We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Quality Hotel

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Quality Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

153 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
Showing 151: English reviews
Erie
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The property has seen better days. The bed could use a new mattress. otherwise, the staff was friendly and I got a good nights sleep in a relatively quiet comfy room. Hotel were grossly overpriced in the Falls with back to school vacationeers invading the falls for the weekend...so this was the best priced room I could find and overall... More 

Helpful?
Thank Mark A
John M, General Manager at Quality Hotel, responded to this review

Hello Mark A and thank you for staying with us and your review. It's too bad you didn't stop by the front desk for a recommendation for fast food as there is lots to choose from just minutes from the hotel. With regards to your comments "Better Days" big renovations coming soon, but I assure you we offer a clean... More 

Whitby, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 5 days ago NEW

We checked in and out with Jan great personality for a front desk. I asked to check the room first No problem.All the staff were helpful from the breakfast lady to the desk.Breakfast supplies were always plentiful and a variety which is not always the way in a lot of hotels.Coffee and tea in the lobby 24 hrs.and newspaper.Yes the... More 

Helpful?
Thank jackieandjoer
John M, General Manager at Quality Hotel, responded to this review

Dear JackieandJoeR thank you for your review and all your great comments about the staff. We agree we would love to have a bigger sign to welcome all our guests into the property however our hands our tied due to city bylaws. We always recommend GPS as a good solution to minimize any confusion for first time guests. Many Thanks... More 

Sudbury, Canada
Level Contributor
118 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Not my typical hotel to stay at but in a pinch it was ok. The location is in an industrial area with the one side of the hotel facing a recycling facility. The hotel was clean and the rooms adequate with good air conditioning which definitely lacked in common areas such as hallways. The hotel needs some TLC but the... More 

Helpful?
Thank K B
John M, General Manager at Quality Hotel, responded to this review

Dear K B thank you for your review and so happy to hear your room was clean and well air conditioned, with regards to your other concerns we will communicate these to our owners. Many Thanks John Mattinson General Manager Quality Hotel Hamilton More 

Newmarket
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Great early check in but went down hill quickly. One key would not work, chipped bath tub, dirty grout in bathroom. bathroom door pain chipping off, if this was a smoking room at one time it still smelled of smoke. The weather was very hot and although the air conditioning worked the whole room was damp as if it was... More 

Helpful?
Thank Susan K
John M, General Manager at Quality Hotel, responded to this review

Dear Susan I am sad to hear your stay was not optimal we try very hard to assure every room is in tip top shape and unfortunately it seems we dropped the ball in this case. What I can assure you is that your comments will make us better and every staff member will get a chance to read your... More 

Travelers are raving about these Hamilton hotels

Aus
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I arrived on a great price through hotels.com and wrote a review on there however it looks like it has been declined to go public for an unknown reason. I stayed here for 2 weeks and only let them clean the room once after the first week, but they stole my HDMI cable (the only thing I didn't have locked... More 

Helpful?
Thank PkTravelling
John M, General Manager at Quality Hotel, responded to this review

Dear PKTravelling so sorry to hear your stay was not a good experience, I do ask you to reach out to me either by email or phone so that we may resolve your issues. I assure you though the housekeepers at our property are all bonded and have worked at this property for a great number of years and I... More 

NH
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
1 of 5 stars Reviewed 2 weeks ago

This hotel is in a stopover location on a fairly frequent trip that I make through Ontario to Michigan. I have used several other hotels in the area, and generally been pleased. I understand that the upper floor rooms are renovated, but the lower floor hallways and rooms are dingy, poorly maintained and not properly cleaned. Worst hotel on this... More 

Helpful?
Thank Wollo
John M, General Manager at Quality Hotel, responded to this review

Dear Wollo so sorry to hear your trip was not to the standard you have come to expect from Quality Hotels, I ask that if possible please reach out to me so that I may get more details about your stay so that I make look deeper into the challenges in which you encountered. This is not a typical experience... More 

London, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 weeks ago

My wife and I needed a fairly last-minute place on a Saturday night (booked a few days before) somewhere in the Niagara-Hamilton-Brantford area and there weren't a lot of options, at least for a King bed. I managed to find this and, normally, Quality Suites are fairly decent, so we went with it. It was a little high-priced for this... More 

Helpful?
Thank EricNix
John M, General Manager at Quality Hotel, responded to this review

Dear EricNix thank you for your review we are very pleased that for the most part your stay was good and that you would return. The items you brought up as small glitches we will address with the staff and get better. We look forward to your next visit and thank you again for staying. Many Thanks John Mattinson General... More 

Ontario
Level Contributor
51 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We just stayed here for one night as we were in town for a ceremony. The hotel is nice and reasonably priced. Room was big and well kept. Close to restaurants but we didn't really go anywhere from there except to the ceremony and then we left to drive home.

Helpful?
Thank shadow0966
John M, General Manager at Quality Hotel, responded to this review

Dear shadow0966 thank you for choosing our Hotel while visiting Hamilton for the ceremony you attended. If in Hamilton ever again we hope you get the time to explore and enjoy all the great things to do in our Great City. Many Thanks John Mattinson General Manager Quality Hotel Hamilton More 

Plaster Rock New Brunswick
Level Contributor
43 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Room was clean, quiet, bed was comfy and price was right! Only issue was the elevator. It made unusual noises while going up and down and when the doors opened and wasn't all that clean. My husband said it was scary and he doesn't scare easily. Enjoyed the availability of tea in the lobby.

Helpful?
Thank Carol J
John M, General Manager at Quality Hotel, responded to this review

Dear Carol J thank you for your review and we are so happy everything was good with your room. Sorry about the elevator making that racket it was in need of a little oil, as soon as we heard it as well we had a service call placed. Many Thanks John Mattinson General Manager Quality Hotel Hamilton More 

Bancroft, Canada
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 5 weeks ago

We booked this hotel using the Trivago website. In selecting this hotel we relied on their generally positive reviews and three-star rating. What we got for our money was an average room. Nothing special, but it was clean. Plenty of pillows (4 for each bed) and towels. The hallway was stuffy and could use a sprucing up as we noted... More 

Helpful?
Thank Kirk G
John M, General Manager at Quality Hotel, responded to this review

Dear Kirk G thank you for your review so sorry about the confusion on the breakfast bar hours we will try harder to make sure these things are covered at check in with more diligence. Many Thanks John Mattinson General Manager Quality Hotel Hamilton More 

Questions? Get answers from hotel staff and past guests. Ask a question

88 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (8)
Viewed
Room/Suite (3)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (80)
Viewed
Hotel & Grounds (22)
Viewed
Room/Suite (39)
Viewed
Business Center/Function Rooms (4)
Viewed
Dining (10)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Hamilton hotels
Comfort Inn Hamilton
#12 of 20 in Hamilton
3.5 of 5 stars 100 reviews
Downtown Hamilton
Sheraton Hamilton Hotel
Sheraton Hamilton Hotel
#3 of 20 in Hamilton
4.0 of 5 stars 550 reviews
Show Prices
Show Prices
Show Prices
Downtown Hamilton
Homewood Suites by Hilton Hamilton Ontario
Downtown Hamilton
Staybridge Suites Hamilton - Downtown
Downtown Hamilton
Days Inn Hamilton
Days Inn Hamilton
#13 of 20 in Hamilton
3.5 of 5 stars 413 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Quality Hotel Hamilton is the perfect choice for business as well as leisure travellers due to its exceptional location, proximity to all the key area attractions and businesses, and modern onsite facilities. Travellers looking for family friendly Hamilton hotels would not find a better place to stay at with their kids during their visit to Ontario. Quality Hotel Hamilton is a non-smoking hotel. ... more   less 

Additional Information about Quality Hotel

Address: 49 Goderich Rd | QEW & Centennial Parkway, Hamilton, Ontario L8E 4W8, Canada (Formerly Holiday Inn Express Hamilton)
Location: Canada > Ontario > Hamilton
Price Range: $78 - $124 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Hotel 2.5*
Number of rooms: 135
Reservation Options:
TripAdvisor is proud to partner with Priceline, Expedia, Odigeo, Choice Canada, Hotwire, Hotels.com and Travelocity so you can book your Quality Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Hamilton Hotel Hamilton
Holiday Inn Hamilton
Hamilton Holiday Inn
Quality Hotel Hamilton, Ontario
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay