We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Waterfront Hotel Downtown Burlington

Show Prices
GreenLeadersSilver level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Waterfront Hotel Downtown Burlington
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

356 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
There are newer reviews for Waterfront Hotel Downtown Burlington
See the most recent reviews
Showing 350: English reviews
Reviewed October 1, 2015 via mobile

Here's my honest opinion of this hotel - it's a very welcoming 3 star hotel- if you're looking for a 5 star hotel you won't find one in burlington or hamilton but that being said if this hotel was renovated like it's supposed to it would definitely come close to one. The decor is older but it's clean and in...

 Report
Helpful?
1Thank SASHA S
Waterfront H, General Manager at Waterfront Hotel Downtown Burlington, responded to this review

Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call myself directly 905-681-5400 ext. 378

Reviewed September 20, 2015

I can't believe the way that management is responding to complaints. I was also there on June 27th with five other wedding parties, when the power went out and there was no backup generator (at all). The key card/lock system definitely failed. Any magnetic key card opened any room. It's insulting to the guests that management is denying this.

 Report
Helpful?
Thank Holly K
Waterfront H, General Manager at Waterfront Hotel Downtown Burlington, responded to this review

Dear Guest: We appreciate you taking the time to provide us with feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Please email us with a phone number or email address so I can discuss your issues personally.

Red Deer, Canada
Reviewed September 17, 2015

The perfect location for walking distance to anything in the heart of Burlington. On top of that, it is the only hotel that is truly on the waterfront. We didn't eat here as we had a wedding elsewhere and ate at the venues. Service at the desk was good. There seemed to be a bit of waiting sometimes, like they...

 Report
Helpful?
Thank Harley_Squirrelnuts
Waterfront H, General Manager at Waterfront Hotel Downtown Burlington, responded to this review

Dear Guest. Thank you for taking the time to give us your feedback about your stay at our hotel. I'm glad that you found our location convenient. Security is very important and I am sorry that it was not convenient for the bride’s father but it is for very good reasons we follow these procedures and thank you for being...

Ottawa, Canada
Reviewed September 15, 2015

We stayed at this hotel in August 2011 and the again just this weekend, September 12 and 13, 2015. You would not know this was the same hotel. The Waterfront Hotel Downtown is a very rundown poorly managed hotel. From the check-in to the check-out there were problems. We checked in on Saturday, September 12, 2015 at 3:50 p.m. and...

 Report
Helpful?
2Thank Heather T
Waterfront H, General Manager at Waterfront Hotel Downtown Burlington, responded to this review

Dear Guest: Thank you for taking the time to write such a detailed review. All your comments are essential to educating our staff about good and bad service. I will let Lorraine know that you were pleased with her service. Furthermore, I will personally supervise that all your other complaints are addressed. We are renovating this fall and hope we...

Saundersfoot
Reviewed September 13, 2015 via mobile

Lake view on fifth floor with king bed in spacious room ....comfortable and clean ....and good sleep quality ....bathroom with complementary toiletries....coffee and tea maker...! Breakfast choices sufficient ... Paper plates and plastic utensils and paper cups were a bit of a let down ... But it's accepted as the standard out here...,!

 Report
Helpful?
Thank jimboSaundersfoot
Waterfront H, General Manager at Waterfront Hotel Downtown Burlington, responded to this review

Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed our paper plates didn't meet your expectations. This critical feedback will be used in the future Thank you and look forward to seeing you soon.

Reviewed September 13, 2015 via mobile

This was our second time to stay in this hotel, it ticks all the boxes for us. The hotel is a central location and the staff our very help. The hotel is old and could do with a face lift and the pool area wasn't as clean as it could have been but this issue was addressed when we brought...

 Report
Helpful?
Thank Sharon K
Waterfront H, General Manager at Waterfront Hotel Downtown Burlington, responded to this review

Dear Guest. Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. I will be sure to let our staff know how much of an impact they made on your experience. We will...

Houston, Texas
Reviewed September 9, 2015

We thought the hotel was great for our family, comfortable and a beautiful view. Breakfast was small but nice, and sitting waterfront with out kids was the best part. The staff was friendly, and took care of our unruly neighbors promptly, which we were grateful as we had two small children who finally fell asleep after a very long day!

 Report
Helpful?
Thank Joanna M
Waterfront H, General Manager at Waterfront Hotel Downtown Burlington, responded to this review

Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

Ontario, Canada
Reviewed September 3, 2015

This hotel is in a great location: that's the only reason we made reservations for the night we had concert tickets at the Performing Arts centre nearby. Years ago we stayed several times and it was shabby even back then. It appears there has been no upkeep except in the restaurant. The carpets throughout the hotel and in the rooms...

 Report
Helpful?
1Thank Debbie G
Waterfront H, General Manager at Waterfront Hotel Downtown Burlington, responded to this review

We appreciate you taking the time to provide us with such candid feedback of your stay. I am very sorry to hear that your stay did not meet expectations. Our location is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in the heart of Burlington and a...

Progreso, Mexico
Reviewed August 29, 2015

Great location on the waterfront, but somewhat run down. Wi-fi is spotty, and poor at best. $2 per day extra to use a key operated safe. Included breakfast is ok, but using styrofoam plates and plastic cutlery is low end and not environmentally friendly.

 Report
Helpful?
Thank ChuckD09
Waterfront H, General Manager at Waterfront Hotel Downtown Burlington, responded to this review

Thank you for your candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on. Despite this, we hope to be able to welcome you back on a return visit to Burlington

Orlando, Florida
Reviewed August 23, 2015

Great Location, only down side a wedding reception on the night of our stay. Always great to see a wedding but really letting music play until 2 in the morning have some respect for guests. Front desk staff very good, great to be able to eat breakfast outside in view of the water

 Report
Helpful?
Thank Ann W
Waterfront H, General Manager at Waterfront Hotel Downtown Burlington, responded to this review

Thank you for your review. I am glad to hear that overall your experience was positive. I am disappointed to hear that the wedding music kept you up and I will share this with the Management staff. This feedback will be used to ensure guest satisfaction. Thank you and look forward to seeing you soon.

Questions? Get answers from hotel staff and past guests. Ask a question

104 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (85)
Viewed
View from Room (10)
Viewed
Hotel & Grounds (25)
Viewed
Dining (3)
Viewed
Room/Suite (25)
Viewed
Bathroom (3)
Viewed
Pool/Beach Area (1)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (19)
Viewed
Hotel & Grounds (3)
Viewed
Room/Suite (5)
Viewed
Bathroom (2)
Viewed
Dining (2)
Viewed
Business Center/Function Rooms (3)
Viewed
Pool/Beach Area (1)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Burlington hotels
5.1 mi away
Hilton Garden Inn Toronto / Burlington
2.4 mi away
Comfort Inn
Comfort Inn
#3 of 14 in Burlington
159 reviews
2.8 mi away
Quality Hotel Burlington
Quality Hotel Burlington
#4 of 14 in Burlington
419 reviews
Show Prices
Show Prices
Show Prices
1.8 mi away
BEST WESTERN PLUS Burlington Inn & Suites
2.0 mi away
Holiday Inn Burlington Hotel & Conference Centre
5.1 mi away
Homewood Suites by Hilton Burlington
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Waterfront Hotel-Downtown is a landmark in the city of Burlington, Ontario, on the shores of Lake Ontario. With spectular panoramic views and all the conveniences of downtown within steps of the hotel. A perfect getaway with inspiring waterfront parkland and trails, unique shopping, museums, exquisite dining and world class festivals situated less than an hour from Toronto and Niagara Falls. ... more   less 

Additional Information about Waterfront Hotel Downtown Burlington

Address: 2020 Lakeshore Rd, Burlington, Ontario L7R 4G8, Canada
Location: Canada > Ontario > Burlington
Price Range: $118 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Waterfront Hotel Downtown Burlington 3*
Number of rooms: 129
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com and Travelocity so you can book your Waterfront Hotel Downtown Burlington reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Burlington Travel Lodge
Burlington Travelodge
Travel Lodge Burlington
Waterfront Hotel Downtown Burlington Ontario
Hotel Style:
#1 Green Hotel in Burlington
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Waterfront Hotel Downtown Burlington staff and other travelers.
3 questions
Ask a question
New Hampshire Lakes Region, New Hampshire

See all questions (3)

Questions? Get answers from Waterfront Hotel Downtown Burlington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Opt for a corner room overlooking the water and boardwalk. It was even beautiful during the snow fall that I experienced.”
 of 5 bubbles amitchella, 5 days ago | Read review
“Pay the extra for a room with a view and ask for a room away from the restaurant.”
 of 5 bubbles jotes2017, 2 weeks ago | Read review
“Room 413 was newly renovated.”
 of 5 bubbles FlipFlops007, 4 weeks ago | Read review
“Choose a lakeview room.”
 of 5 bubbles 553kl, Feb 10, 2017 | Read review
“The park view is excellent.”
 of 5 bubbles 24mariar, Jan 24, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question