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Holiday Inn Burlington Hotel & Conference Centre

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Holiday Inn Burlington Hotel & Conference Centre
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267 Reviews from our TripAdvisor Community

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Showing 260: English reviews
Lockport, Illinois
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I booked this hotel because the hotel my work usually stays at was booked solid. The front desk staff wasn't friendly when I was checking in and this hotel is one where there are outer rooms and then inner rooms (w/ no windows) that have a sliding glass door to a walk way that overlook a general common area. After... More 

Helpful?
Thank mk032689
BurlingtonManager, Front Office Manager at Holiday Inn Burlington Hotel & Conference Centre, responded to this review

Dear mk032689 We are very disappointed to read that you were not happy with your stay. We are sorry that your room did not have an outside window as all of our outside facing rooms have a window that opens and yes the inside rooms, facing our Atrium, have a sliding door to the Atrium area. We appreciate getting your... More 

Level Contributor
6 reviews
4 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

I stayed here one night with my daughter. It was Labor Day weekend, so there were very few rooms available in the area. That is probably why the price was so high, way out of the range I would usually pay. I booked online, and the rooms with a single bed plus a pull-out couch (the least expensive) were not... More 

Helpful?
Thank Mary H
Trois-Rivieres
Level Contributor
104 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Good price. Good location. Front desk staff was friendly and helpful. Room was spacious but a bit dated (shower curtain, old-style wood furniture, etc.). A/C was very loud. Electrical wiring was problematic (to me, using multiple power bars and just plugging stuff into it in plain sight doesn’t leave a very good impression on the customer – one power bar... More 

Helpful?
Thank madenjojo
IHGService, Guest Relations Manager at Holiday Inn Burlington Hotel & Conference Centre, responded to this review

Dear madenjojo, Thank you for taking the time to express your thoughts and concerns. We are so pleased you liked the friendliness of our staff and the breakfast buffet we offer. On the other hand, please accept our deepest apology for the shortfalls you have noticed with your room, especially with the amenities and the room service you had did... More 

Marble, North Carolina
Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

It was very good for business but I would not stay for vacation. Tired hotel. Very clean with several very good places to eat in walking distance. The hotel food was only ok. I ate breakfast once not again. The employees were very nice and helpful. Had to have the key redone 3 times in 4 days not sure why.

Helpful?
Thank Clyde B
IHGService, Guest Relations Manager at Holiday Inn Burlington Hotel & Conference Centre, responded to this review

Dear Clyde B, Thank you for taking the time to write a review of our hotel and for choosing to stay with us for your business needs. I am happy to know you liked our hotel location, staff service and clean rooms. It is disheartening that some aspects of our hotel did not live up to your expectations due to... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed August 22, 2016 via mobile

So a couple friends and I decided to go see the live broadcast of the final Tragically Hip concert in Burlington. We rented a room at the Holiday Inn Burlington upon arrival we were told that the WiFi for guests wasn't working and they were working on fixing it. It started working about 3 hours later which was ok by... More 

Helpful?
Thank Tanya L
BurlingtonManager, Manager at Holiday Inn Burlington Hotel & Conference Centre, responded to this review

Dear Tanya L Thank you for your review regarding your recent stay with us. We are sorry to hear that you were not happy with making your pullout sofa and running around looking for ice. We wish you had called the front desk as we would have been more than happy to send housekeeping to make the sofa bed. We... More 

Burlington, Canada
Level Contributor
27 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed August 18, 2016

Stayed for a couple of days here as the Hilton Garden Inn where we were planning on staying was full (rate there is $30 a night cheaper). Overall the hotel is ok, it is clean, has a nice pool however for the price I did find it a little rough around the edges. Example include what I can see as... More 

Helpful?
Thank JohnnyLaRue72
IHGService, Guest Relations Manager at Holiday Inn Burlington Hotel & Conference Centre, responded to this review

Dear Go_to_AZ, Thank you for your feedback and for staying with us. We realize you have many choices when it comes to lodging, and we sincerely appreciate your business with us. I am glad to read your positive feedback on the great service received from our staff and liked the location of the hotel. However, we are truly sorry if... More 

Toronto, Canada
Level Contributor
4 reviews
3 of 5 stars Reviewed August 15, 2016

The hotel itself and its accommodations are good enough although I'd consider not good enough for the price you pay. The service though is not good, the person that greeted us and checked us in was friendly, but the person that checked us out shouldn't really work in customer service. The room was small and sort of out dated, but... More 

Helpful?
Thank Carlos C
IHGService, Guest Relations Manager at Holiday Inn Burlington Hotel & Conference Centre, responded to this review

Dear Carlos C, Thank you for taking the time to review our hotel. We are glad to hear you found the beds comfortable. However, we regret you were not fully satisfied with your room accommodations and the price you paid. Please accept our apologies for not being able to deliver an exemplary service during your stay. Although we were not... More 

Belleville, Canada
Level Contributor
152 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed August 14, 2016 via mobile

A standard Holiday Inn room, nothing wrong with that. Our room was located on a secure floor (key card access) for added security and comfort. The room was clean and in good repair. It was an inside room overlooking the courtyard, so no view, but I like this since the hotel is located next to the busy 401 and from... More 

Helpful?
Thank Gregg A
IHGService, Guest Relations Manager at Holiday Inn Burlington Hotel & Conference Centre, responded to this review

Dear Gregg A, Thank you for taking the time to write a review of your recent stay. I am pleased to know that we were able to meet your expectations when it comes to our room accommodations. Let us assure you that we will continuously strive for improvement to make your future stays even better. Sincerely, Faith R Case Manager... More 

Amherstburg, Canada
Level Contributor
97 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed August 10, 2016

This was our second stay and sadly, not nearly as nice as our first one. We had a room on the 6th floor ~ the sink had really bad chips/stains (and not recent) and we had several problems with the toilet not flushing properly. On a positive note, the room was clean & comfortable & the customer service and check-in... More 

Helpful?
Thank Shirley H
IHGService, Guest Relations Manager at Holiday Inn Burlington Hotel & Conference Centre, responded to this review

Dear Shirley H, Thank you for choosing to stay with us recently and for taking the time to leave us with your feedback. I sincerely apologize for any inconvenience you may have experienced with our bathroom. Rest assured that it is in our continued efforts to maintain and improve our amenities and services in order to be consistent in giving... More 

North Vancouver, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 28, 2016

Hotel was as great as every, location, accommodations, staff and facilities. There was construction going on at the property however it was minimal and not disruptive. My room had new beds and along with those great pillows (of choice) made my two night stay great!

Helpful?
Thank Ontheroad2364
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The Holiday Inn Burlington Hotel & Conference Centre provides guests with quality service and accommodations, designed to meet the needs of today's Business & Leisure Traveler, with both comfort and convenience in mind. Our hotel is the largest Hotel & Conference Centre "Under One Roof" in the Burlington area. We are only minutes away from Burlington's Business District, Downtown's One of a Kind Shops, the tranquil shores of Lake Ontario, and landmark attractions such as the Royal Botanical Gardens & IKEA. Located halfway between Toronto and Niagara Falls, we are an easy and convenient location to stay. Join in the excitement of the Christmas lights at Spencer Smith Park in December 2015. We are located within a 20 minute drive of the new Tim Hortons Field, Home for the Hamilton Tiger Cats. We are "At Your Service". ... more   less 

Additional Information about Holiday Inn Burlington Hotel & Conference Centre

Address: 3063 South Service Rd, Burlington, Ontario L7N 3E9, Canada
Location: Canada > Ontario > Burlington
Price Range: $104 - $168 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Burlington Hotel & Conference Centre 3.5*
Number of rooms: 240
Reservation Options:
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Also Known As:
Burlington Hotel And Conference Centre
Holiday Inn Burlington Hotel & Conference Centre Ontario
Burlington Holiday Inn
Hotel Style:
#3 Family Hotel in Burlington
#5 Business Hotel in Burlington
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