ottawa, Canada
Level Contributor
38 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Well staffed, neatly appointed rooms and clean. Fast check in/out and easy parking priviliges. Breakfast and bar were good. Staff was friendly and helpful. Hotel was downtown and in a mall. Convenient location.

Helpful?
Thank Kenneth M
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear Kenneth M, Thank you for sharing your comments with us on Trip Advisor. We're happy to hear that you found our location and parking to be convenient and were pleased with the service you received from our team. We hope to see you again soon! Syed More 

Halifax Region, Canada
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

Over the course of many years I've stayed at this hotel many times and the hospitality has been great. When I walk in and see the smile on Cindy Brunet's face and the other amazing staff, I feel at home. Thank you once again for a great week.

Helpful?
Thank Lee C
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear Lee C, We're so glad to hear that you enjoyed your recent stay at the Sheraton Hamilton Hotel. Thank you for taking the time to share your comments on Trip Advisor and for mentioning Cindy by name. We'll be sure to share your feedback with her. We're so proud to be your hotel of choice when visiting Hamilton and... More 

Ottawa, Canada
Level Contributor
41 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is located downtown on a busy street which makes for some difficulty unloading luggage and checking in. My first impression was one of concern due to the commotion in the lobby from two very loud and boisterous women. The front desk clerk Cindy was very helpful in checking us in and getting us a cart for our luggage.... More 

Helpful?
Thank lovetovacation075
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear lovetovacation075, Thank you so much for your comments. We truly appreciate your feedback. We're sorry to hear that your arrival experience was impacted by the traffic on the street and some commotion in the lobby. Due to our downtown location and connection to the shopping centre, we do see some periods of high traffic out on the street and... More 

Strathroy, Ontario, Canada
2 reviews
4 of 5 stars Reviewed 3 weeks ago via mobile

We attended this hotel with my wife and 2 daughters age 10 and 13. We stayed at this location due to a wedding which was a perfect as we were able to go back and fourth to our room as needed throughout the night and to check on our daughters. The location is downtown next to Copps colloseum and opens... More 

Helpful?
Thank Andrew K
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear Andrew K, It is so kind of you to share your review with us on TripAdvisor. It's great to hear that you, your wife and daughters enjoyed your stay in the hotel while attending a wedding this weekend. We appreciate your comments regarding the parking height restrictions and the voices carrying during the wedding ceremony. We'll certainly look into... More 

Cessnock, Australia
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Rooms were amazing, staff were amazing. BUT I was confronted by an extremely drunk and aggressive homeless man, staff moved him on but he came back. I was scared to go outside by myself as they come up to your face begging and when you say no they scream drunken slurs at you. The homeless often wandered through the lobby... More 

Helpful?
1 Thank EllyWri
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear EllyWri, Thank you for sharing your experience with us. We’re glad to hear that you were happy with our facilities and the service received from our team. It’s unfortunate that your impressions of the city and our hotel were effected negatively by a confrontation on the street. We do our best to ensure our guests feel safe and welcome... More 

Hamilton, Canada
1 review
3 of 5 stars Reviewed 4 weeks ago

Generally a good hotel. We stayed on Club Level and the extra facilties seemed worth the extra fee. The hotel felt a little old and dated. Only 3 lifts and lots of waitng in busy times. Biggest problem was the number of homeless people and beggars hanging around the front of the hotel. On one occasion my daughter had to... More 

Helpful?
Thank igwsurvey
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear igwsurvey, We appreciate you taking the time to share your comments. It’s wonderful that you enjoyed your stay on the Sheraton Club Level. The safety and security of our guests in the hotel is our main priority and we’re sorry to hear that you felt uncomfortable leaving the hotel to explore the city. Hamilton has some great local shops... More 

Hamilton, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 15, 2016

My wife and I and many member of our family stayed at the Sheraton on the night of our wedding. The staff went above and beyond to make our stay a special one and the sales staff did a wonderful job of helping our family members secure rooms up until the day of the wedding. The hotel itself and the... More 

Helpful?
Thank David S
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear David S, It's our absolute pleasure to have hosted you, your bride and family members on your big day and we are so pleased that we were able to play a small part in taking some stress out your wedding day plans. Thank you so much for sharing your experience on TripAdvisor! We wish you and your new wife... More 

Orangeville, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 10, 2016 via mobile

I stayed at the hotel for 3 nights for a conference and the staff were very friendly and helpful. The elevator was surprisingly fast and it was nice to have a fridge, kettle and microwave in the room.    The restaurant was nice, the food was fantastic and one of your waitresses named Julie gave outstanding service. Give that one... More 

Helpful?
1 Thank Michelle D
Syed G, General Manager at Sheraton Hamilton Hotel, responded to this review

Dear Michelle D, We appreciate you taking the time to share your feedback with us! We're happy to hear that the service your received during your recent stay was friendly and that the amenities in your room made it easy for you to be comfortable. The bed is a Sheraton Sweet Sleeper Bed which along with the sheets, duvet and... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Chagall's Restaurant
Chagall's Restaurant
Cuisines: Canadian, American
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Sheraton Hamilton Hotel is near Copps Coliseum, the Hamilton Convention Centre, Hamilton Place, Standard Life office tower, and government offices. Our hotel is between Toronto and Niagara Falls. ... more   less 

Additional Information about Sheraton Hamilton Hotel

Address: 116 King Street West, Hamilton, Ontario L8P 4V3, Canada
Location: Canada > Ontario > Hamilton > Downtown Hamilton
Price Range: $115 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Hamilton Hotel 3.5*
Number of rooms: 299
Reservation Options:
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Also Known As:
Sheraton Hamilton Hotel Ontario
Hamilton Sheraton
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