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Homewood Suites by Hilton Cambridge-Waterloo, Ontario

Travelers' Choice award winner
05/07/2017 05/08/2017
1 room 2 adults 0 children
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Homewood Suites by Hilton Cambridge-Waterloo, Ontario
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524 Reviews from our TripAdvisor Community

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Showing 512: English reviews
Start your review of Homewood Suites by Hilton Cambridge-Waterloo, Ontario
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Reviewed 3 days ago NEWvia mobile

The hotel facility was very nice, breakfast had a nice selection and the housekeeper assigned to our room was super nice. The rest is not so positive. I'm a struggling single mother of 3 girls. I booked a room through Regal for 3 nights. I managed to find a place to stay on the Thursday. I called the hotel direct...

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Helpful?
Thank Stacey M
vanessa_stevenson, General Manager at Homewood Suites by Hilton Cambridge-Waterloo, Ontario, responded to this review

Thank you for sharing your experience on TripAdvisor. We truly appreciate hearing from our guests, we always learn something new which truly helps us to grow. In your instance, if I am reading your posting correctly, you attempted to cancelled your reservation after regular business hours with with Regal 8 days prior to arrival however the by the time the...

HOTEL’S FAVORITE REVIEW
Reviewed 4 weeks ago

The rooms are always clean, the staff are always friendly and the breakfast is wonderful!!! Our go too hotel when we are in the area.... highly recommend. Not too far from shopping, there's a Tim Horton's and mini mall next door... and all the great shopping is only a few minutes drive away.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank paulaj535
About Hotel's Favorite Review
KaidenBertin, Front Office Supervisor at Homewood Suites by Hilton Cambridge-Waterloo, Ontario, responded to this review

Dear Paulaj535 Thank you for your recent stay here at the Homewood Suites By Hilton Cambridge-Waterloo! I am thrilled to hear about such a positive experience during your stay! It is great to know that you enjoyed our complimentary breakfast offered everyday of the week. Our kitchen staff will be pleased to know! Our location right off the 401 makes...

Salisbury, Maryland
Reviewed 1 week ago NEW

We had a lot of issues this trip, most were solved eventually by staff. Food is great, rooms are spacious for a long stay. All housekeeping staff are helpful and very friendly. We will stay again and recommend.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank M L
vanessa_stevenson, General Manager at Homewood Suites by Hilton Cambridge-Waterloo, Ontario, responded to this review

Thank you for very much for sharing you experience at our hotel. I do apologize that you had some challenges along the way however I am grateful the team was able to address most of them. That being said If there is anything that we were not able to correct and it is still unresolved I would be delighted to...

Breslau, Canada
Reviewed 1 week ago

If you, like most, don't think of a hotel as anything more than a bed and possibly a pool. This place will change your mind and your choice of hotels forever. Cleanest hotel I have ever visited, wonderful staff and rooms, that for the price, will never want you to stay in a regular hotel again.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank rebekahs834
Calgary, Alberta, Canada
Reviewed 3 weeks ago

Nice spacious rooms were very clean and comfortable. Dining area very nice. One of the best Hotels I have stayed at and would return. Friendly staff at check in. Breakfast staff didn't greet so was not as friendly as other locations.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Terry F
KaidenBertin, Front Desk Supervisor at Homewood Suites by Hilton Cambridge-Waterloo, Ontario, responded to this review

Dear Terry F Thank you for your recent stay at the Homewood Suites By Hilton Cambridge-Waterloo! I'm glad our front desk staff was warm and welcoming upon your arrival. Its also great to hear that you felt comfortable in our spacious suites! I hope we can welcome you back again soon! Sincerely,

Reviewed 3 weeks ago

one of the better Homewood suites that I have used. clean rooms helpful staff, food prepped and served fresh. gym was clean and the location was perfect. rooms are fully equipped and near restaurants and shopping.

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank Barry R
Reviewed 4 weeks ago via mobile

Stayed here with my cousins for a weekend away....room was smaller than most homewood suites....but ok and clean....breakfast was a nightmare as staff appeared disinteresteded in ensuring food was kept stocked up for guests...no smiles....just grumpy inconvenience all around.....it was busy but that should not be a surprise for any staff.....when we went down..there was not even plates...cutlery....bread.....hot food.....and no...

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Helpful?
Thank thumdercloud
KaidenBertin, Front Office Supervisor at Homewood Suites by Hilton Cambridge-Waterloo, Ontario, responded to this review

Dear Thumdercloud I am sorry you weren't satisfied with your room. We do offer a variety of room types from our smallest studio suite at 440 square feet up to our 2 bedrooms at 673 square feet. Our 2 bedrooms are ideal for family get aways and can accommodate up to 5 people in the room. I am very sorry...

Reviewed 4 weeks ago via mobile

Wonderful stay beautiful rooms so relaxed .would come back again and again. Staff very friendly and it's so clean. I love it anywhere l stay late always look for the hilton hotels. The beds are so comfortable wow what a great night sleep.

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Helpful?
Thank Anna C
Ingersoll, Canada
Reviewed March 17, 2017

We really enjoyed the two bedroom suite and the friendliness of the staff. The housekeeping staff regularly greeted us and wished us a good day and checked if we needed anything. The evening social and included breakfast were much appreciated. My daughter enjoyed the movie night that was offered and the front desk staff even offered chips and popcorn for...

Review collected in partnership with Homewood Suites by Hilton
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Helpful?
Thank tinekep2017
KaidenBertin, Front Office Supervisor at Homewood Suites by Hilton Cambridge-Waterloo, Ontario, responded to this review

Dear Tinekep2017 Thank you or your recent stay at the Homewood Suites By Hilton Cambridge Waterloo. It is wonderful to hear that you enjoyed one of our more spacious rooms in house, our 2 bedroom suite. With the separate living room/kitchenette area it is a perfect suite for a family getaway! I am thrilled to hear that our staff did...

Reviewed March 13, 2017

We stayed with our daughter in September '16 before visiting African Lion Safari. It was her first night in a hotel and the set up of the 2 King Bedroom Suite was PERFECT. Breakfast was definitely above average, rooms very clean & staff pleasant. Planning another stay this spring and realized I never posted a review of our last! Highly...

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Helpful?
Thank HDePeuter
Questions? Get answers from hotel staff and past guests. Ask a question

94 photos of this hotel

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05/07/2017 05/08/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Make yourself at home at the Homewood Suites by Hilton® Cambridge-Waterloo. Conveniently located west of Toronto, this upscale, residential style hotel is situated just off Hwy 401 in Cambridge. We've perfected the extended stay hotel experience by combining all the comforts of home with our passion for making every guest feel welcome. Whether you're traveling for business or pleasure, our friendly staff takes pride in satisfying your needs. Come and Make Yourself at Home® and enjoy our:~Suite Start® Hot Breakfast~Evening Welcome Home Dinner Reception, Mon - Thurs~Spacious Suites with Kitchenettes~Basketball Court, Fitness Centre, Executive Centre, Suite Shop and BBQ. ... more   less 

Additional Information about Homewood Suites by Hilton Cambridge-Waterloo, Ontario

Address: 800 Jamieson Pky, Cambridge, Ontario N3C 4N6, Canada
Location: Canada > Ontario > Region of Waterloo > Cambridge
Price Range: $119 - $174 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Cambridge-Waterloo, Ontario 3*
Number of rooms: 108
Reservation Options:
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Also Known As:
Homewood Suites Cambridge
Homewood Cambridge
Cambridge Homewood Suites
Homewood Suites By Hilton Cambridge-Waterloo, Ontario
Hotel Style:
#1 Family Hotel in Cambridge
#1 Business Hotel in Cambridge
#2 Romantic Hotel in Cambridge
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Questions & Answers

Here's what travelers have asked, with answers from Homewood Suites by Hilton Cambridge-Waterloo, Ontario staff and other travelers.
7 questions
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Sagamore Hills, Ohio
10 months ago
9 days ago
Toronto, Canada
11 days ago

See all questions (7)

Questions? Get answers from Homewood Suites by Hilton Cambridge-Waterloo, Ontario staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms on the lower levels were quiet”
zaraallaudin, Oct 10, 2016 | Read review
“Near elevators”
Datsyuk, Sep 17, 2016 | Read review
“Laundry is on 2nd floor.”
NWOWanderers, Jul 4, 2016 | Read review
“We had a suite for 2 couples. Separate bathroom, a kitchen lounge area between made family visiting fun.”
FrancesB913, Jun 27, 2016 | Read review
“They have BBQ available so bring your own meat!”
jas00001, Jun 20, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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*Disclaimer
Prices are for 1 room, 2 adults
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