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Sheraton Hamilton Hotel

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Traveler (144)
Room & Suite (114)
Dining (7)
Overview
  • Excellent35%
  • Very good40%
  • Average15%
  • Poor6%
  • Terrible4%
Travelers talk about
“the club lounge”(32 reviews)
“food court”(17 reviews)
“underground mall”(12 reviews)
Free Wifi
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star accommodation
All hotel details
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Rooms
Sep 2Sep 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (771)
Filter reviews
754 results
Traveler rating
272
284
115
49
34
Traveler type
Time of year
LanguageEnglish
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272
284
115
49
34
Show reviews that mention
All reviewsthe club loungefood courtunderground mallart galleryjackson squarecorner roomcomfortable bedscopps coliseumper dayking roomfront desk staffparking garagehot tubgreat roomearly checkupon checkniagara falls
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1 - 5 of 754 reviews
Reviewed 6 days ago

We always stay at the Sheraton...easy walk to what we need, amd in and out parking is a breeze. Rooms are clean, cleaning staff is great. Norma and the girls at Chagall’s made breakfast a treat. Otherwise, not overly friendly and stepping out the doors...More

Thank TheMacs1947
Response from Tarique J, Manager at Sheraton Hamilton HotelResponded 5 days ago

Dear Guest, We are happy to hear that you had a wonderful stay with us at the Sheraton Hamilton Hotel. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how...More

Reviewed 1 week ago via mobile

My friend and I have been regularly coming to loft lounge over the last few years. This is the first time ever that we felt as though we weren't really welcome by the server (Janet). She kept checking up on us every couple of minutes...More

Thank Olivia J
Response from Tarique J, Manager at Sheraton Hamilton HotelResponded 1 week ago

Dear Olivia J, I am very sorry to hear about your recent experience at the Sheraton Hamilton Hotel - Loft Bar, The experience you described is not characteristic of the level of service our associates strive to provide. I would love the opportunity to hear...More

Reviewed 2 weeks ago via mobile

So nice. Glad the business paid the tab. Felt spoiled. Great room, location, service. Top quality. Pretty good bed too. Has a Starbucks in the lobby, connects to a mall. Easy walk to many locations. Restaurant had great breakfast but not included. Way above average...More

Thank DealHawk2
Response from Tarique J, Manager at Sheraton Hamilton HotelResponded 1 week ago

Dear Guest, We are happy to hear that you had a wonderful stay with us at the Sheraton Hamilton Hotel. We appreciate your business and value your honest feedback. Thank you for staying at the Sheraton Hamilton Hotel and we hope you choose to create...More

Reviewed 3 weeks ago via mobile

This hotel is situated close to everything in the down town area. Some nice restaurants close by . Recommended by the knowledgeable front desk staff. I hear the hotel was renovated . Some better sound proofing is essentially required. The rooms were well appointed the...More

Thank mathew o
Response from Tarique J, Manager at Sheraton Hamilton HotelResponded 2 weeks ago

Dear Guest, We are delighted to have been your chosen hotel during your recent stay in Hamilton. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel leadership team as...More

Reviewed 3 weeks ago via mobile

My family and I stayed here for one night enroute to a vacation. The pool, hot tub, and rooftop deck are lovely. The showers next to the pool were convenient for young children. However, there was trash under the dresser, no bedding came with the...More

Thank Cheryl C
Response from Tarique J, Manager at Sheraton Hamilton HotelResponded 3 weeks ago

Dear Guest, We appreciate you taking time to share your recent experience at the Sheraton Hamilton Hotel. Please accept our sincere apologies for not meeting your expectations by not providing clear information during your stay with us. We provide one complimentary bottle of water and...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Center with Internet Access
Wheelchair access
Pets Allowed ( Dog / Pet Friendly )
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
$121 - $232 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$121 - $232 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveler (144)
Room & Suite (114)
Dining (7)
Pool & Beach (6)
Business Center & Event Rooms (9)
Questions & Answers
Ask a question
Kalalia
February 23, 2017|
AnswerShow all 2 answers
Response from Amanda D |
My room was spotless when I stayed this week.
0
Votes
Minipinkbird1
February 19, 2017|
AnswerShow all 4 answers
Response from Martinus G | Reviewed this property |
Yes! Check out Joseph's Coiffures in Jackson Square - it's in the mall attached to the hotel. We used them for our wedding, actually! The owner's name is Maria - she's wonderful!
1
Vote
Jen F
July 26, 2016|
AnswerShow all 2 answers
Response from Syed G | Property representative |
Hi Jen F, Thanks for reaching out. Yes, there is a 6' 2" height restriction in our parking garage, however we have an arrangement with an open air lot one block from the hotel which can accommodate our guests' larger... More
0
Votes
Room Tips
"Corner rooms are lovely."
372lindam372
2 million years ago
Read review
"Ask for a higher room facing the lake!"
twhitefish
2 million years ago
Read review
"Best location and accessibility to Shopping Mall within the building. An all in One premises"
sollozzo2018
2 million years ago
Read review
"Request a room farther from elevators and ice machine especially if you have small kids"
H5590TQmichaeln
2 million years ago
Read review
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