We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! You come to us for reviews — now you can book your hotel right here on TripAdvisor.

Quality Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Quality Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

156 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
There are newer reviews for Quality Hotel
See the most recent reviews
Showing 154: English reviews
Ontario
Level Contributor
53 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed July 25, 2016

We just stayed here for one night as we were in town for a ceremony. The hotel is nice and reasonably priced. Room was big and well kept. Close to restaurants but we didn't really go anywhere from there except to the ceremony and then we left to drive home.

Helpful?
Thank shadow0966
John M, General Manager at Quality Hotel, responded to this review

Dear shadow0966 thank you for choosing our Hotel while visiting Hamilton for the ceremony you attended. If in Hamilton ever again we hope you get the time to explore and enjoy all the great things to do in our Great City. Many Thanks John Mattinson General Manager Quality Hotel Hamilton More 

Plaster Rock New Brunswick
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed July 25, 2016

Room was clean, quiet, bed was comfy and price was right! Only issue was the elevator. It made unusual noises while going up and down and when the doors opened and wasn't all that clean. My husband said it was scary and he doesn't scare easily. Enjoyed the availability of tea in the lobby.

Helpful?
Thank Carol J
John M, General Manager at Quality Hotel, responded to this review

Dear Carol J thank you for your review and we are so happy everything was good with your room. Sorry about the elevator making that racket it was in need of a little oil, as soon as we heard it as well we had a service call placed. Many Thanks John Mattinson General Manager Quality Hotel Hamilton More 

Bancroft, Canada
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed July 23, 2016

We booked this hotel using the Trivago website. In selecting this hotel we relied on their generally positive reviews and three-star rating. What we got for our money was an average room. Nothing special, but it was clean. Plenty of pillows (4 for each bed) and towels. The hallway was stuffy and could use a sprucing up as we noted... More 

Helpful?
Thank Kirk G
John M, General Manager at Quality Hotel, responded to this review

Dear Kirk G thank you for your review so sorry about the confusion on the breakfast bar hours we will try harder to make sure these things are covered at check in with more diligence. Many Thanks John Mattinson General Manager Quality Hotel Hamilton More 

Chatham, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 23, 2016

We stayed here for a wedding . The staff was beyond amazing. The room was a small . No fridge or microwave .my pillow had a strange smell . ( like vomit) The free breakfast was okay . the parking lot needed better lighting for those coming in at night .

Helpful?
Thank Itzzlizz
John M, General Manager at Quality Hotel, responded to this review

Dear Itzzlizz we hope your wedding was well and you had a good time and thank you so much for mentioning the staff we will pass on your comments. With the regards to the pillow we hope you called down to the desk or housekeeping to address this issue as it seems odd and out of the ordinary and a... More 

Fort Wayne, Indiana
Level Contributor
148 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 stars Reviewed July 19, 2016

We stayed three nights at this hotel in Stoney Creek at the end of 20 Highway and the QEW The city of Hamilton is still working on the train bridge so it's a little difficult getting in and out of the hotel area but not overly inconvenient. It's not really fancy but it's clean and reliable. Our room was very... More 

Helpful?
Thank praedewald
John M, General Manager at Quality Hotel, responded to this review

Dear praedewald thank you for your very nice review, we will let the staff and the breakfast host know about your survey. It is true the breakfast on the weekends can be very busy and we highly recommend coming down early on the weekends to avoid the crowds. Many Thanks John Mattinson General Manager Quality Hotel Hamilton More 

Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed July 9, 2016 via mobile

Clean and comfortable rooms. The elevators are showing their age, so be patient. WiFi was good overall, with the occasional hiccup. Very friendly staff. There was a minor error with the charge for my first night when I checked out and that was fixed in two minutes, no arguing. There are a couple of restaurants within walking distance, or you... More 

Helpful?
Thank Michel R
John M, General Manager at Quality Hotel, responded to this review

Dear Michel R thank you for the thorough review we appreciate your comments and will share with all the staff, looking forward to your next visit. Many Thanks John Mattinson General Manager Quality Hotel Hamilton More 

toronto
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 29, 2016

Pros ...Nice, clean, simple hotel at an amazing rate, With breakfast included!!!! We have stayed at many hotels from Fallsview Hilton to Days Inn, and this hotel and room seemed clean... free wifi...complimentary newspaper and good staff at front desk. Minor cons .... elevator a little aged ...no small fridge in room Highly recommend for the value!

Helpful?
Thank happygolucky40
John M, General Manager at Quality Hotel, responded to this review

Dear happygolucky40 thank you for your review and for your visit. We do hope to see you again soon. Many Thanks John Mattinson General Manager Quality Hotel Hamilton More 

Niagara Falls, Canada
Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed June 13, 2016

Prices were reasonable and included a great breakfast, rooms were clean and the staff was amazing and pleasant!!! They accomodated us with an eary check in no problem so that we could get to the wedding we were attending on time...great night away!!

Helpful?
Thank jam560
John M, General Manager at Quality Hotel, responded to this review

Dear jam560 thank you so much for staying and so happy everything worked out so that you were able to get to your wedding on time. Many Thanks John Mattinson General Manager Quality Hotel Hamilton More 

Kingsville, Canada
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 13, 2016

Entrance hard to find. Area and hotel are older, but parking very close on both sides of the building. Reasonably priced for a nights stay. Not our first choice but it was okay in a pinch. Breakfast was a pleasant surprise.

Helpful?
Thank Donald S
John M, General Manager at Quality Hotel, responded to this review

Dear Donald S, thank you so much for your visit and your 4 out 5 rating. We may not be fancy (Renovations Coming Soon) but we work extra hard to make sure every guest has a top notch stay. Many Thanks John Mattinson General Manager Quality Hotel Hamilton More 

Hamilton Ontario
Level Contributor
24 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 10, 2016

I had a very small issue come up while staying here and I am VERY impress with the management here!!! Everything turn out great and they made sure of it!!! Not all hotels take the time to insure problems are work out. I like to thank the Gm at this hotel for his professional matter.

Helpful?
Thank kittycat1979
John M, General Manager at Quality Hotel, responded to this review

Dear Kittycat1979, sorry for the late response. I want to thank you for staying with us and I was happy to assist with the small issue you had. Many Thanks John Mattinson General Manager Quality Hotel Hamilton More 

Questions? Get answers from hotel staff and past guests. Ask a question

98 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (18)
Viewed
Room/Suite (3)
Viewed
Other (15)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (80)
Viewed
Hotel & Grounds (22)
Viewed
Room/Suite (39)
Viewed
Business Center/Function Rooms (4)
Viewed
Dining (10)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Hamilton hotels
Comfort Inn Hamilton
#11 of 20 in Hamilton
3.5 of 5 stars 105 reviews
Downtown Hamilton
Sheraton Hamilton Hotel
Sheraton Hamilton Hotel
#3 of 20 in Hamilton
4.0 of 5 stars 567 reviews
Show Prices
Show Prices
Show Prices
Downtown Hamilton
Homewood Suites by Hilton Hamilton Ontario
Downtown Hamilton
Crowne Plaza Hotel Hamilton
Admiral Inn Hamilton
#7 of 20 in Hamilton
4.0 of 5 stars 193 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Quality Hotel Hamilton is the perfect choice for business as well as leisure travellers due to its exceptional location, proximity to all the key area attractions and businesses, and modern onsite facilities. Travellers looking for family friendly Hamilton hotels would not find a better place to stay at with their kids during their visit to Ontario. Quality Hotel Hamilton is a non-smoking hotel. ... more   less 

Additional Information about Quality Hotel

Address: 49 Goderich Rd | QEW & Centennial Parkway, Hamilton, Ontario L8E 4W8, Canada (Formerly Holiday Inn Express Hamilton)
Location: Canada > Ontario > Hamilton
Price Range: $79 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Hotel 2.5*
Number of rooms: 135
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Expedia, Odigeo, Priceline and Hotwire so you can book your Quality Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hamilton Hotel Hamilton
Holiday Inn Hamilton
Hamilton Holiday Inn
Quality Hotel Hamilton, Ontario
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay