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Quality Hotel

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Traveler (43)
Room & Suite (39)
Dining (3)
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Overview
  • Excellent17%
  • Very good35%
  • Average29%
  • Poor10%
  • Terrible9%
Travelers talk about
“room was clean”(18 reviews)
“stoney creek”(5 reviews)
“an update”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Fitness center
Wheelchair access
2 Star Hotel
All hotel details
Additional information
Offers from Quality Hotel
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Rooms
Jun 11Jun 12
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (192)
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188 results
Traveler rating
33
63
55
20
17
Traveler type
Time of year
LanguageEnglish
33
63
55
20
17
Show reviews that mention
All reviewsroom was cleanstoney creekan updatewould stay againlocation is excellentthe entire hotelrecommend this hotelyogurtbusiness or pleasurebreakfast includedhot breakfastlate checkqewpillowsrunnersottawarace
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1 - 5 of 188 reviews
Reviewed 5 days ago via mobile

We visited this hotel as part of a wedding. When they say the hotel is under construction, they mean it. The temporary entrance and elevator to the rooms looks like a industrial plant entrance. No amount of warning can prepare you for the shock of...More

Thank Victor C
Response from Jeannie M, Manager at Quality HotelResponded 4 days ago

Thank you for taking the time to review the hotel. We apologize that we are currently using a temporary registration area in lieu of a lobby while we renovate however it is necessary in order to complete our transformation. While the area you walk through...More

Reviewed 2 weeks ago via mobile

Hotel under renovations. Full free breakfast became cold items (coffee,tea,juice,dairy,muffins) only - lactose, gluten intolerance be aware. If important check before reserving. Rooms very new and clean. Entrance difficult to find.More

Thank Dennis G
Response from Jeannie M, General Manager at Quality HotelResponded 1 week ago

Thank you for taking the time to review the hotel. Our renovations are expected to last until the end of June. All rooms are completely renovated, we are just finishing public spaces on the ground floor which includes a new pool, meeting space, lobby, restaurant...More

Reviewed April 9, 2018

Great location,easy access to all major routs,Q.E.W. to Toronto or Niagara falls,vineyards,and 20 min.to Hamilton airport.Several good casual dining restaurants close by. Hutches world famous diner on Van Wagner's beach is a easy 5 minute drive. Battle field park and historical monument close by.City recycling...More

Thank Gringo1954
Response from Jeannie M, Manager at Quality HotelResponded April 10, 2018

Thank you for taking the time to review the hotel. Please contact me directly to discuss your concerns. jeannie@sunraygroup.ca

Reviewed March 20, 2018 via mobile

Let me qualify, the hotel is under construction and I was given warning of this when I booked. My wife, daughter and myself had opportunity to stay overnight at this under construction hotel. At the time of booking there was no special rate for this...More

Thank Robert B
Response from Jeannie M, Manager at Quality HotelResponded March 22, 2018

Thank you for taking the time for writing a review following your most recent stay with us. Please accept my apologies for the issue with the hot water. If you can contact me directly, we can discuss this matter further. jeannie@sunraygroup.ca Thank you

Reviewed January 14, 2018 via mobile

It appears that they are renovating the entire hotel. There is currently is no pool at this hotel, but one of the construction workers mentioned that they are putting one in the attached building that once was a golden griddle. The room was clean, kcup...More

Thank Cash_me_outside
Response from Jeannie M, General Manager at Quality HotelResponded January 16, 2018

Thank you for taking the time to write a review following your recent stay. We are very excited about our renovations and the changes we are making to the hotel. It is a major undertaking but we are confident our guests will be impressed with...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Center with Internet Access
Room amenities
Air Conditioning
Things to do
Fitness Center with Gym / Workout Room
Details
Price range
$113 - $137 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
$113 - $137 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveler (43)
Room & Suite (39)
Dining (3)
Business Center & Event Rooms (1)
Questions & Answers
Ask a question
Cindy Diane C
August 3, 2015|
Answer
Response from John M | Property representative |
Dear Cindy we do not have any issues with Bed Bugs. I hope this answer will help in your decision on whether or not you will be booking. Many Thanks John Mattinson General Manager Quality Hotel Hamilton
0
Votes
Margscot
July 6, 2015|
AnswerShow all 2 answers
Response from John M | Property representative |
Hello Margscot the Golden Griddle has closed up but we are actively searching out a new tenant and hope to fill the space soon. Many Thanks John Mattinson Guest Service Manager
1
Vote
Room Tips
"If there are better rooms,they are not ready for occupancy yet."
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"Right now there is no good room they are under construction."
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"Sixth floor was quiet."
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"Go early for breakfast."
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