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BEST WESTERN PLUS Cambridge Hotel

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393 Reviews from our TripAdvisor Community

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Showing 379: English reviews
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Bedford, Canada
Reviewed 1 week ago via mobile

Had to extend visit by two days with 22 people when ringette team was delayed because of travel delays due to weather. Best Western made our travel interruptions easy. From offering bedtime snacks at late arrival, to a room for storing gear to complimentary meeting room that was at our disposal, service was awesome. Thanks to all the caring and...

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Helpful?
Thank valwelsh
Kingston, Canada
Reviewed 2 weeks ago via mobile

Like always I'm greeted with a BIG SMILE and How are you when we check-in by The Front desk. Even bigger when JoAnne is there. Glad she has come back. If there are any issues with the room, always taken care of right away. I love it when a staff member calls me by my name, even if they have...

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Helpful?
Thank Marilyn T
Joanne S, Guest Services Manager at BEST WESTERN PLUS Cambridge Hotel, responded to this review

Thank you for taking the time to share your feedback regarding your recent stay. We appreciate your kind regards to our hotel staff members for the quality of service they provided during your stay. To see and read the kind words from our valued guests is always uplifting and a boost for us to further our efforts in delivering world...

Barrie, Canada
Reviewed 2 weeks ago

Stayed at the Best Western Cambridge for a one night stay for kids sports event. Room was very nice, pool was closed for painting during our stay but it wasn't an issue for us. Breakfast was great the next morning, lots to choose from. Area was easy to find and close to restaurants and shopping. Overall was a very good...

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Helpful?
Thank F9422STangelag
Joanne S, Guest services Manager at BEST WESTERN PLUS Cambridge Hotel, responded to this review

Dear F9422STangelag Thank you for your review! We appreciate your feedback and are pleased to learn that you enjoyed the location of our hotel and your experience during your visit, and that we are your hotel of choice. We look forward to welcoming you back real soon!! Sincerely Joanne Steenkamp

Barrie, Canada
Reviewed January 21, 2017

We always stay at Best Western Cambridge. We know what to expect. The room rate is fair for a suite. The pool and hot tub are the main draw for us. Breakfast is the usual hotel choices. Which are acceptable other wise there are choices near buy. As we come to the area to visit family more and more we...

Review collected in partnership with Best Western
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Helpful?
Thank timsY9022MK
Joanne S, Guest Services Manager at BEST WESTERN PLUS Cambridge Hotel, responded to this review

Dear timsY9022MK Thank you for your wonderful review on our hotel. We are happy to hear that you found our property to be of good value and a good location. We appreciate your feedback as we are always looking to improve our guests experience. We look forward to welcoming you back on your next visit to Cambridge, and thank you...

Reviewed January 17, 2017 via mobile

Our hockey team ended up needing 14 hotel rooms on a Saturday night. This hotel was beyond accommodating when we were on the phone and when we got there. They were so friendly and helpful and fast while trying to check us all in, and even opened the breakfast early so our boys could eat before their 7:30am morning game!...

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Helpful?
Thank Beverly A
Joanne S, Guest Services Manager at BEST WESTERN PLUS Cambridge Hotel, responded to this review

Dear Beverly A Thank you for your wonderful review on our hotel. We are very happy to hear about your experience with our front desk staff. All of our team members are always determined to exceed your expectations or needs, we will share your positive comments with our staff. We appreciate your feedback as we are always looking to improve...

ont
Reviewed December 29, 2016

Unbelievable staff that went out of their way. We had an issue while we were in town (nothing to do with the hotel itself) and Lauren and Jan (pronounced Yawn) the manager were very helpful and went above and beyond to help us! The young lady working in the breakfast area on Boxing Day morning was fabulous! Saw her helping...

Review collected in partnership with Best Western
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Helpful?
Thank janekamy
Lauren R, Front Office Manager at BEST WESTERN PLUS Cambridge Hotel, responded to this review

Hello janekamy, We thoroughly enjoyed having you as our guests. We're happy you enjoyed your stay and trust you had a safe trip home.

North Bay
Reviewed December 26, 2016 via mobile

The rooms are clean if a bit worn,bathrooms could use an update, our ceiling fan was really noisy The staff are very friendly and accommodating always smiling and saying hello The free hot breakfast is a nice addition as long as it's not too busy when they can't keep up and run out if things. The pool was nice and...

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Helpful?
Thank davidevanjones
Lauren R, Front Office Manager at BEST WESTERN PLUS Cambridge Hotel, responded to this review

Hello davidevanjones, We are in the midst of updating at least half our bathrooms, renovating the tubs and scrubbing the tiles - we look forward to showing you the difference when you come back.

Chatham, Canada
Reviewed November 28, 2016

The hotel itself was very nice, clean and well-maintained. Staff was friendly. The breakfast was decent but a little disorganized, hard to find things. Very good price but bill was $3.00 more than quote when booked.

Review collected in partnership with Best Western
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Helpful?
Thank lisalR7659RY
Lauren R, Front Office Manager at BEST WESTERN PLUS Cambridge Hotel, responded to this review

Hello lisalR7659RY, Thank you so much for taking the time to leave a review for us, we sincerely appreciate it. As we have just finished renovations, we are working on better organization for the breakfast. As for your rate, I will definitely look into that for you, I'm so sorry for the inconvenience.

Reviewed November 13, 2016 via mobile

My wife and I are seniors and are extremely disappointed with our 2 night stay Nov 10, 11 2016. Our room was on the second room 205 it was directly above the area used for breakfast. Starting at 6 or 6:30 in the morning we were awakened by the noise of tables and chairs being dragged across the floor and...

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Helpful?
Thank Bob T
Lauren R, Front Office Manager at BEST WESTERN PLUS Cambridge Hotel, responded to this review

Bob, Thank you for taking the time to send us your feedback on your stay. We are sorry to hear that you will not be staying with us again, and that you did not enjoy the location of your room in the hotel. We have many styles of rooms in the hotel, with all different layouts in the bathroom. If...

Calgary, Canada
Reviewed October 28, 2016 via mobile

Welcoming lobby, pleasant staff, clean quiet room, comfortable bed, nice bathroom = everything you need ! And a very nice breakfast included. Good access to primary highway as well as main shopping and dining area.

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Helpful?
Thank Peter B
Lauren R, Front Office Manager at BEST WESTERN PLUS Cambridge Hotel, responded to this review

Hi Peter! Hopefully you have the opportunity to come back and visit us again soon, we would love to see you again. Have a great day, Lauren R Guest Services Manager

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22 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Breakfast included
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Shuttle Bus Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about BEST WESTERN PLUS Cambridge Hotel

Address: 730 Hespeler Rd, Cambridge, Ontario N3H 5L8, Canada
Location: Canada > Ontario > Region of Waterloo > Cambridge
Price Range: $79 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Cambridge Hotel 2.5*
Number of rooms: 106
Reservation Options:
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Also Known As:
Best Western Cambridge
Cambridge Best Western
BEST WESTERN PLUS Cambridge Hotel Ontario
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PLUS Cambridge Hotel staff and other travelers.
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Questions? Get answers from BEST WESTERN PLUS Cambridge Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Always ask if they have renovations going on before you book, is a good tip.”
 of 5 bubbles WorldTravelManTerry, Oct 9, 2016 | Read review
“rooms away from the elevator are quieter, a bit more of a walk but worth it”
 of 5 bubbles margaretm364, Jun 15, 2016 | Read review
“I stayed on a higher floor and it was nice and quiet up there with no noise from the highway.”
 of 5 bubbles stephens941, Apr 17, 2016 | Read review
“For the quietest stay, get 2nd floor or higher on the side furthest from the 401.”
  • That dark bar about 1/2 way down this pic is the roof of my van! Draughty gap.
  • Tidy Room
  • Clean tile.
  • So clean...love it!
  • Barricading the door/window draft.
 of 5 bubbles VictoriaR841, Mar 7, 2016 | Read review
“6th floor had a nice view”
 of 5 bubbles AWeber1991, Feb 21, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question